Hotel location near mall however there’s nothing surrounding the hotel. The mall itself not much to see.
The room is very basic and standard, the TV only have local channels.
The breakfast though many choices and they are tasty.
Very nice big room..nice new hotels with good facilities...But the service and the staffs guest relation skills to be standardize. Not try the breakfast, but indeed the buffet dinner far below the IHG even the National 4 start standards.
Layanan dan fasilitas hotel sangat baik dan keren.
Hanya saja lahan parkir nya saja yang tidak memadai,
Karena kendaraan pribadi pengunjung hotel perlu juga terjamin lokasi parkir nya, tidak kepanasan atau kehujanan.
Fantastic hotel , lovely modern rooms, great bed , great bathroom and nice hot power shower . Super friendly and efficient staff. All in all a very enjoyable stay , I will return
The only negative was the massage at the spa . That was the worst of my life , terrible masseuse, she went out for a food break , then a toilet break , was constantly on her phone .
Stay here but don’t get a massage !!
It was super amazing stay experience,room was very clean,food was great and yummy.the staff are so lovely.will definitely come back again!
Special thanks to waiter who took our family pictures,and reservation staff who assisted us when we are checked in and checked out
I had a truly wonderful stay at novotel lampung. Everything about this hotel exceeded my expectations.the ambience was modern yet cozy,making it a perfect place ro relax either for business or leisure.
Rooms are small but functional. The TV allows access to YouTube which is great given the minimum number of foreign TV channels. Nice views over the city from your room and the 17 th floor roof top restaurant. At breakfast the food is not regularly checked and refilled. The F&B service staff performance in this outlet is overall unsatisfactory. Bills are not issued for drinks on the terrace which doesn’t show well on the integrity of the management staff of this outlet.
Great
132 reviews
9.2/10
Price from
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9.8/10
Outstanding
EEricksoenA bit tough to reach the hotel during rainy season due to mud everywhere on the access province road to the hotel 🤣.. but everything just paid off once you arrived in the hotel location.. perfect short gateaway!
IIwan/IkhwanVery nice big room..nice new hotels with good facilities...But the service and the staffs guest relation skills to be standardize. Not try the breakfast, but indeed the buffet dinner far below the IHG even the National 4 start standards.
MMaulanaIt's good, but the room telephone needs to be fixed so that if we need something, we don't have to go back and forth from the room to the receptionist.
GGuest UserIt was super amazing stay experience,room was very clean,food was great and yummy.the staff are so lovely.will definitely come back again!
Special thanks to waiter who took our family pictures,and reservation staff who assisted us when we are checked in and checked out
GGuest UserStrategic location, free and safe parking, friendly and helpful staff, comfortable rooms, good room facilities, delicious and varied breakfast, easy and fast check-in and check-out process, spacious and comfortable waiting room. Recommended...
SSiiThe location of the hotel is quite strategic. The staff accommodates our requests, and the rooms are quite clean and as described in the hotel description. The only downside is, we have some rooms located near the emergency stairways, and maybe some people were smoking outside, so these rooms often smell like smoking area
GGuest UserRooms are small but functional. The TV allows access to YouTube which is great given the minimum number of foreign TV channels. Nice views over the city from your room and the 17 th floor roof top restaurant. At breakfast the food is not regularly checked and refilled. The F&B service staff performance in this outlet is overall unsatisfactory. Bills are not issued for drinks on the terrace which doesn’t show well on the integrity of the management staff of this outlet.
HHoriyantoHotel location near mall however there’s nothing surrounding the hotel. The mall itself not much to see.
The room is very basic and standard, the TV only have local channels.
The breakfast though many choices and they are tasty.
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