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"It’s hard to explain in one word. From the beginning of the reservation~ I contacted the hotel to request the pick-up service, but the front desk did not understand English (=_=), but I asked the Ctrip customer service to like it (｡ò ∀ ó｡). Help me, the little customer service is really nice. After two shifts, the hotel finally gave a reply to solve the pick-up problem. Before departure, I felt relieved (ღ˘⌣˘ღ)~~ I finally arrived at the airport, eh... I didn’t pick up. By the way, I didn’t pick up the airport until no one came out... I had no choice but to take a taxi to the hotel for 65,000, and asked the hotel why the pick-up service was booked but not picked up... Well, the hotel found out that the wrong person was picked up. ...They just pick up someone at the airport and leave without checking if they are the one they are going to pick up... Um... This hotel requires 5000 for pick-up, and 65000 for a taxi by yourself. After a few days of tossing, the scheduled pick-up is only This is so pitted by the hotel (to be precise, the hotel)... the exterior view of the hotel window and the bustling streets"

"Clean rooms, strategic location, decent breakfast, good service."

"It's not bad in the local area, on the island, it's good to have such a hotel. Indonesian breakfast, habits are good, there is KFC nearby, and shopping malls. Very convenient nearby."

"Kamar bersih, pelayanan baik, dapat promo voucher makanan."

"In the middle of town, quite convenient and friendly hotel staff"

"The place is strategic and the receptionist is also friendly but the disadvantage is that the room is shabby as there is no elevator in this hotel"

"Hotel style, more biased towards locals."

"Very satisfied service, all the employees are friendly. Best facing the mosque"

"Overall is good, breakfast menu also tasty But it was shame that even my room looks clean but i saw several cockroaches (on the wall, desk, floor, sink)"

"Strategic location, clean and spacious rooms. Affordable price. Recommended if staying at Tarakan. Near culinary and souvenir locations. But unfortunately the breakfast menu is not varied, only 2 menus, side dishes and vegetables. Even with this cost, we should have a better breakfast"