Perfect place to stay. Five minute walk to tour pick up point and close to Skanderburg square. Very clean and had everything you needed if you wanted to self cater. Separate bedroom to lounge and lots of little extras such as shampoo, dishwasher liquid and washing powder for washing machine. Great little shop at end of street for water and groceries. Clear instructions provided to access key. Would definitely stay here again.
My reservation didn't match what I had requested. We were three people, but we received a small room with two separate single beds. It's possible that the reservation disappeared due to the Microsoft crash because I couldn't find it in my emails either. However, the staff was very accommodating and brought in a rollaway bed to the small room. As a result, the space was a bit cramped. Nonetheless, the staff was very competent and attentive. There were also two power outages in the area over two days, but that wasn't their fault.