Seoul Hotels with Pools

I stayed in a triple room on the 15th floor. Here's my feedback: 1. The room had excellent soundproofing, making for a quiet stay. 2. There's a direct underground passage from the lobby to Subway Line 2, which goes through Lotte Department Store. 3. There's no direct bus from Gimpo Airport to the hotel, but there is one from Incheon Airport. 4. The hotel description incorrectly states that Evian water is provided. I specifically asked for the English version at the front desk, and it only mentioned bottled water. I'm not sure why the Chinese page specifically highlights Evian when it's not actually available. 5. The closet door in the room was broken and wasn't repaired promptly after reporting it. Because the left side of the closet door was collapsed, the light inside the closet stayed on all night, which isn't ideal for guests who need darkness to sleep. 6. Complimentary toothbrushes are not provided in the room. They are available in the mini-bar for 2,000 KRW each. You can use Lotte Points to redeem them when checking out, though I'm not sure of the exact point value. 7. The gym is good, with a lot of equipment. It's open from 6 AM to 10 PM and has a front desk.

The room was great, located on the 23rd floor with a stunning lake view. When I booked, I selected a three-person meal option for two adults and one child. The price for a two-person meal and a three-person meal was different at the time of booking. However, upon arrival, the hotel informed me that one of the meals in my three-person package was a complimentary children's meal. Since my child is 13 years old, exceeding the 12-year age limit, they were not eligible for the free buffet breakfast, and I was asked to pay. To avoid disrupting our travel plans and mood, I paid for the meal. However, I find this explanation completely unacceptable. I purchased a three-person meal package, but at the hotel, it was treated as if I bought two meals and received one free. If I had known it was a complimentary meal from the hotel, why would I not just book the two-person meal package and save some money?! I urge Trip.com and the hotel to communicate and provide a satisfactory resolution.

My stay was absolutely fantastic! The front desk staff, especially the ladies, were incredibly kind and their English was excellent, so communication was a breeze. The room was spotless, and the housekeeping staff did a wonderful job every day – very diligent and responsible. The hotel itself feels very high-end. You actually don't even need to bring a travel adapter, as the outlets are compatible with Chinese plugs. Taking the elevator down to B2 leads directly to a shopping mall with plenty of food options, Daiso, and a 7-Eleven. Just a few steps across the street, you'll find Olive Young, which is super convenient! There are also amazing fried chicken and BBQ restaurants right opposite the hotel that we visited many times. The subway station is right outside, and you can get to Myeongdong, Hongdae, and Seongsu within about 30 minutes. This hotel truly has an excellent location. I will definitely stay here again next time I visit Korea! Thank you for making my trip so much more enjoyable!!

This is a relatively new hotel near Myeongdong. They offer all-you-can-eat Haagen-Dazs and complimentary chocolates delivered to your room daily. However, the cleanliness was just so-so. Based on other reviews, it seems Chinese guests often get rooms with less-than-ideal views. I originally booked a double room and wanted to add an extra bed, but the front desk insisted on giving me a twin room, even emphasizing that they were two double beds. When I got in, the beds were at most 1.4 meters wide.

The hotel employee was very thoughtful and provided us with free room upgrade and a slice of cake because of our wedding anniversary. That was very considerate and nice gesture. Also warm water in the pool was a big bonus. However, there are few things I would like to point out which are important for us as a family traveling with a kid: 1) children are not allowed to play screen golf. That was upsetting since we never had such issue at other hotels. Also you need to reserve time slot first, which doesn’t work for people who came to Seoul for tourism or leisure purposes. 2) children are only allowed to enter pool until 17:00. That’s extremely strange since many people check in after 15:00 and there would be no time to swim at all in that case. Also people mainly prefer to do shopping and sightseeing and relax at pool when they return in the evening. So this restriction is very strange for us. In that case hotel needs to either notify the guests during reservation or turn it into “adults only” hotel. 3) hotel has a very strict check in check out rules: 15:00 check in and 11:00 check out, not 30 min later/earlier; while standard international check in is 14:00 and check out 12:00. Usually hotels especially 5 stars hotels are very flexible and let guests check in 1-2h earlier if the guests already arrived and would allow them check out 30min-1h later without any issue. 4) Gym and pool close at 21:30. That’s very early compare to other hotels, where facilities usually work until 23:00 and sometimes even 24h. 5) Gym, sauna and pool are not exclusive to the hotel guests only. Anybody with paid membership can enter, which makes it crowded and inconvenient for hotel guests, especially on holidays and weekends. Also you need to take 2 different lifts and walk by the bridge to get there (basically it’s not the same building as hotel) I would say it’s not a 5 star hotel, but more like a premium residence, that is suitable for a long term stay without children.

I booked the Timber Room. The location was fantastic, especially being in the Gangbuk area. While the parking lot was spacious, the corners on the ramps going up and down were extremely narrow, requiring careful navigation. The 'mountain view' wasn't really visible from our room; I kept the curtains drawn because it felt like people right next door could easily see inside, which was a bit disappointing. The swimming pool was decent, and all the staff members were very friendly. Although I didn't try breakfast, it's known to be excellent, so I plan to have it on my next visit. The TV in the living room wasn't working for some reason. I was too lazy to try and fix it, so I just ate without it. It was a shame there was no table, and the sofa felt quite old, which was also a minor drawback. Despite these minor issues, there was absolutely no noise from upstairs, downstairs, or neighboring rooms. Opening the living room window let in lovely bird sounds, making it feel very nature-friendly.

I booked for 3 nights, but apart from the check-in day, housekeeping only came once during the other two days. I'm not sure what kind of frequency that's supposed to be. Before booking, I saw reviews mentioning slow housekeeping, but I thought it was an isolated incident. Since I was out shopping all day in Seoul and only got back to the hotel around 7 or 8 PM, seeing a messy bed and sofa really affected my mood! The room only came with 4 bottles of water daily, and refills weren't always prompt. Toothbrushes cost 2000 KRW each. My Chinese charger worked fine, no adapter needed. The front desk staff at check-in were very friendly, and the location is super convenient. You can enter Hyundai Department Store directly from a small door in the hotel lobby. These were the only two good points. The department store closes at 8:30 PM. Hope this helps anyone considering booking.

Overall, I had a good stay, although I would recommend keeping expectations reasonable for a Novotel. The room was clean, comfortable, spacious, and bright with plenty of natural light. The bed had a good level of firmness, and both the pillows and duvet were very comfortable. However, I encountered two issues during my stay. First, there was a problem with the motion-sensor light near the entrance of the room. It was supposed to turn on when someone entered or walked by, but the sensor in my room seemed to malfunction. The light kept turning on by itself even when no one was moving nearby, and this happened dozens of times throughout the night. As someone sensitive to light while sleeping, this was quite disruptive. I contacted the front desk the next morning, and they quickly sent a technician who removed the sensor/light system. I really appreciated how efficiently the staff handled the issue, although unfortunately it had already affected my sleep for the entire night. Second, the bathroom floor and the area connecting the bathroom to the room were quite slippery when wet. Extra caution may be needed, especially for elderly guests or families with young children. Before check-in, I received an email informing me that the hotel swimming pool was under maintenance and that guests would need to use the pool at the neighboring Grand Mercure instead. However, during my actual stay, the swimming pool at the 4F Fitness Club was still available for use. The information was therefore somewhat inconsistent, although it did not negatively affect my stay. I also paid to use the sauna facilities. The area was clean and well maintained. The facilities consisted of one cold bath, one hot bath, and a dry sauna. There was no wet sauna or steam room, and I personally found the dry sauna temperature to be relatively mild. If the sauna is an important part of your stay, you may want to consider whether the facilities meet your expectations before paying the additional fee. Overall, the room itself was comfortable and spacious, and I was impressed by how quickly the staff responded when I reported the sensor issue. There were a few minor issues with the facilities and communication, but the stay was generally pleasant. A good hotel overall, just don't set your expectations too high.

The hotel is conveniently located near three subway exits, with the one featuring an elevator directly across the street. Nearby, you'll find the Shinsegae Duty-Free Shop and Olive Young. The front desk staff are fluent in English, which made me realize my own English speaking skills need work! I was unsure how to order food delivery and asked the kind lady at the information desk for help on my phone. She even recommended some delicious fried chicken, and I happily enjoyed it in my room while watching TV. Although the room doesn't have a microwave, the hotel restaurant on the 2nd floor can help heat things up – the service was excellent. The hotel also offers a free pool and gym, but we didn't have time to use them during our trip. The only downside was the slightly higher price during the summer holidays; otherwise, everything was perfect. The bedding was great. We were two people and didn't have a twin room initially, but the front desk noticed and immediately asked if we wanted to switch, then arranged a twin room for us. There's a GS25 convenience store right in the hotel lobby, which is super handy, and a Burger King next door. I would definitely choose to stay here again.

I stayed at this hotel because it was part of our convention package. I contacted them beforehand via email to arrange a combined stay without having to switch rooms in between, and they responded quickly. The room facilities were perfectly acceptable for a five-star hotel, but having to shower inside the bathtub was a bit inconvenient. If you have luggage, I recommend taking a taxi directly to the hotel. There's a huge hill on the way from Sinnonhyeon subway station, which is tiring even when you're empty-handed. It takes about 30 minutes to get to KSPO by express taxi, or just under an hour by regular taxi. In the evening, you can order from the hotel's 24-hour room service; the Margherita pizza was decent. Alternatively, there's a small street nearby with many restaurants open late, including Korean BBQ and izakayas, and even a Twosome Place coffee shop open until 2 AM, which is great for night owls.