Yokohama Hotels with Wi-Fi

The room was spacious. I feel that it is a very significant thing to say considering that the standard room size in Japanese cities are a lot smaller (or even half the size of the room at this hotel). The location is extremely convenient coming off a shinkanzen but I wish that the hotel description can be more specific about how to find it. Google Maps are not clear enough (It said - take exit 10 to the hotel. There is no exit 10.) For other travelers, the hotel is accessed by elevator inside the Shin-yokohama station entrance. Take that elevator to the 10th floor.

There was some uncleaned sticky spots on the floor near the bed after we have checked into the deluxe room. Called the Customer Service and the senior CS Mr Ryoda Ito came to inspect the issue and relocated us to a different room - upgraded to an executive room at level 13, from level 4. Very prompt response which we appreciated. Clean & well maintained room with a large sink, stove an cooking utensils, and kitchenware. Good view of Yokohama harbour from the window. Manyl cafes pubs, restaurants, convenient stores, chemists within 10 min walk. Breakfast buffet is standard for 4 star Japanese hotels as expected. Level 7 has a guest lounge, fitness room, laundry room . Yokohama Port Post Office is next door which has ATM machine for cash withdrawal (220 JPY service charge using Visa debit card)

My son and I book this hotel because we went for a nearby concert at the K ARENA, it's only a good 10 mins walk from where we were, there are alot of 7 Eleven around , starbucks and the Queens 1 & 2 is a 30 mins walk to find more restaurants and Mark Is Mall. The hotel is lovely , we had a great place to rest before we could check in strictly at 3pm . Friendly service and we enjoyed the morning breakfast . The rooms are spacious and I love the toiletries. I would highly recommend this place with breakfast .

The hotel is quite new, just opened in 2024. It is quite close to the train station of yokohama, covered all the way from the train station to shopping arcades to the hotel. You don't even need to have your umbrella if it rains. The hotel is easy to locate. It is quite tidy with all the basic stuffs in the room. You can watch youtube in the TV. The staff are friendly and helpful. One thing I think can improve, this hotel brand (which I have lived in a number of different hotels from this brand) requires room cleaning (even if you decline so) every 3 days (if you live more than 3 days). I don't think it is necessary if the hotel guests do not require so in order to save manpower and be more environmental friendly (which I think the hotel is on one hand promoting). . Overall, I think the hotel is good.

Good hotel, staff greeted us when we checked in very late in midnight. Main entrance was locked to ensure guest safety. Left my laptop at the hotel and hotel did everything to assist me in retrieving it.

The location of the hotel is excellent especially there is bus services to Narita airport right in front of the hotel. The location is also near to Hammerhead pier where shopping ad food are available. The view from the window is wonderfully impressive and beautiful. The staff are all friendly and helpful The room is spacious and clean. The Ocean cafeteria located on the ground level serves excellent buffet where we enjoyed good food and Sushi. We enjoyed our stay here and would certainly recommend our friends and relatives when they visit Yokohama.

We booked a connection room and originally planed to stay 6 nights but plan changed and informed trip.com couple of weeks before the trip. When we checked in, we were informed that trip.com had not inform the 3rd party for the amendment, we waited for nearly 30mins for nothing, I would not blame the hotel because Japanese people do things quite strictly, luckily there was a lady who I think supervisor/manager resolved my issue and let us checked in without any issue. A bit disappointed on trip.com for that, even though I succeed to have a live chat with trip.com agent but he/she could not resolved their mistake at all. Room size is Japanese standard which I wouldn’t complain at all, that’s the reason we booked a connection room, you could fit all your baggage under the bed frame which could save you lots of spaces! Hotel location is SUPER! Everything you need just nearby, only thing I would say would be a bit noisy during the day as the hotel is either facing railway or main road, it wouldn’t bother me because I slept pretty well even with noise. Locating the hotel is extremely painful the first day we arrived, even though it’s located just right next to EAST exit, but Yokohama is a really nigh station, so many signals could confuse you, remember look at “北改扎” if you get off from either JR or Keikyu line, otherwise it would take you ages to find the hotel.

Hotel staff is as always very friendly and staff recognized us once we check in. As this is a memorial trip for my mom who visited this hotel in Nov. We stayed in the same room. The caring arrangement from hotel is always the reason we come again and again.

We stayed for the firework on NYE and this hotel delivered!! (Although I did go to the pier to enjoy it with the crowd). This hotel is located above Cross Gate which is a 3-4 level mall mainly of restaurants. I missed the info that they have a car park right under the building so I parked for an hour outside but that's fine. I wish it was multiple entries though. Car park is definitely challenging for bigger cars but manageable. Back to the hotel, it's typical Japanese size or even smaller if it's a two bed room. Breakfast was proper buffet style and I mean the room can fit maybe 30-40 tables if not more so you can imagine their offering is superb in both western and Japanese style. My only regret is I was too tired to walk and try each plate they offer!! Room is tiny but it can be excused by the view. Although I saw some constructions starting so the view might be blocked next time I come :( The only concern I had is that some lifts can connect to the mall bypassing the reception. So literally anyone could arrive to your door, which caught me by surprise a little.

Very convenient place for any access in transportation. Plus the amenities they have gym and coffee/ tea bar area you can get as long as you want. And most specially when you go down to the hotel, it's right there the Seven Eleven convenience store 🤗