Perfect location—near everything! It takes about 15 minutes to reach the airport without traffic. The price is good, and breakfast is included. The room is quite spacious. However, the breakfast could be improved by serving it warm instead of cold. The check-in process could also be streamlined by eliminating the paper forms requiring guests to write and sign their names. Finally, the room's cleanliness, particularly the floor, needs improvement. Adding more channels to the TV would also be a welcome addition. I hope they also have hair blower.
Bathroom smelt very bad, we know why as it's mouldy on the walls and under the shower tiles black comes up from where the water goes under the bathroom is actually quite dirty a bit of bleach or a strong mould remover would work wonders.. Towel rail just hanging on wall. Nothing to place your things in the bathroom and only a small desk so if you have to keep things in your suitcase as there is no room. Room service had to put the plates of food on the bed yes on the bed as the desk is very small and there is nothing else to use. The staff are very polite and this is what is keeping this hotel going as for us it wouldn't be the rooms. Maintenance would help if you actually repair stuff in the room. The phone system was down so had to keep leaving the room to ask questions about things, number given we couldn't get through to the mobile number.. Being fathers day we had to stay in Zamboanga for 2 days for business and had no choice to stay for the 2 nights otherwise I would have left that night. The second night we had no water coming out the tap not happy. The hot water system has the bathroom light wired in as well and when you are showering the light flickers like a disco. Seems quite dangerous. Overall the bathroom has let the room down and even the dust on top of things, I'm tall so I see it all. I can actually let the room pass but definitely not the stinky bathroom and the health hazard mould.
I enjoyed staying here, their staff is very welcoming ❤️🥰 Location is good, near Sm, you will find many food stall and restaurants. So many choices! I’m happy that I chose ur good establishment, Keep up the good work guys! Surely we’ll be back again soon.
The hotel service, location and cleanliness are all excellent except for the wi-fi or poor internet connection.
I booked a De Luxe hotel for my parents who are seniors so they can relax and enjoy watching fave movies, series, browse internet while resting and most importantly that we can easily connect to check them thus, the room has a poor wifi connection.
Both were unable to use wifi during their 5 day stay and need to use their own data. They can connect to hotels wifi but need to go near the room door, least expected to a De Luxe Room.
We were expecting that they will have a good wifi connection as its a De Luxe Room and an expensive room.
Kindly improve your internet connection especially to your senior guests who wish to chill and relax only and can no longer use other amenities for their safety.
Thank you.
It's good, better as a budget hotel. Only lacking some amenities inside the room, and the location is quite far from the proper city. There is a nearby store so no problem if you forgot to buy something.
Very accommodating and friendly staff. Looking forward to stay here once again with my family. Thank you very much Winzelle! Maybe the WiFi system can be improved so that we can easily communicate with our families in the abroad, but so far the location is good, its surrounding buildings and shops are also good to explore the beauty of Zamboanga City. Looking forward in visiting Zamboanga City again. Gracias Trip and Winzelle!
At Cityinn Hotel, exceptional service and top-notch amenities create a memorable experience for guests. Complimentary internet access is available in the hotel to ensure you stay connected during your visit.Arrange your trips to and from the airport using the hotel's convenient transportation services booking.Complimentary parking is available for guests.Continuously receive the support you require through front desk amenities such as luggage storage.Desire to unwind? Make the most of your visit at Cityinn Hotel with accessible amenities such as room service. Due to health concerns, smoking is strictly prohibited within the entire premises of hotel.Accommodations come equipped with all the conveniences required for a restful night's slumber.A selection of rooms feature linen service, blackout curtains and air conditioning to ensure your comfort and convenience. A few chosen rooms are equipped with television and cable TV to ensure guest amusement.At Cityinn Hotel, select bathrooms are equipped with toiletries to enhance your comfort during your stay. Allow your journey to be free from the pangs of hunger! On-site eateries offer delicious and accessible meal choices. At Cityinn Hotel, affordable refreshments are available 24/7 through the convenient vending machines on-site. At Cityinn Hotel, guests can take pleasure in the delightful recreational amenities provided for their entertainment. Conclude your days in complete tranquility by visiting the spa situated precisely at the hotel.
The staff couldn't have been more accommodating, the food was fantastic. I'll definitely stay there again
Very Good
4 reviews
8.9/10
Price from
BRL 273
per night
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8.0/10
Very Good
SSim73Bathroom smelt very bad, we know why as it's mouldy on the walls and under the shower tiles black comes up from where the water goes under the bathroom is actually quite dirty a bit of bleach or a strong mould remover would work wonders.. Towel rail just hanging on wall. Nothing to place your things in the bathroom and only a small desk so if you have to keep things in your suitcase as there is no room. Room service had to put the plates of food on the bed yes on the bed as the desk is very small and there is nothing else to use. The staff are very polite and this is what is keeping this hotel going as for us it wouldn't be the rooms. Maintenance would help if you actually repair stuff in the room. The phone system was down so had to keep leaving the room to ask questions about things, number given we couldn't get through to the mobile number.. Being fathers day we had to stay in Zamboanga for 2 days for business and had no choice to stay for the 2 nights otherwise I would have left that night. The second night we had no water coming out the tap not happy. The hot water system has the bathroom light wired in as well and when you are showering the light flickers like a disco. Seems quite dangerous. Overall the bathroom has let the room down and even the dust on top of things, I'm tall so I see it all. I can actually let the room pass but definitely not the stinky bathroom and the health hazard mould.
GGuest UserHotel is clean and modern.
Just need to improve on wifi coverage. Our room is located at the back. Wifi is slow to no connectivity at all. We asked the front desk if we can be transferred to rooms located in front (since we are working remotely and needs a high speed internet), but to no avail. However during our stay, we noticed that there are still vacant ROOMS in front.
Breakfast if okay also. Location is good.
Overall, it's a good hotel compare to other hotels in zamboanga.
GGuest UserVery smart and loved the white sand beach and the different attractions like the zip wire canoeing and especially the valentines themed dinner
AAgnes RusianaIt was a good place for a large group to stay.
The water supply is very good, amenities as well.
It's far from the city and ideal to have your own vehicle or rent a car to travel from the city back to the apartelle, vice versa or anywhere else in the city.
Areas for improvement:
Receptionists must be ready to welcome the guest because booking was made ahead of time and was informed of the late check in.
We waited quite a long time to attend.
The distance from the city must be updated on the website and travelling time.
The contact number also needs to be updated because the number posted on the website is not the correct number. Not contactable.
Words of appreciation to the management:
We appreciated so much that despite the no refund policy, we still receive a little refund of our entire 4 nights booking.
We only stayed one night because of the far distance from the city.
Overall, the place is still recommended.
I will consider it in the future and include to
Plan the transportation.
Thanks Arkas apartelle management.
NNoelIt's good, better as a budget hotel. Only lacking some amenities inside the room, and the location is quite far from the proper city. There is a nearby store so no problem if you forgot to buy something.
GGuest UserNot recommended this, ang dumi ng cr tapos yung mga bed may mga tagos.. but we have to stay to catch our flight in the morning..
The best thing are they have a friendly staff.
GGuest UserThe hotel service, location and cleanliness are all excellent except for the wi-fi or poor internet connection.
I booked a De Luxe hotel for my parents who are seniors so they can relax and enjoy watching fave movies, series, browse internet while resting and most importantly that we can easily connect to check them thus, the room has a poor wifi connection.
Both were unable to use wifi during their 5 day stay and need to use their own data. They can connect to hotels wifi but need to go near the room door, least expected to a De Luxe Room.
We were expecting that they will have a good wifi connection as its a De Luxe Room and an expensive room.
Kindly improve your internet connection especially to your senior guests who wish to chill and relax only and can no longer use other amenities for their safety.
Thank you.
AAnonymous UserPerfect location—near everything! It takes about 15 minutes to reach the airport without traffic. The price is good, and breakfast is included. The room is quite spacious. However, the breakfast could be improved by serving it warm instead of cold. The check-in process could also be streamlined by eliminating the paper forms requiring guests to write and sign their names. Finally, the room's cleanliness, particularly the floor, needs improvement. Adding more channels to the TV would also be a welcome addition. I hope they also have hair blower.
AAnonymous UserThe hotel location is very good.
The unforgettable experience, the room that I booked was given to walk in customers which ended up me and my children sleeping at the hotel lobby waiting for 7 hours (1 am to 8am, I pre alerted that it's an early check in due to our travel time schedule).
Thanks to the night shift staff (I forgot the lady staff name, but I still remember her face) who ensured that we would get a clean room by 8am. It was the day shift staff that released my room booking.
Still we will book again in the future.
Recommendable. Just need to call one day before arrival to ensure booking is secured.
Service rates as good for the lady staff that assisted us.
Recommendation: pls invest in changing all the towels and bedsheets it is obvious that need to replace to look clean.
Thank you.
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