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"It was a lovely stay!! Recommend it!!"

"The room was quite cold, and the door lock wasn’t functioning properly. The shower didn’t meet expectations either. However, the location was excellent, and the customer service was decent. Overall, it wasn’t a very pleasant stay. Given that it was winter in December and with the cold outside, you’d expect a warm, inviting room. Unfortunately, it felt quite chilly. Additionally, the towels had a musty smell, which was disappointing."

"The hotel is small but since it was a nearby hotel to my relatives in Sutton Coldfield. However, overall the hotel is not bad and quiet, the restaurant provides a wide variety of British brewage"

"One of the quitest hotel ever, i love it. it has a warmth ambient , people so kind. İ would love to visit again."

"Nice clean rooms, nice staff, sadly breakfast was a let down, food ran out so had to wait for food to be cooked again."

"環境不錯，停車房間"

"Hotel is not in a bad location for trips out… But the hotel needs a lot of improvements! The breakfast buffet you are left waiting for them to replenish food items , you have to keep asking staff where are the cups for tea as none replaced there was queues because of the location of the toaster, be careful if you ask for water to be replaced in room as I was charged but then got a refund after complaining..the executive room was good but I know the standard rooms are not great. The staff were good but there needs better organisation. The pool area dated and no set time they seem to pick and choose open close times. We had quite a few issues not all mentioned here which we told reception about we was not happy and noticed other customers complaining.. we would not stay again and certainly not 4 star 3 at most .. can’t comment on spa treatments as did not use but looking at the spa I’m sure there are better ones around. Golf course 9 hole in good condition but outside hotel area need tidying up bit scruffy."

"Nice place, location quite good, just a little bit far but overall it’s very fine. A lots of restaurants available nearby."