2-Star Hotels in Amsterdam

I was at the Harry Styles concert and due to railway maintenance, I couldn't get back home without a lot of transfers. I was very pleasantly surprised by the location, the friendliness, and the service from the staff member. I missed having a cup in the bathroom for brushing my teeth, but otherwise, there was nothing to complain about. The shower was wonderful! I would book again instantly (also for a concert at the Arena).

This is a large international chain hotel with excellent facilities, good hygiene, a top-notch environment, and standardized service. The hotel is located across the water from Central Station, and there's a free ferry service available 24/7. The pier and the view of the water are beautiful, and crossing the sea every day adds a unique charm to the experience.

I stayed two nights instead of one due to the holiday altering at the last minute. First room was comfortable if the decor was a little tatty with age. Only complaint really is lack of space in the en-suite but shower was good and all private facilities is very good rather than sharing something larger. The second room was better decorated and had the same facilities as the first including a safe which is excellent. No in room drinks but free use of drinks dispenser at reception which was handy enough and made a refreshing drink. I didn’t miss the lack of meals as they offered a 10% discount at the Argentine restaurant on the ground floor - so far I haven’t had occasion to try it. As other reviews point out the stairs are steep and I personally wouldn’t want to be any higher than the first floor just because of the struggle to get a case up and down. Having changed rooms reception staff were very friendly and helpful I felt that my luggage was safe with them while the second room was prepared. While I was there the temperature outside was in the mid to high 20s but both rooms were fine with the air conditioning working fine contrary to other reports All in all I was very happy with my stay and plan to rebook for my return journey home with it being very handy for Eurostar.

I am writing to formally express my deep dissatisfaction with the service experienced during my recent stay at the Amsterdam Downtown Hotel from 28th May 2026 till 2nd June 2026 I travelled with my family for a 5-night stay, expecting a comfortable and pleasant experience, which unfortunately was not the case. During our stay, we were left without hot water for 2 full nights. This meant my family and I were completely unable to shower or maintain basic personal hygiene. Traveling with family makes this lack of basic services even more stressful and unacceptable for a hotel of your category. Despite raising this issue with your front desk, the problem persisted, significantly impacting our comfort and our overall vacation experience in Amsterdam. After writting 3 emails to them getting no response finally the recepcionist wrote me an email with the following excuse: “”We would like to clarify that this was not a complete absence of hot water during the first two nights, but rather a technical issue where the hot water was only temporarily and intermittently unavailable.”” And its NOT TRUE AT ALL. We stayed with NOT ACCESS to hot wáter during the first 2 days at all and NO techician came to sort it out at all and NO intermittently unavailable. I have requested with my 4th email a partial refund or appropriate compensation for the nights we were left without basic running hot wáter and the hotel managment doest wants to reply me at all about this. Very uypset !!

The hotel is perfectly located in the heart of Amsterdam, just a few meters from Central Station. You'll find plenty of restaurants, cafes, and bars nearby. I really enjoyed the canal view, and the room was clean. It's a great option, I'd definitely stay again!

For the price I paid, I can't complain. It's close to the tram, which gets you to the city center in a few minutes, and there's a supermarket just two steps away. The rooms weren't very clean and were on floors without an elevator. However, if it's just for a few days and you want to save money, it's a good choice.

I was a bit worried after booking this hotel due to the bad reviews I saw but honestly my experience was absolutely fine. The room and bed was clean. It was quiet and the location was excellent. I was able to walk to everything but there’s a metro right outside too. The bed was comfortable. The staff were really friendly and helpful

The location is spectacular, and the room itself was fine. The downsides: As I'd seen in other comments, the stairs are very steep. The room they gave me didn't have a double bed; it was two small beds pushed together, which was a bit uncomfortable for a couple. Also, the noise from outside is very loud. I was able to sleep, but if you're someone who struggles to fall asleep, I wouldn't recommend it because you can hear everything, and there are kids screaming outside at all hours of the night. The hotel reception was good.

The location is good, quite close to Amsterdam station and the city center. To enter the hotel, you have to go to the reception of the hotel next door and have them open the door for you, which is a bit of a hassle, but the location is good and the room is just up the stairs, so overall it is convenient. The toilet and shower are shared outside the room, but there is a sink in the room.

From check-in to check-out, everything was smooth and comfortable. The room was clean, the bed was cozy, and I slept wonderfully. The location was also convenient for sightseeing, and I would definitely choose this hotel again.