Hotels With Parking in Brunei-Muara, Brunei Darussalam

Wonderful staff and useful airport transfers, but the hotel needs a complete renovation The strongest part of our stay was definitely the staff. Everyone was incredibly kind, welcoming and genuinely willing to help with absolutely everything. Their attitude made a huge difference, and we are very grateful to the entire team! The hotel also provides complimentary airport pick-up and drop-off, which was extremely convenient. We received a room upgrade, and the staff brought drinking water and fresh linen to the room. Coffee and tea supplies were replenished every day as well. Unfortunately, the building and rooms are extremely outdated, and cleanliness was a serious problem. The hotel clearly needs deep cleaning, better maintenance and a major renovation. Despite the excellent service and useful amenities, the poor condition of the property made the stay much less comfortable. Thank you again to the wonderful staff — you were truly the best part of this hotel.

The Empire Brunei truly exceeded my expectations, highly recommended! The breakfast buffet offered an incredible variety of both Chinese and Western dishes, all made with fresh, delicious ingredients – every meal was incredibly satisfying. The room was spacious and elegantly decorated, clean, and comfortably laid out, making for a truly relaxing stay. The hotel grounds are huge, with lush greenery and stunning ocean views. It's a quiet and therapeutic environment. The outdoor pool has crystal clear water and faces the sea directly, perfect for swimming and photos. Just a few steps away is the beach, ideal for leisurely walks and watching the sunset. My entire stay was flawless, with thoughtful service and excellent facilities. You absolutely must stay here if you visit Brunei!

I used this hotel for a transit stay. Upon arrival, the hotel's shuttle staff was immediately available, making the transfer to the hotel smooth and convenient. The location is great, with many attractions within walking distance, and there's a night market nearby, which is a big plus. The bathroom was also clean, which was nice. For breakfast, there weren't many options, but there was toast, jam, and drinks, which was perfectly fine for my child's breakfast. Just note that toothbrushes are not provided in the room, so you'll need to bring your own.

Pros: Very close to the main attractions in downtown Brunei (walkable even) Desk was very kind to lend port adapter Breakfast was great even if not much options Free pick-up from the airport to the hotel Supermarket is quite close to the hotel Hot water available in the shower WiFi speed is goo Cons: Hotel is a bit dated

The best part only swimming pool.. my kid was playing alone, during Ramadhan it seems not many kids were around playing and swimming. Unfortunately, i a bit late to book for sungkai buffet at this hotel, it was already full. and for Sahur buffet, it was not ofered during the 1st week of Ramdhan.. So, actually we came here, it was just for the swimming pool.

The room itself was great, clean and tidy. I arrived on an early flight and didn't expect to be able to check in early, but was told I could come back at 11 AM to check in. Happy, I stored my luggage and went out to explore. When I returned to the hotel at 10:30 AM, I was told there would be an extra charge for early check-in. I then reminded the front desk that they had agreed to let me check in at 11 AM earlier that morning, and only then was I asked to wait a bit longer for check-in. This little hiccup was the only thing that dampened my mood, but everything else was really good. There are two large supermarkets around the hotel, and on the ground floor, there's a bakery and a Japanese dessert shop, so breakfast was easily sorted. The breakfast and lunch at the bakery were excellent; I ate there twice. The Japanese desserts were also delicious, and two people don't need to order too much. From the hotel room, you can see the mosque, which is truly beautiful.

The reception lady was lovely and professional. She verified all the required details promptly and, shared some useful information within the hotel and nearby attractions. The room is pretty standard, comes with the necessary in-room amenities and the air-conditioning was NICE. The environment was pretty neat, no loud noises from the street nor from the air-conditioning. Location of the hotel is ideal. It is near some of the main attractions, while furtherest is about a 15 minutes car ride. Breakfast buffet (at an additional fee) is alright, mainly international cuisine. Tried their in-house restaurant and in-room dining. Food was delicious and affordable. All of the staffs I have came across and interacted were extremely friendly and positive. Nothing much to be picky for this hotel.

The location is fantastic. Even during Ramadan, they prepared breakfast for us. And not just in the room, but we could eat as much as we wanted at the 7th-floor buffet. Thank you! The room is spacious. There are so many light switches that it's hard to figure out which one controls what. There was a kitchen, but it wasn't usable – no pots, pans, plates, or spoons. There's an electric kettle, two complimentary bottles of water, and a fridge. The staff are very kind. I appreciate having a bathtub, and the hot water works. My biggest complaint is that even with the AC turned off, it was still cold. Maintenance came to the room multiple times, but it remained chilly. The pool is a good size, and there's a gym too. A supermarket is conveniently connected next door, along with cafes. Across the road is the Ritz-Carlton Hotel, and it seems to be owned by the same group. Postcards can be found at the Ritz-Carlton gift shop. The hotel front desk offered a service where, for $1 per card, they would go to the post office, buy stamps, and mail them for you – very helpful! A ride to the airport was about $10 via a ride-hailing app. The place has a retro vibe. There were koi fish in the lobby. The biggest issue is the no-smoking policy; you can't smoke outside, in your room, or anywhere on the premises. Apparently, this isn't due to Ramadan but is a Brunei rule.

Good value for money and a comfortable stay. The room was clean, spacious, and well-maintained, and the staff were friendly and accommodating. The location was also convenient for getting around Brunei. The only downside was that the shared bathrooms could be cleaner, as they were sometimes a bit dirty. Aside from that, everything else was satisfactory, and I enjoyed my stay overall.

The location is very good in the city center, it is very convenient to nearby attractions, the environment is OK, there are office and charging places in the public area, air conditioning, and the price is relatively cheap.