The stay and the room were great and the trea**ent at the reception was also good, they have a mini crib that is not so mini crib, it is perfect, and the free buffet breakfast is quite good
Great Stay – Clean, Comfortable, and Convenient
I had a lovely stay at this hotel. The room was clean, and the beds were super comfy. The location was great—close to the airport, not far from the beach, and with easy access to a bus that goes to the city. Free parking was a big perk and made things even more convenient. Breakfast was decent and did the job.
The only downside was the noise at night. The road can be busy, and a dog nearby barks throughout the night, so keeping the window open wasn’t an option. It would have also been nice if the room had an iron or steamer.
Aside from that, the staff were lovely, and the hotel was very convenient and well-maintained. Would definitely stay again!
During the trip to Spain, I chose the five-star Renaissance in Porto because it is conveniently located in the city center and almost all attractions can be reached on foot. Secondly, it is relatively new. The hotel is very clean and simply furnished. Except for not providing toothbrush sets, it has a kettle, slippers, etc., and provides a bottle of free mineral water every day. The hotel is only a short walk from the airport to the light rail. The hotel's breakfast is very punctual from 7:30 to 11:00 and is also quite rich. Here you can taste Portuguese egg tarts, which are very delicious. During this trip to Spain, this is the only hotel that requires a deposit of 100 euros when checking in, but it has not been refunded 48 hours after check-out.
A friendly and welcome service.
The hotel is very well structured, with a very clear information.
We have nothing to point out, everything was perfect.
Only access to the garage was in works, which made it slightly difficult to enter the car.
The hotel had great service, including hotel information at the front desk! The breakfast area overlooks the city of Porto and has a great view. This is not limited to this hotel in Portugal, but there are no slippers or toothbrushes in the room, so you need to bring your own. If I have the opportunity, I would like to stay in an upgraded room.
The room was small and cozy. The cup seemed to be sandwiched between two layers of cloth, unlike in China where it is placed in the quilt cover. I was a little confused about this. There was an interesting detail in the bathroom. There was a small bow on the toilet paper. There was a small hole on the shower head. If you block it with your hand, the water flow will change. The variety of breakfast was ok, but it was the same every day.
No words.... Has been a trip INSIDE a subway construction area .... And I am not kidding unfortunately. I have reserved a single room kind bed. At beginning the reception assigned me one room at 4th floor exactly in front of jackhammer operators, which made the same noises as in war scenario with 2 beds.
Then after my immediate big complain reception have assigned me another room, #209. Different scenario : that was in front of a concrete grinding crane arrives from 8pm in the morning until 10pm in the evening. at 7am the noises of the vehicles began with the relative movement alarm and in the evening after 10pm the workers who hammer gradually finished at 1am in the night. all i have timed videos to prove my experience. I asked several times to assign me a room ON OTHER SIDE (that are outside the ”war operation area”) but answer was always _ ”SORRY SIR, THE ROOM ON BACKSIDE ARE FULL AND WE DO NOT HAVE SPACE AVAILABLE” .
Today at check out I have asked a discount, as feedback the receptionist charged me 20EUR more for 2 peer juices I have got from minibar......
I do not know how to describe this experience, I have been many times in Intercontinental and I have been always satisfied.... BESIDE THIS LAST TRIP THAT IS REALLY SOMETHING I WANT TO FORGET
Travellers' take extreme care going there !! At least until the subway works under room balcony are finished !!! Can not upload pictures the website tell me ”unable to lad” but I can sent ll of them separately
Of the 5 hotels I stayed at in Portugal, this was the most uncomfortable. The room was spacious, the outdoor pool was pretty, and the interior was nice overall. But that's all. It's a 5-star hotel, but they don't provide slippers. The interior is so structured that you can't live without slippers. It's a 5-star hotel. Even if you close the shower door tightly and take a shower, the water leaks out. I don't know if it's just the room I stayed in. There was no explanation about breakfast, so I was worried about whether I should pay for it, and the menu was difficult to order. The staff was very kind. It was a disappointing accommodation in many ways. This is my personal experience, so I think you can refer to it.
Amazing
67 reviews
9.5/10
Price from
HK$2,028
per night
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