Hotel near Kensington,London13.4% of visitors choose this area
GGuest User2026.03.12
The hotel was in a great location, a quick walk from Kensington High Street tube, and a pleasant 20mins walk to Notting Hill.
The hotel itself in entering was very pleasant, looked inviting (with a Starbucks to one side but still within the same atmosphere and decoration)
The staff were all friendly, concierge being the most willing and happy to help.
The room was a bit disappointing. Appeared very grey and dark on entrance, but everything was clean had what you needed. TV was opposite a small settee, but far more comfortable to sit in the bed so the tv was across to the right, feel the room was too small to have a settee/sitting area as it was immediately next to the door. Didn’t feel inviting. But after the initial disappointment it didn’t need to be much more for our needs.
We then used the pool area. Again a bit like the rooms this is a tired looking area, the pool sides stained and peeling bits here and there. The hot tub and steam room were both closed, but swam a few lengths and then used the sauna which was within the changing room area. Sauna was good hot enough too!
We were going to have room service as a bit of a novelty, but thought the bar area looked nicer to sit for an hour or so so had a meal there. This was the biggest disappointment and extremely over priced. I was possibly unlucky and ordered the wrong thing, but would not eat here again.
I ordered ‘Crushed avocado on a toasted bruschetta with slow roasted tomatoes’ and a side of chunky chips.
This can as a dollop of cheap guacamole on a slice of french basic baguette with half a cherry tom on top, 3 of these! I personally can’t eat guacamole on its own so had to scrape most of it off to then eat the bread (and only did because I was by then hungry)
Besides that I would stay again but would rather not have paid the price we did.
Had a lovely welcome upon arrival and our room was ready early which was a real bonus. The reception staff were lovely, so helpful and friendly. We decided to use the spa facilities but unfortunaely the swimming pool was closed . We used the sauna and steam room and decided to come back the following morning to use the pool. Unfortunately, the pool was closed again which was really disappointing. Nevertheless, the bedroom was lovely and quiet at night, the breakfast staff were helpful and accomodating and the breakfast options were first class. Overall, a really enjoyable stay and would go back again as it was so convenient for the Battersea area which is so much nicer and pleasant than London
Good location. DLR less than 5 min walk away and 4 stops away from Canary Wharf (10 mins) or 20min ish walk. Facilities are great, really nice pool cinema room etc. view from 15th floor was really good.
Apartment unfortunately let it down - there is no A/C (we knew this before booking but did regret it a bit as it ended up being 24c) would be nice if the rooms had fans. There is also nothing provided in the kitchen, just a kettle and mugs you have to ask for everything, I understand why they do this it just put us off cooking anything as we would’ve had to gone downstairs to ask. Another thing to note is it’s tinyyyy (again we could see that before booking) but hadn’t quite realised how small- it’s definitely more suited for one person and gives more student accommodation vibes than hotel, our apartment was run down in a few places. There isn’t really any photos online of the bathrooms but the shower again is very small- can just about fit one small person. We were given one toilet roll and had to ask reception for more, to which they had to send someone to our apartment for. Also to note- No matter what size apartment you get the beds are all the same size (small double) so just bare that in mind if you’re tall or like to spread out.
Overall the stay was good, the price I think was fair for the quality of apartment. I’d stay here again in the winter if the price was right. It could just make some improvements.
The room was large, bed fairly comfortable but not for the price being charged. I never got to the pool or gym as I’d planned to do but that was the main reason I booked. The shuttle service is a bit annoying that you have to pay and there are only set pick up and drop off times, so if you want to catch a different bus (which I did) to the nearby Renaissance hotel then that one is more frequent and only a short walk away from this hotel. The shuttle price isn’t expensive through, at around 6£ each way, it was useful. Breakfast options were decent with enough choice for a vegetarian, but nothing to write home about and I opted not to pay the 16£ for the second day I was there. Overall it was decent, but cleanliness of room needed help. I asked the cleaner if she could hoover the room as when I arrived there were bits all over the floor, she did in front of me and her technique was great, she did a wonderful job but when she left there were still things all over the floor so it was obvious it was the tool (the hoover needs to be updated). The staff were kind and obviously hard workers, good customer service, they just need more support from management or corporate to update their capabilities like with new hoovers. The chair also had “something” on it, so I general it would be good if staff had access to better cleaning tools to steam out stains on furniture and curtains. I’d probably stay again if it was a bit less expensive or if these issues get sorted.
The hotel was conveniently located to meet my partner as she had driven and I had flown into Heathrow.
I had searched for a hotel with parking, Sauna and breakfast! Great I thought when Radisson was in the list of hotels with my criteria, disappointingly I was met with an additional £20 charge for parking my vehicle however my partner who had been at a conference in a nearby hotel had parking included for 24 hours.
It was my sister’s birthday and the service was beautiful, the staff were very attentive and welcoming especially Sahil. We got a complimentary breakfast and a cake for my sister. The hotel room was nice and clean, the pool and jacuzzi was very well maintained and very relaxing. My sister and l enjoyed our stay and we will surely be back. Shoutout to Sahil and team for making it a memorable experience.
Hotel near South Kensington,London4.4% of visitors choose this area
GGuest User2025.04.27
Excellent location steps from Gloucester Station and other amenities, The Other House was beautifully appointed and very comfortable for our short stay in London. I loved the decor, the comfortable bedding, underfloor heating in the bathroom and more. A full breakfast was also included and a great start to our full days walking! Will definitely stay again!
The front desk staff were very welcoming and friendly to Asians, and good conversationalists. The hotel is very close to both the train and metro stations. There's a bus stop right outside that goes directly to lively areas like Soho. It's also quite close to Notting Hill. The room was clean and comfortable, and the surrounding residential area was very quiet.
Great stay as expected Heathrow airport, we’ve been here before and chose to stay again travelling with family before the flight. The beds are comfortable, staff were nice. It’s just that the swimming pool was not heated enough (quite cold), steam room lack steam and jacuzzi wasn’t working at the time of our stay. Executive lounge was a good thing to have, really enjoyed the refreshments and evening canapés. Cheers
Very Good
126 reviews
8.9/10
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