Hotels With Pool in Greater London, United Kingdom

Hotel is across the street from the Underground Station. It's very convenient to get to Heathrow airport by public transportation. The rooms are basic but felt modern. The area around the hotel feels safe. There's not a lot of food options and all restaurants nearby are closed by 10pm.

The hotel was in a great location, a quick walk from Kensington High Street tube, and a pleasant 20mins walk to Notting Hill. The hotel itself in entering was very pleasant, looked inviting (with a Starbucks to one side but still within the same atmosphere and decoration) The staff were all friendly, concierge being the most willing and happy to help. The room was a bit disappointing. Appeared very grey and dark on entrance, but everything was clean had what you needed. TV was opposite a small settee, but far more comfortable to sit in the bed so the tv was across to the right, feel the room was too small to have a settee/sitting area as it was immediately next to the door. Didn’t feel inviting. But after the initial disappointment it didn’t need to be much more for our needs. We then used the pool area. Again a bit like the rooms this is a tired looking area, the pool sides stained and peeling bits here and there. The hot tub and steam room were both closed, but swam a few lengths and then used the sauna which was within the changing room area. Sauna was good hot enough too! We were going to have room service as a bit of a novelty, but thought the bar area looked nicer to sit for an hour or so so had a meal there. This was the biggest disappointment and extremely over priced. I was possibly unlucky and ordered the wrong thing, but would not eat here again. I ordered ‘Crushed avocado on a toasted bruschetta with slow roasted tomatoes’ and a side of chunky chips. This can as a dollop of cheap guacamole on a slice of french basic baguette with half a cherry tom on top, 3 of these! I personally can’t eat guacamole on its own so had to scrape most of it off to then eat the bread (and only did because I was by then hungry) Besides that I would stay again but would rather not have paid the price we did.

I recently stayed at this hotel for a 3-night visit while travelling to London for medical treatment. I specifically chose this property because it advertised a gym and steam room, which I needed to support my recovery. Unfortunately, these facilities were completely out of service on arrival, and at no point before or during booking was I informed that they were unavailable. This was extremely disappointing given that these facilities were the main reason for choosing this hotel. Prior to booking, I had also explained that I have several allergies and requested that something I brought with me be heated up upon arrival. When I asked at reception, the young gentleman was unsure and checked with a colleague, whom I assume was his line manager. Despite the fact that the item could’ve been baby food and that my allergies were noted on my booking, the response was dismissive, and no questions or context were asked, the female receptionist didn’t even look up from the screen as she answered. I fully appreciate the importance of avoiding cross-contamination in hotel kitchens, but the lack of communication or willingness to understand the situation felt unnecessarily unhelpful. When I raised the issue regarding the closed facilities, the hotel did not provide any solution or meaningful support, and they also failed to respond to Trip.com for more than 24 hours, even though we were due to check out the next morning. This lack of communication made the situation more frustrating and felt very unprofessional. To their credit, Trip.com stepped in where the hotel didn’t and resolved the issue the best way they could. However, the hotel’s customer service and failure to provide advertised amenities fell well below expectations for a Radisson-branded property. The room itself was clean, house keeping staff very helpful and attentiveand the location is convenient for Heathrow, but the lack of advertised facilities and the unresponsiveness left a poor impression overall. I hope the hotel improves their communication and ensures that major facilities shown in listings are actually available to guests, and that staff take more care when dealing with guests who have specific health or dietary needs.

I went to London from Uzbekistan alone for work. I really liked the room. Everything was just as I wanted. The breakfast and everything else were great. I give it a 5-star rating.

The hotel was conveniently located to meet my partner as she had driven and I had flown into Heathrow. I had searched for a hotel with parking, Sauna and breakfast! Great I thought when Radisson was in the list of hotels with my criteria, disappointingly I was met with an additional £20 charge for parking my vehicle however my partner who had been at a conference in a nearby hotel had parking included for 24 hours.

Very good location. The hotel is good but my room was facing to the railway tracks so i could hear the sound of the train. Their weakness point is their staff. I work in hospitality and there are certain standards that you have to follow to provide quality service. Reception is available 24h but i called twice from my room (at midnight) and nobody picked up the phone. Finally, i had to come to the reception to inform them something was going on with my phone. That two night receptionist looked at me like if i was crazy and told me my phone was working because there was signal (Of course it was working, they just weren't answering my calls and were sitting around doing nothing). I asked them for a bottle opener and their answer was ” we do not have”. That's imposible in a 4 stars hotel so what i take away from this hotel is that they simply didn't want to help me. Also they weren't able to help me connect my device to the TV. The only staff good point was they gave me late check out until 12:30 for free. That's why i give you 2/5.

Excellent location steps from Gloucester Station and other amenities, The Other House was beautifully appointed and very comfortable for our short stay in London. I loved the decor, the comfortable bedding, underfloor heating in the bathroom and more. A full breakfast was also included and a great start to our full days walking! Will definitely stay again!

Overall verdict: We didn’t have any housekeeping until morning we were due to checkout even though we had our cleaning light on for 24hrs. Seemed to be limited in staff other than down at reception. Gin and lemonade with a wine £37 in restaurant (pretty pricey) One of our bedside tables had a crack in probably 12inches long. Dirty piles of towels alongside plates that was left in corridors for over 8hrs. Our fridge had a massive spill of some sort of liquid that had been there for a while. There’s a before and after picture of dust in cupboard above our fridge 😷 The coffee machine had water left in from where if had been washed out or not cleaned from previous use made it smell of moody stagnant water. Otherwise the stay was quiet, the beds were nice big and very comfortable. Hand wash etc smelt amazing plenty provided. Quick response when we phoned reception for more tea and coffee. Overall the stay was ok, we both thought it had gone downhill since we last stayed and probably take our custom elsewhere. Not all bad but can get better for similar value

Nice staff and good amenities, room was OK but a lot of bugs we had to move rooms but still had ALOT of insects and flies.

Lovely hotel, room nice with lovely bathroom. Robes and slippers provided. Water in room and tea/coffee making facilities. Spa with pool was super. Steam room/sauna Towels provided. GHD hairdryers and straightens in changing rooms. Staff lovely. 10 min walk to 2 different tube stations - Tower Hill and Aldgate East (the walk from this kne didn’t feel that safe at night). 15 min walk to Spitalfields market which was fab!