Location: About a 10-minute walk from Kyoto Station, the location is great (there's even a direct airport line from Osaka Kansai Airport).
Cleanliness: Very clean, with bidets everywhere – very comforting. I really like Japan's integrated bathrooms.
Facilities: It's quite new. Being able to screen mirror was a pleasant surprise.
Comfort: If there are two people, I recommend booking a twin room. Japanese double beds are too small and cramped. It's tiny but has everything, though overall it felt a bit cramped. The design is quite thoughtful, and there are bedside lamps.
Service: Japanese hotels are usually known for their service, but there was absolutely none here.
1. Check-in and check-out are both self-service (I wonder what the four or five staff members at the front desk actually do – no wonder Japan's job market is good and not competitive).
2. I left something at the hotel this time. It took several hours for them to reply to my online message and email, and no one answered the phone (it reminded me of Mu Xin's poem, 'In the past, the days passed slowly, cars and mail were slow, one only loved one person in a lifetime' – tsk tsk tsk).
Before my trip, I booked a quadruple room at the Suimeikan hotel in Gero, Japan, through Trip.com. The booking confirmation stated '2 floor mattresses,' but the pictures showed two beds. I assumed the room configuration would be two beds and two floor mattresses. However, the front desk assigned me a room with four floor mattresses. I felt this wasn't what I had booked, and after almost an hour of fruitless discussion with the front desk, they insisted this was the room type I reserved. They said if I wanted a room with two beds, it would be considered an upgrade and require an additional payment of 17,600 JPY for two nights, which I obviously couldn't accept. Ultimately, I had to call Trip.com to complain. Trip.com's communication with the hotel also led nowhere, and in the end, Trip.com covered the cost. I really have to praise Trip.com's service here; their response to my complaint was very quick, and their solution after failing to negotiate with the hotel was decisive. I'm very satisfied with that, which is why I typically book all my travel through Trip.com. While their prices might sometimes be slightly higher than other platforms, their after-sales service is absolutely reliable. When issues arise, you realize that this slight premium is definitely worth it.
The hotel room is pretty big by Japan standards, and the feeling of the hotel is really grand! Lots of locals were staying there, but the rooms are a little bit dated. The toilet lights were quite dim and the bathrooms could use an update. However, everything worked perfectly and the stay was still extremely enjoyable!
The hotel is situated right next to a bus stop so that makes things super convenient! There’s also a family mart behind the hotel (shortcut! go out of the main door, turn right, walk down the ramp, immediately turn right and right again into the small path, go up the stairs past the hotel park, then turn left and cross the small roads, and you’ll find the konbini) The hotel also rents out bicycles to hotel guests FOC, so you can take the bike literally anywhere! We rode to the supermarket (~10 mins away) and also down by the river (10/10 recommended!) and just explored lots around!
Gifu is a lovely quiet town and we would definitely recommend it to anyone looking to experience a side of Japan that isn’t just Tokyo or Osaka.
10 minute walk from the train station, close to shops and restaurants. Its also right on the Nakasendo Trail
Guests are required to take their shoes off at reception and to store them in lockers. Slippers are offered.
Room was cosy. Staff were cheerful.
Every year at the end of the year, I visit Takayama, mainly to see the snow scenery in Shirakawa-go, and this hotel has pretty much become my go-to choice. What I love most is the service; the staff are all incredibly warm and attentive, making for a very comfortable stay. Plus, you can book a private onsen, which is wonderfully quiet and relaxing – a real highlight of the trip. Last year, the room I stayed in had a beautiful Japanese tatami area, which really added to the traditional Japanese ambiance. It's a shame I couldn't book that room type this time; it seems they no longer have it, which is a bit disappointing. Nevertheless, the overall experience was still excellent, and I'll likely choose to stay here again next time I'm in Takayama.
One of the most unforgettable stays we’ve ever had. From the moment my family stepped through the door, we were wrapped in a warm, cosy ambience that instantly made us feel at ease. The room was impeccably clean and wonderfully comfortable, offering the perfect space to relax and unwind. Both dinner and breakfast were nothing short of exceptional—each meal thoughtfully prepared and absolutely delightful. The onsen, overlooking a serene river view, was the true highlight, creating a tranquil and almost dreamlike experience. Every moment spent there felt precious and completely worthwhile.
The quality of the hotel is very high. It's conveniently located near the train station and a 15 minute walk to the old town. The spa is really nice, clean, and spacious. The family spa is a nice touch. Rooms are very large, comfortable beds, with a tub. The only drawback is breakfast. The restaurant is too small to accommodate guests. It's odd that it's common in Japan to have large hotels, with many guests, include breakfast, and then build a tiny restaurant. Makes no sense. Options are limited and food is the same every day. I wouldn't recommend it, but there's so few options nearby or in the town in general, that you basically have to eat there. Just go before 8 AM. Otherwise, the hotel is really nice.
The hotel is about 500 meters from Takayama Jr Station and 800 meters from Chaoshi Old Street. It has a superior location and convenient transportation. The hotel staff is warm and thoughtful, the breakfast is rich and delicious, and you can soak in hot springs. It is my first time staying in a Japanese hotel. I feel novel and the experience is very good. I will choose to stay here again when I come to Takayama
This was one of my best stays in Japan. The staff were extremely friendly and welcoming, and the price was very affordable.
The hotel is very conveniently located, only about a 2-minute walk from both the train station and the bus station. The lobby is spacious and beautifully designed, and there is also a comfortable dining area where guests can enjoy complimentary coffee in the afternoon.
The room I received was quite spacious by Japanese standards. It had two super single beds and an L-shaped couch, with plenty of space to open my suitcase easily. The bathroom was also larger than those in my previous hotels, with a full-size bathtub which made it very comfortable.
It’s a shame that I only stayed for one night. I definitely should have stayed longer because the room was so comfortable.
Thank you Chisun Grand Takayama for your wonderful hospitality. I will definitely come back again. Highly recommended for anyone visiting Takayama.
This is by far the most traditional Japanese-style hotel I've ever stayed in, and it set a wonderful tone for our Nagoya trip. My parents absolutely loved it.
**Service:** Standard Japanese service – very attentive. Although English communication was a bit challenging, they diligently used translation software.
**Facilities:** Impeccable! I enjoyed my favorite onsen; the outdoor bath was truly exceptional, and the indoor one was also very spacious. The room decor was classic, just like something out of a Japanese drama, and someone even came to prepare our beds in the evening. At first, I worried it might be cold, but the electric blanket underneath was incredibly warm. So unique!
For dinner, even though the variety was limited, the chicken wings were exceptionally delicious, and the fishball hotpot was also very good. My dad even complimented the rice!
**Cleanliness:** Very good. Despite the older facilities, everything was spotless.
**Environment:** The outdoor foot onsen looked so interesting, but I didn't get to try it this time. You could easily spend half a day just exploring the hotel itself. If you're not rushed, staying two days to fully soak it all in would be wonderful.
The hotel is located at the highest point in Gero. Walking slowly downhill from there, time seemed to slow down, and everything felt peaceful and serene.
I will always remember this place. ☺️
Amazing
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Amazing
DDavid BuffyMeatyAwesome hotel located just 5-10mins walk behind FamilyMart ie opposite the TAKAYAMA NOHI Bus Stn & JR. The check in was easy & front desk staff was very professional ensuring the process was easy & swift! The hotel has a great & large Hot Spring and outdoor Rotenburo Onsen they’re segregated Men-Women. The onsen lobby has large lounge space to relax, free ice cream and a large full length glass window overlooking you may sit on chairs & coin operated massage chairs enjoying the beautiful town and fabulous snow capped mountains at the edge of the town in the day & sunrise!!
The morning Japanese breakfast options are plentiful, staffs are helpful and friendly too! To walk to the Old Houses District perhaps only take 15mins leisure walk but gets really quiet & dark by 6PM in March!
AAnonymous UserThe room was very comfortable. The staff were excellent, especially Mr. Wen. The hotel is right next to a famous Yakiniku restaurant. It gets really crowded, so you have to queue early to get a number, otherwise you won't get a table.
GGuest UserWe absolutely loved our stay at Takayama Ouan. Everything about this place made our experience so memorable.
The location is excellent, very convenient and just a short walk from the train and bus stations, as well as close to the town area, making it easy to explore.
The complimentary supper noodles before bedtime were such a thoughtful and comforting touch. We also really enjoyed the onsen, and it was a wonderful experience for the kids as well. The breakfast spread was fantastic, with a great variety to start the day.
There are so many things we love about this place, and it truly exceeded our expectations. We would definitely love to come back again.
ZzizibehappyArriving in Takayama by highway bus, I chose to stay at the same Residence Hotel as my previous visit. It's incredibly convenient, located just a left turn from the Nohi Bus Terminal exit, making it zero distance from both the bus and JR stations. The luxury suite is huge, featuring a balcony, four beds, and a fully equipped kitchen with pots, pans, a microwave, and a large refrigerator. The washing machine with a dryer was an absolute lifesaver. Even better, all the drinks in the fridge were complimentary, including two 2L bottles of mineral water, beer, sake, green tea, and cola. Basic condiments like salt, soy sauce, pepper, and cooking oil were also provided. There's a supermarket right next door, perfect for buying Hida beef and cooking up a feast.
EelowThe hotel room is pretty big by Japan standards, and the feeling of the hotel is really grand! Lots of locals were staying there, but the rooms are a little bit dated. The toilet lights were quite dim and the bathrooms could use an update. However, everything worked perfectly and the stay was still extremely enjoyable!
The hotel is situated right next to a bus stop so that makes things super convenient! There’s also a family mart behind the hotel (shortcut! go out of the main door, turn right, walk down the ramp, immediately turn right and right again into the small path, go up the stairs past the hotel park, then turn left and cross the small roads, and you’ll find the konbini) The hotel also rents out bicycles to hotel guests FOC, so you can take the bike literally anywhere! We rode to the supermarket (~10 mins away) and also down by the river (10/10 recommended!) and just explored lots around!
Gifu is a lovely quiet town and we would definitely recommend it to anyone looking to experience a side of Japan that isn’t just Tokyo or Osaka.
南南方澳配速員The hotel is in an excellent location with great amenities nearby. It's just a bridge away from Miyagawa Morning Market and very close to the old town of Takayama. During my two-day stay, all the other guests I encountered were European, and I was the only Asian person in the entire backpacker room, which was a very unique experience.
CCaoyechengqiThis hotel is super convenient, just about 200 meters from Takayama Station. The location is excellent! There's a drugstore right outside and a FamilyMart, and a 7-Eleven just a short walk away. The room was really comfortable, the bed was quite big, and the view from the window was nice. Plus, it even had a washing machine and microwave! The foot bath on the top floor was perfect for a relaxing soak before heading out in the morning. And on the second floor, there's a hot spring bath and a breakfast/dinner buffet. Overall, I was very satisfied.
LLee JohnnieOne of the most unforgettable stays we’ve ever had. From the moment my family stepped through the door, we were wrapped in a warm, cosy ambience that instantly made us feel at ease. The room was impeccably clean and wonderfully comfortable, offering the perfect space to relax and unwind. Both dinner and breakfast were nothing short of exceptional—each meal thoughtfully prepared and absolutely delightful. The onsen, overlooking a serene river view, was the true highlight, creating a tranquil and almost dreamlike experience. Every moment spent there felt precious and completely worthwhile.
MM60550****Environment and Service: The hotel is quite large and relatively new, with a big courtyard perfect for a stroll. There's also a shuttle service to and from the station. The only minor drawback is that rooms on one side face the train tracks, which can be a bit noisy, and the soundproofing isn't great.
雲雲尼王A small hot spring hotel. I really feel the hotel's care. Compared to more prosperous areas, I prefer this kind of remote small hotel. I feel that the hotel wants to do every place carefully. Although the price is cheap, there are many details. Everything is well done. For example, there is a self-service snack and drink area in the lobby, which is available 24 hours a day. Yukata for children is also provided. The hotel rooms are very clean. I wonder if they have been renovated, so the rooms are very new and clean.
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