Hotels near Bountiful, Woods Cross

I’d like to first say thank you to the new manager Mr Clinton. I am diabetic and he accommodated me for the first night with a small fridge although he did say he was going to charge me going forward which is something new that no other hotel has ever done for my medical condition. But I did have an issue with the lady in the front Ms Roslind. She has terrible work ethic and is a liar. She was persistent with asking questions about my medical condition which under the HIPPA act protects us from asking personal questions about our medical condition. She also at one point asked me to step out of the office because they can only allow one person at a time due to the global epidemic COVIT 19 which I totally understand but yet again allowed another individual to go in which I found mind boggling. She basically kicks me out and allows another person in? I found that really unfair. She also quoted me servers different prices on the same room which makes no sense. Overall that made it a really bad experience. She really needs to work on customer service and just being a well human being. If I could rate this zero star I totally would.

Everyone was so friendly, the room was very clean and nice, the hot tub was wonderfully relaxing, and the breakfast was excellent!! They had good sausage gravy with biscuits, scrambled eggs with cheese and blueberry waffles you make yourself (yummy). Highly recommend!

I recently had a great stay with the Sonesta Simply Suite in Denver, so I booked this property. This hotel offered, again, quiet, spacious and clean hotel rooms. I spoke with a few guests, and everyone was happy with their stay. The laundry machines were all relatively new, and operated well. The self service coffee machine was very convenient. The staff were all very friendly. The General Manager took the time to introduce himself to me. The hotel makes me feel like a valued guest. Thank you.

I had a stay Feb 5-6, 2023 for a ground floor room w/ a single bed because I'm 100% handicapped from my military service during Vietnam. I called Microtel twice on 2/1 & again on 2/4, to confirm that I had a 1 bed ground floor rm. Both times the clerks assured me that it was in their system. I showed up Feb 5th around 3:30pm, & was told by the rude female desk clerk that there's no ground floor rooms available. I told her that I had called twice on different days & was assured that the notes were in the system. She finally checked again & put me in a ground floor room, that wasn't very clean, but I accepted it, since there wasn't any other ground floor rooms available according to her. That evening the room above me kept dropping things, & it sounded like being in a bowling alley w/ the loud noises. Later, a family came in the room next door to me, & the kids started yelling, screaming & pounding on the walls. I called the front desk a couple of times, but no answer. It finally stopped around 10pm. The next morning, I went to take a shower. There wasn't any hot water, & the soap & shampoo dispensers were empty. I called the front desk & again, no answer. Afterward, a Mexican guy apparently had a key to my room & came in, w/o knocking or anything. He looked surprised when he saw me, & started speaking Spanish. I asked who he was & why he came in my room, but just talked Spanish. When I went to the front desk & confronted the clerk (the same rude clerk that checked me in the day before) about this guy having a key to enter my room, she said it MAY be the maintenance guy. I then asked, ”Why didn't he say he's maintenance or staff or have hotel ID on him?” She claimed she didn't know. I filed a complaint w/ the mgr thru the clerk, & he finally sent me a email 3 days later saying he couldn't do anything about the noise from other guests. Nothing about the other issues, like no hot water, soap or shampoo, or why the guy had a key to enter my rm. No offer of a refund or some sort of compensation. Do not stay at this Microtel !!

I stayed here for a conference across the street at the Salt Lake Hardware Building. It’s a very convenient location and you can access downtown easily by foot or by free light rail. The staff were all warm and friendly and made me feel very welcome during my stay. The rooms are very large and have all the standard amenities. Breakfast is included and it consisted of both hot and cold options. Thank you for the great hospitality! I hope to stay there again in the near future.

Hotel location is good, shopping, eating is very convenient, the room is also available, there is a paid parking lot. Breakfast is average, but the American hotel breakfast is almost the same, it is quite simple.

With a stay at Element Salt Lake City Downtown in Salt Lake City (Downtown Salt Lake City), you'll be steps from Salt Palace Convention Center and 3 minutes by foot from Vivint Arena. This hotel is 0.2 mi (0.4 km) from Clark Planetarium and 0.8 mi (1.3 km) from Temple Square.Take advantage of recreation opportunities such as an outdoor pool, or other amenities including complimentary wireless internet access and gift shops/newsstands.Satisfy your appetite with Cajun/Creole cuisine at Adelaide, a brasserie which features a bar/lounge. Dining is also available at the coffee shop/cafe. Mingle with other guests at the complimentary reception, held on select days. A complimentary buffet breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.Featured amenities include a computer station, dry cleaning/laundry services, and a 24-hour front desk. This hotel has 2 meeting rooms available for events. Self parking (subject to charges) is available onsite.Stay in one of 126 guestrooms featuring LCD televisions. Your room comes with a pillowtop bed. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and hair dryers.

The room is very spacious with a small balcony; the bathrooms are two suites (superb); there is no hot water kettle in the room (not friendly to Chinese tourists who like to make tea by themselves); the wifi signal is very good; it is convenient to travel, close to Temple Square 10-15 minutes walk from Greek City; there is also a bus at the door (starting at 2.5 dollars); snacks and drinks are sold in the small shop downstairs of the hotel.

The Residence Inn Salt Lake City has consistently provided high quality service and attention to detail during my stays. I was impressed with the cleanliness, comfort, and immaculate condition of the rooms. There is no place I would rather stay than Marriott. Ms. Clarisa at the Residence Inn Salt Lake City downtown is an exceptional manager. I received excellent customer service from her. My admiration for her professionalism, expertise, and intelligence is unwavering. She went above and beyond to ensure that my stay at Marriott was pleasant and well-cared for. Having a supportive and cohesive manager like Ms. Clarisa makes a positive impact on the customer experience. Front desk staff Mr. Trevor and Mr. Cyrus provided excellent customer service. They treat customers with kindness, generosity, and respect. My sincere appreciation and gratitude are due to the entire team for treating me so wonderfully. It was an excellent stay in every way. I highly recommend this place.

We stayed here for a national competition since this is one of the Hotels that was sanctioned by the organizers. The lack of service was just apparent from checkin all the way to everyday interaction. When we checked-in, I already felt the lack of appreciation for their guests as I never felt welcome from the get go. I was not acknowledge about being an IHG rewards member and welcomed at the Hotel. I must add though that when buying things in their marketplace, the interaction of charging our things with the front desk was fast and seamless so that is a positive. Also leading to our stay, I did have phone interaction with some of their staff for my reservation and they have been very helpful and accommodating so was surprised with my current experience here. There are no safebox to store some of your valuables and when I asked the front desk I was just told they have none in a lazy way without effort of providing alternatives or if they can help in any other way. Our first day, they locked breakfast area right at 9:30 sharp without letting the people already eating that they are closing. When we inquired with one of the staff, they replied in a kind of a rude way that ”when its close, its closed”. I could understand the policy but they would not even hear about suggestion of simply announcing that they are closing the breakfast area for last call so people could have a chance to get their last servings if needed. They also literally, close off the breakfast area while people are still eating almost like telling everyone to get out. I think this shows lack of service and professionalism with no empathy to their guests. it does look like they treat their guests as like burglars to close/lock off their breakfast area. For rooms, the area is a little bit smaller compared to some area hotels but typical of a Holiday Inn property so no complains there. Our rooms did not have issue(so far fingers crossed) but a lot of people in our group had room issues. Some have their locks not working after checkins and they have to work on fixing them and someone from our group was given a room that was still occupied. They have 2 gyms in different floors but smaller compared to other gyms from different hotels. They have a sauna and a pool so another positive. I am still checked in and staying for 5 more days so will update the review later but If not for our team choosing to stay on this Hotel I would have checked out and moved to Hilton across the street where we have a very positive experience a few years ago with the same competition.