Arrived quite late, but I recall they have a 24-hour front desk. It's super convenient to take the Enoden train to Kamakura, and you can also catch the JR Tokaido Line to Yokohama or Hakone. The room was clean and spacious, and the breakfast tasted good too. I'd definitely consider staying here again in the future.
This guesthouse was incredibly cozy and felt just like home. At check-in, they carefully explained everything I needed to know. I stayed in the women's-only dormitory room, which I believe was a 6-person room with three bunk beds. I had the bottom bunk. There were no locks, but there were sturdy curtains for privacy. Even though it was a cold day, the room was warm, and having a light above the bed made for a comfortable stay. Everyone seemed to be considerate and kept quiet. Eating and drinking weren't allowed on the bed, but it wasn't an issue as the ground floor had a cozy cafe (pictured) where you could relax freely. I read a bit in bed and then slept soundly. When I mentioned at check-out that I was visiting Enoshima, they told me about taking a boat, which made my trip much more enjoyable than planned. Luggage storage after check-out was also cheaper than using a locker, and I enjoyed the interaction. I'd love to stay here again if I get the chance. Shared rooms are very affordable and highly recommended for solo travelers.
Central location right beside bus interchange and odawara station for JR ride back to Osaka, shopping centre and food are all nearby in the vicinity. Room is clean, public bath is available and good breakfast spread buffet style. 1800 yen 3pm to 11am next day parking at minaka basement. Can drive to Hakone or southern peninsula shizuoka for sightseeing. View of odawara castle from roof top restaurant.
Although the room was compact, it was clean, had a great view, and was comfortable. The building was new and the air conditioning was powerful. They had tried out a number of innovative ideas, such as using a copy machine at check-in, and I was able to experience a modern business hotel. The breakfast buffet also had different items each day, so I never got bored.
Hotel near Shin-yokohama,Yokohama27.8% of visitors choose this area
Ssgargiulo2026.02.15
The hotel is short walking distance from shin-yokohama station. Check in was easy and smooth. Out room was a bit small and tired , typical business japanese style but the furniture looked worn. The bathroom was also japanese style : no window + small bathtub with shower and minimal (well equipped) space overall. If you are lucky enough to get an upper floor room , the view from the big window is nice. On the basement there is a 7Eleven and just out of the hotel it is plenty of shops/restaurants
Hotel near Yokohama City Centre,Yokohama2.8% of visitors choose this area
AAnonymous User2026.04.12
Facilities: Well-equipped, with the front desk located on a higher floor.
Cleanliness: Good, with timely daily cleaning.
Ambiance: As a newly opened hotel, the environment is excellent. You can see the park below the mountain and the Hikawa Maru ship right across from the hotel.
Service: Excellent, they are responsive to all requests.
Highlights: The Haneda Airport shuttle bus stop is right across the street, and the subway station is about a 5-minute walk away.
Amenities: There's a 24-hour supermarket within a 5-minute walk and a large Don Quijote store within a 10-minute walk.
Drawbacks: If you plan to stay in Yokohama but travel to Tokyo, reconsider, as it takes 6 stops on the Minatomirai Line to reach Yokohama Station and about an hour to get to central Tokyo.
Hotel near Shin-yokohama,Yokohama27.8% of visitors choose this area
莎莎莉Sally2025.09.15
The hotel is clean and very large
Very close to the railway station
You can walk to the Ramen Museum
The equipment is very complete
You can get extra expensive shampoo conditioner and shower gel
Overall, it was a great value for money
Hotel near Yokohama City Centre,Yokohama2.8% of visitors choose this area
PPANDAXI2026.02.19
The hotel boasts an excellent location. It's a mere 5-minute walk from the MM line subway station, and after crossing just two streets, you're in Chinatown. The waterfront is also only a 5-minute stroll away. The room, though under 30 square meters, is considered spacious for Japan, and the bathroom features a convenient wet/dry separation. My room service calls were answered within minutes each time. The front desk staff were incredibly nice and cheerfully assisted with my luggage storage for two days. I highly recommend this hotel to fellow travelers.
By chance, a large room was available, so I was able to relax very comfortably.
When I asked for breakfast, bread, rice balls, miso soup, etc. were provided, which was very satisfying.
I would like to stay here again.
Very Good
123 reviews
8.6/10
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8.9/10
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GGuest UserI spent a wonderful night here during New Year's Eve. The waiter barely understands people and foreign languages, but he is friendly and good at communication. I booked a public bathroom first, but then I changed it to a private bath when there was room. My satisfaction improved a lot! The hotel is very close to Hakoyō-Yumoto Station, and the taxi cost was less than 1,000 yen. Later, we couldn't get a taxi and it was very comfortable for us to walk to the station for 15 minutes with our children🏳️🌈
__WeChat37906****The hotel's location is super convenient, right near Gora Station, and parking was a breeze. The Kaiseki dinner really exceeded our expectations – it was delicious! The room and balcony were both quite spacious, making for a very comfortable stay.
JJennifer WLCRight in the heart of Yokohama Minato Mirai 21! I booked a room facing the city, and it had a perfect view of the Cosmo Clock 21 Ferris wheel. The night view was absolutely stunning, and I could even see ships coming and going from Yokohama Port from the side.
For breakfast, they had Hokkaido's unique Kurosenkoku natto, which had a different texture than the natto you usually find – definitely worth trying!
Next time I visit Yokohama, InterContinental Yokohama Grand will still be my top choice!
Oosiris27This hotel is conveniently located about 200 meters from the Tenyu bus stop, accessible by Hakone's main bus lines, Z03 and J03. The hotel itself is beautifully decorated and has a very stylish ambiance. The Japanese-style room, though not huge, was quite spacious and quiet. Despite checking in during February, the room's excellent insulation actually made it feel warm. The private open-air bath on the balcony was amazing; even with outside temperatures around 5 degrees Celsius, the continuous flow of 40-degree-plus hot spring water meant it was never cold. The hotel also offers outdoor public baths and a footbath. Plus, on the 5th floor lobby, there are two free ice cream machines – just ask the front desk for complimentary tokens to enjoy as much as you like – and a continuous supply of various iced teas. I must especially commend the dining experience; half-board (dinner and breakfast) is an absolute must! Upon check-in, the front desk proactively changed our two nights of shabu-shabu to one night of shabu-shabu and one night of kaiseki. Each dinner was a full course, incredibly delicious, and left us completely stuffed. For breakfast, there are two restaurants, and I highly recommend the buffet; the variety is extensive and far superior to the breakfast at the Imperial Hotel, which is often ranked as a top Tokyo dining spot on Ctrip. The hotel also hosts free evening performances, and you can even pay to release sky lanterns. Honestly, if I came to Hakone 100 times, I'd stay at Tenyu 100 times.
GGuest UserThe room was a bit small but perfectly adequate. The view from the window was lovely. Breakfast was great, with a good variety including cooked fish, bread, and even ice cream, all tasting delicious. The front desk had a wide range of complimentary toiletries available, like bath salts and facial masks. The only downside was that I could hear the tram, but it wasn't too loud, and the front desk even offered earplugs. All in all, it's a convenient location and a great choice for getting around.
11360173****Ryori-yaku (restaurant name), the hot springs in Hakone are unparalleled, but the food here really deserves mention. I've been to Ryori-yaku in Izu before, and compared to that, this one probably suits my taste better. It's not as sweet, so the food is refreshing and not cloying. The only downside is that the rooms are really small—every inch of space is precious!
GGuest UserTake the Shinkansen from Osaka to Odawara, then transfer to the tram to Hakone Yumoto, and then take a bus to Gora. Two people dragged their suitcases and walked uphill for 15 minutes. They were exhausted. When they arrived at the hotel, they found that they could wait for the train in Gora, and it only took 5 minutes to walk. The hotel facilities are not new, and there are not many guests, mostly Japanese tourists. The hot spring is relatively small, and the water temperature is very high. You have to come out to breathe after soaking for a while. I experienced the private bath and open-air hot spring, and there were a lot of mosquitoes. The food is OK, worthy of the price.
AAnonymous UserConvenient location and clean. Great amenities like toothbrush, towels, pjs and slippers were provided, as well as there being makeup cleanser, toner and location in the ladies washroom. Check in and check out was easy.
Note that there is no longer luggage storage after check out, and the sauna/baths are men-only.
I also had requested a bottom bunk but had received a top one, and found the bottom bunk to be unused the morning after which was disappointing.
There are lockers, but they are skinny, so suitcases have to go into the separate luggage storage room, which were overfilled. Many had to resort to leaving their luggage outside of that door (unsafe).
As is to be expected of a capsule hotel, the soundproofing is poor and the capsule bunks squeak.
JJiatengSince it was my first time making a reservation, I had some trouble getting into the room, but they responded quickly so there was no problem. The accommodation fee was cheap, so I was able to spend more money on sightseeing. There were convenience stores, restaurants, and parking lots nearby, so it was comfortable.
AAnonymous UserThe location is super convenient. From Exit 3 of Motomachi-Chukagai Station (Tokyu Toyoko Line), turn left and walk straight. When you spot a 7-Eleven, turn left again. Continue to the very end of the street, and you'll see the hotel sign in the upper right corner. Head inside, and that's the hotel entrance.
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