Excellent stay. Great customer service, housekeeping staffs are so friendly and infact all staffs are. But the only downfall is carpark. It should be maintained with lights and at least concreted as a proper carpark. Very easy to get robbed in dark and all sand and mud get into the hotel lobby as it sticks on the shoes. I believe the establishment can have a fair view on that. Overall 10/10. Definitely my go to place ..breakfast is lovely a few more selections can be overwhelming and yeah the chefs do need to learn to smile when asked for help . It doesn't cost to smile .
I've never encountered a chain hotel that adds a 3% surcharge for credit card payments, effectively encouraging guests to pay in cash. The food was generally disappointing, with the exception of the IVI restaurant, where everything was good. At the hotel entrance, there's a desk manned by people who seem to be making a profit off your taxi rides. For example, I paid $120 for a regular taxi from the airport, but they arrange taxis to the airport for $165. The bed linen wasn't properly laundered. The massage at the spa was awful.
All the staff provided excellent service.
I stayed in a dormitory, and on that day I was very tired from activities and couldn’t climb up to the top bunk. I asked the staff for help, and fortunately a bottom bunk was available, so they kindly let me switch. Thanks to that, I had a comfortable night.
Even though my flight was delayed, the airport shuttle service still waited for me with a clear sign, which made it easy to find.
They kindly offer luggage storage as well, which was very convenient before check-in and after check-out.
Thank you for the wonderful service!
We chose to stay here for one night as a transit, which helped given our flight was delayed and we were travelling with a toddler. We waited for 30 mins for the free shuttle as we didn’t know we were waiting in the wrong area. They didn’t have a driver waiting with a sign and they didn’t communicate with help desk (we contacted help desk to call the hotel to let them know we arrived) about clear instructions where to meet. Waiting with a toddler wasn’t fun, so would appreciate if you had a driver waiting or check on flight status, despite delay - as I provided them the details or wrote in the email to wait straight ahead, not where the taxis were waiting.
Hotel was a few minutes drive from airport. Room was spacious, shower was ok, bed was ok (sheets need bleach as there were old - not fresh dirty marks on it), they didn’t provide free water or filtered water, so we had to buy water. Breakfast was a fair spread. The playground looked great for kids/ toddler but it was raining so we couldn’t use it. Simple things (free water, better communication with shuttle, cleaner sheets) could have improved the experience and that’s why I’m providing this rating,
Very convenient location to the airport and delicious food in the restaurant. A bus stop near the hotel also helps a lot to explore the surroundings by yourself. The staff are friendly. You need to get used to using WiFi in the lobby though if you don't want to pay for it in your room.
Recommend for 1 or 2 days ”transit” stay
Enjoyable stay with standout staff… just a few areas to improve
Overall, I really enjoyed my stay at Crowne Plaza. The resort atmosphere was fun and relaxing, and the team truly made us feel welcome.
A few things could be improved: room service options were limited, so if you wanted something better you had to leave your room and go to the restaurants rather than having it delivered. Also, housekeeping wasn’t as thorough as it should be. There was hair in the bathroom, and the grout plus corners/crevices needed more attention. We also dealt with a constant flickering light in our room.
That said, the staff were kind, friendly, and responsive, and they didn’t hesitate to fix issues once we brought them to their attention, which I really appreciated. Special shoutout to Temo at La Bottega Italian Restaurant, Esa and Kelly who made our nights at the Urban Sugar Beach Club an absolute blast, and Esava and Jo from concierge made sure we were well taken care of! The resort also had amazing activities planned during the Christmas holiday for all ages!
Despite the few issues, I’d still recommend staying here, especially for the great service and lively resort vibe.
Each room is clean
There is also a private pool
However, the chef of the private restaurant is terrible. (He is a young Indian, and his skills are not very good.)
The owner is unfriendly, but the staff is friendly.
If possible, use the 2nd floor room. (It is cleaner,,)
Taxi fare from the airport to the hotel is 10 Fijian dollars
If you take a taxi, it is 30 Fijian dollars per hour (The beach resort <Yatule> resort & spa, which takes 1.5 hours by taxi, is so-so~~.
(However, as of April 2025, the access road is under construction) - Vehicles are allowed to pass)
Where do you start. Greeted us with sincerity and had bn upgraded. The Bures were beautiful, everything you need. But could have used a bigger fridge .Gardens were immaculate. Staff were amazing, kind, genuinely friendly. Went out of their way to know our names. At dinner we were welcomed with their welcome song. We stayed twice. We had already booked our timeshare for our second week and were very sad to leave. All the staff came together to sing Fijis good bye song ‘Isa Lei’ which brought tears to our eyes. Only spent three nights at our timeshare and rang Crusoes to say we were coming back. They welcomed us back with open arms. Snorkeling was great. Activities were pre organized for the next day. We loved every moment and we will def be coming back next year. We made lifelong friends
This serviced apartment has a pretty good environment, and the front desk staff were very friendly and welcoming. They even allowed me to check in early. The only downside is that breakfast is à la carte and the selection is quite limited. However, that didn't really dampen my stay. The beach is right outside, and to the left and right are other hotels in the Wyndham family, so it's quite lively in the evenings.
We had such a wonderful stay at The Pearl South Pacific Resort! My boys had an amazing time – from the pool to the beach and all the little activities, there was never a dull moment. The staff were welcoming and the atmosphere made it so easy to relax and enjoy our holiday.
Everything about our stay was great, except for the internet connection, which could definitely be improved. Other than that, it was a fantastic experience for the whole family, and we’d love to come back again!” 🌴☀️💦
Very Good
46 reviews
8.8/10
Price from
€109
per night
Check Availability
See All Hotels With Pools in Viti Levu Group
Travelers Reviews of Viti Levu Group Hotels
See all
8,0/10
Very Good
Great stay at Nalagi, special thanks for the breakfast staff for such a pleasant experience. Room was very comfortable and spacious, and bathroom was very good, hot water shower was extremely good and functional. And the rooftop pool was absolutely gorgeous, great sunset and airport views. Great for families! About 5 mins walk to Nadi Plaza and $10 taxi ride to Nadi downtown. Overall, an excellent stay if you’re looking for something different to a resort. We enjoyed it because we were able to do some day trips and had plenty of choice for lunch and dinner:
Services was good, affordable price for families or couples, food was good, 20 min drive from airport, nice way to finish trip after visiting the islands! :)
Incredible hotel, fantastic location and super friendly staff. Great location if you’re looking to relax, Fiji time! Gym has everything you could need, cafe, restaurants, entertainment, gym, tennis courts, beach and they offer water sports and activities on campus as well as convenient and easy experiences to book. We even booked a day out and a boat came to the beach inform of our room and picked us up. Amazing place, safe to say we didn’t want to go home.
All the staff members were absolutely amazing — their hospitality and service were top-notch! Illy's hospitality at JB’s bar and Pizza was amazing. You really don’t need to go outside the resort — everything you could want is right here! From delicious food and refreshing drinks to fun activities and a beautiful pool, it has it all. The resort has it's own Taxi which is reasonable and convenient. They provide currency exchange as well. Truly one of the best places to stay for a relaxing holiday infront of the beach. 🌴✨
The resort is beach front which is handy and not far from the airport either. They have good options for day trips as well. The staff are all very friendly and welcoming. Evening entertainment was also very good with fire shows, live music etc
Friendly stuff, that checked in on us several times to ensure we were having a good stay. Good snorkelling at the resort; however, equipment is only provided during hightide which was odd as mornings were much better for snorkelling. All areas of the resort have amazing views. Good variety of restaurants.
Enjoyable stay with standout staff… just a few areas to improve Overall, I really enjoyed my stay at Crowne Plaza. The resort atmosphere was fun and relaxing, and the team truly made us feel welcome. A few things could be improved: room service options were limited, so if you wanted something better you had to leave your room and go to the restaurants rather than having it delivered. Also, housekeeping wasn’t as thorough as it should be. There was hair in the bathroom, and the grout plus corners/crevices needed more attention. We also dealt with a constant flickering light in our room. That said, the staff were kind, friendly, and responsive, and they didn’t hesitate to fix issues once we brought them to their attention, which I really appreciated. Special shoutout to Temo at La Bottega Italian Restaurant, Esa and Kelly who made our nights at the Urban Sugar Beach Club an absolute blast, and Esava and Jo from concierge made sure we were well taken care of! The resort also had amazing activities planned during the Christmas holiday for all ages! Despite the few issues, I’d still recommend staying here, especially for the great service and lively resort vibe.
To book a hotel on Trip.com, simply enter your destination, travel dates, and the number of guests on the page. Then, browse through the available hotels and select the one you want to book. Follow the prompts to enter your payment information and complete the booking.
How do I get hotel deals on Trip.com?
There are several ways to find affordable hotels on Trip.com. You can narrow down your search results by filtering hotels according to your preferred price range, or you can sort the results by price to view the cheapest options first.
Where can I find hotel deals on Trip.com?
Trip.com offers a wide variety of hotel deals and promotions that are available throughout the year. You can easily find these special offers on our deals page. What's more, if you are a member of our loyalty program, you can sign in to your account and discover exclusive discounted rates at hotel list pages.
How can I get lower prices for hotels?
Sometimes booking hotels midweek is cheaper, but it also depends on the season.
How many hotels are listed on Trip.com?
You’ll find over 1,500,000 hotels in 230+ countries and regions on Trip.com. Can’t decide which hotel to book? Browse the site for inspiration!
Can I cancel or change my hotel bookings on Trip.com?
It depends on the hotel policy and date of cancellation. Please check the policy section of the related hotel pages. To cancel or change your bookings, sign in to your Trip.com account, go to "My Bookings", and follow the instructions.
How do I contact Trip.com customer support?
You can contact Trip.com's 24/7 customer support by visiting the Help Center on Trip.com and submitting a request. You can also contact us by phone or service chat, depending on your location.