2-Star Hotels in Amsterdam

This is honestly the best hotel I’ve ever stayed in. Everything was perfect — the cleanliness, the decoration, and the overall atmosphere. What made this place truly special is the staff. Every single person I met was incredibly kind, welcoming and genuinely warm. You can really feel that they care, and it makes all the difference. The luggage storage service before check-in and after check-out is very convenient and included, which is a big plus. They even offer free coffee, snacks, drinks and more, which is amazing. And the breakfast is incredibly good and very varied — honestly one of the best I’ve had. I would definitely come back if I return to Amsterdam. I can’t thank them enough. And also the staff speak multiple languages, which makes communication very easy. If you’re still hesitating, just go for it! This place deserves 10 stars, not 5.

The hotel provided a comfortable and pleasant stay overall. The check-in and check-out processes were smooth and efficient, and the staff were courteous and helpful throughout the visit. The room was clean, well-maintained, and equipped with the essential amenities needed for a comfortable stay. Housekeeping was consistent and responsive to requests. The location was convenient, with easy access to nearby attractions, restaurants, and transportation options, which made getting around very manageable. The hotel facilities were generally well-kept, and the common areas were clean and welcoming. While there is always room for minor improvements, the overall experience was positive and offered good value for the price paid. This property is a solid choice for travelers looking for comfort, convenience, and reliable service. I would consider staying here again in the future.

The hotel's location is super convenient, really close to the train station and all the main attractions. Both the hotel and the room were spotless and didn't have any strange smells, which was great. The only minor downside was that the music from nearby bars could be a bit loud at night.

I am writing to formally express my deep dissatisfaction with the service experienced during my recent stay at the Amsterdam Downtown Hotel from 28th May 2026 till 2nd June 2026 I travelled with my family for a 5-night stay, expecting a comfortable and pleasant experience, which unfortunately was not the case. During our stay, we were left without hot water for 2 full nights. This meant my family and I were completely unable to shower or maintain basic personal hygiene. Traveling with family makes this lack of basic services even more stressful and unacceptable for a hotel of your category. Despite raising this issue with your front desk, the problem persisted, significantly impacting our comfort and our overall vacation experience in Amsterdam. After writting 3 emails to them getting no response finally the recepcionist wrote me an email with the following excuse: “”We would like to clarify that this was not a complete absence of hot water during the first two nights, but rather a technical issue where the hot water was only temporarily and intermittently unavailable.”” And its NOT TRUE AT ALL. We stayed with NOT ACCESS to hot wáter during the first 2 days at all and NO techician came to sort it out at all and NO intermittently unavailable. I have requested with my 4th email a partial refund or appropriate compensation for the nights we were left without basic running hot wáter and the hotel managment doest wants to reply me at all about this. Very uypset !!

The hotel is perfectly located in the heart of Amsterdam, just a few meters from Central Station. You'll find plenty of restaurants, cafes, and bars nearby. I really enjoyed the canal view, and the room was clean. It's a great option, I'd definitely stay again!

The location is superb, just a 6-minute walk from the train station. In the evenings, it's a ten-minute walk to ***. There are plenty of restaurants nearby; the entire street is practically lined with eateries. Overall, the room was clean. However, I found it quite peculiar that in the Netherlands, house taxes are levied based on a property's width, which explains why most buildings are long and narrow. The only drawback was that when I needed to store my luggage before checking out, the storage room was located downstairs, requiring me to carry my bags down a very narrow and steep staircase, one by one.

The staff was lovely, the location was ok about 30 mins walk to Amsterdam Central but the tram goes there and is cheap only 10 euros in 24 hrs. Tv was not working but I didn't watch TV So it didn't bother me, The room is clean but basic it had a shower and toilet which was clean. I didn't use room service. Generally we had a good experience the hairdryer was not very hot so took a long time todry.

There were some inconveniences, like the electricity not working at times and the shower door being incomplete, causing water to spill out. I was told there would be a hairdryer in the room, but there wasn't one. On the positive side, the staff were kind and helpful.

The location is spectacular, and the room itself was fine. The downsides: As I'd seen in other comments, the stairs are very steep. The room they gave me didn't have a double bed; it was two small beds pushed together, which was a bit uncomfortable for a couple. Also, the noise from outside is very loud. I was able to sleep, but if you're someone who struggles to fall asleep, I wouldn't recommend it because you can hear everything, and there are kids screaming outside at all hours of the night. The hotel reception was good.

The location is good, quite close to Amsterdam station and the city center. To enter the hotel, you have to go to the reception of the hotel next door and have them open the door for you, which is a bit of a hassle, but the location is good and the room is just up the stairs, so overall it is convenient. The toilet and shower are shared outside the room, but there is a sink in the room.