Excellent location which is near to everything: JR Hakodate station, bus station, tram station, taxi station, Hakodate Morning Market, Family mart, etc.
The room is spacious and has a sofa seat. At 13th flr where our rooms were, there was a cafe where guests could have a drink free of charge.
The breakfast spread was good and the staff were very polite!
However, the air-conditioning was auto turned to warm, and we could not switch it back to cool temperature. As a result my daughter has to resort to rent a fan, as it was very warm at night.
This hotel in Hakodate is really excellent. It's a 15-minute walk from Hakodate Station, but it's a straight shot, so it's very convenient. There's a free market about 350 meters away, and prices there are quite a bit cheaper than at the Asaichi Market. For scallops, I'd recommend buying them at a supermarket as they're even cheaper there, but for sea urchin, this market is better. There's also a direct bus to the airport right outside the hotel, which is only 3 stops and takes about 20 minutes, costing 600 yen per person. The accommodation itself is also great. We stayed for five nights, and the room was cleaned every other day. On the days it wasn't cleaned, if you left your trash outside the door, someone would collect it. The room also came with cooking utensils and a washing machine. We didn't book breakfast initially, but we tried it once on our last night after making a reservation in advance, and it was pretty good. However, there aren't many breakfast seats, so given the size of the hotel, you might have to queue.
This hotel is perfect for introverts, offering fully self-service check-in, check-out, and luggage storage. You can grab toothbrushes and combs from the front desk yourself. Perhaps due to language barriers, I found the staff to be a bit indifferent. The duvet looked a little worn and had some old stains, but the bedside tables had a charming, historic feel. The bathroom was narrow but very clean. In the triple room, we could barely open one suitcase. We chose a room away from the elevator, so our window offered a view of JR Hakodate Station, which really highlights how incredibly close the hotel is – just a few minutes' walk. There's also a Maxvalu supermarket about a 10-minute walk away, which is quite large and good for browsing. Plus, there's a delicious soup curry restaurant, King Bear, nearby.
Low-key loved this hotel! The location is super convenient—literally right next to JR Hakodate Station, so getting around the city and visiting the main attractions is really easy.
The staff were super nice and welcoming, always smiling and ready to help. The room was clean and comfy. There’s also an onsen and sauna, which was perfect to chill in after a long day of walking around.
You can also grab free amenities in the lobby, which is a nice touch. Breakfast was honestly so good and unlimited. There were fresh sashimi, salad, fried chicken, fish, pancakes, croissants, and the super tasty Hokkaido milk ice cream. And a lot more—just look at the photos!
Overall, great vibe, great stay. Would totally come back again. 🫶
If you're a Chinese tourist, don't set your expectations too high – it's just a basic hostel. Expect the lower floors to be equivalent to a 170-250 RMB standard in China, and even a 'premium' room shouldn't cost more than 400 RMB. The hallways are so narrow only one person can pass at a time, and there's no wardrobe in the room; clothes have to be hung on the hallway wall. You can't even lay your suitcase flat on the floor! I've never stayed in such a terrible room, and the pricing is incredibly unstable. I booked it for just over 1000 RMB, but after checking in, I found the price had dropped by more than 300 RMB. If you don't check the prices carefully, you'll get ripped off... Luckily, Trip.com customer service was great and refunded the difference! This hotel has no redeeming qualities. Although it's close to the subway station, there are definitely more cost-effective hotels nearby, all within walking distance.
This hotel was so good that now, as I'm blow-drying my hair halfway through in a hotel in Osaka and feeling miserable, I suddenly remembered I hadn't left a review for the Sapporo hotel yet.
First, the location. It's really close to Sapporo Station, so dragging luggage across the ice wasn't too much of a hassle. It's convenient for getting everywhere. Hokkaido University is just a 5-minute walk, and Tanukikoji Shopping Street is about fifteen minutes away. There's also Suwa Shrine, famous for its beautiful charms. It made me feel like I was living there.
Check-in was smooth. I just showed my passport at the front desk, and it was done quickly. The person who helped me then was a short-haired girl (I forget if she had bangs, but I think so) wearing glasses and speaking Chinese. She was patient and gentle, explaining all the hotel services in detail, like where the public bath was, how to connect to the room's Wi-Fi, etc. Very thoughtful and thorough.
Speaking of the room, it was a bit bigger than the triple rooms I've stayed in in Tokyo and Osaka. It was clean, pretty, and most importantly, bright. The TV could cast to devices, and it was easy to use. The bathroom had a separate wet and dry area with 24-hour ventilation, so it was never damp. The bathtub was large and clean, and I soaked in it for two days straight.
Writing this makes me even sadder because I'm currently standing with wet hair in the cramped bathroom of my Osaka hotel. I'll be leaving Japan in a few days. Sigh, I really miss Hokkaido. It probably would have been better if I had made Hokkaido the last stop of my Japan trip.
Actually, during my days in Hokkaido, I had many regrets. For example, my planned afternoon trip to Tengu Mountain was canceled due to strong winds and cable car suspension. Another time, I went out early, but the blue sky was mostly covered by dark clouds, with only occasional glimpses of sun. And then there were the cold, strong winds. Several times, walking down the street, the wind was so strong I had to duck behind a building while waiting for the traffic light, just to steal a few seconds of warmth. There were also countless moments when I almost slipped. Now, thinking back, I actually feel nostalgic for them. When will I experience those moments again? I can only wish that every winter in my future life includes a few days in Hokkaido.
On the day I went to Otaru, the temperature was -0.6 degrees Celsius, so cold! Along the canal, everyone was like they were ice skating. I was wearing snow boots I bought for 127 yuan in Tanukikoji, carefully stepping in the footprints of the person in front of me. The sky was so blue, the water so clear, and the houses on the distant mountains looked like a tiny world. I wondered what kind of life the people living there led. Every step offered a picturesque view. The path along the canal was neither long nor short. Actually, even if I had slipped, it wouldn't have mattered. If it made my impression of Hokkaido more vivid, something I'd remember decades later, or when I'm old, then it would be worth it.
The day before I left, I went to Hokkaido Shrine and Maruyama Park. The vast white landscape was so clean, and the bare trees made the snowy scenery even more beautiful. A small stream flowed through the park. Closing my eyes, I could imagine it as a waterfall, its sleep-inducing sound not knowing where it led.
Landing in Osaka, the rain was heavy, and I didn't have an umbrella. I got drenched walking across the streets to the hotel. Everything felt so different. It made me think of the tree downstairs at *that* hotel. Day in and day out, it was always there, watching travelers from different countries come and go like Hokkaido's snow, accumulating and melting. Watching them open Google Maps every morning to check their route and return at night with bags of convenience store goodies. A happy tree, witnessing so many happy journeys in Hokkaido that began from that hotel.
It's 1:45 AM Japan time now. My hair is almost dry. I'm not very sleepy, but I have to go to bed. Tomorrow I'm off to Kyoto. Usually, I think a lot at night or get anxious about various things, but during my days in Hokkaido, I felt surprisingly good. Even with unfinished plans, my mood wasn't dampened. Perhaps that's what a truly good trip is, haha, a journey for the soul? Anyway, I highly recommend this hotel!
You can reach the hotel by taking a bus from the station to the left of the airport exit. The bus to Horaicho costs 700 JPY and conveniently drops you right at the hotel entrance. You can also take a bus from the hotel to the airport, though services are less frequent, so you'll need to check the schedule carefully.
The hotel boasts an excellent location, close to both Jujigai and Horaicho tram stations, and within walking distance of the Kanemori Red Brick Warehouses.
The room was spacious, perfect for one person, with enough space to open my suitcase. It came with a fridge for food, and instant tea and coffee, but no complimentary water, so I had to buy some from a convenience store. The bedding was comfortable, and while the pillow was a bit firm, it was still okay. I didn't find any bed bugs, and the bathroom was clean. Housekeeping isn't daily; a full clean is done every three or four days. On other days, you need to leave towels to be replaced and trash outside your door by 10 AM.
Breakfast was plentiful and satisfying every day. It's a buffet with a wide variety of options, including freshly prepared dishes. I particularly enjoyed the pork rice bowl. Breakfast is served until 10 AM, but please note that entry stops at 9:30 AM.
The lobby offers complimentary drinks from 3 PM to 10 PM. The Hakodate milk and yogurt were delicious. Alcoholic beverages were also available, but I don't drink. Near the elevators, you'll find pajamas, toothbrushes, razors, facial cleanser, makeup remover, toner, and lotion available for guests to take as needed. There's also a laundry room and microwave on the first floor (and seemingly an ice maker), but I didn't use them.
The service was excellent. Even though there was a language barrier, the staff tried very hard to explain things clearly to me. I would definitely stay here again!
I had a wonderful stay at Air Terminal Hotel. The location is absolutely perfect since the hotel is directly inside the airport, making it extremely convenient, especially for travelers with early morning flights.
The airport itself has many shops, restaurants, snack stores, and convenience stores, so it’s very easy to find food, drinks, and anything you might need.
The room is compact but clean and comfortable. One of the highlights was the window view overlooking the airplanes — it was a unique and beautiful sight.✈️
😋Breakfast was excellent with a wide variety of delicious options. The staff were also very friendly and helpful. The hotel also offers access to an onsen, which is a great feature, although I didn’t get the chance to try it because the queue was quite long.
Overall, it was a very pleasant and convenient stay. I would definitely recommend this hotel to anyone looking for comfort and easy access at the airport.👍
This hotel was a pleasant surprise, exceeding my expectations! It's a couple of stops away from the bustling city center, but incredibly convenient with the subway exit practically at its doorstep. Taxis aren't expensive either. The room was quite spacious, and the park view was an unexpected bonus. For a hotel that's over sixty years old, it's exceptionally well-maintained and doesn't feel run-down at all. The staff were very attentive, and the breakfast was decent, nothing to complain about. Overall, a great stay! I've already recommended it to friends visiting Sapporo. I'd suggest booking a park-view room on the 9th or 10th floor.
Coming from the airport, there's a direct bus to Hakodate Station, and the hotel is very close to the station. The front desk service was excellent. On the first floor, they have thoughtful travel guides and restaurant recommendations. The large public bath was very relaxing.
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LLiduoxiliaolinuolisiI'd call this unbeatable. First off, the front desk service was truly above and beyond my expectations. It was snowing heavily, and the bellhop was still waiting outside for guests to arrive, helping with luggage. The outdoor private onsen in the room was also exceptional; the view and atmosphere were incredible. The breakfast, with its unbeatable ocean view, topped it all off. I had a wonderful day in Hakodate!
นนักเดินทางอินโทรเวิร์ตThe accommodation is much better than I thought. We went in the winter and the snow was really thick. The villa has 2 floors. The ground floor has a kitchen, a dining area, and a backyard area. The upper floor is a bedroom with a large window for sleeping and watching the snow. If you go in the winter, you have to push your luggage in a cart yourself. It's fun. The atmosphere around the accommodation is good, but it's more suitable for people with cars because it's quite far from the city.
GGuest UserThe hotel's location is excellent, right across from Nakajima Park, making it super convenient for playing in the snow! The facilities are quite new, but the room was a bit small. We booked a deluxe room, but the view wasn't great – it faced inwards. I wonder if it's because we checked in late, so we were given a less desirable orientation. The breakfast was also good; the ramen was delicious, and they even offered free breakfast for our 6-year-old son. Overall, it's great value for money, and we'd definitely stay here again.
AAhmad MostafaAfter spending six days in MGallery Hotel Sapporo, I can safely say this is not an ordinary hotel. Reception at 5 pm was professional, efficient and friendly. I didn’t have to wait. Well done. Takako and Cindy provided a warm, informative and professional service.
The concierge was helpful and welcoming. Very useful in a freezing outdoor climate - thank you Alex.
My room was as requested, 524. I booked a king room and it met my expectations. The design is lovely. The bathroom is not huge, but is well appointed with a bath and a separate shower. The room is very quiet and I had a very pleasant sleeping experience.
The hotel and my room are in excellent condition, with a high standard of decor and presentation. Clearly recently renovated. The design is first class. It combines a beautiful Japanese style, with classical and traditional designs. The result is very pleasant - Chic!
WiFi worked well. The room airconditioning was a little too hot for me, so I turned it off, and that was fine for me. The two guest’s lifts are fast and worked well over the six floors.
House keeping is also of a high standard as you would expect from a high end Accor hotel. This is especially so in Japan where service is an art form.
I had access to the executive lounge. It was a good experience. It provides a comfortable and cosy atmosphere, and the food quality is nice. The chefs are friendly and caring, thank you James. The lounge staff are first class. Thank you very much to Yokiku, Kaumini and chief Minoru for your attentive and excellent service. I appreciated your kind service.
The only negative I am sorry to say is the occasional noisy foreigners who don’t appreciate the quiet, polite, refined and subtle Japanese culture.
The location is convenient, and is about 15 minutes easy walk from the main Shinkansen station. Being in a built up area there aren’t any views of parks etc, but rather the city landscape. The hotel is 5-10 minutes walk to a variety of wonderful shopping areas.
Additionally, there are major shopping malls in the Shinkansen station area. Nearby, you can find many restaurants that should suit most people’s cuisine, budget and type of food.
Taxies are available at the hotel entrance. Buses and subway stations are nearby and provide access to various parts of the city. There are several attractions within 30-60 minutes of the hotel such as temples, museums and regional attractions. Ms Takako provided excellent suggestions.
To be fair, I read the Hotel’s web reviews. I noticed that the negative comments were from years ago, before the hotel became an Accor hotel two years ago. I noticed most of the more recent reviews are positive.
A special thank you to all the other warm staff for their excellent and polite hospitality. Having experienced hotels in every continent, this one stands out. The service and attention to detail is in a class of its own. Clearly, this is a special Hotel - undoubtedly, due to the hotel’s leadership.
Finally, a heartfelt thank you to the General Manager, Mr Ted Kitahara, and his management team. Mr Ted introduced himself to me by chance. He made me feel very welcome, and was most kind to enlighten me about the hotel’s design and its interesting history. I hope to meet the Japanese architect one day!
Overall, an extremely pleasant and first-class experience. I look forward to visiting again.
Thank you for a wonderful experience.
GGuest UserKudos to this hotel. My stay there was amazing. The hotel is close to streetcar station, but during winter it still pretty challenging to pull your luggage. That is expected situation for any hotel in Hokkaido 😆. The receptionist was really helpful. She help to call taxi for me when I don’t know how to do so.
GGuest UserThe hotel management is really poor. The public hot spring always has a sticky film on top, and there were foreign objects in the large pool where people lie down, almost cutting my skin. The worst part is that these things can't be removed. The day after soaking, my feet were incredibly itchy, probably due to a fungal infection. People with tattoos and whatnot were also soaking, and no one seemed to care. At 9 AM, staff members were walking around the hot spring area in outdoor snow boots, which was absolutely disgusting. And the funniest thing is, you have to take off your shoes when entering this hotel, and you're not allowed to wear slippers inside the entire hotel. I won't even mention the insufficient floor heating; walk around in socks for a bit, and white socks turn grey. Luggage can be wheeled through freely, so just imagine how dirty it must be. The dinner buffet was mediocre. I ordered a glass of red wine and had a headache all day afterward. The breakfast buffet the next day, however, was decent. I probably won't go back and hope they seriously improve their management. Don't tarnish the Tsuruga brand.
TTaidijunThis was my second stay at the Park Hyatt Niseko, and it seems the front desk staff was new this time. They made several mistakes, like sending us to the wrong building and getting our room direction wrong – quite unprofessional. On our third day, breakfast at the Chinese restaurant was poorly arranged; we were seated right next to the cart for collecting dirty dishes, which completely ruined our appetite. Otherwise, it was as excellent as ever! The housekeeping ladies were exceptionally good. After a day out, we returned to find our beloved teddy bear neatly placed on the pillow with a blanket over it – so thoughtful! And the teppanyaki was delicious as always!
GGuest UserHoshino Resorts' service is delightful! This hotel offers great value for money and is conveniently located very close to the JR station. The most pleasant surprise was the hotel's exclusive shuttle bus service connecting to all the main attractions in Hakodate. The breakfast was also excellent. Overall, everything was perfect.
GGuest UserI absolutely love Hanabishi Hotel — I had the best 2-night stay here. The hotel is quiet with no large tour groups, and I really enjoyed the traditional feel and relaxing vibes. I tried all of their room types, and my favorite is the futon room with a private onsen. The futon is very comfortable, and the room itself is incredibly spacious.
The staff are friendly and helpful, even assisting me with arranging taxi service. The location is convenient, only about a 10-minute drive from Hakodate Airport. I also loved both the breakfast buffet and the dinner set — they truly pampered me like I was the queen of the world.
The public onsen is beautiful and huge. I will forever choose to stay here whenever I’m in the area.
GGuest UserThe hotel is sooooo nice! I like the room and the community area where have big dining table and amenities for us to do our meals! Its just perfect! The room space is also okay, the bathroom are all modern and spacey!
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