Xi'An North Railway Station/Xi'An Municipal Government | 3.59km from Chang'an University Automobile and Engineering Machinery Experiment Base
The Atour Hotel (Xi'an North High-speed Railway Station) is an ideal spot for travelers wanting to discover the city. The Atour Hotel (Xi'an North High-speed Railway Station) offers a pleasant stay in Xi'an for those traveling for business or leisure. Traveling to the hotel is easy with Xi'an North Railway Station located approximately 3km away and Xi'an Xianyang International Airport roughly 25km away. Transportation around the city is also convenient, with Beiyuan Metro Station within walking distance. Seeing Xi'an's sights from this hotel is easy with Panda Entertainment Family Water Park, Xi'an City Sports Park and Stream Bank all close by. At the end of a busy day, travelers can unwind and relax in the hotel or go out and enjoy the city. For those driving themselves, parking is provided on site. According to our guests, this hotel provides a very high level of service. This hotel is a popular accommodation for guests traveling for business.
GGuest User2025.02.03
There is tea when checking in, the TV signal is very good, the invoice is issued quickly, the hotel has good sound insulation, the air conditioning in the room is very powerful, people greet you when you meet them in the corridor, the hotel's late-night porridge is delicious, there are caring text messages, there are many books in Zhuju, and the hardware facilities are complete.
Xi'An North Railway Station/Xi'An Municipal Government | 3.79km from Chang'an University Automobile and Engineering Machinery Experiment Base
The Sieg·Sig Hotel (Xi'an North High-speed Railway Station) is an ideal spot for travelers wanting to discover the city. The Sieg·Sig Hotel (Xi'an North High-speed Railway Station) offers a pleasant stay in Xi'an for those traveling for business or leisure. Traveling to the hotel is easy with Xi'an North Railway Station located approximately 3km away and Xi'an Xianyang International Airport roughly 25km away. Transportation around the city is also convenient, with Beiyuan Metro Station within walking distance. This hotel is located near many of Xi'an's attractions including Stream Bank, Xi'an Indoor Stadium and Xi'an City Sports Park. In their spare time, guests can explore the hotel's surroundings. This Xi'an hotel provides parking on site. Our guests consider this hotel to have excellent service. This hotel is the usual choice for a large number of business travelers.
GGuest User2024.02.18
The room is very spacious and comfortable, very warm, no air conditioning, very close to the high-speed rail North Station, it is very convenient to call the car, 10 minutes, the most important thing is that the service is very good, things are left in the hotel and the hotel has taken the initiative to call 👍🏻👍🏻👍🏻
Xi'An North Railway Station/Xi'An Municipal Government | 4.53km from Chang'an University Automobile and Engineering Machinery Experiment Base
The Joycheng Hotel is an ideal spot for travelers wanting to discover the city. The Joycheng Hotel offers a pleasant stay in Xi'an for those traveling for business or leisure. The hotel is only 5km from Xi'an North Railway Station and 26km from Xi'an Xianyang International Airport, giving guests a number of convenient transportation options. Just a short walk from Wenjinglu Metro Station, traveling to most city destinations is a breeze. This hotel is located near many of Xi'an's attractions including Xi'an City Sports Park, Platinum Fitness Center and Stream Bank. When guests have some time on their hands they can make use of the onsite facilities. This Xi'an hotel provides parking on site. Germaphobes can rest easy - the level of cleanliness is highly rated at this hotel. This hotel is a popular accommodation for guests traveling for business.
GGuest User2025.02.19
The hotel environment is good, the lobby is spacious and bright, and there are special products that are very convenient. When you go out for a trip, you can buy it directly and send it by express delivery. The hygiene is also good. Both the lobby and the room are very clean. It is very comfortable to live here.
My friend got married and stayed here. The atmosphere was very good on the day. Every service staff was full of enthusiasm, which made the atmosphere of the day full. The facilities are complete and convenient. There are also many elderly people staying here. They are very good. Recommend this hotel. The location is also good, and the breakfast is very rich. Good reviews. 😁😁
Outstanding
1656 reviews
4.8/5
Price from
£35
per night
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Xi'An North Railway Station/Xi'An Municipal Government | 4.79km from Chang'an University Automobile and Engineering Machinery Experiment Base
The hotel is located on Fengcheng 8th Road, Weiyang District, Xi'an City, adjacent to the Xi'an Municipal Government and the Northwest National Gold Centre, and close to Xi'an North Railway Station. It is convenient to travel by high-speed rail and seamlessly connects with the whole country. The surrounding municipal government is surrounded by resources, and the political and business atmosphere is strong. It is adjacent to Xidi Port, Darong City, Hanshen Shopping Plaza and other commercial blocks. The surrounding transportation network is developed, and there are many bus routes shuttled. It takes 2 minutes to walk to Wenjing Road Station of Metro Line 4. It is easy to reach the Big Wild Goose Pagoda, Bell and Drum Tower, Huimin Street and other popular scenic spots, and enjoy the charm of the ancient city. Stepping into the hotel lobby, the atmosphere of fashion and warmth came to your face. The unique design style combines modern simplicity and the historical and cultural elements of Xi'an. From the artistic ornaments in the lobby to the decorative murals in the guest rooms, the details show the charm of the ancient capital. The warm-coloured lighting is matched with a comfortable sofa rest area to create a homely atmosphere for you and make you feel the warmth of home in your busy journey. The hotel's service team has always adhered to the concept of enthusiastic, professional and considerate service. 24-hour front desk service can answer your questions and help you at any time; room service responds quickly to ensure that your needs are met in a timely manner. In addition, the hotel also provides a free gym, luggage storage, laundry service, business centre, etc., and is committed to creating a perfect check-in experience for every guest. Choose a hotel and meet an unforgettable journey. Let you always look forward to the next city. Welcome to check in.
GGuest User2024.10.04
Facilities: Very good
Hygiene: Very clean
Service: The lady at the front desk was very friendly and polite. She also gave me souvenirs and toiletries bags, which was very nice
Location: Wenjing Road subway station exit, very convenient, the night market snacks are very rich and taste good
Xi'An North Railway Station/Xi'An Municipal Government | 4.91km from Chang'an University Automobile and Engineering Machinery Experiment Base
The BOYA HOTEL is an ideal spot for travelers wanting to discover the city. The BOYA HOTEL offers a pleasant stay in Xi'an for those traveling for business or leisure. The hotel is only 3km from Xi'an North Railway Station and 26km from Xi'an Xianyang International Airport, giving guests a number of convenient transportation options. Being just minutes away from Beiyuan Metro Station allows guests to explore the city with ease. With multiple attractions nearby including Panda Entertainment Family Water Park, Red Memorial Hall and Xi'an Wenjingshan Park, guests will find plenty to keep themselves occupied. After a long day of sightseeing, guests can retire to the comfort of the hotel. This Xi'an hotel offers parking on site. Our guests consider this hotel to have excellent service. Perfect for those working on the move, this hotel caters to a large number of business guests.
GGuest User2024.12.12
This time I stayed at the Xi'an Boya Select Hotel Xi'an North Station Branch, and the experience was great! The room was clean and elegant. The service staff was warm and thoughtful, and they responded to every request. The transportation was convenient and it was close to the North Station. The breakfast was rich and delicious, and the environment was quiet and comfortable. It was really great to be able to enjoy such a high-quality resting place during the journey. I highly recommend it!
Xi'An North Railway Station/Xi'An Municipal Government | 6.27km from Chang'an University Automobile and Engineering Machinery Experiment Base
The Rose Garden Hotel provides a great place for travelers to relax after a busy day. The Rose Garden Hotel is an ideal choice for travelers who want to take in the sights and sounds of Xi'an. With Xi'an North Railway Station just 6km away and Xi'an Xianyang International Airport only 29km away, transportation is very convenient. Being just minutes away from Fengcheng 5-Lu Metro Station allows guests to explore the city with ease. The nearby area boasts an abundance of attractions including Kaiyuan Park, Stream Bank and Xi'an City Sports Park. This hotel makes a great place to kick back and relax after a long day of sightseeing. Guests of this Xi'an hotel can make use of the parking facilities. If you demand a high level of service, our guests have indicated that this hotel has excellent standards. For guests traveling on business, this hotel is consistently one of the most popular choices.
KKong Wee2024.04.11
I wanted to take a moment to express my sincere gratitude for the exceptional service and hospitality I experienced during my recent stay at Rose Garden Hotel. From the moment I arrived, I was impressed by the professionalism, warmth, and attention to detail displayed by your staff.
Overall, my experience surpassed my expectations, and I would not hesitate to recommend your establishment to friends, family, and colleagues. Thank you for creating such a memorable and delightful experience. I look forward to returning in the future.
Xi'An Public Library/Fengcheng 2Nd Road | 6.33km from Chang'an University Automobile and Engineering Machinery Experiment Base
The Future Life·Yuelai Hotel (Xi’an Economic Development Zone Fengcheng 5th Road Metro Station Branch) is an ideal spot for travelers wanting to discover the city. The Future Life·Yuelai Hotel (Xi’an Economic Development Zone Fengcheng 5th Road Metro Station Branch) offers a pleasant stay in Xi'an for those traveling for business or leisure. With Xi'an North Railway Station just 6km away and Xi'an Xianyang International Airport only 28km away, transportation is very convenient. Being just minutes away from Fengcheng 5-Lu Metro Station allows guests to explore the city with ease. With multiple attractions nearby including Wangyu E-Sports (Xi'an Fengcheng 5Th Road Store), Xi'an Library and Blue Sea Breeze Alley, guests will find plenty to keep themselves occupied. After a long day of sightseeing, guests can retire to the comfort of the hotel. Guests of this Xi'an hotel can make use of the parking facilities. Our guests consider this hotel to have excellent service. Perfect for those working on the move, this hotel caters to a large number of business guests.
GGuest User2024.12.06
This stay experience was great! The little brother at the front desk was very good and upgraded the room for free, which made people start a full day. And there is also a caring laundry service, which solves the worries of travel. The room was clean and tidy and the service was very thoughtful. Highly recommend this hotel, will choose here next time.
Xi'An Public Library/Fengcheng 2Nd Road | 6.93km from Chang'an University Automobile and Engineering Machinery Experiment Base
The Meihao Lizhi Hotel (Xi'an North Railway Station City Library Metro Station Branch) is an ideal spot for travelers wanting to discover the city. The Meihao Lizhi Hotel (Xi'an North Railway Station City Library Metro Station Branch) offers a pleasant stay in Xi'an for those traveling for business or leisure. Boasting a convenient location, the hotel is just 7km from Xi'an North Railway Station and 29km from Xi'an Xianyang International Airport. In addition, Shitushuguan Metro Station is just a short walk away. This hotel is located near many of Xi'an's attractions including ChangQing KeJiGuan, Xi'an Library and Wenjing Park (East Gate). After a long day of sightseeing, guests can retire to the comfort of the hotel. Guests of this Xi'an hotel can make use of the parking facilities. Germaphobes can rest easy - the level of cleanliness is highly rated at this hotel. This hotel is particularly popular with those traveling on business.
GGuest User2024.11.24
There are always some beautiful things in travel that can heal you, it may be delicious food, beautiful scenery, certain people, or it may be a wonderful hotel experience! Staying at the Grand Mercure Hotel gave me an all-round excellent experience, which gave me a comprehensive understanding of the excellent standards of hotel services.
The hotel's exterior design is unique, grand yet refined, and its modern architectural lines complement the surrounding natural landscape, as if telling every passerby about its unique charm and extraordinary temperament. As I stepped into the hotel lobby, I was instantly surrounded by its luxurious yet elegant atmosphere. A lady in the lobby carefully helped me with my luggage and followed me all the way, taking great care of me. The lounge area in the lobby is warm and comfortable, with soft sofas and coffee tables arranged in an orderly manner, providing guests with an ideal place to rest. When checking in, the front desk staff, Miss Jiayi, had an enthusiastic smile that was as warm as the sun in winter. She was skilled and efficient, and completed the check-in procedures for me quickly and orderly. Not only that, she also introduced the hotel's facilities and services to me in detail with an extremely meticulous attitude. From the restaurant's rich menu and special business hours, to carefully reminding me of the check-out time and that if I have any questions I can directly call the front desk and she will solve them for me as soon as possible, to the in-depth recommendations of the surrounding tourist attractions that cannot be missed, every detail is introduced accurately and comprehensively. This thoughtful and considerate service makes me full of eager anticipation and longing for my upcoming stay in the hotel.
The room is very clean and tidy, and every detail reflects the hotel's ultimate pursuit of quality and careful care for guests. The room is spacious and open, the layout design is reasonable and exquisite, and the space is used just right, which not only ensures the independent integrity of each functional area, but also creates a smooth and natural overall feeling. The luxurious big bed is undoubtedly the focus of the room. The bedding is made of Yaland linen, which is soft and delicate to the touch and very skin-friendly to sleep on. The hardness of the mattress has been carefully adjusted to fit the human body curve perfectly, as if it was tailor-made for me, allowing me to quickly relax and fall into a sweet dream during a tiring journey. The room is fully equipped with facilities, fast wireless network speed, strong and stable signal, high-definition TV screen size is just right, the picture quality is clear and realistic, the colors are bright and gorgeous, and the channels are rich and varied, which is very suitable for people like me who love to chase dramas. Shortly after checking in, it was Miss Jiayi who took the initiative to call to visit and ask about the stay experience, and took the initiative to inform the hotel of other value-added services provided by the hotel: the location of the hair dryer and sewing kit, the time and location of afternoon tea and midnight snack. It can be seen that the introduction is really very comprehensive, which is to provide guests with the best quality service, for fear that I will not be able to experience these hotel services hahahaha! I really want to give a thumbs up, it’s often these small details that can impress me. The hotel's breakfast is also very carefully prepared, with a rich variety of dishes, steaming hot buns with tempting aroma, from all kinds of nutritionally balanced and rich hot dishes to refreshing, delicious and colorful cold dishes; from fresh, juicy, sweet and delicious seasonal fruits to rich and mellow yogurt with a silky taste, and freshly ground coffee, all seem to be carefully and cleverly matched. The restaurant's service staff always have a friendly and kind smile on their faces. They keep their eyes and ears open and can always perceive the guests' needs at the first time, add drinks for me and clean the table in time to ensure that I will not be disturbed during the meal, and I can always feel the meticulous care and thoughtful and considerate service. The hotel also thoughtfully equipped a car washing service and a free washing machine room. The aunt on the floor took the initiative to wipe the suitcase and helped me wash my socks! In summary, the price-performance ratio is very high! The service attitude is very good and the service efficiency is very high! 5-star stay experience!
Xi'An North Railway Station/Xi'An Municipal Government | 7.13km from Chang'an University Automobile and Engineering Machinery Experiment Base
Opened in 2023, the Xizhiyue Hotel (Xi'an North High-speed Railway Station Municipal Government Branch) is a great accommodation choice in Xi'an. With Xi'an North Railway Station just 7km away and Xi'an Xianyang International Airport only 29km away, transportation is very convenient. The closest major public transportation, HONGQICHANG Metro Station, is only 900m away. Seeing Xi'an's sights from this hotel is easy with Fantasy Aquarium, Xi An Huaxia Cultural Travel Ocean Park and Xi'an Huaxia Cultural Tourism Grand Theater all close by. When guests have some time on their hands they can make use of the onsite facilities. Guests of this Xi'an hotel can make use of the parking facilities. When it comes to Xi'an hotels, the Xizhiyue Hotel (Xi'an North High-speed Railway Station Municipal Government Branch) is highly regarded for its excellent facilities. This hotel is the usual choice for a large number of business travelers.
GGuest User2025.01.22
This is the best hotel I have chosen and the price is superb. There is also a service. That is simply too considerate. Airport shuttle and North Station pick-up. They are super good service team. Breakfast is also delicious. The porridge and buns taste authentic. The hotel decoration is exquisite and stylish. Clean. The room is large and spacious; every staff working in the hotel is super warm and thoughtful. The driver is also cheerful and lively. He chatted all the way. They are very happy to travel. Give five-star praise. I will continue to choose next time. I really like 💕. Thank you to everyone in the team. Let me have a pleasant and smooth New Year holiday experience 😍
Xi'An Public Library/Fengcheng 2Nd Road | 7.78km from Chang'an University Automobile and Engineering Machinery Experiment Base
The PuYuan Laoyangfang Huayuan GuestHouse (Xi'an Library Metro Station) provides a great place for travelers to relax after a busy day. Visitors to Xi'an will find that the PuYuan Laoyangfang Huayuan GuestHouse (Xi'an Library Metro Station) is a fantastic accommodation choice. With Xi'an Railway Station just 7km away and Xi'an Xianyang International Airport only 31km away, transportation is very convenient. Seeing Xi'an's sights from this hotel is easy with Xi'an Library, Blue Sea Breeze Alley and ChangQing KeJiGuan all close by. After a long day of sightseeing, guests can retire to the comfort of the hotel. This Xi'an hotel features parking on site. If you demand a high level of service, our guests have indicated that this hotel has excellent standards. This hotel is a popular accommodation for guests traveling with families.
GGuest User2024.12.09
It was the first time for me to stay in a B&B in a city for 8 consecutive nights. I didn't expect it. This time, my husband and I came to Xi'an for a trip and had the chance to stay in Xi'an Puyuan Old House Garden B&B. The B&B is a renovated single-family villa in the community. It has a superior geographical location and is close to Xi'an Tourist Metro Line 2. The B&B is decorated in a simple and unique style. The dog Shiwu is particularly well-behaved and lovable. There are many restaurants around the B&B, which conveniently solves the dining problem. The food is also delicious. The owner of the B&B is a girl. She is considerate and enthusiastic. Living in the B&B makes people feel at home. I will choose her home next time I come to Xi'an.
Outstanding
468 reviews
4.8/5
Price from
£30
per night
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Top 20 Premium Hotels in Xi'an
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Discover our curated selection of premium hotels in Xi'an for your next stay
No.
1
4.7/5
9055 review
The Westin Xi'an
Hotel near Qujiang Exhibition Area, Xi'an
"Great location""Delicious breakfast"
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No.
2
4.8/5
4169 review
Canopy by Hilton Xi'an Qujiang
Hotel near Qujiang Exhibition Area, Xi'an
"Great location""Friendly front desk staff"
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No.
3
4.8/5
6973 review
Wyndham Grand Xi’an South
Hotel near Qujiang Exhibition Area, Xi'an
"Large rooms""Delicious breakfast"
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No.
4
4.8/5
6172 review
HUALUXE Xi'an Tanghua
Hotel near Qujiang Exhibition Area, Xi'an
"Classy environment""Garden view"
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No.
5
4.8/5
6526 review
Fu Rong Ge Hotel
Hotel near Qujiang Exhibition Area, Xi'an
"Easy to get around""Delicious breakfast"
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No.
6
4.7/5
4932 review
Renaissance Xi'an Hotel
Hotel near Qujiang Exhibition Area, Xi'an
"Friendly front desk staff""Large rooms"
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No.
7
4.8/5
3189 review
Gran Melia Xi'an
Hotel near Qujiang Exhibition Area, Xi'an
"Delicious breakfast""Friendly front desk staff"
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No.
8
4.7/5
2769 review
Hyatt Regency Xi'an
Hotel near Qujiang Exhibition Area, Xi'an
"Classy environment""Friendly front desk staff"
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No.
9
4.9/5
308 review
Younch Hotel (Xi'an City Wall)
Hotel near Zhonggulou Square (Downtown), Xi'an
"Quiet & comfortable""Great design"
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No.
10
4.7/5
5700 review
Angsana Xi'an Lintong
Hotel near Lintong Terra-Cotta Warriors Tourist Zone, Xi'an
"Relaxing hot springs""Great for kids"
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No.
11
4.7/5
335 review
Wyndham Grand Xi'An Residence
Hotel near Qujiang Exhibition Area, Xi'an
"Great location""Friendly front desk staff"
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No.
12
4.8/5
7474 review
InterContinental Xi'an North
Hotel near Xi'An North Railway Station/Xi'An Municipal Government, Xi'an
"Easy to get around""Delicious breakfast"
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No.
13
4.9/5
5667 review
InterContinental Xi'an Hi-Tech Zone
Hotel near High-tech Development Zone, Xi'an
"Delicious breakfast""Friendly front desk staff"
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No.
14
4.8/5
5065 review
JW Marriott Hotel Xi'an
Hotel near Xi'An North Railway Station/Xi'An Municipal Government, Xi'an
"Classy environment""Easy to get around"
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No.
15
4.7/5
3430 review
Grand Hyatt Xi'an
Hotel near High-tech Development Zone, Xi'an
"Friendly front desk staff""Delicious breakfast"
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No.
16
4.8/5
872 review
Tang Paradise Hotel
Hotel near Qujiang Exhibition Area, Xi'an
"Classy environment""Garden view"
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No.
17
4.8/5
2927 review
JW Marriott Xi'an Southwest
Hotel near High-tech Development Zone, Xi'an
"Friendly front desk staff""Delicious breakfast"
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No.
18
4.8/5
4400 review
Hilton Xi'an
Hotel near Zhonggulou Square (Downtown), Xi'an
"Friendly front desk staff""Delicious breakfast"
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No.
19
4.8/5
202 review
XIAN JU VILLA
Hotel near Lintong Terra-Cotta Warriors Tourist Zone, Xi'an
"Friendly owner""Classy environment"
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No.
20
4.8/5
5738 review
Shangri-La Xi'an
Hotel near High-tech Development Zone, Xi'an
"Friendly front desk staff""Delicious breakfast"
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Top Pick Hotels near Chang'an University Automobile and Engineering Machinery Experiment Base
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Check out our most booked hotels near Chang'an University Automobile and Engineering Machinery Experiment Base from the past 30 days!
No.1
4.3/5
72 review
吉祥賓館(西安北站長樂西苑店)
Weiyang District, Xi'an | 1.33KM from Chang'an University Automobile and Engineering Machinery Experiment Base
"Clean and tidy""Friendly owner"
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No.2
4.7/5
762 review
ELONG ETANG Hotel (Xi'an XRL North station)
Xi'An North Railway Station/Xi'An Municipal Government, Xi'an | 2.88KM from Chang'an University Automobile and Engineering Machinery Experiment Base
"Easy to get around""Friendly front desk staff"
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No.3
4.9/5
473 review
PARK PLAZA
Xi'An North Railway Station/Xi'An Municipal Government, Xi'an | 2.81KM from Chang'an University Automobile and Engineering Machinery Experiment Base
"Easy to get around""Delicious breakfast"
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No.4
4.5/5
33 review
凱漫民宿(高鐵北站店)
Xi'An North Railway Station/Xi'An Municipal Government, Xi'an | 2.81KM from Chang'an University Automobile and Engineering Machinery Experiment Base
"Great stay!""Clean and tidy"
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No.5
4.8/5
921 review
Hanting Hotel (Xi'an north station store) (original Fengcheng 12th Road store of North Station)
Xi'An North Railway Station/Xi'An Municipal Government, Xi'an | 2.88KM from Chang'an University Automobile and Engineering Machinery Experiment Base
"Easy to get around""Friendly front desk staff"
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No.6
4.1/5
42 review
135 Fengcheng 9th Road, Weiyang District, Xi'an City
Xi'An North Railway Station/Xi'An Municipal Government, Xi'an | 3.29KM from Chang'an University Automobile and Engineering Machinery Experiment Base
"Good Location"
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No.7
4.3/5
301 review
Junhao International Hotel (Xi'an Administration Centre North Railway Station)
Xi'An North Railway Station/Xi'An Municipal Government, Xi'an | 3.24KM from Chang'an University Automobile and Engineering Machinery Experiment Base
"Friendly front desk staff""Classy environment"
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No.8
4.3/5
159 review
Nalange Hotel (North Passenger Station Branch)
Xi'An North Railway Station/Xi'An Municipal Government, Xi'an | 3.07KM from Chang'an University Automobile and Engineering Machinery Experiment Base
"Clean and tidy""Convenient location"
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No.9
4.6/5
311 review
Miyue Hotel (North High-speed Railway Station Caizhi Plaza)
Xi'An North Railway Station/Xi'An Municipal Government, Xi'an | 2.78KM from Chang'an University Automobile and Engineering Machinery Experiment Base
"Easy to get around""Great amenities"
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No.10
4.6/5
183 review
Shangkeyou Hotel (Xi'an Fengcheng 12th Road Subway Station)
Xi'An North Railway Station/Xi'An Municipal Government, Xi'an | 2.9KM from Chang'an University Automobile and Engineering Machinery Experiment Base
"Easy to get around""Convenient location"
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Latest Reviews for Xi'an hotels
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Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
4.9/5
Perfect
特特伦斯The hotel's convenient location makes it an excellent option for travelers. The complimentary shuttle service to and from the airport is incredibly helpful, and the free laundry service is a thoughtful amenity for guests. These conveniences will surely enhance any stay, making it a fantastic place to consider!
While the breakfast provided a diverse range of options, and I appreciate the thoughtful decorations for my anniversary trip and the complimentary room upgrade, the only aspect that fell short of expectations was the absence of an automatic toilet bowl.
I would like to express my sincere gratitude to Queen (舒洁),小宋(志洋),子方for their gracious hospitality and exceptional service.
GGuest UserWhat an amazing stay!!! The room was very amazing, breakfast was also very good. The front desk personnel is very nice and helpful. They have upgraded our room for free and offered us some fruits in the room. Our room had air conditioning and the mattress was quite comfortable. At check-out we were gifted a goodbye souvenir which was a very sweet gesture!
Altogether we really enjoyed our stay here. The neighbourhood is also very nice and modern with many restaurants around. The only minor downside is that the metro is slightly far by foot, especially if you walk 15-20km per day. For this we highly highly recommend DiDi (taxi app). It’s very affordable (only 16 rmb = 2 euros to the South Gate).
GgraceThe two stars on service, one for concierge one for the hotel bar’s waitress (Rose 游娜,a trainee but who offered us excellent service , made up for other issue we felt being unfairly treated).
The itself, being a historical building and all, looks magnificent. Even though the decor may seem dated, but inside our room was comfortable, and cosy, we got nothing to complain.
Concierge would accept our deliveries and helped with luggage and all, again, nothing to complain.
BUT, on the second day, the hotel housekeeping mistakenly took a huge bagful of our travel stuff ( including snacks, mini packed laundry detergents, biscuits, fruits, alcohol wipes , packed tissues etc), they simply throw away as garbage. We deliberately left it in a corner so it WONT be mistaken as rubbish. We did NOT leave it next to the bin, and we HAVE already taken out our takeaway boxes.
Because we did not at all expect this to happen at a five star hotel , we did not realise it was missing until the next morning when we were getting ready to leave for train station. At this point, when we called, the hotel told us, housekeeping merely thrown out two EMPTY takeaway boxes, that was NOT true! They could confirm it from surveillance camera that it’s s about heavy yellow bag been taken out instead of two empty takeaway boxes.
Yes, perhaps it’s not valuable, it’s not a gold chain or a camera, but it’s something very handy to our long journey , and their initial response was not acceptable. We are also not sure what other small things we have left inside the bag ( Because we didn’t think someone will throw it out!!!!).
It was obvious it’s not a bag of garbage, if they were not sure why not keep it until we are back and ask? In all the years staying in any international five star hotel chains, we’ve never had to deal with such situation …
And one more thing, made us uncomfortable, was before we depart we decided to have a drink in the hotel bar. I asked the bar staff for two Proseccos, she replied if it’s the bubbly free drink being offer upon check in. I spent about 60rmb for two sips, and only to find out it was offer for free which we never been offered upon our arrival ( was nobody else just us two on the arrival night).
However. After hearing my complain, the bar staff Rose was very thoughtful gave me a second pour, I still paid, but at least feeling not as mistreated. Perhaps this just the final straw on the pile.
On check out, the front desk staffs were busy, no one asked how was our stay , so I did not tell them our experience as above, I had only this one chanel to let out.
Legend, not so legend.
传奇酒店让我期待已久,毕竟全球六家,而且在西安的历史建筑内,所以完全没有考虑其他酒店,哪怕我本身几乎不住索菲特,也没有用过accor的loyalty program。
酒店所在建筑的确很棒,我很喜欢,里面的设施也都达到需求。礼宾部前台都很有礼貌,让人觉得很帮助。但是我遇到了两件事,让我觉得以后恐怕不会回来。
1,我们有一个旅途中用的袋子(黄色美团超市袋,里面是一个大的绿色纸袋,因为美团袋子不怕脏放在火车站火车上地上都不担心弄脏,到家了直接拿下来丢掉即可)。里面放了各种小零食,全部可以肉眼看到没有拆开,还有路上用的小包纸巾,ole买的小包酒精湿纸巾,还有小号垃圾袋,以及旅行装洗洁精等。我们把它放在书桌边上的一个墙角,特地放得离垃圾桶区域远一些(房间也没有很多空间放东西我们也不能当路中间)。在我们用完了外卖以及快递后,按照酒店茶几上放的小牌子的要求,打电话请客房部也来收走了。我们理解古建筑立面万一染上污渍会比较难清理。
结果我们离开了一个白天,回来也没特意检查,毕竟这是我们住的地方,我也不想一天到晚防贼一样,也没有对自己的物品拍照。到了第二天我们准备收拾东西离开酒店了,发现这个袋子不见了,这是一个至少有8-10斤左右的袋子,不会轻易错过,于是我们致电酒店管家,在插叙后,告知的确丢掉,但就是一包里面两个空外卖盒… 这是让我最生气和不愿意接受的部分,不小心处理了,不能理解也得理解,但是总不能说瞎话,cctv调出来,我来看看这位清理人员拎出来的是什么东西??? 随便看一眼就看到里面的东西都是没有吃过没有用过,就算不确定我也能理解,为什么不放半天等客人回来了确认一下?这里面没有任何异味和汁水,存放一下并不会妨碍你们的酒店。或许对酒店来说,都是些不值钱的东西,没了就没了,有什么好抱怨的,但是将心比心,东西的价值很多时候不在意实际价钱的高低。我们在外面旅行,这些东西是我们的需求,不是钱能买的。
第二个点,我们在离店前,去酒店的酒吧喝一杯,我问吧台服务员点起泡酒(之前我在房间点过,意大利起泡酒),她问我是不是入住时候免费送的起泡酒,我当时就愣了,入住的时候,没有任何人offer我们任何到店饮品。而且到店时就我们俩没有别的客人(所以不是因为太忙)。我拿着一小杯我要付钱别人免费的起泡酒加上被丢了东西,心里不是滋味,不患寡而患不均。是,说我小气,60多一杯的酒在这儿逼逼… 我朋友点了个咖啡,我看到旁边来了另外两个客人,其中一位和一个服务员说,我上次来你们也送的哦,别忘了哦,服务员轻声说知道知道。之间随她的咖啡一起来的,是一份曲奇饼干… 看这个我们桌上孤零零的饮品,心里又是一根稻草压上去。
可能吧台一位员工看到了这个问题,她还是个实习生,也知道了我关于免费不免费起泡酒的不满,于是主动给我续了一杯酒,还拿了饼干(虽然我们也没有吃)、但是心里好受了很多。人真是奇怪的动物(我自己),确实这些都是小东西小细节不值钱可能,但是感觉不公平那就像损失了一个亿,同样是客人为什么没有标准化的服务流程,需要客人去“哭奶喝”,… 逼着大家小气。我不知道这个酒店开了多少时间,但是与传奇这个品牌相比,远远还做的不够。希望传奇品牌有的不紧是历史人物们踏足过的辉煌, 更能够创造属于自己新的传奇。
GGuest UserI saw good reviews on Ctrip, so I booked a standard room. I arrived early and wanted to stay in a king-size bed, so I negotiated with the front desk lady to stay in a king-size bed. The front desk service was very good and the check-in was fast. Every service staff member received us seriously. It was also very convenient to travel. Metro Lines 3-6 are nearby. The room is spacious and bright, and the bathroom is fully equipped with dry and wet separation. The room is equipped with central air-conditioning. There is also a free self-service laundry on the third floor. There is free unlimited mineral water on each floor. Any needs or problems during the stay can be solved at any time. The breakfast is also very rich, a combination of Chinese and Western buffets, and the taste is very good. There are also some free travel guides in the lobby on the first floor. There is a free parking lot at the door of the hotel. There are also many attractions around. It is highly recommended for guests who come to Xi'an for sightseeing or business trips to stay in this hotel!
TTuxannie WuanThe location is good and nearby to a lot of attraction, walkable, the service is also good where suitable for stay if you come to Xian.
Near to a lot of eatery place and even arrived after mid night there are still stalls around to have quick bites.
HHo ShuhuiFirst trip to Xi An and I am so glad that I booked Sheraton as for my stay here!
The room is fully equipped with all the things that we need. Location wise, it is very convenient with an underground train station just next to it. Scenic spots are also just down the road! Will definitely recommend Sheraton to others.
LLuteliteTiny Spots Youth Hostel is a small and comfortable place conveniently located conveniently located in the city center, a few steps away from the Sports Center subway station along the Red line. Just 500meters away is the Small Pagoda. From the 21st floor, where the backpackers place is at, one can have views of the Drum Tower 钟楼 , the small pagoda, the Shaanxi Historical Museum and other views of the Tao Gu area.
As soon as I got inside the backpackers place, I felt comfortable with the spaciousness and tidiness. A decently large living room sits various furnitures, ensuring space for backpackers who want to watch the television, play video games, or just lounge around on the sofa. There are also working spaces for those who wish to find a place to use the laptop or read. Soft music can be heard filling the place. Water is free for all; snacks, tea and coffee are also available for all. There is adequate space in the large fridge for those who wish to store their food. Although the kitchen is not available to be used, they do offer a microwave to heat up food.
The rooms are clean and sparsely furnished. On my first night, i got a bunk in a room that had no windows, but the front desk staff initiated a bunk at another room that has a large window with better ventilation. I was pleased with his promptness. I stayed for two nights at this place.
Cleanliness is top notched. A.cleaner woman is usually there in the day for routine and prompt cleaning. Toilet tissue is always in ready supply. Bathrooms and toilet cubicles are shared among the genders. I thought it was gonna be a problem, but my concerns were unfounded. Guests were all respectful, cordial and help keep the place clean.
The hostel is owned and designed by a warm and friendly local, Mr Ba, who is there most times to welcome the guests and to supervise. He was a gracious host who made me feel welcome and gave me some local knowledge about this beautiful amcient city. Overall, I can't say enough how thankful I am with my stay here. Convenient location, clean, safe, relaxing, welcoming... I highly recommend this place.
FFernanda Romero G. PereiraOur stay at Hesu Designer Hotel was absolutely lovely! The hotel is beautiful, with a great location near the center, making it convenient to explore the city. The rooms are spacious and comfortable.
What truly stood out was the exceptional hospitality. Everyone at the hotel was incredibly nice and friendly, going out of their way to help us despite the language barrier, as we don’t speak Mandarin. A special shoutout to the front desk team and to Xiao Wang, who assisted us throughout our stay.
The team made us feel so welcome, always offering us coffee and making sure we were comfortable. At the end of our stay, they even surprised us with a lovely gift (picture).
The hotel also provided fantastic recommendations for attractions and restaurants, which made our trip so much easier and enjoyable.
Highly recommend this hotel for anyone visiting Xi’an!
LLadyyangyangThis hotel has advantages and disadvantages. The overall feeling is average and the price-performance ratio is okay. For me, the disadvantages outweigh the advantages. Each has its own advantages and disadvantages.
advantage
1. The hotel is in an excellent location, very close to the subway station. There is a shopping mall next to the hotel, so it is very convenient for traveling, eating and shopping.
2. The room is quite spacious, and the 2-meter large bed is very comfortable to sleep on.
3. The heating in the room is very good, and the igloo is very warm in winter.
shortcoming
1. The house is not very clean. There are dust particles on the floor. It feels like it has not been wiped. There are hairs left by the previous guest on the bathroom basin, conditioner bottle and floor drain. Moreover, I stayed for 6 days. The hair on the conditioner bottle and the floor drain have never been cleaned. On the first day of check-in, one of the towels had two dirt marks. Later, new towels were changed every day and no dirt was found. In short, the cleaning was very good. Bluff.
2. This hotel is in a commercial-residential apartment building. Each floor is shared by several hotels and other residents. You can't sleep in during the day, as decoration starts at about nine o'clock.
3. There is something wrong with the hotel's circuit facilities. If you use a hair dryer to blow hot air for a long time, the circuit will trip. In the winter, you can't use hot air to blow your hair, so you can only use natural cold air.
GGuest UserThe environment is good, hygienic and clean, and the service is very enthusiastic. It is very close to Xijing Hospital. The rent is not expensive and the price is high. It is very suitable for travelers with low requirements.
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