A classic grand resort.
The service was professional, and both the dining and accommodation facilities were excellent.
Here are two tips for fellow Chinese travelers:
1. The hotel provides a regular shuttle bus service to Takayama Station (which also houses the Nohi Bus Terminal for long-distance routes). A schedule is available (often displayed or provided by the hotel), and the ride takes about 8 minutes one-way. The pick-up/drop-off point at the station is on the north side (easily accessible from the central overhead walkway – just walk to the north end, take the escalator down, and it's right outside). Utilizing this schedule makes getting around Takayama incredibly convenient. Most major attractions are located about 500 meters south of the station, on both sides of the river.
2. You absolutely must experience the large hot spring baths on the hotel's 7th and 5th floors. They're free, available daily, exceptionally high-quality, and impeccably clean. Each floor boasts four distinct outdoor baths. Access is via the 6th-floor bath entrance, then guests are directed to either the 7th or 5th floor according to the daily rotation. (The baths on the 7th and 5th floors are gender-separated and alternate daily, but the facilities themselves are identical). If you visit early right after dinner, you'll often find it almost empty, essentially giving you a private onsen experience.
Facilities: Excellent. The hotel comprises three buildings, each featuring its own onsen bath.
Cleanliness: Excellent.
Ambiance: Very good.
Service: Very good. The front desk staff were incredibly patient and thoughtful, taking the time to explain the hotel's layout and facilities to us.
The hotel boasts a prime location in Gero, a renowned onsen town, just a few minutes' walk (a few hundred meters) from the station. There are three onsen baths in total: one on the 9th floor, one on the 3rd, and one on the 1st. The 9th-floor onsen is open 24 hours, while the other two are accessible from 5 AM to midnight. The water quality of the onsen is superb, truly living up to the reputation of such a famous hot spring destination. A soak there makes you want to linger!
The hotel breakfast was generous and diverse, a Japanese-style buffet offering a wide selection of drinks that were always promptly replenished.
Overall, the experience was fantastic, and I would absolutely consider staying here again if I visit Gero in the future.
Hotel location was perfect, just a few steps away from the Train & Bus Stations, and sheltered. Easy access to go anywhere by train or bus. Hotel has an onsen which is well maintained, clean and very comfortable to use. Would rate it 4* for its cleanliness. The water was not the best compared to the ones at Gero & Shirakawa-go but still very nice to be able to go to an Onsen in the comfort of the hotel itself. The buffet breakfast spread was very good and delicious and so was the dinner we booked for one night.
The overall stay was ver pleasant.
Loved our room, so big! Great staff, friendly and helpful. Amazing breakfast and the spa! Very clean place with amenities provided for holiday makers. Amazing, clean town. Must do the walking (hotel has a map), markets and folk village open air museum and the private houses. Mostly, all in walking distance. We came here from Shirakawa-go! VA from NZ
I never imagined I'd experience something like this during a hotel stay in Japan. We stayed for three days, heading out early and returning late each day as we were doing day trips to Kamikochi and Shirakawa-go. When we returned on the evening of the second day, a white piece of clothing I had left on the bed that morning was missing. My wife and I searched through all our suitcases, but it was the only item missing; everything else was accounted for. After thinking it over, my personal guess is that because it was a pure white garment, the same color as the bath towels, the housekeeping staff might have mistaken it for a used towel and removed it.
I immediately contacted the hotel's front desk. However, due to the late hour, the front desk informed me that all the housekeepers had already finished their shifts. They simply took down the details and promised to investigate and follow up the next day. However, the next day, they never proactively followed up. When I went to the front desk to inquire again, I happened to speak with the same staff member. He merely apologized, but his demeanor made it clear they hadn't found it and had no solution. There was no mention of contacting me if it reappeared or offering any compensation. It was, in short, just a verbal apology without any concrete resolution.
While it wasn't a valuable item, for a hotel to lose a guest's possession and then handle the situation in such a manner is extremely unprofessional. Ultimately, to avoid letting it spoil the rest of our trip, we just had to chalk it up to bad luck.
I didn't feel this hotel offered good value for money. A twin room for two nights without breakfast cost over 1400, and with breakfast for two days, it came to around 1700. The room was tiny; there wasn't even enough space to fully open a suitcase. It was quite impressive, though, that they managed to squeeze a small table and two small armchairs into such a cramped space. The location is decent, about a 7-minute walk from Takayama Station. Their main draw was supposed to be a hot spring (onsen), but there was only one pool, and it reeked of chlorine. It felt more like a common public bathhouse than a true onsen. Breakfast was okay; the Hida beef patties on the first day were quite tasty. The hotel was packed with Westerners; at breakfast, it seemed almost everyone was foreign.
My stay at the Gero Onsen Yamagataya was a truly memorable experience. This charming hotel offers a delightful combination of stunning views, convenient shopping, and, of course, the relaxing bliss of a traditional onsen.
The views from the hotel were simply breathtaking. Whether it was from my room or the common areas, I was constantly treated to picturesque landscapes of the surrounding area. It added a special touch to my stay, creating a sense of tranquility and connection with nature.
One of the unexpected highlights was the hotel's in-house souvenir shop. It was surprisingly well-stocked with high-quality local crafts and treats, making it incredibly convenient to find unique gifts for friends and family (and maybe a little something for myself!). The selection was impressive, and the prices were reasonable.
Of course, no onsen hotel review would be complete without mentioning the onsen itself. The onsen at Yamagataya was fantastic. The various pools offered a range of temperatures and experiences, perfect for unwinding after a day of exploring. The serene atmosphere added to the overall sense of relaxation and rejuvenation.
Overall, my stay at the Gero Onsen Yamagataya was exceptional. The combination of the stunning views, the convenient shopping, and the wonderful onsen experience made for a truly relaxing and enjoyable getaway. I highly recommend this hotel to anyone seeking a traditional Japanese onsen experience with a touch of modern comfort.
The location is incredibly convenient, just a 300-meter walk from both JR Takayama Station and the Nohi Bus Terminal. What's amazing is that despite being so close, it's not noisy at all. It's an easy stroll even with luggage, which is a huge plus for travelers transferring.
The hotel is quite new, and the lobby boasts an artistic design, making it a great spot for photos. The rooms are equipped with a table and chairs, and feel much more spacious compared to hotels in Japan's larger cities.
It's also convenient to walk to the old town and popular sights for dining. If you head in the opposite direction, there's a large supermarket easily accessible via an underpass.
The front desk staff were exceptionally friendly and attentive. They even helped me resolve some minor issues I encountered during my trip, which was incredibly thoughtful.
Check-in is from 3 PM, and you can store your luggage on the ground floor beforehand.
Although there's a shuttle bus, it's quite infrequent. Thankfully, Takayama is small, so a taxi ride only costs around 600 yen. Breakfast offered a good variety of choices. However, the onsen was quite disappointing; it felt like the water was diluted. Overall, the service was excellent! It was rather inconvenient to have to bring our own towels down to the onsen. Plus, the outdoor onsen on the ground floor is open to the public, which felt a bit odd.
This was my second stay at the hotel. While the property is a bit older, it's impeccably maintained. The rooms are more spacious than typical Japanese hotels. Our window faced the convention center, not the Nagara River side. This time, I also took a dip in the indoor pool. The sauna is uniquely housed in outdoor yurts, with dedicated ones for women. What's more, the changing rooms also feature hot spring baths (onsen)! Simply perfect!
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221 reviews
9.2/10
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9.4/10
Amazing
GGuest UserThe hotel's location is incredibly convenient, just a five-minute walk to the right after exiting the JR and Nohi Bus stations. Right next door is Ajikura Tengoku, a popular Hida beef restaurant. My tip would be to head there early to grab a queue number, then you can comfortably wait back at the hotel. The hotel is very clean, the rooms are a decent size, and there's even a hot spring bath on the top floor! The staff were also very friendly and helpful. Definitely recommend this place!
旅旅行小小白I recently enjoyed a fantastic staycation at a hotel featuring a beautiful onsen, and it was exactly what I needed! From the moment I arrived, I was greeted with warm hospitality and a serene atmosphere. The onsen was a highlight of my stay—immersing myself in the soothing hot springs while surrounded by nature was incredibly rejuvenating.
The hotel’s environment is simply stunning, offering a perfect escape from the hustle and bustle of daily life. I took long walks in the nearby gardens, which were beautifully maintained and provided a peaceful backdrop for relaxation.
One thing to note is the parking fee of 1100 yen per night ( from 2pm) , which I found reasonable considering the convenience. Overall, this staycation was a delightful experience, and I highly recommend it to anyone looking to unwind and enjoy some tranquility. I can’t wait to return for another relaxing getaway!
Llindacxs888Extremely satisfied! When traveling, value for money is paramount, and this hotel truly delivers. It's not only conveniently located but also warm and comfortable, especially with the cooking facilities. Though we didn't use the washing machine, its presence was a comforting touch.
1. The bus stop is right downstairs, making for a smooth, unhurried 5-minute walk to catch your bus.
2. Despite being next to the train tracks, the soundproofing is excellent.
3. The drying rack on the balcony was incredibly useful; our clothes dried faster here than at any other hotel during our trip.
4. The kitchen is fully equipped, which is absolutely perfect for travelers.
5. Both Jinya and the market are just a pleasant 10-minute walk away.
6. I recommend requesting a room on the 3rd floor or higher for unobstructed views from the double rooms.
7. Just a 5-minute downhill walk to the left of the hotel brings you to a Boss Supermarket, stocked with all sorts of groceries. The Hida beef, sushi, and sashimi, in particular, were incredibly affordable!
8. The Miyagawa Morning Market, however, was a major disappointment – as is often the case with overly touristy spots, it lacked genuine appeal!
Jjialin820110The room was unusually spacious for Japan, complete with a genkan, and had a distinctly Japanese aesthetic. From the moment you enter, it's a shoes-off environment throughout the hotel. There were also two private onsen baths with outdoor views, which immediately set a tranquil mood – it would be even better in winter! Complimentary food and drinks were a fantastic bonus: probiotic drinks during the day, ice pops and small desserts in the evening, plus late-night ramen. The hotel seems to understand its slightly remote location, so they are incredibly generous with these perks! It's a bit of a distance from Shirakawa-go, but there's a shuttle service to the bus station, which is a short walk away. Remember to snap a photo of the shuttle schedule. This place is definitely ideal for those traveling by car. The complimentary yukata rental was perfect for taking beautiful photos around the hotel!
AAnonymous UserThe room is bigger than expected🤣 it allows me to relax and enjoyed the quiet ambiance. The onsens are really nice too and overall experience is excellent
雲雲尼王A small hot spring hotel. I really feel the hotel's care. Compared to more prosperous areas, I prefer this kind of remote small hotel. I feel that the hotel wants to do every place carefully. Although the price is cheap, there are many details. Everything is well done. For example, there is a self-service snack and drink area in the lobby, which is available 24 hours a day. Yukata for children is also provided. The hotel rooms are very clean. I wonder if they have been renovated, so the rooms are very new and clean.
AArt of MomentsMy stay at the Gero Onsen Yamagataya was a truly memorable experience. This charming hotel offers a delightful combination of stunning views, convenient shopping, and, of course, the relaxing bliss of a traditional onsen.
The views from the hotel were simply breathtaking. Whether it was from my room or the common areas, I was constantly treated to picturesque landscapes of the surrounding area. It added a special touch to my stay, creating a sense of tranquility and connection with nature.
One of the unexpected highlights was the hotel's in-house souvenir shop. It was surprisingly well-stocked with high-quality local crafts and treats, making it incredibly convenient to find unique gifts for friends and family (and maybe a little something for myself!). The selection was impressive, and the prices were reasonable.
Of course, no onsen hotel review would be complete without mentioning the onsen itself. The onsen at Yamagataya was fantastic. The various pools offered a range of temperatures and experiences, perfect for unwinding after a day of exploring. The serene atmosphere added to the overall sense of relaxation and rejuvenation.
Overall, my stay at the Gero Onsen Yamagataya was exceptional. The combination of the stunning views, the convenient shopping, and the wonderful onsen experience made for a truly relaxing and enjoyable getaway. I highly recommend this hotel to anyone seeking a traditional Japanese onsen experience with a touch of modern comfort.
2298836****I never imagined I'd experience something like this during a hotel stay in Japan. We stayed for three days, heading out early and returning late each day as we were doing day trips to Kamikochi and Shirakawa-go. When we returned on the evening of the second day, a white piece of clothing I had left on the bed that morning was missing. My wife and I searched through all our suitcases, but it was the only item missing; everything else was accounted for. After thinking it over, my personal guess is that because it was a pure white garment, the same color as the bath towels, the housekeeping staff might have mistaken it for a used towel and removed it.
I immediately contacted the hotel's front desk. However, due to the late hour, the front desk informed me that all the housekeepers had already finished their shifts. They simply took down the details and promised to investigate and follow up the next day. However, the next day, they never proactively followed up. When I went to the front desk to inquire again, I happened to speak with the same staff member. He merely apologized, but his demeanor made it clear they hadn't found it and had no solution. There was no mention of contacting me if it reappeared or offering any compensation. It was, in short, just a verbal apology without any concrete resolution.
While it wasn't a valuable item, for a hotel to lose a guest's possession and then handle the situation in such a manner is extremely unprofessional. Ultimately, to avoid letting it spoil the rest of our trip, we just had to chalk it up to bad luck.
김김쁘띠It's about 20 minutes from Gero Onsen. Of course, I went there by car. I visited by rental car.
I chose it because it was a little different from Gero Onsen.
It's a hot spring hotel with an atmosphere that almost all Japanese people use.
The rooms are spacious and clean.
It has an old atmosphere, but it's really nice.
There's no elevator, but it's not difficult.
The air is good, and both breakfast and dinner are delicious.
But the hot spring is the real deal.
I had a happy time and left. ^^
LLhamo Dolma HollandBeautiful hotel, very stylish. Your bed is made-up during your dinner-time.
Nice common area! And you you can use the public bath or make reservations for a private bath,
You can dress up in local dresss which they’ll provide you.
Tea was given & 2 sweets!
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