Suzhou Shantang Street UrCove by Hyatt Hotel
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Suzhou Shantang Street UrCove by Hyatt Hotel
Opened in 2024
No. 345 Changxu Road, Gusu District, Suzhou, Jiangsu, China
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Last booked 15 mins ago on our site






Highlights
Delicious breakfast
Ideal location
Free parking
Great views
Lots to doAmenities
Fitness RoomFree
Private parkingFree
24-Hour Front Desk
Luggage StorageFree
Bar
Tea Room
Chess/Cards Room
Restaurant
All amenities
Property Description
The hotel is located at 345 Changxu Road, Gusu District, Suzhou, close to Shantang Street and just 2 km from Guanqian Street in the city centre.
The hotel is a member of the Hyatt Group (UrCove by HYATT) brand, with friendly service, to bring guests comfortable, relaxed and pleasant travel experience.
The hotel has 265 rooms of various types, in addition to amenities such as smart robot delivery, a cafeteria, a 24-hour gym, and a laundry room.
Creative Space is located in the lobby on the ground floor: enjoy the coffee light, Chinese cuisine, special craft beer and selection of French red wine that Creative Space has prepared for you to meet your business and leisure needs, so you can enjoy every moment of your life.
The square guide desk checks in, brings customers closer to each other, provides accessible communication, and provides guests with a comfortable, relaxing and enjoyable travel experience with friendly and attentive service.
UrCove by Hyatt Suzhou Shantang Street has 265 rooms, including double-bed, large-bed, family apartments, executive suites and other characteristic room types.
Use reasonable space distribution and heating and cooling to create a comfortable and relaxing stay experience for guests.
The hotel has 265 various rooms with 7 different types of room, using five-star carnations-grade bedding, a Mini Bar with a coffee machine + capsule coffee, smart toilets and smart voice control.
The spacious bathrooms are designed to be wet-dry, with Hyatt's European verbena herb toiletries and Japanese Ora2 dental appliances. In addition, the hotel also offers intelligent robot delivery.
All rooms are equipped with high-speed internet, whether the standard room, courtyard or suite, so you can enjoy your comfort and pleasure.
Hyatt standard breakfast and more than 130 healthy selections are provided to energize your body for another journey. Long time breakfast and take away packages are available for you to enjoy our delicious treats on the journey. UrCove restaurant and café bar offers freshly ground coffee proudly provided by Peet’s as well as light food, crafted beer, selected house wine from France.
Top of the hotel at Suzhou Shantang Street - West Restaurant. Overlook the beautiful city of Suzhou and enjoy delicious Western food. There is not only a huge public area, but also separate private boxes; It can meet both team buffet needs and small private gatherings
The hotel multifunctional hall can be arranged differently according to the content and the number of people, suitable for hosting different types of banquet and conference activities. The conference hall is equipped with professional audio-visual equipment, perfectly functioning and excellent service, providing kind service and thoughtful arrangements for your business negotiations and social banquets.
GYM FLOOR:7F
LAUNDRY FLOOR:7F
At Urcove, all the services and facilities are designed to allow guests to spend the least amount of energy and achieve the most convenience. 24-hour laundromat, gym... Sophisticated smart modern devices and human management designs are uniquely designed to provide guests with friendly service at all times.
UrCove by Hyatt Suzhou Shantang Street
No.345 Changxu Road, Gusu District, Suzhou, Jiangsu Province, China
电话 T+0512 65588888
Show more
9.3/10
Clean and very spacious room. Spotless toilet, great service and convenient location!!
All 1,859 reviews
Surroundings
Metro: Shi Lu
(580m)
Metro: Guangjinanlu
(870m)
Airport: Sunan Shuofang International Airport
(37.6 km)
Train: Suzhou Railway Station
(3.2 km)
View on map
Overview
Rooms
Guest Reviews
Services & Amenities
Policies
7
Deluxe 2-bed Room
2 Single bed
38-40m² | Floor: 19-27
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Minibar
Check Availability
14
Family Friendly Room (Double Bed) (Tv, Fridge)
1 King bed
49m² | Floor: 25
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Minibar
Daily Housekeeping
Check Availability
13
Yifei Executive Deluxe Suite [Electric Curtain + Laifen Hairdryer + Safe]
1 King bed
72m² | Floor: 27-28
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Minibar
Daily Housekeeping
Check Availability
8
Family Friendly Room (Double Bed) (Tv, Fridge)
1 King bed
49m² | Floor: 25
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Minibar
Daily Housekeeping
Check Availability
8
Gusu Guyun Executive City-view Double Bed Room
1 King bed
38-40m² | Floor: 19-28
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Minibar
Check Availability
5
Superior Queen Room
1 King bed
35-38m² | Floor: 9-26
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Minibar
Check Availability
4
Guestroom (2 Beds)
2 Single bed
35-38m² | Floor: 9-18
Has window
Free Wi-Fi
Smoking Permitted
Air Conditioning
Private Bathroom
Minibar
Daily Housekeeping
Check Availability
6
Deluxe Queen Room
1 King bed
38-40m² | Floor: 9-18
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Minibar
Check Availability
6
Family-friendly Family Room
1 King bed and 1 Single bed
42m² | Floor: 24
Has window
Free Wi-Fi
Smoking Permitted
Air Conditioning
Private Bathroom
Minibar
Daily Housekeeping
Check Availability
5
Superior 2-bed Room
2 Single bed
35-38m² | Floor: 9-18
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Minibar
Check Availability
8
Yifei Executive Suite [Electric Curtain + Laifen Hairdryer + Safe]
1 King bed
62m² | Floor: 27
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Minibar
Daily Housekeeping
Check Availability
6
Yi Fei Double Bed Room
1 Queen bed
35m² | Floor: 16-22
Has window
Free Wi-Fi
Smoking Permitted
Air Conditioning
Private Bathroom
Minibar
Daily Housekeeping
Check Availability
Hide Room Types
Guest Reviews
9.3/10
Very Good
1,859 reviews
25 guests in a row gave their stay a positive rating.
- Cleanliness9.4
- Amenities9.2
- Location9.4
- Service9.2
Average for similar properties in Suzhou

Review summary
Powered by AI
Location: The hotel is highly praised for its excellent location, situated within walking distance to popular attractions such as Shantang Street and near the metro and bus stops, making it convenient for both sightseeing and transportation.(based on 541 reviews)
lazy piggy
November 10, 2025
Clean and very spacious room. Spotless toilet, great service and convenient location!!
TC_Lau
October 10, 2025
I took the opportunity to have a short get away before the start of the Golden Week holiday. The location of the hotel is very strategic, just within walking distance to all well known attractions. The hotel is located at a busy intersection and my room at the 18th floor is overlooking the ancient town and river. It view is really good, regardless of day or night. Check-in was smooth and fast, the bed is super comfortable, the room is big for a solo traveler and breakfast has enough variety (both western and local Chinese). What I like most is the special corner for work/breakfast inside my room, overlooking the ancient town, so it is a nice corner to just chill and drink coffee. Overall, I enjoyed my short stay here. Definitely worth considering if you are looking for a reasonable priced hotel, good location within walking distance to malls, food outlets and famous attractions, great and attentive service and finally comfortable room with soft and cozy bed.
118540****
September 13, 2025
房間超大,設施先進,住的超極舒適。雖然住在高層,但電梯超快。我住了2晚,延遲下午2點退房,上午還有時間騎共享單車去西園寺、楓橋遊覽,回來還有時間洗澡、睡午覺後才退房。離蘇州站、地鐵站、山塘街近,在房間可以眺望山塘街夜景。
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1365188****
September 7, 2025
山塘街附近,酒店房間很大,沙發也很大,適合家庭出遊。附近還有茶顏悦色。夜晚休閑方便。樓下大堂也不錯。
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D23499****
September 9, 2025
前台貼心的給我升級了房型,還讓我們延遲退房了。一樓大廳的免費茶水不錯,還有一衹可愛的草莓熊,小朋友住的很開心
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Daleiyaoxiayuleo
August 27, 2025
我已經很少給很多差評了,但是這次是必須得給,首先從辦入住,説起前台的人是穿便裝的,不知道在哪辦入住,很隨意的感覺,其次第一次的一個房間,進門就是幾衹小飛蟲撲臉,然後沙發上臟的要死,然後去換了房,我也不知道前台是不喜歡我們還是咋的,給我們換了一個1114,我都不知道他是什麼意思,寓意特別差,本來想着是續住的,如果説要我死的話,那我還是算了。説起房間,還要説一件事床頭插座沒有電,然後雙床房的迷你吧衹有一瓶蘇打水,我對此很疑惑,會有一個人來住雙床房嗎?這次體驗非常差。唯一值得稱讚的一點是早餐還可以。
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Woshiyanyang
August 27, 2025
各方面都很滿意!早餐豐富!舒服乾淨!接待熱情專業!服務周到!洗護用品很不錯啊!交通便利!下次來蘇州還定這家!
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230607****
August 17, 2025
設施:先進,洗漱用品有檔次,但是空調不給力,燈光有點暗
服務:效率高,還贈送了餐券
環境:地段也好,離山塘街很近,停車場小,導致部分自費
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Services & Amenities
Most popular amenities
Fitness Room
Free
Private parking
Free
24-Hour Front Desk
Luggage Storage
Free
Bar
Tea Room
Chess/Cards Room
Additional charge
Restaurant
Café
Robot Service
Meeting Room
Additional charge
Secretarial Services
Multi-Function Room
Wake-Up Call
Wi-Fi in Public Areas
Free
Guest Laundry
Fitness Room
Bar
Tea Room
Restaurant
Café
Meeting Room
Multi-Function Room
Restaurant
Restaurant
Style: Buffet
Business hours: [Mon - Sun] 07:00-10:00
More Amenities
Internet
Wi-Fi in Public Areas
Free
Parking
Private (exclusively for guests) is available On-site parking. Limited parking spaces Reservation not possible
Private parking
Free
Front desk services
24-Hour Front Desk
Concierge Service
Express Check-In and Check-Out
Front Desk Safe
Porter/Bellhop
Luggage Storage
Free
Wake-Up Call
Translation tools available
Electronic Identification Registration
Languages spoken
English
Chinese (Mandarin)
Food & drink
Snack Bar
Café
Bar
Lobby Bar
Halal meals provided
Health & wellness
Fitness Room
Free
Activities
Chess/Cards Room
Additional charge
Tea Room
Public areas
Elevator
Central Ventilation System
Robot Service
No Smoking in Public Areas
Public Audio System
Executive Floor
Non-Smoking Floor
Cleaning services
Clothes Dryer
Clothes Steamer
Laundry Detergent
Guest Laundry
Laundry Service (On-Site)
Free
Facilities for children
Children's Slippers
Children's Toys
Kids' Toothbrush
Business services
Meeting Room
Additional charge
Postal Service
Fax/Copying Service
Additional charge
Wedding Service
Multi-Function Room
Secretarial Services
Audio Visual Equipment
Accessibility
Handrails in Stairways
Stair-Free Property Entrance
Safety & security
First-Aid Kit
Fire Alarm
Access Control System
Fire Extinguisher
Security Personnel
Security Alarm
Smoke Detector
CCTV In Public Areas
Carbon Monoxide Alarm
Property Policies
Check-in and Check-out Times
Check-in: after 15:00
Check-out: Before 12:00
Front desk hours: 24/7
Guests Accepted
Guests from all countries/regions are welcome at this property
Child policies
Children of all ages are welcome at this property.
Children between 0 and 17 years old can stay for free if no extra bed is needed.
Cots and Extra Beds
For all room types, cots and extra beds cannot be added.
Breakfast
CuisineWestern
StyleBuffet
Opening hours[Mon - Sun] 07:00-10:00 Open
| Height | Fee |
|---|---|
Children under 1.2m in height | Free |
Children between 1.2–1.4m in height | CNY 50.00 (approx. TWD 219) per person |
Children over 1.4m in height | CNY 99.00 (approx. TWD 434) per person |
Adult | Buffet:CNY 99.00 (approx. TWD 434) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Deposit Policy
DepositNo deposit required by the property
Pets
Pets are not allowed
Service animals
Service animals are allowed on request
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the hotel




- Cash
Legal information
This property is managed by a professional host. Professional hosts are parties that act for purposes relating to their trade, business, or profession and are regarded as traders under EU law.
Show All
Property Description
- Opened: 2024
- Number of Rooms: 265
Phone:+86-512-65588888
Email:mguc0086@urcove-hotels.com
The hotel is located at 345 Changxu Road, Gusu District, Suzhou, close to Shantang Street and just 2 km from Guanqian Street in the city centre.
The hotel is a member of the Hyatt Group (UrCove by HYATT) brand, with friendly service, to bring guests comfortable, relaxed and pleasant travel experience.
The hotel has 265 rooms of various types, in addition to amenities such as smart robot delivery, a cafeteria, a 24-hour gym, and a laundry room.
Creative Space is located in the lobby on the ground floor: enjoy the coffee light, Chinese cuisine, special craft beer and selection of French red wine that Creative Space has prepared for you to meet your business and leisure needs, so you can enjoy every moment of your life.
The square guide desk checks in, brings customers closer to each other, provides accessible communication, and provides guests with a comfortable, relaxing and enjoyable travel experience with friendly and attentive service.
UrCove by Hyatt Suzhou Shantang Street has 265 rooms, including double-bed, large-bed, family apartments, executive suites and other characteristic room types.
Use reasonable space distribution and heating and cooling to create a comfortable and relaxing stay experience for guests.
The hotel has 265 various rooms with 7 different types of room, using five-star carnations-grade bedding, a Mini Bar with a coffee machine + capsule coffee, smart toilets and smart voice control.
The spacious bathrooms are designed to be wet-dry, with Hyatt's European verbena herb toiletries and Japanese Ora2 dental appliances. In addition, the hotel also offers intelligent robot delivery.
All rooms are equipped with high-speed internet, whether the standard room, courtyard or suite, so you can enjoy your comfort and pleasure.
Hyatt standard breakfast and more than 130 healthy selections are provided to energize your body for another journey. Long time breakfast and take away packages are available for you to enjoy our delicious treats on the journey. UrCove restaurant and café bar offers freshly ground coffee proudly provided by Peet’s as well as light food, crafted beer, selected house wine from France.
Top of the hotel at Suzhou Shantang Street - West Restaurant. Overlook the beautiful city of Suzhou and enjoy delicious Western food. There is not only a huge public area, but also separate private boxes; It can meet both team buffet needs and small private gatherings
The hotel multifunctional hall can be arranged differently according to the content and the number of people, suitable for hosting different types of banquet and conference activities. The conference hall is equipped with professional audio-visual equipment, perfectly functioning and excellent service, providing kind service and thoughtful arrangements for your business negotiations and social banquets.
GYM FLOOR:7F
LAUNDRY FLOOR:7F
At Urcove, all the services and facilities are designed to allow guests to spend the least amount of energy and achieve the most convenience. 24-hour laundromat, gym... Sophisticated smart modern devices and human management designs are uniquely designed to provide guests with friendly service at all times.
UrCove by Hyatt Suzhou Shantang Street
No.345 Changxu Road, Gusu District, Suzhou, Jiangsu Province, China
电话 T+0512 65588888
Frequently Asked Questions
What landmarks are close to Suzhou Shantang Street UrCove by Hyatt Hotel?
Nearby attractions to Suzhou Shantang Street UrCove by Hyatt Hotel include Tang Shaofu Baigong Temple, only 620m from your search (straight-line distance) away.What landmarks are close to Suzhou Shantang Street UrCove by Hyatt Hotel?
Does Suzhou Shantang Street UrCove by Hyatt Hotel have a swimming pool?
No, Suzhou Shantang Street UrCove by Hyatt Hotel doesn't have a pool.Does Suzhou Shantang Street UrCove by Hyatt Hotel have a swimming pool?
Does Suzhou Shantang Street UrCove by Hyatt Hotel provide breakfast?
Yes, guests at Suzhou Shantang Street UrCove by Hyatt Hotel can enjoy breakfast during their stay. Breakfast option(s): Western. Does Suzhou Shantang Street UrCove by Hyatt Hotel provide breakfast?
Are pets allowed at Suzhou Shantang Street UrCove by Hyatt Hotel?
No, pets are not allowed at Suzhou Shantang Street UrCove by Hyatt Hotel.Are pets allowed at Suzhou Shantang Street UrCove by Hyatt Hotel?
What are the check-in and check-out times at Suzhou Shantang Street UrCove by Hyatt Hotel?
Check-in at Suzhou Shantang Street UrCove by Hyatt Hotel is from 15:00 and check-out is by 12:00.What are the check-in and check-out times at Suzhou Shantang Street UrCove by Hyatt Hotel?
Which airport is closest to Suzhou Shantang Street UrCove by Hyatt Hotel?
The nearest airport is Sunan Shuofang International Airport, just about 40 mins from hotel by car (37.6 km) away.Which airport is closest to Suzhou Shantang Street UrCove by Hyatt Hotel?
How much does it cost to stay at Suzhou Shantang Street UrCove by Hyatt Hotel?
Prices at Suzhou Shantang Street UrCove by Hyatt Hotel may change depending on dates, hotel policy, and other factors. Enter your travel dates to see the latest prices.How much does it cost to stay at Suzhou Shantang Street UrCove by Hyatt Hotel?
About This Property
| Nearest Airport | Sunan Shuofang International Airport |
|---|---|
| Distance to Airport | 38.31KM |
| Nearest Train Station | Suzhou Railway Station |
| Distance to Train Station | 3.23KM |
| Nearest Metro Station | Shi Lu |
| Distance to Metro Station | 0.36KM |
| Average Price From | TWD2795 |
| Hotel Star Rating | 4 |














