CChiuThe hotel is conveniently located next to the Reims train station, but reaching it was more challenging than expected. You need to exit the station through a specific platform exit that’s not easy to find, as there is little to no signage. We took the wrong exit, which added an extra 15 minutes to our walk to the hotel.
Upon arrival, we were quite surprised by the reception—or rather, the lack of a traditional one. It consists of just a small coffee table with a single computer, where one staff member manages both check-ins and check-outs while constantly running back and forth to assist guests. Initially, I thought this was just a secondary station and that a more formal reception area existed elsewhere, but that wasn't the case. I couldn’t understand how one staff member could handle all the guests with such limited resources, especially during busy periods. I suspect it could easily become chaotic during peak hours.
The room itself was quite small, and breakfast was not included in the rate. However, the hotel had an interesting offer: if we opted not to have housekeeping during our stay, they provided two complimentary glasses of champagne. We were happy with this arrangement, as we usually prefer not to have anyone enter our room during a short stay. We did enjoy our two glasses of champagne at the bar after dinner, which was a nice touch.
That said, with no breakfast included, there might be better value options available in the area. It's also worth noting that finding a place for breakfast near the hotel wasn’t easy, with limited options within a 5-minute walk.
GGuest UserThe hotel is the best value for money, the room is comfortable. The bed is comfortable. Not far from the station. The center is also on foot. The staff is friendly. No slippers. I'll be back
GGuest UserThe 24-hour club is simply amazing. We took the 6 o'clock train to Berlin, and went to the club to have a cup of coffee and some snacks before departure. It was really considerate and convenient. Thanks to the service staff of OKKO!
AAnonymous UserRoom was spacious, good and clean. The only thing was that the reception hours need to be communicated properly. We arrived at least half hour before the stated closing hours but already no one there. As we booked through trip.com, we didn’t receive the instructions to the safe where they dropped all the keys for « late » guests. But obviously we weren’t even late as mentioned, we arrived before the reception closing hours. Thankfully we met a gentleman who had the safe’s access code and we were able to retrieve our room keys
GGuest UserI usually don’t write reviews but this time I do want to!
I spent 3 lovely days in this beautiful house, absolutely loved every minute of it! The host Philippe is a very kind, sincere and warm person, I felt at home! The room and common area were very clean and well decorated.
Thank you again Philippe for the hospitality, I’ll definitely come back again during summer.
DDaniela Di RoccoSoggiorno perfetto! L’hotel è situato in una posizione strategica: a soli 4 minuti a piedi dal centro storico e con un comodissimo parcheggio pubblico proprio di fronte. Le camere sono moderne, curate nei minimi dettagli, con materassi eccellenti e biancheria in lino di ottima qualità che fa davvero la differenza. Bagni spaziosi e impeccabili nella pulizia. Abbiamo apprezzato molto anche i vari spazi all’aperto, perfetti per rilassarsi. Un plauso speciale al ragazzo alla reception, semplicemente fantastico e super disponibile. Per non parlare della colazione: davvero favolosa! Consigliatissimo.
잇잇연The tram and bus stop were close by, so the access was good.
I didn't eat breakfast, but there was a bakery nearby, so it was easy to buy.
There is an elevator in the hotel, but when you enter the hotel from outside the hotel, there are about 10 steps, so you have to carry your suitcase up.
GGuest UserGood location close to supermarket, bakery, Main Street, 8 minutes from train station, although room a bit small but have everything you need, recommend!!