The hospitality and service were all top notch and it was a very pleasant stay. The room was clean and I would definitely stay again if I have the opportunity.
Location is near airport, dhaka is not a ‘ walkable’ city so you need to get a ride or take a package tour to be able to het around and visit places of interest, hotel was clean and rooms were a good size, came with toiletries, daily housekeeping, staff were super friendly, helpful and hospitable!!! Breakfast was wonderful, loved the rooftop bar, I booked this hotel because of the rooftop infinity pool but unfortunately it was under renovations when we were there, overall would love to stay here again when in Dhaka
A very pleasant welcome by the professional team at the front desk. I had a nice room on 13th floor. I enjoyed a simple meal at the café. The fitness centre is good. 24/7 access with card. A short stay of 1 night and was very comfortable.
Too much mosquito even in higher floor. I booked this hotel for my Parents. They stayed 3nights on 12th floor room number 16. Overall facilities is okay,clean but not really clean.1st night they could not sleep at all because of mosquitoes. They informed reception next morning was was told they will spray but same thing happened 2nd night as well, when called reception said they sprayed which was not true.after requesting 3times they sprayed and finally there was no mosquito.they need to give more attention.
Visitors are not allowed, bathroom is too small and bidet is too short to reach.
I had a wonderful stay at Sarina Hotel.The location is ok The staff is incredibly friendly and helpful, making my first impression of the hotel truly positive. Everything about the hotel was exceptional. It was clean,and roomy. The room service was excellent, and I always had my dinner there. The food was really delicious and great value for money, and the service was attentive and efficient. The room itself was well-equipped and comfortable. I was very pleased with my stay and hope to return in the future. I highly recommend Sarina Hotel to others.
Being a stranger in Dhaka, the hotel staff is showing their polite, passionate to their guest. I can feel cozy and warmth during my staying. The room is clean and the breakfast food is good. Every hotel staff can remember my favourite food and habit in 3 days only.
Around Dhaka there isnt that many internationally recognize chain, and this is a very good option. The food is decent and the staff were all very helpful and friendly.
nice hotel offered me a complimentary room upgrade for nice and quiet room. Many thanks for a pleasant stay this time at your property and surely will choose you again for next biz visit.
Very Good
70 reviews
8.9/10
Price from
AED 175
per night
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8.6/10
Very Good
GGuest UserThis hotel could be the best one in Uttara area. The service goes beyond the expectation, as you can feel the pure kind heart from their smile. Remarkably Mr. Asif and Ms. Rupa are very impressive. Their manager Mr. Raihan gave a gentle asking if I arrived back to China. Apart from the service, the facilities are also high quality. Gym, swimming pool, SPA, pub etc. are all well equipped. Highly recommend!
SSteve TanGLPros:
1.) Below USD130 for a king deluxe room and room is big.
2.) comfort mattress
3.) key card access to floor
4.) rooftop swim pool and jacuzzi
5.) 24 hours gym is quite complete but lack of storage cabinet
6.) sauna and steam room is just 1 floor below gym and swimming pool
7.) restaurant ala-carte food is good
8.) buffet is good but need more variety towards Chinese/ SEA cuisine
9.) did not see any mosquito inside hotel but I got few bites in my room, no idea where to mosquitoes come from
10.) in room facilities is perfect
Cons:
1.) shower water pressure is not strong, but the shower at rooftop swimming pool is strong!
2.) suggest to adjust the lighting control for 1 touch off/ on all
3.) curtain is heavy, suggest to install a motorised curtain
4.) complimentary buffet breakfast every day same, suggest to provide more different variety at least put up a noodle station
5.) don’t have groceries store within nor nearby hotel premise
6.) a welcome fruits basket will be perfect for long stay guests
7.) a bar at rooftop swimming pool will be good
8.) bar at level 16 don’t know how to get in, a dark glass blocked the entrance.
SSxoronVery clean hotel and the service was great! Everyone spoke good english and was very courteous even the security guards that opened the door for you. I had an issue with my bed and they promptly fixed it. Location is alright. It's right in Dhaka, but due to how the roads are built, when traveling by car, you have to make a big loop to get to the building. They decided to clean the water tanks mid day, so the water was orange for several hours. They told us to run the water for 15 minutes after but it was still yellow tinge and the remainder of the stay.
Design of the shower is awful. No hooks nearby. You have to walk across the bathroom to get the towels and no where to hang them. The showerhead is attached about 4 feet high so it shoots at your chest or you can use the rainfall shower head where it pours directly down.
Breakfast was mediocre. Selection was ok, taste was ok, but it was not fresh and the good items were not refilled frequently enough.
GGuest UserToo much mosquito even in higher floor. I booked this hotel for my Parents. They stayed 3nights on 12th floor room number 16. Overall facilities is okay,clean but not really clean.1st night they could not sleep at all because of mosquitoes. They informed reception next morning was was told they will spray but same thing happened 2nd night as well, when called reception said they sprayed which was not true.after requesting 3times they sprayed and finally there was no mosquito.they need to give more attention.
Visitors are not allowed, bathroom is too small and bidet is too short to reach.
CCosmos CatThe windows in the guest rooms cannot be opened. What is the point of designing a balcony? The luxury suite has lost its inherent functional conditions. The swimming pool is great, no one is disturbing, the water quality is excellent, and it has depth and length, which fully reflects the freedom given to guests. The lady who checks the security at the entrance is rather rude, shouting at guests, unprofessional, and the experience is not good.
MMuhammad Saad E ElaheeTerrible Services they provided. Really not worth of staying. We couple staying there newly married as we mentioned and keep telling them, but they not providing us any extra complimentary cakes or anything for this. So poor service as well
HHELEN FRANCESA very pleasant welcome by the professional team at the front desk. I had a nice room on 13th floor. I enjoyed a simple meal at the café. The fitness centre is good. 24/7 access with card. A short stay of 1 night and was very comfortable.
GGuest UserThe hotel location is actually very easy to find. I spent a lot of time looking for it on the first day due to language problems, but it was very convenient in the following days.
The hotel room service is great.
Since I don’t go out at night, the room meals I ordered are also quite good.
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