The room is clean but a little bit small. Food is a little bit above average. I don't use any facilities so I can't say anything. Overall I like this hotel for the reasonable price.
If you just need some place to sleep, this is the right place
If I go to PIK2 again I'm considering to book this hotel again.
I stayed at episode for 3 nights and had a really great time. The room was thoughtfully designed with so many nice details, and everything felt clean and fresh. The breakfast was awesome—lots of variety and super tasty. The staff were friendly and helpful, which made the stay even better. I loved the overall design of the hotel, from the corridors to the rooms, bathrooms, and even the elevator. It all came together for a really pleasant experience.
One thing that could be better, though, is the lighting in the room. I was hoping for a cozy, late-night vibe, but the lights were too bright, and there wasn’t a way to dim them. Adding a soft, dimmer light option would make the rooms even more comfortable.
Overall, I’d definitely recommend this place!
Cleaning condition is bad... When I check in there are many Hairs on the floor.
Small fries are in the room, looks come from toilet.
So far good with good price. I have been using this hotel every month since last year. Getting unhygine condition. And..... it is really serious issue, they never change menu for breakfast. I eat same menu for more than 1 year... Vivere... wake up!!!
Staying with Grand Anara Airport Hotel for transit purpose. It is right next to terminal 3 domestic flights. Perfect location for transit passengers. The staff are nice and friendly. Welcoming experience.
Just the view is not that impressive and the water temperature not that stable.
The front desk service was meticulous and the check-out was efficient. The room was clean and tidy, with modern facilities, good soundproofing, and excellent sleep quality. Transportation is convenient, and there are plenty of restaurants and shops nearby, making travel stress-free. The price is affordable and close to the people. The stay was excellent, the service was thoughtful, and the environment was elegant. Highly recommended.
It was a pleasant stay before our flight back. Friendly and helpful staff. Delicious food and a good shuttle service to the airport. Keep it up, FM7 Resort — we’ll definitely come back!
Good location in Banten, everything are good only the room size a bit too small, even after upgraded, especially toilet.. But so far the service and breakfast are above par.
We’ve got upgraded from regular cabana to a bigger size cabana. General service is good. We’ve come here multiple years. Especially my wife she has come here since she was a child.
But I dont think we’re coming back… there was dead cockroach inside the room, okay no big deal its a garden heaven there. Ok, cleaners didnt clean the room properly, used coffee glasses are left where they are, uncleaned. Come on. We even tipped those cleaners before we left but still…
Can feel a tensed attitude from many of the staffs, very arrogant. But who cares.. we are here for holiday right?
Maybe next, its time to choose a better quality hotel. Its time to move on.
Convenient and clean, but you need to book in advance as the prices can sometimes be super expensive.
Great
119 reviews
9.1/10
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9.4/10
Amazing
JJoan HaaseExceptional Stay at DoubleTree Bintaro – Always Feels Like Home
I had the pleasure of staying at the DoubleTree Hotel Bintaro from June 18 to June 20, in the King Room with a Sofa Bed. As always, my experience at this property was nothing short of amazing. The level of comfort, cleanliness, and service remained consistently excellent throughout my stay.
Although I did not opt for the breakfast buffet this time, I genuinely missed the hotel’s signature morning spread, which I remember fondly from previous visits. Their breakfast selection has always been a delightful part of the stay, and I look forward to enjoying it again on my next visit.
What truly stood out during this visit was, once again, the exceptional service from Bella. Her warm hospitality and attention to detail went above and beyond expectations. It is always reassuring to be welcomed by familiar faces who consistently provide such high-quality service. I’m sincerely grateful to Bella for making my stay as comfortable and pleasant as ever.
There is absolutely nothing I could point to as a shortcoming during my time at DoubleTree Bintaro. Everything met or exceeded my expectations, and I wholeheartedly recommend this hotel to anyone seeking a reliable and relaxing stay in the Bintaro area.
TTunaWe’ve got upgraded from regular cabana to a bigger size cabana. General service is good. We’ve come here multiple years. Especially my wife she has come here since she was a child.
But I dont think we’re coming back… there was dead cockroach inside the room, okay no big deal its a garden heaven there. Ok, cleaners didnt clean the room properly, used coffee glasses are left where they are, uncleaned. Come on. We even tipped those cleaners before we left but still…
Can feel a tensed attitude from many of the staffs, very arrogant. But who cares.. we are here for holiday right?
Maybe next, its time to choose a better quality hotel. Its time to move on.
LLC666I believe that the hotel was a local's favorite as the booking was quite full during Eid al-Fiṭr despite its relatively high price. The hotel was full of family and kids and there is no tranquility. Unlike other comparable hotels in the area, the hotel was not directly connected to the so called private beach. The so called private beach is not private at all and was occupied by many other non hotel guests. The non hotel guests can even park at the hotel carpark and use the ”private beach” and pool for free. Hence the ”private beach” was very full as those street vendors would charge people using the public beaches. So many non hotel guests just flooded in and the staff couldnt care less. So basically hotel guests are stripped off the privilege in using it, and you could never find any space. No towel was provided at the ”private beach”, the pool was like a mud swamp. No locker, only three btoken huts for toilet and changing, and no towel provided. As for the pool in the hotel main building, there is no control as well and seems anyone can use. Only several chairs and pavilions were available but all were occupied by people who did not dress like hotel guests (who would bring their clothes for changing at the pool if they are hotel guests?) Staff was non existent and no one offered to help you find some empty seat. As to other services, the dinning part is fine and food were reasonable. For the room and hotel, while the overall maintenance is ok given that the hotel is pretty new, maintenance was needed as well as cleanliness. The water at the outdoor bath was not hot. No hair conditoner and body lotion. Service-wise, the front desk people are good and tried their best to help. Hope they would not ring guests up at 9am asking them if they want to clean up room. Overall, view from the hotel was stunning, but not even close to 4-star services and facilities.
OohohcrIf you're attending a concert at ICEBSD, this is definitely the place to stay! It's super, super, super close to the venue, just a few minutes' walk. The accommodation itself is on par with a typical budget hotel in China. You will hear a lot of motorbike noise late at night, so if you're a light sleeper, I recommend bringing earplugs. The breakfast buffet is just okay, nothing special but it'll fill you up.
KKenny Kai YuenThe bang was not good for the buck.
Only good thing about this hotel was how close it was to the airport, and it has shuttle-bus service to all the terminals.
The room was way too small for the $$$ you are forking out.
The breakfast was OK tho...
Next time id' choose the Ibis Budget hotel right next to this one.
KKusumaA good beach front hotel. It used to be my favourite hotel since 2015. However, it's very disappointing now. For this price, there's a lot they can improve especially the food quality. It's hard to find a proper restaurants in this area, I really hoped we could count on the hotel restaurant during our stay but we're disappointed. The food at the buffet dinner is all bad, too sweet, too salty, not fresh seafood (rotten fish), meat is also too dry & not fresh, maybe already kept in freezer for too long, but the price is not cheap. The room is a bit outdated, the bathroom has no single hanger, where do you expect us to put our towel when taking shower? On the floor? I really love this hotel, that's why I wrote this honest review and hopefully it will improve so we can visit this hotel again in our future trip.
EEphaniaaaCozy, all foods are delicious, super friendly and helpful staffs, high quality bed and pillow (king koil), clean, unlimited drinking water when you’re staying there. Super recommended to get their ‘bakaran tepi pantai’ for dinner.. upon arriving you’ll get free 5 minutes shoulder massage, welcome drink and also welcome cookies, and while waiting for your room, you can wait in their waiting room with AC and guava juice..
MMicky is NOT A BARISTAI stayed at episode for 3 nights and had a really great time. The room was thoughtfully designed with so many nice details, and everything felt clean and fresh. The breakfast was awesome—lots of variety and super tasty. The staff were friendly and helpful, which made the stay even better. I loved the overall design of the hotel, from the corridors to the rooms, bathrooms, and even the elevator. It all came together for a really pleasant experience.
One thing that could be better, though, is the lighting in the room. I was hoping for a cozy, late-night vibe, but the lights were too bright, and there wasn’t a way to dim them. Adding a soft, dimmer light option would make the rooms even more comfortable.
Overall, I’d definitely recommend this place!
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