Hotels With Wi-Fi in Vientiane Province, Laos

"A New Hotel with Potential, but Service Falls Short of Five-Star Standards Pros The hotel is clearly new, and the room is spacious, modern, and equipped with brand-new furniture and fixtures. The bed is comfortable, the air conditioning works very well, and the plumbing is in good condition. Breakfast is included in the room rate. The hotel appears to cater primarily to Chinese tourists, with large tour groups arriving by coach. Accordingly, breakfast is largely Chinese-style, which may not suit everyone's tastes. The breakfast area can also be quite noisy, as guests often speak loudly, sometimes seemingly trying to talk over one another. This makes breakfast less relaxing than one might expect. On the positive side, the staff are very accommodating and are happy to prepare alternatives upon request. For example, they kindly made an omelette for me, which I appreciated. Another highlight is the rooftop bar on the seventh floor, offering panoramic views of the surrounding area. Cons Unfortunately, several issues detract from the overall experience. There was no soap in the bathroom, despite shampoo and shower gel being provided in the shower. The shower drain was extremely slow, forcing me to turn off the water periodically to prevent the bathroom from flooding. In addition, an unpleasant musty smell frequently came from the bathroom. The Wi-Fi connection was unreliable and kept disconnecting, which was frustrating. Despite having a kettle, tea bags, and instant coffee in the room, there were no cutlery items at all, not even a teaspoon to stir the coffee. Such a small detail, yet an important one when it comes to basic room amenities. The curtains also close automatically every time you return to the room, meaning you have to open them again manually using a button during the daytime. This is a rather odd and inconvenient feature. Another issue is housekeeping. Daily cleaning is not provided automatically and must be requested by displaying the appropriate sign. This is an unexpected policy for a hotel claiming five-star status. The location is another drawback. The hotel is situated away from the main part of town, where most restaurants, cafés, and other activities are concentrated. It takes approximately 15 minutes to walk to the centre, including around 200 metres along a very dusty road. This makes walking back and forth less pleasant, especially if you plan to visit the town centre several times a day. Overall impression The hotel has a solid foundation: it is new, spacious, and comfortable in several respects. The comfortable bed, effective air conditioning, and rooftop bar are definite advantages. However, the service and attention to detail do not match the five-star category it claims to offer. For me, five-star hospitality means consistent, uncompromising standards. Guests should not have to ask for basic bathroom essentials, improvise when making coffee, deal with a poorly draining shower and unpleasant bathroom odours, endure an unreliable Wi-Fi connection, or explicitly request routine housekeeping. The noisy breakfast environment and the dusty road leading to the town centre also make the overall experience less comfortable. Individually, some of these issues may seem minor, but together they reveal significant shortcomings in service, maintenance, and quality control. A five-star hotel should not require guests to make compromises on such basic aspects of their stay. The hotel has potential, but considerable improvements are needed in day-to-day operations, housekeeping, maintenance, and attention to detail before it can truly deliver a five-star experience."

"The hotel is a perfect location, very easy access to the town and also a gorgeous unobstructed view of the mountains. It pretty quiet and peaceful. The bathroom could use a little/ maintenance tidying up to feel more clean. But other than that everything was lovely! The room was really spacious and comfortable for two of us and it was totally worth paying a bit more for the balcony with a view. We watched the sunset from there one day and could see some hot air balloons and paramotorists. The breakfast is pretty good, quite Asian/ Chinese. They have some yogurt, fruits, baked goods and chicken sausage and bacon but most of the other food is Chinese. Good variety though! They had gluten free cereal on request but sadly it wasn’t very good. The hotel helped us to book tours and their communication was really good. The WiFi is also great!"

"Overall, I was satisfied, but no one used the pool because there was no shade from the intense heat, and the water wasn't circulated. A theft occurred either on the last night at Vientiane Mali Namphu Hotel or the first night at Vang Vieng Consiana Hotel. I had put up a 'Do Not Disturb' sign, but someone secretly entered and took 4.1 million kip from my hidden cash. Consiana Hotel provided CCTV footage, but it couldn't be checked due to a data error. According to a local resident, even if the culprit is found, it's almost impossible to get the money back 😢. I'm giving up and continuing my trip. Dishonest people go to hell."

"The hotel is well-located, but it's either unfinished or poorly finished. The drain in the bathroom was broken, and the faucet hadn't been cleaned since the construction was completed. There were two bathrobes available, but they hadn't been cleaned since the same time as the faucet. The shower gel portions were tiny.... A kettle with a 30 cm cord, and the only accessible outlet was also broken. I had to use the bedside table to plug it in. And the rest of the room was poorly finished... The staff are nice. Very disappointed..."

"I loved the room, the pool, the location, the view of the mountains, the attentive staff, but the wife and son were not my favorite. The 2 local staff work diligently for 12 hours a day every day cooking and cleaning the entire building on their own. They're constantly moving, but they always stop to smile at a guest and ask if they can help with something. The wife is so rude to the local staff. She screeches at them like she's yelling across a field instead of from the dining room table where she plops herself and listens to dramas at full volume on her phone the entire day when she isn't napping. The son often holds down the reception desk in the afternoons while he's playing mmorpg's streaming at his laptop and becoming very annoyed if his quest is interrupted. The pace could be such high-quality of only the Vietnamese owners were."

"This was an experience that exceeded my expectations. The hotel was absolutely stunning, built right on the water, with the river and mountains blending seamlessly into the view right outside the door. In the mornings, you can breathe in the freshest air and witness a breathtaking sunset. There's even a morning alms-giving ceremony on the river (which feels a bit commercialized). Dinner was ordered at the hotel, but the next day, they inexplicably added extra dishes and charged extra (this was unpleasant), even informing me that ice was also charged. Since I had to go to the next place, I didn't have time to argue."

"This stay truly exceeded my expectations! The hotel's location is incredibly convenient, right in the city center. There are plenty of dining options, shopping, and attractions nearby, so getting around is a breeze – you can go anywhere easily. The hotel environment is also very comfortable. The room was clean and tidy, making for a relaxing stay. My favorite parts were the pool and billiards area; it was great to unwind there in the evening, creating a wonderful vibe! Breakfast is served on the 5th floor from 7:30 AM to 9:30 AM. It's super convenient to have it right in the hotel, and the variety was good, really starting the day off right. The hotel has 8 floors in total. If you want a more comfortable stay with better views, I highly recommend choosing the Deluxe View Room. The scenery outside the window is truly beautiful and makes for fantastic photos. If you're on a budget, the Economy or Standard rooms are also great value for money. Regardless of the room type you choose, you still get access to the hotel's public areas like the pool and breakfast area, and you can still enjoy the mountain views surrounding the hotel. Overall, the experience is excellent. Overall, it's perfect for a vacation or a trip with friends. I'll definitely be back next time, and I highly recommend it to everyone!"

"ห้องพักอยู่ใจกลางเมืองเดินทางสะดวก"

"The location is a bit average with narrow roads. The hot water supply for showering isn't quite sufficient; the water was a bit cool when I showered at night. After turning off the lights, I could see the hallway light peeking through the gap under the door, so the soundproofing isn't great. It has air conditioning, a TV, a table and chairs, and a rattan chair. The bed was pretty clean, and everything else was good. The front desk staff, especially the young lady, provided good service, standing up and smiling while answering my questions. She also spoke good Chinese."

"This hotel is really great. The room is spacious and the air conditioning works well. However, the hot and cold water in our room was inconsistent. The hotel has a fantastic view, and you can see hot air balloons floating by early in the morning. The only downside of this hotel is its slightly inconvenient location; it's a bit out of the way and a little far from the main street. But they do offer shuttle services to the city center, which usually run until around 10 PM."