What a great find! The room was better than we expected, so clean and a massive bed. We paid more for a river view and were so happy we did as we had a cute balcony and could open the window doors and stand there and look out at the river.
The breakfast was amazing and we were asked whatever type of egg we wanted and it was made fresh.
We spoke to a great member of staff called Magda and she was so friendly and polite and would do anything for us.
We will definitely come back again.
Beautiful old manor house with adjoining buildings for bedrooms. Very comfortable bedrooms and excellent breakfast. Friendly , helpful staff. Beautiful grounds to walk around and very good gym and pool. Excellent value for the quality on offer
The property is very conveniently located near Gatwick Airport, making it an excellent choice for red-eye arrivals or early morning departures. The room itself is spacious and comfortable, providing a relaxing environment to rest before or after a flight.
On the downside, the room was quite cold, and there didn’t seem to be an obvious way to adjust the temperature, which affected overall comfort.
Room was extremely hot , couldn’t sleep , a/C was on and alleged at its lowest temp, but not really anything but a shallow cough coming out of the vent. Quite expensive too plus the restraints expensive for what you get. But the price you pay for being literally in the airport .
Plus if you get dropped off there’s a £10 charge ..so all
In all cost my £255 for room drop off food and drink for one night. Probably won’t stay the ere again due to high cost
We stayed at Orchid Epsom for 10 days and had a truly comfortable and pleasant experience. The hotel is very well located with good accessibility to both local transport and nearby attractions, making it easy for us to get around during our trip.
The property is clean, peaceful, and well-maintained — perfect for families looking for a calm place to return to after a busy day in London.
What really stood out was the wonderful staff who made our stay memorable. A big thank you to Akhil, Nikhil, Abhishek, Hava, Safa, Ali, Darshini, and Laura — each of them went out of their way to ensure we felt welcome and taken care of. Their friendly attitude, helpful suggestions, and warm hospitality made us feel at home.
Overall, Orchid Epsom is a great choice for anyone visiting the area — a peaceful stay with exceptional staff and great service. Highly recommended, and we’d happily stay here again.
Quite frankly, by day 2 we had fallen in love with the place, all staff on all sections were brilliant. All facilities were clean, well maintained and up to spec. Indoor pool, outdoor pool, 2 saunas, ice plunge pool, tennis courts, orchard and children's play area. There is also archery, bike hire and even boat hire so you can have a little trip on the river. We didn't do breakfast but there is a lovely little coffee bar with pastries and for the evening meal the main restaurant operates a buffet style with about 30 options so you could try a little bit of everything. The quality of the food was also very good. Finally I'll just mention that my partner enjoyed a couple of treatments at the spa and said her experience was superb. Thanks also to trip.com for offering an excellent room rate.
We live fairly local but decided to stay here as my daughter & her friends prom was at the wine estate local to the hotel, we wanted to make our girls prom a little more special.
Staff we’re very helpful friendly went above and beyond to make our stay perfect Cold water in fridge fans in the room and the weather has been hot. Food we ordered from the menu in our room was great & friends eat in the bar area which was also very good. I would recommend and would definitely stay here again.
The hotel needs some cleaning and renovation in the rooms, but the receptionist is very nice.
I felt very well received.
I recommend it if you need it in case of an emergency one or two nights.
There is a supermarket downstairs. It is also convenient for travel. There are not many places to eat nearby, and there is no Chinese food. But the hotel is economical. The experience of coming here this time is very good👍
4 stay here and it’s always a lovely place to stay but the prices are a bit too much.
Very Good
108 reviews
8.7/10
Price from
QAR 556
per night
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8.6/10
Very Good
The hotel was very good overall with good service, nice facilities and a nice family room which have recently been refurbished. The hotel was more than happy to heat up my food, good breakfast and having air conditioning which were really nice thing about this hotel.Unfortunately there were some problems such as the room card disabling each day due to it being sensitive to mobile phones and forgetting to give me, my wife and daughter’s 3 sets of towels.
Lovely country hotel. I was a bit worried driving up the unlit driveway in the dark, but rewarded by the beauty of the countryside in the morning. The room was comfortable and warm.
Nice cosy cottage room with underfloor heating in bathroom, a bath and separate shower cubicle with overhead shower, a wide range of complimentary soft drinks and snacks. Lots of small but fast spiders, but expected for a cottage with lots of garden space. Service was friendly and welcoming and you can request a golf cart ride to and from different locations on the Beaverbrook grounds. 4 different restaurants to choose from. Breakfast included. Relatively expensive (3 starters, 2 mains, 2 sides, 2 desserts and a bottle of water was £200) but also expected for a place like this. Service was great. Booking a hotel room for the night includes use of the spa, no matter which online platform you book through including trip.com. Spa was a nice experience, though felt more like a health club that had spa facilities rather than a dedicated spa as I thought they would have more than 1 of each type. 1 sauna, 1 steam room, 1 jacuzzi (only 1 button worked), 1 indoor swimming pool, 1 outdoor heated swimming pool and a kids pool. Felt like they could have cleaned the leaves in the outdoor pool. Lots of choice for massages and other treatments. Gym was nice and modern. Towels, slippers and robes provided. Overall a pleasant stay.
The hotel is a little dated and worn, so I had some trepidation when I first arrived. However, my room was very clean and comfortable. All the usual amenities. Breakfast was available but I didn’t take it. The only thing I would say is that the rooms are very close together And the doors are quite loud. I was fortunate in that I did not have noisy neighbours but I would imagine if you had people coming and going a lot it would be very irritating.
Lovely hotel. Perfect location for races but also nice if not. Beautiful scenery and very quiet. Parking easy with lots of space. We were able to check in early which was great before the racing started. Bar area very nice with a relaxing atmosphere. Staff very attentive. Room was very nice in the 2nd floor facing the golf course, so fabulous View. Very clean. Beds very comfortable and the bedding top quality with the best pillows ever. Toiletries are good quality with a long lasting smell on your skin. Towels greasy , white and fluffy. We had large windows like patio doors so could open wide. Only issue was the outside bar ( was no balcony) had loads of covert and dead insects in it. Breakfast. The dining room again had a very relaxing atmosphere was bright and very clean. The food options were plentiful and of good quality and quantity. Coffee from a machine , but used fresh ground coffee , beans when choosing you options. The bar prices were quite good, didn’t feel I was being over charged and the bar staff were quick and efficient. Overall a superb stay.
If you’re looking for the ultimate getaway, Hartfield Manor is absolutely the place to be. From the moment you arrive, you’ll be struck by the incredible location; it’s perfectly situated in a spot that feels both exclusive and wonderfully scenic, making it the ideal backdrop for a relaxing break. The staff here are the real stars of the show, though. They are so genuinely welcoming and attentive that you feel like a guest of honor rather than just another visitor. It’s rare to find a team that goes this far above and beyond to make sure every single detail of your stay is perfect. On top of the top-tier service, the cleanliness of the entire manor is seriously impressive. Every room and common area is kept in pristine condition, and you can really tell the housekeeping team takes massive pride in keeping the place sparkling. Between the spotless interiors, the stunning grounds, and the warm atmosphere, everything about this stay is a total ten out of ten. You’ll honestly be planning your next trip before you’ve even checked out.
This location was perfect for us for a nearby visit. The pub was very popular (almost full) and had a great atmosphere. The car park was very busy with patrons cars. Fortunately we could find a spot but it would be useful if, somehow, Hotel stayers were reserved a space. This could be requested by the hotel upon booking confirmation. Sadly, we did not have time to enjoy the food or drink in the bar before meeting friends. When shown to our room and while carrying over night bags up the stairs, it would have been extra helpful if our door had been opened for us by the staff member to walk straight in before setting those bags down. Small detail to go from 9.5 to a 10/10! After check in we left our room quite soon after to meet friends and only returned after midnight to sleep before next day check out. As a result, we could not really enjoy any service or facilities but the room was fine with an ensuite bathroom. Adequate for our needs. We have stayed before and would stay again should we need to be in the area. Thank you Star Inn
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