Hotels With Wi-Fi in Hainan, China

The room facilities were decent, I quite liked them. It's very close to the airport and the outlets, which is convenient. However, there's not much to browse at the outlets. The service was terrible!!! I stayed here for the convenience of catching a flight. I was supposed to be able to check-in and check my luggage directly at the hotel. I even specifically asked about this when I checked in, but the staff couldn't give me clear information. They didn't tell me that you have to check in from the hotel three hours in advance!!!!! As a result, I couldn't check in at the hotel and still had to go to the airport. And the staff had absolutely no attitude about it, it was truly frustrating.

The room was clean and tidy, very close to the airport, and offered a free shuttle to Meilan Airport. Even though I arrived in the middle of the night, the hotel still provided excellent service. There are also snacks and convenience stores nearby. It's a wise choice for a layover or transit.

My stay was initially quite pleasant. The front-line staff were consistently warm, attentive, and thoughtful throughout. When a small issue arose with our travel photos, the hotel promptly communicated and resolved it, which I appreciated. I thought I was going to have a wonderful experience, but it was completely ruined by one utterly unprofessional staff member, plummeting my satisfaction! While riding the shuttle bus, we politely asked the shuttle driver about the hotel's attractions and photo spots. The driver was halfway through explaining when another person nearby suddenly interjected and answered for him! Her attitude was extremely rude, cold, and dismissive. She was sarcastic the entire time, even accusing us of not speaking clearly. We were just asking basic, straightforward questions about attractions, and I truly don't understand how we could have possibly expressed ourselves more 'clearly'. When we politely asked about photo spots, she flat-out said there weren't any, and was incredibly impatient. Yet, later we saw clear signs for photo spots all over the hotel. We got zero useful information, only a belly full of frustration and anger! Afterward, the hotel told us this person was a 'secondary employee' and wasn't on duty, which is why she wasn't wearing an ID badge. I completely reject this flimsy explanation! Why was she wearing a uniform, riding a guest shuttle, and casually interjecting to address guests if she wasn't on duty? It's one thing to be unfamiliar with hotel operations and lack service awareness, but she didn't even have basic human decency. She seemed to be working with a chip on her shoulder, acting condescendingly, as if we, the guests, were accommodating her bad mood! In stark contrast, all the other shuttle drivers were kind, friendly, patient, and enthusiastic, creating an incredibly jarring difference! The hotel's reputation, carefully built by its front-line staff, was completely destroyed by this 'secondary employee' who showed no rules, no professionalism, and no respect. The hotel merely offered a casual explanation of her identity without any indication of intending to improve. Such tolerance for employee misconduct is truly disheartening. I will never recommend this hotel, nor will I ever stay here again!

Our Sanya trip was absolutely perfect! I have to give a special shout-out to Manager Van at the front desk for his exceptional service. Not only did we pick the right hotel for our family trip to Sanya, but we also received incredibly heartwarming service, which I simply must rave about! We arrived in Sanya on an early flight, prepared to wait until the afternoon for check-in. We had already contacted the hotel beforehand, explaining that we were traveling with seniors and children and hoping for an earlier check-in if possible. Manager Van kept an eye out for clean, vacated rooms for us the day before, and we were checked in within just 10 minutes of arriving – so thoughtful! During our stay, Manager Van quickly and effectively handled all our needs, big and small. We wanted to try local seafood but were worried about tourist traps, so Manager Van recommended a local eatery frequented by residents. The food was delicious, and the prices were very reasonable – much better value than the popular influencer-recommended spots. My child forgot their sand toys, and Manager Van promptly brought over a brand new set of shovels and buckets, which kept my little one happy all afternoon. The level of service was just right – not overly enthusiastic to the point of being awkward, yet always responsive the moment we needed something. Professional and warm, it's truly rare to find such meticulously attentive service. We will definitely stay here again on our next visit to Sanya, and I wholeheartedly recommend this hotel and Manager Van's amazing service to anyone planning a trip to Sanya. Choosing this place ensures you won't be disappointed!

Cleanliness: The room was spotless, the sheets were clean with no strange odors or dust, making for a very comfortable sleep. Facilities: There's a washing machine, and the bathroom has a convenient wet/dry separation with plenty of space. Ambiance: It's very quiet upstairs, with an elegant, antique-inspired decor. Service: They proactively helped with luggage and resolved any issues. Excellent value for money. I've stayed at a few guesthouses in the Qilou area, and this one is my favorite.

Overall, it was okay, and the breakfast was very good. The room was spacious and comfortable. However, the room cleaning was a significant issue: * The first time we entered the room, we found toilet paper in the toilet that hadn't been flushed. * The shampoo bottle was empty even though it hadn't been used yet. After reporting it, they sent a small replacement. But after the room was cleaned the next day, the bottle was still empty and hadn't been refilled. * After the second day's cleaning, only one hand towel was left (for two guests). Additionally, the hotel's parking garage was in very poor condition, which is a bit of an embarrassment for Hilton.

This is a really comfortable hotel. Every time I visit Haikou, I make sure to stay here for a night. The main reason is their amazing 830-meter deep hot spring directly in the rooms – a soak there just melts away all the fatigue. The rooms are spacious and bright. Plus, the hotel is very close to the Qilou Old Street, just a short taxi ride (minimum fare). There's even an airport shuttle nearby. It's truly great.

Super satisfied with this family trip, the room is comfortable, clean, the butler service is particularly thoughtful, the privacy is particularly good, we have a super fun, there are also takeaways that can be delivered to the door, #health, good, #service, good, #Location traffic, good, #Room facilities, good

Jason at the hotel welcomed us warmly, the service was excellent, the room was spacious and bright, and having a washing machine was really convenient. The location was great too - there's a snack street right around the corner. The only downside ist the construction next to the hotel, which can get quite loud. i would recommend booking a room with Pool View, to avoid the noise. Highly recommend the breakfast as well, it is located in the Bellview Hotel and the variety is amazing. Lots of dishes and fresh fruit.

Unbeatable Location: A 3–5 minute walk to Dadonghai Beach, with plenty of restaurants and supermarkets nearby. Just a 5-minute taxi ride to the city center. Excellent Service: The front desk staff are welcoming, rooms are cleaned meticulously, and they offer 24/7 responsiveness. You can borrow cribs, sand toys, and umbrellas, making it very family-friendly. Fantastic Breakfast: Over 60 items available with extended hours (6:30 AM–10:30 AM), including Hainanese noodles, freshly made noodles, and a full selection of Chinese and Western dishes. Ample Amenities: Features a thousand-square-meter swimming pool, a kids' water park, a gym, free parking, and a shuttle service to the duty-free shop. Great Value for Money: This established five-star hotel is 30%–50% cheaper than newer hotels, making it perfect for budget travelers and families. In a nutshell: An established five-star hotel in Dadonghai, with its location and breakfast being the main draws. While the facilities are a bit older, they are well-maintained, offering incredible value. It's the top choice for families with kids and budget-conscious travelers.