Hotels With Pool in Kanagawa Prefecture, Japan

The room was very spacious, and apart from skincare products, all other amenities were well-provided. The wet/dry separation in the bathroom was also a nice touch. The ocean view room was absolutely stunning, and we even got to see the fireworks display for Yokohama Port's opening season at night. The only downside was that the air conditioning was a bit noisy. The front desk service was excellent; they could communicate in Chinese, English, and Japanese, and they also offered free luggage storage. Very satisfied overall!

The hotel's location is excellent, extremely close to Sakuragicho Station, with many JR and subway lines. It's also very convenient for viewing cherry blossoms along the Ooka River. While there aren't many food options right next door, a 3-5 minute walk will lead you to plenty of charming small restaurants. It's also not too far from the Red Brick Warehouse, about a 20-minute walk. However, I was assigned a room facing the railway tracks, which made it quite noisy at night. The room itself was very spacious, definitely offering great value for money. I wouldn't recommend paying 300 yen for the bath; it's not a hot spring, just a regular communal bath.

I stayed for five nights, and the hotel's location is excellent – super convenient for shopping, dining, and getting to the train station or airport. Since there were three of us, the hotel kindly added an extra bed for the third person at no charge. The stay was comfortable, and the toiletries were fully stocked, so even if you forget your personal items, you're covered. They replenished the fridge daily with beer and drinks, and the drip coffee was surprisingly good. The breakfast had a wide variety of choices; you could even make your own mini-burgers. Both the food and service at breakfast were great. The only downside was the check-in process, which felt quite chaotic. Perhaps it was a busy day, and the front desk and concierge were overwhelmed. I was with two elderly people and heavy luggage, and I had to find someone to check us in and move our luggage entirely by myself. There was no guidance or assistance from the hotel staff. In contrast, I saw staff members escorting a young lady to her room with just a small handbag. I believe hotels should prioritize assisting guests with elderly companions, children, heavy luggage, or those with mobility issues. In the following days, I also noticed staff taking young guests with no large luggage to my floor, which left me confused about their service policy. This aspect of the experience was quite disappointing.

I visited for the first time in three years, and it is still excellent. First of all, the location is great for sightseeing in the center of Yokohama. The hotel is large and luxurious, and well-equipped with amenities such as a restaurant, convenience store, swimming pool (limited time), large public bath, massage chairs, ice machine, and microwave. I especially loved being able to grill various fish and shellfish, including shishamo, right in front of me at breakfast!

This was my second stay here. My previous visit with my child was so enjoyable that when a friend came to Japan, I brought them here for a night. Throughout our stay, the staff were incredibly kind and thoughtful. Both breakfast and dinner were very satisfying. However, at check-out, one particular staff member's attitude absolutely floored me. 1. For self-check-out, there were three machines. One was free, and there was no queue, so we just went ahead and used it. 2. After checking out, I wanted to inquire about the hotel shuttle and public bus routes and schedules, as we didn't have a car this time. Both manual check-out counters were busy with guests, so I stood behind them, waiting my turn. 3. Suddenly, a staff member came out from the side to guide guests queuing for check-out. She noticed I was inadvertently standing in front of the line she was directing. She gestured for me to move, and I apologized and immediately stepped aside. Then, when she had a moment, I asked her where I should queue to inquire about the hotel bus schedule. For some reason, she seemed extremely annoyed. She spoke to me with a blank expression for a couple of sentences, then realized I didn't speak Japanese, and that she couldn't explain it to me quickly. Our conversation wasn't even finished when she angrily turned and walked away... At first, I thought she was in a hurry to attend to the queuing guests, as it was peak check-out time, and that she'd get back to me. So I waited in a spot where I wouldn't bother her or her line. But then I realized she completely intended to ignore me! I just stood there waiting for her, hahaha. Eventually, I thought, 'This isn't right. Is getting a schedule really this difficult?' She was the only person available to ask, so I went up to her again and asked in English. She froze, looking at me with a surprised expression, perhaps not expecting me to come back after her impolite demeanor. So, she had to patiently, albeit reluctantly, quickly reply to me in English. I asked if she could give me a copy of the schedule. She didn't even say ”please wait a moment.” She just turned directly to the counter, grabbed a schedule, practically slapped it into my hand with a ”Pia!” sound, said absolutely nothing, and then spun around and walked away, hahaha. I even managed to say ”thank you” to her. I was stunned. A 2600 yen per night hotel, and in my two years in Japan, this was the first time I'd experienced such shockingly poor service. I suggest that during peak check-out times, more staff should be assigned, or essential information like schedules should be placed in a conspicuous location, which would also save staff the trouble. And while the hotel indicates Chinese-speaking service is available, if staff who only speak Chinese are discouraged from asking questions, then I suggest the hotel shouldn't be on platforms like Ctrip trying to attract Chinese customers in the first place.

Today, under a beautiful sky, I arrived in the seaside city of Yokohama and checked into the InterContinental Yokohama Grand. Although the hotel shows its age a bit, the lobby is spacious, bright, and grand. The room facilities are complete, and the bedding is soft and comfortable. Outside the window, I could see the Ferris wheel and amusement park, with skyscrapers towering nearby. The breakfast offered a rich variety, and the night view was spectacular. Overall, Yokohama gave me a strong sense of the future!

Even though it rained heavily that day and we couldn’t see Mount Fuji from the room, our affection for the hotel wasn’t affected. The room was decent and spacious, and the most impressive part was the Japanese restaurant. The service and food were amazing, and it became one of our favorite restaurants on the trip.

The hotel's location is unbeatable, right next to Chinatown, making it incredibly convenient for dining. The beds in the rooms are quite large, unlike typical twin beds. Although the hotel is a bit old, the cleanliness is decent. However, on our last night, around 4 AM, a drunk Japanese guest tried to open our room door. While they didn't succeed, it genuinely scared us. We immediately reported it to housekeeping, asking them to check the surveillance cameras. Housekeeping initially said the cameras couldn't see that area. Since it was still early morning, we decided to address it again at check-out the next day. When we checked out, we raised the issue once more. The front desk assistant manager, a woman named Junko, handled our complaint very seriously. Her English was excellent. I insisted that the cameras be checked immediately. When we returned from dinner, she confirmed it was a drunk Japanese guest. Regardless of whether that's true or not, I appreciated her positive attitude. Everyone knows Japanese people enjoy drinking, and I just wanted to bring this to the hotel's attention, hoping they'll take incidents involving intoxicated guests trying to open random doors seriously to prevent them from happening again!

We stayed here for 1 night and we loved everything about it - the room layout, the buffet dinner (fresh sashimi!) , breakfast (with snow crab!), and the crown Jewel of all :  the onsen, both private and public. There’s a Family Mart convenience store nearby if you need snacks or drinks. Our pleasant surprise was the public bus to Gotemba factory outlet - and the first bus stop is right outside the hotel thus you’d be guaranteed a seat! Our stay at Ten-Yu was wonderful and, and I’d highly recommend to couples on vacation.

Lovely place we stayed at! It was perfect for our family of 4! There was a nice footbath. There is a toilet for anyone wondering and 4 western style single/twin size beds. The place was decorated well and we loved the style of it! We're really sad we didn't get to stay longer. There is a major hill in front of the hotel but it wasn't a problem since we got a taxi. Though they are a bit hard to come by. The facilities were lovely, we enjoyed the Onsen and the massage chairs. Dinner was also delicious and breakfast was continental style.