Hotels With Wi-Fi in Kanagawa Prefecture, Japan

① The service was excellent! On our first day, we lost our Suica card and couldn't retrieve our luggage from the JR station locker. We asked the front desk staff for help, and they made three calls, but couldn't get through. It was after 5 PM on a Sunday, so we thought the locker staff might be off duty or gone for the day. We were resigned to dealing with it the next morning, but shortly after we got to our room, the front desk called back – they had reached the staff and we could pick up our luggage that same day! We were incredibly surprised and grateful! ② Breakfast is on the ninth floor with a great view. The variety isn't huge, but it's delicious. We ate there for five days, and they changed up the dishes slightly each day. Eating at the hotel is convenient and the food is good, though for night owls, it means you can't sleep in; you have to get up by 9-ish for breakfast. ③ The room environment was clean and tidy, not too big and not too small. Pajamas were provided on the bed, and the air purifier worked well. The TV had a platform for watching Chinese TV shows. The only minor drawbacks were that the space between the TV and the bed was a bit narrow, and the curtains weren't very blackout, so we sometimes woke up at 8 or 9 AM. For environmental reasons, there's no bottled water in the room, but there are cups you can use to get water from the dispenser by the elevator. I didn't use it, as it seemed a bit inconvenient; buying a large bottle of water at the 7-Eleven downstairs wasn't expensive anyway. The toothpaste comes in small single-use tabs, good for one or two applications. If the room isn't serviced, and no one replaces them, you need to pick up more from a small drawer opposite the front desk. This area also had Yokohama maps available. The air conditioning only provided cool air. The days I was there, temperatures were in the teens (Celsius), and one day it was only 8 degrees, but the room felt fine. I'm not sure if it would be cold in winter. ④ It's about a 15-minute walk to Yokohama Station. By the third or fourth day, we were pretty familiar with the route, and you can take shortcuts just like in domestic subway stations. From the hotel, walk straight ahead to the overpass, take the escalator down from Sogo, and you'll reach Yokohama Station. However, for your first time, I'd recommend following walking directions on the surface streets (I did this when checking in from Yokohama Station, using Google Maps) to avoid getting lost. The hotel is also a short walk to the seaside and the Red Brick Warehouse. Getting around feels quite convenient. Overall, I booked this hotel for about 700 JPY per night (including breakfast), and personally, I think it offers good value for money and is a worthwhile choice.

This hotel is a typical Japanese hotel, with relatively small rooms where it's hard to fully open your suitcase, and a miniature bathroom. However, the front desk service is very warm and welcoming, and the facilities are generally comprehensive. It's a good budget hotel in Japan. The hotel is about a 10-minute walk from Shin-Yokohama Station, and there are plenty of dining options nearby, including fast food, various grilled skewers, and seafood. Overall, it's very convenient.

Located fairly close to the airport which is convenient. The place was clean in every respect, shower and bathroom facilities were quite nice. Services were quite good, directions were provided on request, special request fulfilled regarding bedding which made a good impression. Room service personnel were observed to be folding blankets on the carpeted floor in the capsule area, not the most sanitary practice. A taxi was called by front desk on request. A pleasant stay was had in this hotel, would definitely stay there again.

The hotel's location is super convenient; there's a direct walkway from Minatomirai Station right to the lobby, and it's only two stops to Yokohama Station. Plus, there are tons of shopping malls nearby, making it perfect for shopping. The room was spacious with a beautiful bay view, and it was quiet and comfortable. Excellent value for money!

Hakone Hotel Kowakien, a natural onsen hotel offering dinner and breakfast that I'd rate 90 out of 100. It's not easy to impress me in Hakone, the famed hot spring town in Kanagawa Prefecture, but this hotel truly excelled across all criteria, showing a consistently high standard. Both the front desk and restaurant staff were attractive, with fluent English and standard accents; notably, they didn't employ any Southeast Asian staff. The hotel facilities are relatively new and well-designed, and the cleanliness is exceptional. The public areas offer plenty of sofa seating, and the temperature control is precise, allowing guests to comfortably wander around in traditional yukata without feeling cold. The air is fresh with no strong artificial scents, embodying a 'Natural and Pure' concept. The restaurant, named Fontainebleau, lives up to its name with authentic French pastries. The 'all-you-can-eat' style still maintains high-quality ingredients, and there's an unlimited supply of Sapporo Asahi draft beer and Gekkeikan sake. What's more, the self-service alcohol bar is also open during breakfast, which seems quite common for Japanese guests – their physical resilience certainly differs from ours! Observing Japanese dining concepts, you'll notice several characteristics: a wide variety of dishes, comprehensive nutrition, low-temperature preservation, minimal oil and seasoning, and avoiding high-temperature cooking to prevent nutrient loss. The sauna is also quite professional, featuring a 12-minute sand timer, anti-scald mats, humidity and temperature displays, and powerful heating elements that ensure you won't waste any time. Whether you prefer mountain views, garden vistas, or indoor hot springs, there's an option for everyone. For those interested, the address is: 1297 Ninotaira, Hakone-machi, Kanagawa Prefecture 250-0407

Overall: Extremely satisfied. Facilities: Excellent and well-equipped. Cleanliness: Spotless. Ambiance: Beautiful surroundings with scenic views. Service: Provided truly comfortable and authentic Japanese hospitality. Location & Views: The hotel boasts a fantastic location right next to Chinatown, making it incredibly convenient for visiting major attractions and Yokohama Station. A significant highlight is definitely being able to enjoy stunning panoramic views of Tokyo Bay.

The hotel is located right above Shin-Yokohama JR Station, so parking is quite expensive at 2200 yen per night. The upside is that you can take the elevator directly from B2 where you park to the 10th-floor front desk. The front desk staff's attitude was pretty average, and the check-in process was a bit slow. Check-out was fine though, you just drop your key card in a box. The hotel is very quiet and bright. Even though you can see people dining on the 10th floor, the soundproofing is excellent, making it very peaceful. Shopping downstairs is incredibly convenient, with stores like Big Camera, Loft, Uniqlo, GU, a bookstore, gift shops, bento stands, and various pastry stalls. Downstairs, you'll find the JR and Shinkansen entrances, as well as the municipal subway.

The hotel service was excellent, and the front desk staff spoke English, explaining everything clearly. The hygiene was also very good, and it was comfortable to stay there; I didn't have any allergic reactions to the hotel bedding. Even though I was alone, I booked a double room, and it was great—not as small as I imagined, which I really appreciated. There were plenty of outlets, so I didn't have to worry about not having a place to charge my devices. I stayed for two nights, and on the second day, the staff brought fresh towels. Taking a bath was also fantastic! The location is excellent; JR Fujisawa Station is only about 300 meters away, making it convenient to go anywhere. There are also many great restaurants downstairs, and the area is surrounded by shopping districts—very nice!

I loved this hotel! It is very far from most tourist attractions, but it is very close to the metro. The reception staff are very kind and professional, and they speak excellent English. My favourite part of my stay was the delicious breakfast, which wasn’t included in my reservation but I could pay the fee at the restaurant no problem. I would definitely stay here again! rt

The hotel is quite large with an old-fashioned yet somewhat luxurious decor. It's a bit far from the subway station, about a 15-minute walk. However, regarding hygiene, on the first night, I found what looked like a bloodstain on the duvet. I was too late and too tired to do anything about it then, so I just went to sleep. But this flaw really didn't align with my impression of Japanese hotels or Hilton. The next day, I left early and didn't have time to mention it to the hotel. When I returned, though, the bloodstain was gone, which suggests they changed the duvet? Is that something to be happy about? Furthermore, this was the only hotel in Japan that charged me a deposit. I checked out very early, and there was no one at the front desk. Luckily, a cleaning lady helped me call a receptionist who came from the lounge to assist me, and she had to go back and forth again to get my deposit for me. I felt bad disturbing the front desk so early. Many hotels now have self-checkout machines, so I'm not sure why this one not only doesn't have one but also charges a deposit, adding an extra step to the process.