Great hotel with international standards. The staff were bilingual and also assisted us swiftly when we called them. Very disappointed on the opening hours of the pool which made it impossible for us to go swimming, one of the reasons why we went there.
After a satisfying stay at Sono Felice Del Pino in Goseong, Gangwon Province last winter, we decided to visit Jindo Sol Beach this summer. The resort itself was perfect: from the immaculate facilities and stunning landscaping to the friendly service provided by the front desk staff, everything was exceptional.
However, our evening was completely ruined by a very unpleasant experience at one of the on-site chicken restaurants. When I went down to place a takeout order, I was told to return in 15 minutes. Upon my return, I was informed that my order had been missed and was asked to wait an additional 5 minutes. However, it took much longer than 5 minutes before our food was finally brought out.
I completely understand that mistakes happen, so I wasn't upset simply because my order was initially missed. However, what truly disappointed and angered me was the staff member's attitude: instead of even a simple apology, they unceremoniously dropped the food on the table without a word and walked away. I wasn't asking for anything extraordinary; I simply expected my order to be ready on time. And if an order is missed, I believe a basic courtesy, even a simple apology, is standard practice for anyone in business.
I even questioned if I was being overly sensitive, but after checking the reviews for this particular restaurant, I found numerous accounts of similar experiences from other customers. Of course, I understand that Sol Beach merely has a contractual relationship with this specific vendor. However, given the numerous promotional videos for this particular establishment found throughout the resort, I believe Sol Beach has a responsibility to oversee its operations to some extent, if only to protect its own image. Many reviews highlighted the sentiment that customers are treated without basic courtesy, as if they are merely one-time visitors who will buy once and never return. Is it fair to assume that these numerous customers will only visit Sol Beach once? It's hard to argue that poor management of these affiliated establishments won't directly affect Sono Resort's revenue.
Overall Verdict: Jindo Sol Beach staff and facilities were perfect, but the service at the affiliated vendor was appalling.
*(Note: The other on-site establishment, which would have been pictured here, provided excellent service. Please excuse the absence of photos.)
I loved the view, making this a memorable trip.
The beautiful Geobukseon Bridge was clearly visible from the windows.
The floors were heated with ondol, which made them warm, and the rooms were clean and well-maintained.
The gym was well-maintained and well-equipped.
I received a massage, and I was very satisfied with the guest discount and the one-hour late check-out.
The bread for breakfast was delicious, and the salad was fresh.
This hotel was much better than I expected, and I'd love to come back again.
This hotel is located in a great position close to the sea, hotel room is clean, the mattress is so nice, thanks to this, I had a great sleep, all the check-in and check-out procedure are smooth, there are a lot of nice restaurants out there, I would like to visit this hotel again next time!
Since there are no hotels above 4 stars in Mokpo,
I moved to Yeongam and stayed there.
Yeongam and Mokpo are so close that the location was the same, and
the accommodation was clean. (The sheets were a little torn, but that's okay.)
Cleanliness is the most important!
There were no inconveniences related to the accommodation,
but when I arrived on the day, there was a wedding at the hotel.
The parking lot was full. There was a lot of double parking.
The hotel definitely needs to improve this part.
They park in front of the lobby, which is really
I've never seen this before in all the hotels and resorts.
Really, guests should use a different place than the parking lot.
The hotel needs to manage it.
It is said that this is the only five-star hotel in Lishui. The service is very considerate, the facilities are good, and the view from the room is great. The breakfast tastes good. The location is just across the road from the scenic spot.
With a stay at HANOK STAY Sesimdang, you'll be all set to unwind after a day of travel.
You'll find a restaurant at the property with a variety of dining options available.
At this pension, you'll also find facilities including a bbq and garden.
Guests arriving by car can use the property's parking lot.
I went on a 2-day business trip to Utop Marina Hotel in Yeosu, and it was such a pleasant experience. The hotel offered a free cocktail and a complimentary yacht tour, which made the stay even more enjoyable. The view of the marina was beautiful, and everything was relaxing from start to finish. Highly recommend it for both business and leisure trips!
It seems like it was built not too long ago, and it seems like it's not well maintained, so it's a little disappointing ใ ใ But all the staff are kind, so they take requests well, and the bedding is nice, so it's great for a good rest! Baekgil Beach, which is connected right in front of the resort, is not a transparent sea because it's on the West Sea, but the water is clean and not deep, so it's easy to play ๐๐
Very Good
71 reviews
8.8/10
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8,5/10
Very Good
I stayed here for family trip. Good customer service. They got us free room upgrade to ocean view.
The cleanliness was excellent during my stay. The parking lot was spacious and convenient. I plan to use it often. Nangpan Pojangmacha was also within 10 minutes by taxi, which was very convenient.
It was exactly like the picture. It was spacious and comfortable. There were many restaurants and a mart nearby, so it was nice to walk around. I stayed in room 208, but the coffee pot and hair dryer were broken and didn't work. Luckily, there was a water purifier right in front of the room, so I used it. I should have told the owner, but he was away, so I couldn't tell him and left. I have another chance to go to Wando. I would definitely come back.
I went on a 2-day business trip to Utop Marina Hotel in Yeosu, and it was such a pleasant experience. The hotel offered a free cocktail and a complimentary yacht tour, which made the stay even more enjoyable. The view of the marina was beautiful, and everything was relaxing from start to finish. Highly recommend it for both business and leisure trips!
This hotel is located in a great position close to the sea, hotel room is clean, the mattress is so nice, thanks to this, I had a great sleep, all the check-in and check-out procedure are smooth, there are a lot of nice restaurants out there, I would like to visit this hotel again next time!
was a really great stay! i absolutely loved the location! pretty easy to get to by bus, stunning views of some islands and right next to a sandy little beach, what could you want more? the room was great too but just have in mind that it's not a premium hotel! for the price it is amazing but it does look worn out in some corners. kitchen had everything you need, even a stove top! all in all really calm, relaxing stay in a great hotel!
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