"Only stayed one night and there was a large group there.
This large group took over the whole place.
In the TV area where the lounge was filled with loud adults and kids.
We headed to our room about 8:30 that evening after going out to have a quieter time.
The kids were knocking on the door as they were running up and down the hall way, yes, the parents didn't stop them.
I thought surely this will calm down by 12 midnight.
Well I was wrong, this when on until 3:09AM in the hallway people running talking while going up and down the hallway. Then the groups out side in front of the hotel talking loud..
It was so loud you thought it was in the room. We left the TV on to see if that helped, it didn't.
The front desk should have done something to stop this behavior.
I was a paying guest also.
Very disappointed.
I told the young guy who checked me out and he said they had had trouble with them all week.
So I had to pay $ 200.00 to stay there and not sleep. The front desk should have stopped the group from disturbing the other guest.
I was very upset and very tried there next morning.
I all I got was I am sorry, they are leaving today."
Daily Mandatory Charge includes: A 2% Tourism Improvement District (TID) Fee paid to Richmond Region Tourism.
The Homewood Suites by Hilton Richmond-West End/Innsbrook hotel in Glen Allen, Virginia is a four story, U-shaped residential style hotel.
Guests awaken to the aroma of fresh-baked muffins and our complimentary full hot breakfast served daily. Guests of the Homewood Suites Richmond hotel in Glen Allen, Virginia will also enjoy our complimentary evening reception featuring an entree, soup and salad bar, served each evening, Monday through Thursday 5-7 pm. For those late-night cravings, guests can visit our Suite Shop carrying a venue of sweets, snacks, frozen foods and toiletries to meet all needs.
High-speed internet is available in all suites, meeting rooms and our commons area. All guest rooms are suites with privacy doors separating the bedroom from the den and kitchen. The den provides a sleeper-sofa, easy chair, TV with premium channels. The Homewood Suites Richmond hotel in Glen Allen, Virginia offers a fully equipped kitchen with a full-sized refrigerator, stove, microwave and dishwasher. Each bedroom features another TV with premium channels, a king or two double beds, a dual-line telephone with voice messaging, desk, bathroom and exterior vanity area.
The Homewood Suites Richmond hotel in Glen Allen, Virginia boasts a beautiful outdoor pool in the privacy of our courtyard, with a patio and gas grills. Guests will enjoy our on-site fitness center. Pets are not accepted, we are a non smoking facility with a no party policy. The Homewood Suites Richmond hotel in Glen Allen, Virginia is backed by Hilton's 100% Satisfaction Guarantee.
"The room is big and comfortable, comparable to ordinary five-star, but the sewer is not accessible, there is a taste, it is recommended to improve. In addition, the room drinking water is distributed at the front desk, you don't want to give it. Breakfast is OK, the service is good, coffee tea is self-care, Trip.com The service is very good, the parking fee is refunded, thank you again"
"Because it is relatively close to UR, the surrounding transportation is convenient, there are also many hotels and restaurants, the rooms have been renovated, the front desk service attitude is good, the breakfast is average, the hygiene in the elevator and corridors really needs to be improved, I have stayed several times, the double room is better than the double The bed room should be newer."
Good
102 reviews
7.6/10
1 night
From £64
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