Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Apr 9, 2026|Standard Queen Room
Guest UserThe room was spacious and comfortable, the bed was cozy, and the view was great, ensuring a good night's sleep. The staff were warm and attentive, providing excellent service. The hotel's location is superb, offering convenient transportation, and the breakfast selection was extensive.
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Price per night from:SGD 118
Posted on Dec 9, 2024|Cosy Room
Steve ShamahWe were there for business first then stayed with my husband. It was a lovely hotel all around. Perfect stay and service and bar and room and everything.
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Price per night from:SGD 415
Posted on Jul 1, 2026
KitMeeVery good location ... Just a few train stops from Schiphol Airport to reach Sloterdijk Station. Few minutes walk from here to hotel. Transportation hub is just right in front of hotel. Flixbus stops is also 5mins away from hotel.. Super convenient with a mini mart n as well as some eateries around the corner. More choices avaliable if venture further out.. Spacious n clean room. Clean n fresh towels. Daily housekeeping. Comfy bed with pillows abit soft though.. No AC but a air cooling system. Provided a table fan during this super hot summer trip. A complete kitchenette with a new set of cleaning set provided. Water dispenser is located at the lobby. Laundry room is at 1st floor. €4 per usage. It comes with a detergent capsule. Required a deposit of €100 upon check in. Friendly staff but lack of manpower at times. Mostly with 1 staff at reception desk. With 1staff around, we nearly missed our bus to Brussels just to wait for staff to retrieve our stored luggage... No toiletries n indoor slippers provided unless upon request. No hair conditioner or body lotion as well. Just a 2 in 1 body n hair shampoo is used... With a rating of a 4* hotel, it should do better
Overall had a satisfactory stay n experience
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Price per night from:SGD 91
Posted on Jul 16, 2026|Sleep Twin Room
Guest UserHere’s a firm, professional complaint that clearly states your concerns without making it unnecessarily aggressive. It focuses on the issues you described and requests a formal investigation.
Dear Hotel Manager,
I am writing to formally express my deep dissatisfaction with the treatment I received during my recent stay at your hotel. This experience has been one of the most humiliating and unprofessional hotel experiences I have ever encountered.
Firstly, I was charged €250 for smoking in the room. While I understand that hotels have strict no-smoking policies and I am willing to accept the applicable penalty if a violation occurred, nothing justifies the way your staff handled the situation.
Despite me clearly instructing your staff not to enter my room, they forcefully entered without my permission. At that moment, I was not properly dressed, making the situation extremely embarrassing and a serious invasion of my privacy. This conduct was completely unacceptable.
Furthermore, during this interaction, two members of your staff spoke to me in Dutch in what appeared to be an abusive and mocking manner. Although I do not understand Dutch, their tone, gestures, and overall behaviour were intimidating, disrespectful, and deeply humiliating. No guest should ever be treated in such a degrading way.
The second issue concerns my food delivery. I had ordered food late at night, and it was left at the reception. When I went to collect it a few hours later, I was informed that the food had been thrown away. I was never contacted, no attempt was made to inform me that my order had arrived, and no explanation was provided as to why my personal property had been discarded. This is completely unacceptable and demonstrates a shocking lack of respect for guests and their belongings.
The combination of these incidents reflects an alarming lack of professionalism, respect for guest privacy, and basic customer service standards. I expect the following:
1. A formal investigation into the conduct of the staff involved.
2. A written explanation as to why my room was entered against my explicit instructions.
3. An explanation as to why my food delivery was disposed of without my consent or any attempt to contact me.
4. An apology addressing the unacceptable treatment I experienced.
5. A review of your staff’s conduct and training to ensure that no other guest is subjected to such behaviour.
I chose Mövenpick expecting a high standard of hospitality. Instead, I left feeling disrespected, humiliated, and extremely disappointed.
I look forward to receiving your prompt response and an explanation regarding these serious matters.
Yours sincerely,
Lauv Jaiswal
If you intend to escalate this to Mövenpick’s corporate customer relations or to post it as a public review, I can also help you draft a stronger version suitable for those channels.
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Price per night from:SGD 176
Posted on Jun 5, 2026
Guest UserThis is a pretty standard luxury hotel, with no major issues. There's a mini-fridge, but it's not cold enough and doesn't come stocked with anything. However, the umbrella is a high-end carbon fiber one, which is quite rare and a nice touch. The bathroom drain had a bit of a problem, probably a clog from hair that needs to be cleaned promptly. My biggest issue, though, was the front desk – they were incredibly slow! Especially during check-out. I've never seen a hotel where you have to wait in line one by one; usually, you just leave your room card and go.
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Price per night from:SGD 127
Posted on Apr 3, 2026
Ken5335
Hotel was very far from the ferry terminal. This was known when I booked the hotel so no fault of the hotel just that if you are booking here, it will take you 15-20 mins to get to the ferry terminal to take F2 ferry to Amsterdam Centraal. Otherwise take a bus to the metro stop in 10 mins would be faster for exploring the city. Breakfast was basic but included free so nothing to complain about. Room was generally clean. Only small issue that it can get really busy during peak season and lifts take 2-3 mins to arrive. Breakfast if you eat too late spills out of the main dining area. Very crowded. Best to eat breakfast before 8am. Many nice food places and supermarket near hotel.
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Price per night from:SGD 126
Posted on May 14, 2026
Guest User
I visited Bunk with two friends on a city break to Amsterdam. We had a lovely experience. We were able make use of lockers while waiting to check in, €5 for 6 hours, which was perfect as we had arrived early in the morning. The location of the hostel is ideal. It is a 5 minute walk from Noorderpark Metro station, which is one stop from the Centraal Station. We were close enough that getting into the city centre was convenient, but far enough out that the noise level was not too much when trying to sleep! The hostel is very close to a supermarket, as well as other shops such as Hema and Etos, and a very lovely bakery. It is a lovely neighbourhood and we never felt unsafe there.
We stayed in a 3 person private room, which was cozy, but for what we needed it for, perfect! My only advice would be not to book this room if you are not comfortable and close to those you are staying with! The toilet and shower area has frosted glass, but you can still see a lot from outside the bathroom area, and we often either used the toilet downstairs or asked the others to leave the room while we showered as we felt more comfortable that way. Maybe other people would be more okay with this, but this is what worked for us.
The staff are very helpful. We had issues with things getting stuck in the vending machines and they opened them up for us no problem. The sheets on my bed had slight staining, however it was nothing major. Other than this, the room was very clean.
I would recommend Bunk, especially the room we had, to a group of friends on a trip to Amsterdam, and looking for a place which is very central but not too noisy and busy. Thanks to all the staff who made our travels a pleasant experience!
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Price per night from:SGD 46
Posted on Jun 1, 2026
yuta takaokaI stayed at the Amsterdam Teleport Hotel, located in the western part of Amsterdam. Although it's a bit far from the city center, its affordable price and free parking are huge draws, making it particularly convenient for those traveling by car or planning an extended stay. The exterior is adorned with colorful art, creating a unique and welcoming vibe from the moment you arrive.
The guest rooms are simple and functional, yet the bright color scheme is striking, giving it a more playful feel than your typical business hotel. Some rooms even have a kitchenette, which is a great bonus for self-catering or longer stays. The cleanliness was excellent, and I found it to be a comfortable base for both sightseeing and business trips. The hotel attracts a diverse clientele, from backpackers to families and groups, contributing to its international atmosphere.
The price point is relatively reasonable for an Amsterdam hotel, offering excellent value for money. Access to the city center from the nearest station is good, so I didn't feel any inconvenience when visiting tourist attractions. While it's not a luxury hotel, it's a very attractive option for travelers who prioritize comfort and convenience while keeping their accommodation costs down. I'd highly recommend it as a casual and convenient base for exploring Amsterdam.
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Price per night from:SGD 35
Posted on Jun 18, 2026
Guest UserI am writing to formally express my deep dissatisfaction with the service experienced during my recent stay at the Amsterdam Downtown Hotel from 28th May 2026 till 2nd June 2026
I travelled with my family for a 5-night stay, expecting a comfortable and pleasant experience, which unfortunately was not the case.
During our stay, we were left without hot water for 2 full nights. This meant my family and I were completely unable to shower or maintain basic personal hygiene. Traveling with family makes this lack of basic services even more stressful and unacceptable for a hotel of your category.
Despite raising this issue with your front desk, the problem persisted, significantly impacting our comfort and our overall vacation experience in Amsterdam.
After writting 3 emails to them getting no response finally the recepcionist wrote me an email with the following excuse:
“”We would like to clarify that this was not a complete absence of hot water during the first two nights, but rather a technical issue where the hot water was only temporarily and intermittently unavailable.””
And its NOT TRUE AT ALL.
We stayed with NOT ACCESS to hot wáter during the first 2 days at all and NO techician came to sort it out at all and NO intermittently unavailable.
I have requested with my 4th email a partial refund or appropriate compensation for the nights we were left without basic running hot wáter and the hotel managment doest wants to reply me at all about this.
Very uypset !!
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Price per night from:SGD 82
Posted on May 6, 2026
Guest UserThere were some inconveniences, like the electricity not working at times and the shower door being incomplete, causing water to spill out. I was told there would be a hairdryer in the room, but there wasn't one. On the positive side, the staff were kind and helpful.
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Price per night from:SGD 66