I like to host this hotel, everyone is very friendly, the service is very good, the food is very rich and varied, the rooms are very comfortable and clean, in general everything is very good
The facilities seem a bit small for the number of guests that we were. The pool is very small. The food isn't that bad, it's just that they take down the buffet very quickly. I really liked the location, it is near a small square where they sell very good food.
Everything was great.
The hotel is in front of the cathedral and has a spectacular view.
The pool is very good.
There is no noise.
The room is very nice and spacious with a very large bed
The staff is incredible.
It's in a good location for sightseeing. It's only a few minutes walk to the square. The front desk staff are very friendly. The room is tasteful and the shower is small but not a problem. The floor gets wet, which is common in overseas hotels, so it's acceptable. I'd like to stay here again when I visit Taxco again.
Hotels in Guerrero33.3% of visitors choose this area
LLaura Cortes2023.01.31
The location is fantastic BUT the quality of the service and the whole experience went down. I remembered it to be much better than what it was. I am not sure if I would stay there again. The view is fantastic!
Hotels in Guerrero33.3% of visitors choose this area
GGuest User2023.06.27
Very satisfied, an old hotel worthy of recognition! Alpurco’s tourist attractions in the 1960s were already unfamiliar to foreigners. After booking a hotel, I felt even more uneasy after reading online reviews. I insisted on visiting based on my impressions from more than 50 years ago. I was really worried that I had chosen the wrong place and hotel! We have been here for thirteen days and have not seen a single Chinese! The hotel stated that it was opened in 1984, which is indeed long enough. The front desk of the hotel arranged a room on the 25th floor. Standing on the balcony, I suddenly felt that I came to the right place and chose the right hotel! Excellent location, beautiful appearance, and thoughtful design reflect the luxury of more than 40 years ago! Although the decoration level is decades ago, the space is spacious, the cabinets are large enough, hot water is available all day, the lights are bright, the electricity is sufficient, the air conditioner is easy to use, and the Internet is smooth. Although it is not luxurious, it is very practical. What's even more amazing is that the service attitude is very good. From the front desk to the dining room, from the floor to the swimming pool, the employees are very kind and enthusiastic. Although they don't understand Chinese, they all try their best to help us solve the problem and come back every day Cleaning up the clean and bright room, I feel sincerely satisfied! So we want to give HS Hotel a big thumbs up! What a solid old but very nice hotel!
One thing to mention: the balcony door of 2511 needs to be repaired.
Hotels in Guerrero33.3% of visitors choose this area
DDinglaobanHF2023.06.12
The whole is very good, there is a problem with the faucet in the bathroom, and it will spray directly out of the basin as soon as it is opened.
Great
102 reviews
9.1/10
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8.0/10
Very Good
Looking for all-inclusive resorts, the Ritz appeared as one that provided a lower cost compared to other hotels in Acapulco. Deciding to give them a try, we stayed at the Ritz for a week. The studio suite was a decent size, not too small but it isn't a very large room either. The room was cleaned quite nicely when I arrived. The staff treated me well, and helped me with my inquiries. One thing to note is that the Ritz is a bit of a distance from the airport, and it's not next to the beach, but it doesn't take too long to get to the places necessary to enjoy Acapulco. Overall, the Ritz can provide good value for money if you're looking for an all-inclusive resort in Acapulco.
GGuest UserThe location is regular, as Taxco is a small town whose centre is easily accessible on foot. The breakfast is regular as well, nothing special, though, if it was not included in the tariff, I would prefer to have a breakfast at a restaurant around Zocalo. Of the negative impressions -- the room was quite poor: although big enough (two floors), the furniture was old and not functioning (no gas in the kitchen; a radio from the 1950s was there but it did not work). The inner yard is rather a contra, since it was full of families with kids near the hotel's waterpool listening loud local music all day round. The audibility was poor -- one can easily hear what is happening in a room next to it.
Pleasant stay - room and bathroom very clean . Walking distance to zocalo. Will not hesitate to stay again should I return. Be aware though that there is no elevator and rooms are either up or down from he lobby.
Unfortunately, the rooms are not as advertised. I think it was due to our particular circumstances that we stayed in rooms on the first level.... But everything was very good in terms of service and cleanliness ☺️
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