Hotel location near mall however there’s nothing surrounding the hotel. The mall itself not much to see.
The room is very basic and standard, the TV only have local channels.
The breakfast though many choices and they are tasty.
Was told that non-smoking rooms were unavailable for the day. However, when we mentioned about allergy to smoke, it was available. Kind of strange but won't wanna probe further. Bed and pilows were great. No road noise, gym was good. Connection to the mall was excellent. Likely to stay again if visiting Lampung
Fantastic hotel , lovely modern rooms, great bed , great bathroom and nice hot power shower . Super friendly and efficient staff. All in all a very enjoyable stay , I will return
The only negative was the massage at the spa . That was the worst of my life , terrible masseuse, she went out for a food break , then a toilet break , was constantly on her phone .
Stay here but don’t get a massage !!
Happy with the location as it close to a supermarket, a cafe and not too far from our place of work. Did not like the quality of the water from the taps but was super happy that fresh water was provided at the lift landing for guests. The high tech control panel and the bathroom mirror was a level above other hotels.
I had a truly wonderful stay at novotel lampung. Everything about this hotel exceeded my expectations.the ambience was modern yet cozy,making it a perfect place ro relax either for business or leisure.
OOsazeFirst time visiting Lampung, and our stay here was superb! The staff were incredibly friendly, and we were thoroughly satisfied. The kids were happy too!
GGuest UserHighly recommended for those who want to stay overnight and stop by on a flight. There is free airport transfer accommodation. The restaurant is delicious. I have stayed here several times. When you fly in the morning, ask for breakfast at Fakeaway and prepare it in the morning with a box menu of fried rice, capcay noodles and soy sauce chicken. Very satisfied, this place is next to Indomaret, a little ahead of Alfamaret. In front of the gas station. The service was friendly and satisfying. It's just that that day, please pay attention to the cleanliness of the bathroom floor when it's wet, even though it hasn't been in contact with soapy water, the floor was very slippery and I almost fell in the bathroom. The rest is okay.
GGuest UserStrategic location, free and safe parking, friendly and helpful staff, comfortable rooms, good room facilities, delicious and varied breakfast, easy and fast check-in and check-out process, spacious and comfortable waiting room. Recommended...
AAugustineTWas told that non-smoking rooms were unavailable for the day. However, when we mentioned about allergy to smoke, it was available. Kind of strange but won't wanna probe further. Bed and pilows were great. No road noise, gym was good. Connection to the mall was excellent. Likely to stay again if visiting Lampung
HHoriyantoHotel location near mall however there’s nothing surrounding the hotel. The mall itself not much to see.
The room is very basic and standard, the TV only have local channels.
The breakfast though many choices and they are tasty.
DDavid 77Fantastic hotel , lovely modern rooms, great bed , great bathroom and nice hot power shower . Super friendly and efficient staff. All in all a very enjoyable stay , I will return
The only negative was the massage at the spa . That was the worst of my life , terrible masseuse, she went out for a food break , then a toilet break , was constantly on her phone .
Stay here but don’t get a massage !!
SShun ROverall experience very good stay in this hotel, have various facilities such as plenty car & motorcycle parking lots inside.
Nearby environment is very quite, not noisy unlike stay in near main road hotels.. specially at night I don't hear any noise from outside.
Besides, they sell snacks, drinks, and other stuffs as well in the reception lobby, this is a huge plus point i think..
To book a hotel on Trip.com, simply enter your destination, travel dates, and the number of guests on the page. Then, browse through the available hotels and select the one you want to book. Follow the prompts to enter your payment information and complete the booking.
How do I get hotel deals on Trip.com?
There are several ways to find affordable hotels on Trip.com. You can narrow down your search results by filtering hotels according to your preferred price range, or you can sort the results by price to view the cheapest options first.
Where can I find hotel deals on Trip.com?
Trip.com offers a wide variety of hotel deals and promotions that are available throughout the year. You can easily find these special offers on our deals page. What's more, if you are a member of our loyalty program, you can sign in to your account and discover exclusive discounted rates at hotel list pages.
How can I get lower prices for hotels?
Sometimes booking hotels midweek is cheaper, but it also depends on the season.
How many hotels are listed on Trip.com?
You’ll find over 1,500,000 hotels in 230+ countries and regions on Trip.com. Can’t decide which hotel to book? Browse the site for inspiration!
Can I cancel or change my hotel bookings on Trip.com?
It depends on the hotel policy and date of cancellation. Please check the policy section of the related hotel pages. To cancel or change your bookings, sign in to your Trip.com account, go to "My Bookings", and follow the instructions.
How do I contact Trip.com customer support?
You can contact Trip.com's 24/7 customer support by visiting the Help Center on Trip.com and submitting a request. You can also contact us by phone or service chat, depending on your location.