Pet-friendly Hotels in Norfolk, United Kingdom

On arrival of the hotel we where asked to pay. We had already previously paid but the desk were unsure so let us go up to our room and asked us to come back in the morning. The receptionist was extremely polite and apologised for the mistake that they had made and in return gave us breakfast vouchers. We informed her that we had no working window and it was uncomfortably hot in the room with only the fan and no air con. She gave us a card for the air con but sadly the air con was extremely poor. After 2 uncomfortably hot nights we informed the lady on check out that we didn’t have the best experience in terms of the temperature of our room. They apologised but still was uncomfortable. Apart from that our stay was welcoming and very clean.

Everything from check-in to departure was perfect . The room was spotless with a big comfortable bed . We used the spa and pool which was all extremely clean with very polite staff at reception . This is our 3rd visit here and each time we’ve been very impressed Breakfast was very pleasant as were all staff .Vast selection of food and beverages for all dietary requirements . We enjoyed the full English breakfast that was cooked to perfection followed by some fresh pineapple / watermelon . We’ve stayed here a couple of times when we fly to UK and will continue to enjoy a weekend break here in the future .

A lovely hotel, across from river moorings, and in a peaceful setting. The Staff were very helpful, even carrying my case up the quirky staircase.The room was clean, with good decor, and facilities. The en-suite had a bath and shower, which was a bonus. The only downside was limited plug sockets, but it was a minor issue. The hotel itself is welcoming, with some low doorways and corridors, adding to the original features. And despite a mix of old/new decor as they continue to make improvements, it had a very relaxed atmosphere. Breakfast was lovely, well-cooked with lots of flavour (great bacon and sausage!) We didn't use the bar, outdoor seating or garden, but the Kids Play area looked fun!

1. **Breakfast Variety**: The breakfast here is fantastic! There are plenty of choices to suit different tastes, making it a great way to start the day. 2. **Amenities**: The hotel features a well-equipped gym and indoor swimming pools, which are perfect for staying active or unwinding after a long day. 3. **Room Size**: The rooms are spacious, offering plenty of room to relax. However, they do have a slightly older decor that might not appeal to everyone. 4. **Toiletries**: A heads-up for future guests: remember to bring your own toothbrush, toothpaste, and slippers, as these are not provided. 5. **Location Considerations**: If you're not driving, I wouldn't recommend this hotel. It’s a bit isolated, making it less convenient for those relying on public transport.

Service was good Lighting in the room was not good - when you enter a room you expect a light switch to be near the door instead of having to go to the light switches half way into the room next to the bed, even the receptionist was baffled. To get a light on near to the door entrance you have to turn the bathroom light on !!! A socket to the left hand side of the window is fitted sideways !!! The sockets to the right hand side of the dressing table should not be one on top of the other Lots of condensation on the windows therefore dripping due to the aluminium frames

Whilst the room was beautiful and clean, the service let the place down. Waited fir 15 minutes to book in, found out about a hotel carpark fee when we arrived. Breakfast was slow and gad to call someone over to get a coffee refill. Builing and room were lovely

As a solo business traveller, this place was perfect for what I needed.

The hotel has a history of hundreds of years. When you go to have breakfast, you will find it has a sense of history. You can go for a stroll in the church opposite, which has hundreds of years of history. The entire city is full of hundreds of years old buildings, so you can go out and walk around when you have time. There is a Chinese restaurant nearby, a ten-minute walk away.

Cleanliness was fantastic, staff were excellent and extremely helpful, friendly. Food spot on, would definitely come back.

The location is good next to the central bus station. Good health and a few clean. Facilities, service.