Hotels in Symmes Township

"It’s a very nice hotel and the staff is very friendly! Okay we’re currently between apartments so this is a nice place to stay. Also, they allow pets which was very important."

"Guest computer had many viruses so it was very, very slow in making connections. Bathroom shower fixtures need replacing. Motel was full and a large group of kids devoured most of the breakfast items by 7:15 AM. Staff was unable to replace items and ran out of some things like pancake syrup. What was there was pretty good but it was slow going to get eggs or sausage due to short staffing. "

"She discovered this chain, the hotel is brand new, the staff very welcoming, the evening buffet and the breakfast very complete, I highly recommend"

"Had to go to 3 different rooms before getting one acceptable. Room service seemed to be short staffed. The kiosk was full of Pepsi, Diet Pepsi and water that’s it. No vending machines or anything. We have stayed here a lot, since they sold out it’s gotten worse."

"The hotel was nice for a short stay with my family. Pros: there was one lady in particular that worked at the front desk on Friday evening and Saturday that was very friendly from the moment we checked in. Honestly her positive attitude contributed to our lack of complaints during our stay. The free daily breakfast was decent. There’s a nice variety and you can’t beat free (well it might’ve been included in the cost because I’m not sure what we really paid for) and one less meal to plan for my family. The hotel itself has nice character and is beautiful to the eye initially. The room that we were in was very spacious which was a plus! We didn’t have a chance to use the pool but from what I could see it looked nice. Cons - I believe this is becoming an issue with most hotels possibly due to staffing shortages but the cleanliness of the hotel and the room especially, lacked. Having an infant with us brought this to light. He kept bringing us things that we know for sure we didn’t bring into the room, like butter packets, toothpick/floss sticks and an abundance of hair that didn’t belong to us. And the carpet could certainly use a deep clean. The bathroom toiletries were very basic. The fridge left our food warm, I did notify the person at the front desk when we checked out but she didn’t seem to concerned. We couldn’t get lake check out (but I know that’s never guaranteed, it’s just the first time it’s happened to us lol) Overall it was a decent stay. I think we paid more for Location and hotel brand but we survived."

"Clean, everything we needed was in the room. They also had continental breakfast which is not always available in other hotels. "

"The room is a bit long, the overall breakfast and accommodation are very good"

"Good location, good value for money! Good location, 40 minutes from the airport"