Hotels With Wi-Fi in Johor, Malaysia

Drove to JB during CNY and stayed for 2 nights, initially room assigned at lower floor and my wife had some depression issue, with the help of Aulia , we managed to be relocated to higher floor.  KSL got the best location and surrounded by lots of cafe, eateries and foot spas , we also managed to play fireworks and firecrackers since our last play 40 years ago. It’s a memorable and wonderful trip.

Check-in process is fast and seamless. The receptionist was courteous and accommodating of request when I asked for 1 more card key. The room is of good size and generally clean. However, the shower area is mouldy and needs quite abit of scrub down. Basic amenities are available, including room slippers (important as the carpet is abit damp). Mattress is off good support although the pillows smells used (not smells from fresh laundry). Overcome it by laying face towel over the pillow. We had a good night rest. Aircon setting is responsive to adjustments which is a plus point. Breakfast is included and a decent spread and quality.

Breakfast at Oliva cafe was great. But on the 2nd morning which coincides with Xmas day, the service was not too great. Too a while to replenish food 😅 might be due to lack of staff? I don't know. The best point is the location, near (walking distance) to mid valley south key mall but not the same pricey tag to st Giles. Room is clean and functional. I like that I can control the thermostat

Okay, Fives is definitely not a five-star hotel, but honestly, the location, price, and staff more than make up for it. Pros: Price is shiok — especially if you book a few weeks in advance. Your wallet confirm happy. Location solid — Yes, it’s a few hundred metres further than the big-name hotels, but still right opposite Komtar JBCC. Just cross the road and you’re there lor. Staff all very steady — Always cheerful and polite. Stayed here more than three times already, and every time feels like coming home (minus the nagging from mum). Facilities okay one — No pool, but got a big, comfy lobby where you can nua while waiting for your Grab. Best part? Got a huge convenience store inside the lobby that opens till 2am. Supper crisis solved lah. Cons: No pool lor. So if you wanna float around in a bikini, go somewhere else. Never tried the breakfast spread, so cannot comment. Maybe nice, maybe meh. Other notes: Rooms are small-small one, and while they look clean, maybe don’t go CSI mode and inspect too closely. Not a dealbreaker though — just manage your expectations. Verdict: If you’re in JB for one or two nights, and you just want a good location, great price, and no-frills stay, this one is perfect.

This is my third time staying here, and I’m still satisfied with the service provided. The only downside this time was that the room didn’t have a safety deposit box, and it was located on the first floor in the middle section, so it was quite noisy due to traffic and people hanging out by the roadside. If you want a quieter room, request one on the 2nd–3rd floor at the end of the wing.

Bad: The housekeeping staff isn't adequately trained; they definitely need more education! When we first entered our room, the shower room door was locked. We immediately went to the lobby to speak with the front desk. Thankfully, they communicated quickly, and a male cleaning staff member came to our room right away. He eventually managed to open the shower room with a key, but he didn't seem familiar with how the water heater worked, just randomly turning knobs to try and adjust the water pressure and temperature for us. Every night, the shower water wasn't hot enough, wasn't consistent, and the water pressure was too low. On our last night, we bravely tried turning all the knobs ourselves and were finally able to adjust the water pressure and temperature separately, though there was only a slight difference. Housekeeping threw away our toothbrushes, toothpaste, and hand soap that we had placed next to the sink. 😡 They also carelessly placed our pajamas and sleepwear on top of our closed suitcase! 😡😡😡 Our suitcase travels across states and provinces on flights, so the exterior has a lot of bacteria! How can housekeeping have absolutely no sense of hygiene? This made us extremely angry!!! **The water dispenser in the lobby frequently had a 'cannot refill' sign, often running out of water or hot water.** **You definitely need to use Grab for transportation.** **The Wi-Fi was very slow and unstable; even simple paperwork was impossible.** Good: Overall, the hotel is new and clean, with some snacks available in the lobby. The room space is adequate. The lobby and exterior look good. The front desk staff was efficient and communicative, which was good. They provided small travel-sized shampoo and shower gel daily. They also provided toothbrushes and small travel-sized toothpaste daily. There are many restaurants and massage places nearby. A KFC and AEON supermarket are just a 10-minute walk away. There's a small area in the hallway for ironing clothes.

Upon arrival, the hotel made a decent first impression. Parking was a bit cramped, but the front desk service was excellent and efficient, and we didn't have to wait long for the elevator. However, the room's cleanliness was a major issue. The headboard had a lot of white dust, the pillowcase contained black hair, and the sheets had black marks and more hair. The bathtub was cracked, which scratched my toes, and definitely needs updating. The showerhead was positioned awkwardly, and the corner of the toilet door was moldy. Breakfast offered a good variety, and the food was decent overall. A big plus was how quickly staff cleared used dishes and refilled food items. On the downside, some hotel restaurant staff were not wearing masks or gloves. I also witnessed staff putting food that had fallen on the display table directly back onto the platter. The person refilling the fresh milk also needs to be more hygienic and professional. Furthermore, many people in the breakfast restaurant were tripping over the plastic covers for electrical wires on the floor, which is a significant safety hazard and could lead to injuries and potential liability claims for the hotel. Overall, the hotel really needs to improve its hygiene standards.

2nd time stay in z hotel...security is tight, as main door is card access. Only gripe is quite a walk from City Square lol Facility all good, a lot of eatries in the area. View from room and corridor very nice..gym nice too...Front desk very helful too (the rm$100 deposit needed at check in, is it standard now at all jb hotel ??)

I recently stayed at this hotel and I can’t say enough good things about the experience. While the hotel itself is very well-maintained and conveniently located, it was the exceptional service that really set it apart.Every staff member I encountered was professional, warm, and attentive!

We’ve stayed here previously but this is the worst 2-nights stay in the old wing of Grand Paragon! The housekeeping staff did not clean the dusty fabric headboard which I had to do so with it’s layers of dust. There were missing glass tumbler, slippers, tissue paper & the safe-box was locked, too.  The shower curtains were too short so water tends to spill out. We were given 1 extra pillow when we requested for extra 2 pillows as it was too flat. Their excuse was that it was the hotel’s policy even though the hotel was half empty! Housekeeping did not clean our room even with the Clean-up sign on our door on the 2nd day. Reception was informed of it in the evening when we came back to our room. They had the audacity to say that we were going to check-out the next day (3rd day), anyway! We had 2 full dust-bin of rubbish, no shampoo, bath gel, bath towels, hand towels, wc paper, etc & we desperately needed to take a shower. Eventually Housekeeping brought the items & meekly apologise that he was the Evening Shift staff. We understood his situation, thank & tip him for his assistance. The next day, we tried the gym. It’s windows had dust streaks & were very dirty, too. Some of the exercising seats were cracked & uncomfortable. Breakfast was nice at the cafe with freshly ground coffee, Nasi lemak, noodles & fresh bread. Avoid the ones in the coffee/tea pots as it’s diluted and tasted unfresh. The staff were quite friendly. Stay here, if you can over-look this dirty environment.