Hotels With Wi-Fi in Hainan, China

The midnight airport pickup service was absolutely terrible! They didn't tell us what kind of car to expect at the front desk, nor did they mention it would be a bus! To top it off, the bus had no hotel logo, and the signs were unclear – basically no service at all! Plus, it was more expensive than similar hotels, and we ended up waiting an extra 40 minutes in the middle of the night! Extremely dissatisfied!

Not bad at all! There's a night market with lots of food stalls right at the end of the road from the entrance. The room offers great value for money, and it comes with a XiaoDu smart assistant throughout. Plus, they offer free airport pickup and drop-off, which is amazing for the price!

My stay was initially quite pleasant. The front-line staff were consistently warm, attentive, and thoughtful throughout. When a small issue arose with our travel photos, the hotel promptly communicated and resolved it, which I appreciated. I thought I was going to have a wonderful experience, but it was completely ruined by one utterly unprofessional staff member, plummeting my satisfaction! While riding the shuttle bus, we politely asked the shuttle driver about the hotel's attractions and photo spots. The driver was halfway through explaining when another person nearby suddenly interjected and answered for him! Her attitude was extremely rude, cold, and dismissive. She was sarcastic the entire time, even accusing us of not speaking clearly. We were just asking basic, straightforward questions about attractions, and I truly don't understand how we could have possibly expressed ourselves more 'clearly'. When we politely asked about photo spots, she flat-out said there weren't any, and was incredibly impatient. Yet, later we saw clear signs for photo spots all over the hotel. We got zero useful information, only a belly full of frustration and anger! Afterward, the hotel told us this person was a 'secondary employee' and wasn't on duty, which is why she wasn't wearing an ID badge. I completely reject this flimsy explanation! Why was she wearing a uniform, riding a guest shuttle, and casually interjecting to address guests if she wasn't on duty? It's one thing to be unfamiliar with hotel operations and lack service awareness, but she didn't even have basic human decency. She seemed to be working with a chip on her shoulder, acting condescendingly, as if we, the guests, were accommodating her bad mood! In stark contrast, all the other shuttle drivers were kind, friendly, patient, and enthusiastic, creating an incredibly jarring difference! The hotel's reputation, carefully built by its front-line staff, was completely destroyed by this 'secondary employee' who showed no rules, no professionalism, and no respect. The hotel merely offered a casual explanation of her identity without any indication of intending to improve. Such tolerance for employee misconduct is truly disheartening. I will never recommend this hotel, nor will I ever stay here again!

This stay truly exceeded my expectations! As soon as I walked in, I was amazed by the elegant, antique-style lobby. The Chinese-inspired decor was sophisticated and grand, exuding exquisite charm and a wonderful ambiance everywhere you looked. The hotel also features a clean and tidy swimming pool with crystal-clear water and a comfortable environment – perfect for relaxing. I especially want to commend KK at the front desk; her service was outstanding. She was patient and professional during check-in, answered all my questions, and was gentle and thorough throughout, which made me feel incredibly welcome. The room was clean, tidy, and well-equipped, and the soundproofing was good, making for a quiet and comfortable overall experience. The location is convenient and makes getting around easy, offering great value for money. The service, environment, and amenities all show great care and attention to detail, making for a very pleasant stay. I highly recommend it to everyone; I'll definitely choose this hotel first for my next trip. It deserves a five-star rating!

I was in Haikou for a short layover, and I can absolutley recommend this place to stay to see beautiful Haikou. The location is right on the old Qilou street, which is perfect for exploring and enjoying on foot. The room was very impressive for the price, with huge windows letting in lots of natural light. The building itself is quite old which gives the room character, but some parts of the room could do with a small renovation or repair. However for the price, this place was superb and I can totally recommend it for short to medium stays to experience Haikou.

Overall, it was okay, and the breakfast was very good. The room was spacious and comfortable. However, the room cleaning was a significant issue: * The first time we entered the room, we found toilet paper in the toilet that hadn't been flushed. * The shampoo bottle was empty even though it hadn't been used yet. After reporting it, they sent a small replacement. But after the room was cleaned the next day, the bottle was still empty and hadn't been refilled. * After the second day's cleaning, only one hand towel was left (for two guests). Additionally, the hotel's parking garage was in very poor condition, which is a bit of an embarrassment for Hilton.

This is a really comfortable hotel. Every time I visit Haikou, I make sure to stay here for a night. The main reason is their amazing 830-meter deep hot spring directly in the rooms – a soak there just melts away all the fatigue. The rooms are spacious and bright. Plus, the hotel is very close to the Qilou Old Street, just a short taxi ride (minimum fare). There's even an airport shuttle nearby. It's truly great.

It’s amazing. This price is so comfortable and clean. The big swimming pool service is really amazing. It has been praised. It is especially suitable for self-driving tours. It is much more comfortable than many homestays next to it. I have been regretting that I didn’t come to live here on the first day. It is very suitable for self-driving tours. Multi-person travel, Family travel. The front desk will call in advance to ask for the license plate number, what time will come, the store manager will come out to pick up, the service has nothing to say, great! ! ! ! Each house has its own swimming pool, the water is super clean and cool! !

This is our second stay at this hotel, and it was just as satisfying as the first, which is why we chose it again for our vacation. The overall living experience at the hotel is very comfortable, the room offers expansive views, and the sea view is particularly beautiful, making for a truly pleasant stay. We heard that an undersea tunnel and a grand theater are currently under construction near the hotel, part of a Sanya municipal project, which is completely understandable. The hotel's breakfast buffet is excellent, with a rich variety of dishes and great flavors – we were very happy with it. As we traveled during the May Day holiday, there were quite a few guests, so a larger crowd was to be expected. The overall service was 10/10 thoughtful and attentive, and the value for money is excellent. We're always happy to choose this place whenever we come to Sanya and will definitely return!

The hotel features European-style architecture, a beautiful lobby, and even massage chairs. On the first floor, you'll find a restaurant, a convenience store, a gym, and more. The breakfast is a delicious buffet offering both Chinese and Western options. I wanted to add another breakfast, and the lovely waitress at the restaurant told me it would be cheaper to purchase it through the hotel's **livestream**, which I did. It was a great deal. I stayed for four nights in a deluxe double room with a bathtub. The room was spacious and quiet, and it was cleaned daily. If needed, the cleaning staff would change the bed linens every day. The only minor drawback was that the bathtub in the room was a bit old. I brought my own bathtub cleaner and gave it a good scrub. A hot bath before bed was very relaxing. Most of the guests staying here were from Russia, and there were staff members who spoke Russian. Nearby, there are Summer Department Store and Big Pineapple Mall, and it's about 700 meters to Lulingkou (bus stop), making transportation convenient. Plus, there are various snack shops nearby, so dinner is easily sorted. My flight was late, so I wanted to extend my check-out by two hours. The kind lady at the front desk was very nice and helped me with the late check-out. Additionally, the hotel beds are quite firm, which is perfect for people with back pain or herniated discs. My mother, who has a herniated disc, found the hotel's firm bed incredibly comfortable, and I did too. The hotel offers great value for money, and I would definitely stay here again.