Facilities: The room was a bit cold. The central air conditioning wasn't working well. The hotel provided a heater, but it was still chilly!
Cleanliness: Not good.
Ambiance: It's not far from the airport, which was convenient for an early morning flight.
Service: The staff were very friendly and helpful.
The Staff of this Travel lodge are very helpful indeed. All go out of their way to help.
When we arrived, Sanjay helped us with car parking and stored luggage for us while we sorted it out.
We were given items we asked for when the cleaner forgot to leave them in our room.
The breakfast staff were extremely pleasant and helpful at all times. The hotel is in an excellent location and is quiet at night.
Big disappointment, check in at around 5pm and found out there is no electricity. it only came back at around midnight, and again at around 8am in the next morning, they lost electricity again. I don't see any efforts from the staff to ease the problem. Phone signal was bad too adding fuel to fire.
The location was good, right at the services. However, upon arrival at the reception and whilespeakingto the receptionists, the reception area stinked of sweat. But the receptionists were friendly.
The bath had marks on it like it hasn't been washed. There was no shower gel.
Parking was £5
Lovely hotel and staff were very friendly and helpful - they kindly let us check in 2 and a half hours early as our rooms were ready which was very kind. However, there were some issues: terrible signal (but there is free wifi so not too bad); we paid for buffet dinner and it was not good, do not recommend at all; the cleaning staff knocked on my door at 9:45am shocked that I was still in my room (checkout is 11:00am) then asked when I was leaving (felt inappropriate and that I was being rushed as she was waiting at the end of the hallway for us to leave); lights in the room were very weak; the shower took over 5 mins for water to turn on and was not strong (not ideal was washing long hair). My family an I would not choose to stay here again unfortunately as there are many other hotels in the area for similar price. Windsor was lovely (would visit again) but there is nothing to do in old Windsor or anything near the hotel, so you are reliant on the hotel or uber.
I recently stayed at the DoubleTree by Hilton St. Anne’s Manor and was impressed by its charm and setting. The hotel is nestled in a peaceful, green environment, making it a perfect escape from the hustle and bustle. The location is excellent, with easy access to nearby attractions, yet it feels wonderfully secluded.
The property is well-maintained and spotlessly clean, with outstanding service from the staff was friendly, attentive, and always ready to help. Facilities are top-notch, adding to the overall comfort of the stay.
The only drawback was that a few rooms, including mine, did not have air conditioning, which could be uncomfortable during warmer days. However, this was a minor issue compared to the overall experience.
If you’re looking for a quiet, relaxing stay surrounded by greenery, with great service and amenities, this hotel is an excellent choice.
The overall experience of this hotel is very good, the process from check-in to check-out is very smooth. The service staff is kind and courteous, the room is clean and tidy, the facilities are complete and well maintained. The location is convenient and the surrounding life functions are also very convenient. The overall accommodation environment is comfortable and relaxing. It is a pleasant stay experience. I will have the opportunity to visit again in the future.
This time I stayed again, because I was satisfied with the early stay, the location is convenient, there is parking, the room is clean, the staff is warm and helpful,
Breakfast is also very good, I will choose this hotel next time.
On Sunday when I checked out on Sunday 6th July forget my phone ( Samsung Z Fold 4 in the room when I reached my destination I called the hotel and told them that I had forgotten my phone. The gentleman that I spoke to claimed that the phone was not there and I asked him to ask the housekeeper and he told me that there was no phone that was brought to the reception. I called on Monday and asked to speak to the manager and u was told that she is not in but promised that she will call me back. Today 8th I called the hotel there was no answer. I tried to track my phone on google and the location had been encrypted. And it shows that my phone was on on Sunday night at 1:14 am. I don’t understand how can the phone disappear in the room without trace. Kindly help me to get my phone back. I was on room 310. My contact is ***********.
Great
42 reviews
9.0/10
Price from
£38
per night
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