Posted on May 4, 2025
Guest User
The appearance of the hotel was very good. The reception area was very clean and quiet. Each floor had an automatic air freshener which meant that the hotel smelt very good. The hotel room had a lovely big bed which was very comfortable. There was a fridge and kettle in the room.
The hotel was a twenty minute bus ride from the center of Genoa and once we had downloaded the app it was very easy to buy tickets. The number 1 bus is a couple of minutes walk from the hotel and the bus is every 11 minutes.
We discovered a lovely area to eat on the day we left. Leave the hotel and turn right. At the traffic lights turn right . After about three minutes you will find a shopping area with restaurants. We were short of time so went to Tumbler. The staff were very friendly and we had lovely panini.
On the negative side, we were woken at 6am with a male shouting very loudly in his room. Later that day, the man was shouting again. I went outside our room and the man was shouting very loudly at a lady in his room. There was a very clear domestic abuse situation with the man hitting the woman which I tried to stop and also contacted reception. Reception asked the lady if there was any problem and she said no so the receptionist left. I said to the receptionist that the man was being violent towards the woman and she said there was nothing they could do. I asked if they could put security on the floor in case anything further happened and she said no. I felt the receptionist could have done a lot more in this situation. I imagine that these situations do occur from time to time so the hotel should give staff guidance on the steps to take to safeguard clients.
I felt that the staff at the hotel were not very welcoming. I saw at least four receptionist and not one of them smiled or looked happy to be working. Any time I approached them for information they gave the information but without smiling and were very unenthusiastic..
I would stay at the hotel again as it is convenient for the airport and quieter than staying in the centre. It is also very clean and I got a good night's sleep.
Be aware, we booked a taxi from the airport which is 1.1 km away and we're charged 18,50 euros.
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Price per night from:€97
Posted on Sep 10, 2024
CliffoB
Great location in Monterosso, just a 2 minute walk to the beach and promonade where all the restaurant and bars are. We had a great welcome from our hosts who met us outside. My partner is pregnant with twins, so they gave us a car parking space outside our accommodation and helped to carry our suitcases up to the room for us. The room was stunning with a balcony overlooking the sea! A really nice size with all ammendmenties included. Fridge, Beach Towels, Slippers, Tea and Coffee facilities and toiletries in the bathroom. There is also a communal kitchen area outside the room with a coffee maker for extra coffee and teas. This is also where breakfast is served. We took ours to our room to eat on the balcony.
The room has aircon but it was very slow at cooling the room. It is best to keep the shutters and tender down in the heat of summer to try and keep the room as cool as possible during the day. There are also alot of stairs to get up to the fourth floor where the rooms are with no lift. So bare this is mind if you struggle with stairs. For us, it was good for the exercise :)
Overall, we loved this place and location and would definitely stay again! Great pizza restaurant below the appartment and a big car park across the street for parking.
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Price per night from:€213
Posted on Aug 27, 2024
Anonymous User
An excellent guesthouse with fantastic service. Communication with the owner via WeChat was superb; they were always available to answer any questions. When I checked out, I accidentally left some belongings behind and was rushing to catch my train. I thought it was too late to retrieve them, but the owner instantly replied, assuring me I could return, and even remotely unlocked the door for me.
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Price per night from:€72
Posted on May 26, 2026
Anonymous UserIt is close to the train station, and there is a large supermarket nearby. They were very kind in helping with the check-in, and the room condition is better than expected for the price. It is clean, and the facilities are good. I highly recommend it.
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Price per night from:€67
Posted on Apr 22, 2026
Guest UserThe old-fashioned elevator was interesting! The triple room was quite large, but the layout was a bit odd; there was a big walk-in closet that wasn't very useful, so the actual usable space wasn't huge. The free minibar was great, and there was plenty of water! The service was also excellent. It's quite hard to get a taxi in Genoa, but the front desk staff were very patient and friendly, helping to call taxis or give directions for public transport. I would definitely consider staying here again.
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Price per night from:€112
Posted on Apr 21, 2025
Dayday trip
Hotel: Neat
Location: **At 2 minutes walking distance
Parking: The hotel has valet parking for a fee, but pick up 15 minutes early every day
Staff: In addition to the parking receptionist at the door, the mental outlook of other employees needs to be improved, no smile, indifferent work attitude, follow the reception desk to ask him to pick up the car first, the reply received is that he must wait in place, we waited in the cold wind for 15 minutes every day
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Price per night from:€114
Posted on Jun 5, 2026
Sanja L.Less than a five-minute walk from the train station, which is super convenient. It's a bit of a distance from the main tourist areas, but still walkable. For the six-person dorm, the top bunk is quite high, so it's not suitable for those afraid of heights. It seems like the accommodation offers a lot of activities. The hairdryer is conveniently located in the bathroom.
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Price per night from:€30
Posted on Jul 13, 2026
Guest User
We stayed at Hotel San Desiderio for four nights, and everything exceeded our expectations. The hosts were incredibly kind, welcoming, and genuinely caring, making us feel as if we were staying in our own home rather than a hotel. Their warm hospitality made our trip even more special.
The location is excellent, just a short walk from both the beach and the train station, making it very convenient for exploring the area. Our room was spotless and well maintained throughout our stay. We also loved the atmosphere of the hotel, which is beautifully decorated with photographs and paintings that give it a unique and artistic charm.
We truly enjoyed every moment of our stay and would highly recommend Hotel San Desiderio to anyone looking for a comfortable, welcoming, and authentic place to stay. We would be happy to return in the future.
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Price per night from:€147
Posted on Aug 31, 2025
直線拉升
The worst Novotel I've ever stayed in, bar none. The space was acceptable and the service was enthusiastic, but the stains on the towels and sheets seemed to have never been changed. Since I was driving from southern Italy to southern France as a stopover, the location was very convenient for me, close to the highway exit.
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Price per night from:€127
Posted on Nov 19, 2025
Anonymous User
Well, the room and cleanliness is good, just did not receive clear check in instructions in advance and there is a lift but it is not accessible to the floor of the room that we stay in. And also, the breakfast is at the patisserie located at the ground floor with only a cup of hot drink and a croissant, again, not instructed clearly on where to get the coupon.
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Price per night from:€65