The overall service is a top notch. We didn't try to dine in during the day but breakfast could do with more choices. The staff from housekeeping, breakfast staff, reception and lobby guard. Everyone is so friendly, accommodating, courteous and they are all a Star making our stay so comfortable and easy.
This hotel was an excellent choice for my recent stay. Everything looks new! The hotel has a great selection of restaurants nearby, making it easy to find delicious meals. Everything was very clean, and the customer service was outstanding. I highly recommend this hotel for a comfortable and enjoyable experience.
The first time for me.
The room is so clean and nice.
Breakfast is Buffet. I like Chicken currency. I enjoyed.
Staffs are so friendly and excellent experiences answering to me for all my questions. Booking Taxi from hotel is the best to Airport.
Fragrant Thai Restaurant is nearby hotel. I enjoyed Lunch and Dinner at there. The price is not so expensive. I enjoyed.
Thank you so much.
Best Regards,
Nai travelling from South Korea
Pros: location, parking, valet parking available with fee, front desk service, slide on the pool, friendly staff, great bed, AC is working well.
Cons: No exhaust in our bathroom so the whole room smells when use.
No spa
So little toiletries given
The breakfast buffet situation.
The worst part of the day is having to wait to get your breakfast. I understand there was a wait. Maybe offer a coffee or a glass of water for the people waiting outside.
We got there at 9:07, and saw bunch of guests waiting. So I asked if they can text us once the tables are available (it’s hot outside) Declined. Lady said that we have wait and if we’re not here, then we can’t eat breakfast basically. Finally got in at 9:30. What do you expect? Either cold food for the ones that people don’t like or empty tray for the ones people like to eat.
You know, that’s okay. It can be improved. It’s not the staff’s fault. All of them are functioning. But I guess the space cannot accommodate the number of guests.
I have never regretted booking at Clarkton Hotel. The entire front desk staff and the whole hotel team are truly amazing—always helpful, professional, and attentive to every guest’s needs. I want to give a special mention to Ann at the front desk, who goes above and beyond to make everyone feel welcome and cared for.
To the owner and management: your team deserves a special appreciation award for their outstanding service and dedication. Their hard work and positive attitude make Clarkton Hotel a wonderful place to stay. Highly recommended!
The environment is great, and the hotel has two swimming pools, one on the ground floor and another on the sixth floor. The beach is right in front of the hotel, making it a perfect spot for families and couples to visit and relax. However, the only downside is the cold attitude of the front desk staff. It feels like people in Subic, in general, have this cool demeanor; when you ask questions, the staff seems to answer reluctantly and superficially. Also, the underground parking lot is chaotic with cars parked haphazardly.
Fantastic hotel, great friendly staff. Always eager to help. The location is about a 3 min walk to all the nightlife and restaurants/ bars. Too bad about all the nasty garbage on the side of the street the hotel is located. That's my only complaint, the nasty stinky garbage along that little street.
The hotel was impeccably clean. The breakfast was plentiful and delicious. The housekeeping staff were incredibly friendly and attentive, providing excellent service that made the overall stay much more comfortable. Highly recommended!
Very Good
164 reviews
8.6/10
Price from
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7.4/10
AAnonymous UserThis resort provides all in one relaxation, with the great view and clean beach side of Subic Bay. Rooms are quite old but still comfortable to sleep in. Hoping they can change the headboard to reduce the wood chips that falls off since it is a bit old. The entire resort is great, they just need to improve their rooms and the lobby. Staff is great, kudos to the Bar Staff, specifically Arvin, during night shift. Also to the breakfast restaurant server during our stay, one of the longest staying employees 15 yrs, whom Ive met years ago, and still there. Just forgot kuya /tatay name. Still same exemplary service.
EEiselleLuckwotcheraIf you want to feel youre in Bangla Road, Phuket Thailand, you can just come to Angeles City where they have Walking Street. Stayed for 5days in Rishan, closed to grocery marts and Sm Clark. They clean your room daily if you want and staff are accommodating. Some cooking utensils you need like strainer, can opener, tongs are those they dont have. But you can buy somewhere on the other side. Aside from that, everything is fine. We enjoyed staying at Rishan Residence, as if youre at home, I love cooking ans I cooked for my hubby everyday 😅🥰. My friends who were living around also visited us and we went to a live band that we had to drive for few minutes and went kareoke. We also went to Skyranch Pampanga to enjoy outside.
GGuest UserLocated near the red light district, not a bad thing if that's what you like. There is a large mall @ 5 minute walk away, easy to find. Front staff/doorman were excellent. The restaurant was average at best. Much better food outside the hotel. Went to Tequila grill several times, ordered Grab to the hotel as well. Very convenient. Overall a pretty good hotel for the price. Great swimming pool, although it rained the entire week, it is still a good looking pool. I would stay here again, the balcony rooms are worth the price, can sit outside and drink/smoke while looking out over the city.
GGreg from LondonA great hotel in the tranquil Clark zone, notable for greenery and clean air. The staff are unfailingly professional, courteous and dedicated to wowing the guests at every turn. The Swiss-style Markt resto does a good breakfast, and a la carte items form much of the day and evening. A relaxing pool with a bar on the 5th floor is another good feature. And of course the ******. But even if you don’t gamble, you can still enjoy this place.
KKazelynne OserinThis hotel was an excellent choice for my recent stay. Everything looks new! The hotel has a great selection of restaurants nearby, making it easy to find delicious meals. Everything was very clean, and the customer service was outstanding. I highly recommend this hotel for a comfortable and enjoyable experience.
GGuest UserWe had a great time looking for the elevator to go up on the rooftop once we got up there was well worth the search so much going on up there and front desk was very helpful and the room was spotless !
GGuest UserOverpriced and not worth the money. The breakfast is advertised as a buffet, but the selection is very limited and not what is typically served for breakfast. It also felt like the staff serving the main dish were reluctant to provide food, as only very small spoonfuls were given each time.
The staff did not assist with luggage. I even overheard another guest asking for help and being told the staff were on break. We also requested a tissue refill, but this was refused because it is supposedly only provided for long-stay guests, which is unreasonable when four people are sharing one room with only one roll of tissue.
Three staff members escorted us to our rooms simply to point out where they were. Since we booked three rooms, this could easily have been handled by one person. Despite having three staff present, none offered any assistance with our luggage, which felt inefficient and unhelpful.
AAnonymous UserCouples or even groups of friends will find this place to be ideal for relaxing. The abundance of historic homes and artefacts from notable people in the past evokes nostalgic feelings. The staff is incredibly helpful, pleasant, and quick to respond. The only real drawbacks are the unusually quiet floor and the lack of a bidet in our room. The road leading up to the resort is very uneven and dangerous for cars. To make matters worse, they charge extra for extra mineral water, which is totally unfair. There are other hotels and resorts all over the globe where this isn't the norm. I hope this can be reviewed and made better. Not only that, the hot water flow from the toilet is extremely low.
Mmtj029The overall service is a top notch. We didn't try to dine in during the day but breakfast could do with more choices. The staff from housekeeping, breakfast staff, reception and lobby guard. Everyone is so friendly, accommodating, courteous and they are all a Star making our stay so comfortable and easy.
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