Location is a bit far from the city center, not very good, but access to the city is not bad
.  The interior is really fashionable and nice because it was just done. ..
Small and exquisite room.
The restaurant is booked in advance and will provide services even if you arrive late, which is very good. The Polish food tastes very good and the environment is exquisite, exceeding expectations!
No special hotel but it's fine. Wellness is present but not used, it looked good. Beds have spiral mattresses and feel what's hard but sleep well. Breakfast was clean and spacious. Location is a good starting point to go to Auschwitz.
The best hotel out of my europe trip from vienna, prague to poland.
Great service from the front desk and was helpful with my passport left behind in prague.
Mandatory spa facilities for the freezing cold weather was great! Feels like ive stepped into a brand new hotel.
Overall, would go back just for the hotel
There is no better location if you want to relax before a flight. Modern, clean and with all necessary amenities and facilities to have a pleasant stay. Was also very happy since through my Trip Diamond membership I got a discount of about 15% on the best rates available online and even on the Hilton site
The hotel is conveniently located close to the Old Town, Carrefour Express, and tram stops.
There are a total of three power outlets available.
The shower has good water pressure.
Luggage storage is also available free of charge, which was especially helpful for a solo traveler like me who arrived in Krakow at 9 a.m. while check-in wasn’t until 2 p.m.
The only drawback is that you might hear people talking and vehicles passing by especially at night since the hotel is located just beside the main street.
We are celebrating our jubilee wedding ceremony on the date of check-in. They gave us a great surprise : room upgrading, specially decorated with balloons, chocolate, campaign and a handwriting congratulations card....Appreciated!
All the staff were very friendly and helpful, including those in the restaurant.
The swimming pool and spa facilities are relaxing and comfortable.
The hotel facilities are very good and very new. The service attitude is first-class. The dining in the restaurant is delicious. Especially the free range chicken.
Mercure Krynica Zdroj Resort and Spa is a 4-star hotel located opposite Gora Parkowa and Park Zdrojowy in Krynica Zdroj. Hotel offers comfortable spacious rooms, fully equipped meeting facilities and restaurant. Hotel in Krynica Zdroj has a business, leisure, and recreational profile. Guests can relax in luxurious Spa with pool and unique, paid sauna complex. Its unique Spa offers variety of unique rituals.
Fantastic 4 star Hotel. There was nothing I could fault. The staff are welcoming with a friendly smile and always helpful. The location of the hotel is perfect, straight over the road from the train station and mall. Makes getting to and from the airport effortless. If we ever come back to Kraków we will rebook this hotel.
Excellent
68 reviews
9.7/10
Price from
AU$186
per night
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8.2/10
AAnonymous UserLoved the place. Right next to the central train station, which also had a huge mall and supermarkets near by. Close to old town. The apartment was spacious with a kitchen, including a microwave, stove for cooking, utensils, plates and fridge. The room was slightly warm (perhaps because we did not know hot to operate the AC) but it was alright. The bedroom was facing a road and could get a little noisy at night when people walked past/ loud cars went through, but it didn't wake me up or anything. There was also ample space in the closet. The staff there were also very helpful and nice during our interaction. Would recommend.
GGuest UserThe hotel is right opposite to the Krakow Main Station and a big shopping mall, and is around 10 minutes from the gate of the Old Town. The hotel has a cool lobby too. The staff was friendly and polite. The room was slightly too small but it got a very decent and cool decoration and could be controlled with a tablet (including the TV). The bed was comfortable. Yet, the lack of a gym/pool might be an issue to those who want to exercise. Overall, this is a hotel of very decent quality and professional staff!
AAnonymous UserThe location is super good! 5 minutes walk from the train station or bus station to 😄
But the hotel is a bit old, the sound insulation is poor, the bath is very slow, the bed is too soft, the wife is too soft 🙂↕️
AAnonymous UserThe room overlooking the square made the stay interesting as the view of the square was superb.
Easy access to Carrefour express marts, f&b outlet,etc.
Just that ride hailing car could not bring us into the square so we had to drag our suitcases about 50m from the hotel to check in.
Don't know if this helps: we asked our friendly desk staff (see the pic) for a cab upon checkout, and it came right in front of the hotel (in the square). But it was at 0530hrs!
GGuest UserBeautiful place. Magnificent location. Luxurious breakfast. Hotel's staff usually was very helpful - not perfect because one slim bald and three-day unshaven guy with glasses liked to direct me to using Internet for solution (and one his woman colleague said it once.) what is against of concierge's duty. A cleaner did her job wonderful but she could be more diligent because I detected hair in places and it could there where miss is impossible.
AAnonymous UserB&B hotel located in Nowy Targ, a town close to Zakopane. The room is clean and tidied everyday. With amenities like water boiler, hair dryer, etc. everyday there is 2 bottled water provided. Location is close to Nowy Targ bus station and restaurants. A supermarket right next to the hotel, opened until 2330. I definitely recommend this hotel if you are planning to ski in zakopane.
KKingston VHeating wasn’t working properly. The front desk tried fix it but didn’t work so they upgraded me to a different room. The original bathroom has a strong 渠味. Check in is supposed to be done though getting the PIN code via SMS but didn’t work with me until I had to call them twice. No front desk reception either but they are available on WhatsApp.
Kkitty Tsui 2There is no hairdryer in the room. The water pressure is very good. It is easy to wash hands and take a shower. The front desk staff is very nice. The breakfast is rich. There is a bus stop outside the hotel. The bus runs every 15 minutes. You can also walk to the tram stop in ten minutes. It usually takes 30 minutes to get there. You can reach all the attractions you think of.
GGuest UserThe apartment was clean and equipped with all necessities. Judging from the photos we imagined it to be bigger but it was enough for our needs. You do not need to have breakfast there. A lot of fantastic places for having breakfast are close by.
MMiriam in 中国Very nice location in the historic area of Krakow. As there is no reception, checkin is done through e-reception which is an interesting solution.
Rooms are very clean and despite being surrounded by nightlife the rooms are quiet.
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