2 persons 1serviet despite request.
The hotel is very comfortable and very comfortable and very comfortable.
No salad at breakfast on Sunday morning.
Many bread hygiene, everyone touches it to be able to cut it.
The room is located in the eastern side of the window with a cross-seaking balcony.
No air conditioning, it was very hot but impossible to open the window the world passes on the balcony.
Sorry the outer greening framework is nice.
Very disappointed.
The front desk was very friendly. Seeing that we were a family travel, we took the initiative to give us a Unicom room. The hotel geographical seat is very convenient. It takes 10 minutes to walk to the cathedral.
A Hidden Gem in the Heart of Mulhouse
We absolutely loved our stay here! The location is unbeatable – right in the heart of Mulhouse, within walking distance to everything, yet peaceful and cozy.
The hotel’s interior design is truly unique – every space, from the lobby to the rooms, has its own character and charm, with great attention to detail. You can feel the creativity and care that went into making it feel both stylish and welcoming.
The breakfast was rich and varied, with plenty of fresh and tasty choices.
And the level of service was exceptional – truly professional, kind, and attentive throughout our stay.
This is definitely our place next time we visit the area. Highly recommended for anyone looking for comfort with personality!
Inviting, friendly, clean and in the heart of the city of Kaysersberg. Persona l was very friendly. Breakfast is rich and in a cozy atmosphere. Parking on the public parking lot, but in the hotel you get a 24h-Karte for €5, the advancement from the hotel for loading and exit is allowed. I and my family would like to come back.
Excellent service! Fast, friendly, efficient and good quality!
The bedroom and bathroom are great!
The breakfast is delicious and the location is perfect!
I highly recommend !
The location of the hotel near the pedestrian and commercial streets allows you to walk.
Good litter clean room Sorry that the ceiling covering marks a little with the rest of the room (gives a sense of vetusity)
Beverages and cakes are available at all times as well as aperitif are a more during the stay and are very valuable
The staff is very welcome and available
Very good stay
We had a wonderful stay at The Loisium. All the staff went out of their way to make us feel welcomed. The spa was incredible with heated outdoor pool; two saunas (at different temperatures) and Hamman.
The food was fabulous- all sourced locally and the wine is spectacular!
Would recommend this to anyone who wants to break up a journey travelling back to the UK as it’s around 3hrs from Eurotunnel
Very Good
112 reviews
8.9/10
Price from
JPY 31,256
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8.5/10
Very Good
CChiuThe hotel is conveniently located next to the Reims train station, but reaching it was more challenging than expected. You need to exit the station through a specific platform exit that’s not easy to find, as there is little to no signage. We took the wrong exit, which added an extra 15 minutes to our walk to the hotel.
Upon arrival, we were quite surprised by the reception—or rather, the lack of a traditional one. It consists of just a small coffee table with a single computer, where one staff member manages both check-ins and check-outs while constantly running back and forth to assist guests. Initially, I thought this was just a secondary station and that a more formal reception area existed elsewhere, but that wasn't the case. I couldn’t understand how one staff member could handle all the guests with such limited resources, especially during busy periods. I suspect it could easily become chaotic during peak hours.
The room itself was quite small, and breakfast was not included in the rate. However, the hotel had an interesting offer: if we opted not to have housekeeping during our stay, they provided two complimentary glasses of champagne. We were happy with this arrangement, as we usually prefer not to have anyone enter our room during a short stay. We did enjoy our two glasses of champagne at the bar after dinner, which was a nice touch.
That said, with no breakfast included, there might be better value options available in the area. It's also worth noting that finding a place for breakfast near the hotel wasn’t easy, with limited options within a 5-minute walk.
KKkaatteebbThis is a difficult hotel to review. The rooms we originally booked did not match the rooms that we were allocated. I understand that the hotel is an old building with a variety of styles of rooms, but the advertising is very misleading. With the help of the wonderful gentleman at the front desk, Noam(?), we shared our complaint and were given different rooms that were much better. Noam went above and beyond to make us feel accommodated and welcome throughout our stay. One thing to note is that the property doesn’t have USB charging points, so you will need an adapter. Finally, we did have a fire alarm that was very laissez faire (I ran down the WOODEN fire escape stairs in my socks to find the hotel staff (an older gentleman) not really doing a lot - and not really explaining what was going on) and the fire escape had A LOT of cleaning supplies and furniture that in a real situation would have cost lives - I do think this is something the property needs to rectify immediately.
GGuest UserThe hotel is the best value for money, the room is comfortable. The bed is comfortable. Not far from the station. The center is also on foot. The staff is friendly. No slippers. I'll be back
AAnonymous UserRoom was spacious, good and clean. The only thing was that the reception hours need to be communicated properly. We arrived at least half hour before the stated closing hours but already no one there. As we booked through trip.com, we didn’t receive the instructions to the safe where they dropped all the keys for « late » guests. But obviously we weren’t even late as mentioned, we arrived before the reception closing hours. Thankfully we met a gentleman who had the safe’s access code and we were able to retrieve our room keys
CCiao75I stayed for three nights. It's conveniently located right in front of the station. It's fine if you arrive late at night. The antique elevator is still in use, so be sure to try it out! The reception staff were all very friendly and I had a pleasant stay. I'll definitely use it again when I come to Strasbourg.
The hotel entrance closes after 11pm, so make sure you check how to open it if you're staying late.
GGuest UserAdvantages: Newly opened, very close to the university, not far from the city, there is a large shopping mall behind, which is very convenient, and there is a tram at the door
Disadvantages: 1. The front desk is informal, just a small table; 2. Check-in requires credit card number, name, and CVV number, and the risk of fraud increases, so I didn’t sleep well all night and immediately locked the credit card; 3. The quilt in the room is very wrinkle
I won’t dare to stay at this hotel next time.
잇잇연The tram and bus stop were close by, so the access was good.
I didn't eat breakfast, but there was a bakery nearby, so it was easy to buy.
There is an elevator in the hotel, but when you enter the hotel from outside the hotel, there are about 10 steps, so you have to carry your suitcase up.
GGuest UserGood location close to supermarket, bakery, Main Street, 8 minutes from train station, although room a bit small but have everything you need, recommend!!
BBarthosExcellent welcome!
The hotel is perfect, the staff is warm and the small care!
Unfortunately a little far from the center but the 30-sec A tram is a great gain!
A small slot but you can stay there for europapark (numerous stops in the city)
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