Pet-friendly Hotels in Brandenburg, Germany

This is new hotel, conveniently located very close to the central train station in Potsdam. Take the exit to Friedrich-Engels-Straße, turn right and you already see the new nice looking building about 300 m away on the other side of the street ”Lange Brücke” (long bridge). The reception and breakfast area is on the first floor (Erdgeschoss), well lighted with large windows. Everything looks new, nice and neat. (No worries, no smell at all from construction materials or new furniture, also not in the corridors or in my room). The standard room I booked is small with minimalistic furniture, but I like it simple anyway. The tiles in the bathroom are real cool and nice looking, so is the carpet and color arrangement in the floors. The staff was friendly, but you need to be a bit patient, as several if them are new and still being trained on the software to check in. 😊 No doubt, next trip to Potsdam I will chose the same hotel.

I had a very satisfying stay at the IntercityHotel Berlin Airport BER Terminal 1+2. The hotel's location is incredibly convenient, right next to the airport. It's a short walk from the terminal, which is perfect for travelers catching early flights or arriving late. The room was clean and tidy, and quite spacious. The twin business room had comfortable beds and excellent soundproofing, ensuring a very quiet night's rest. The facilities were comprehensive, and the overall environment was modern and comfortable. The front desk staff were very friendly and helpful; both check-in and check-out were smooth. The breakfast offered a good variety of options and tasted great. Overall, I was extremely pleased with everything, from the location and room comfort to the service. If I'm ever flying from Berlin Airport again, I'll definitely choose to stay here.

I am writing to formally document a series of service failures, inconsistencies, and a safety concern experienced during my recent stay at IntercityHotel near the airport in northern Germany. Upon arrival, I encountered unprofessional conduct at reception. Despite the desk being empty, two staff members failed to acknowledge me appropriately, avoided eye contact, and instructed me to wait in a dismissive manner. Although self check-in machines were available, no guidance was offered. I had to identify and request to use them myself, receiving only minimal and inattentive responses. During my stay, I requested a basic item (a box of tissues) from housekeeping, which was never delivered. This reflects a failure to fulfill a simple and reasonable guest request. More concerning was the inconsistency regarding late check-out terms. I had agreed with a morning receptionist (Amy) on a late check-out until 3:00 PM for €35. However, when I reconfirmed this with the night receptionist, I was informed that check-out was only free until 1:00 PM and that each additional hour would cost €50. This contradiction indicates a lack of internal coordination and transparency. As a result, I was compelled to leave earlier than planned. Additionally, my interaction with breakfast/lounge staff was inappropriate and unprofessional. I was met with visible irritation (sighing, dismissive tone), condescending remarks regarding my order, and poor service delivery. The coffee provided was of unacceptable quality (containing grounds and served in a visibly dirty cup). A request for almond milk was handled with reluctance and discourtesy. The final remark, “enjoy your coffee,” was delivered in a sarcastic and unprofessional manner. Importantly, I also encountered a safety issue in the room: I found a piece of broken glass on the floor at the entrance of the bathroom. This represents a clear lapse in cleaning standards and poses a risk of injury, which is unacceptable in any hotel environment. While I acknowledge that the room was otherwise clean and comfortable, with good air conditioning, and that the bathroom facilities and breakfast offering met expected standards, the overall experience was significantly undermined by repeated service failures and the aforementioned safety concern. The pattern of behavior observed suggests deficiencies in staff training, internal communication, quality control, and basic service standards. This falls below what can reasonably be expected from a hotel operating under a recognized brand. I trust this complaint will be taken seriously and reviewed internally to prevent similar experiences for future guests.

We enjoyed the stay at the hotel very well. Breakfast buffet was very varied, the staff friendly and our room was clean and clean.

Ottima sistemazione a 10 minuti dall’aeroporto. Hotel nuovo o quasi, la nostra era una camera family da quattro molto spaziosa, pulitissima, con due televisori e molto comoda. Eccellente! Ci sono due-tre ristoranti raggiungibili a piedi

Good hotel for a short stay. The room was clean, comfortable, and had everything needed. The location is convenient, and the staff were polite and helpful. Check-in and check-out were simple and without any issues. The hotel is practical, quiet, and well suited for a business trip. Overall, a good experience and a solid choice for the price.

The hotel is near to the Airport BER in a region with several hotels and B+B almost on the meadows. Despite this they still charge you for about 30 Euros parking fee per night. The room is clean but tiny and very basic amenities. There is no bottled water or water kettle or tea and coffee at your room. The breakfast is ok but kind of in the lobby. So for this price which insn‘t cheap you can only expect very basic things. The airport transfer by bus costs 3.5 euros and takes about 7 min bus ride. It leaves every half hour in front of the hotel.

The location is very good, just opposite the Palace of Souci. It's a business hotel. It's very small, the bed is not good, there is no space for the suitcase once it goes in. The facilities are also average and relatively old, but the hotel is not cheap. I don't understand why it is so expensive. The waiter is a bit stupid. The hotel parking space is not allowed to enter, and you have to go to the front desk to report it. It's hard to talk to. But the breakfast is very good. The facilities are relatively old.

It was really nice. The price is affordable. Facilities are okay. The staff is friendly and helpful. I can recommend this hotel to stay in 🙂

Reception wasn't so good. A young receptionist, chewing gum with her mouth open, managed to force out a hello and then handed over the room key without explanation. We've received a friendlier welcome. Breakfast was good. Room was clean. The stairwells are not for use except at the reception. Therefore, the walks are very long.