Hotel near Yokohama City Centre,Yokohama2.8% of visitors choose this area
GGuest User2026.04.06
The room was surprisingly spacious for Japan, which is a rare find! The small balcony offered a great view of Yokohama Cruise Terminal and the amusement park, really letting you soak in Yokohama's modern vibrancy. On a nice day, you could see the roller coaster at the amusement park running non-stop. All the attractions in the Minato Mirai area are within walking distance. Downstairs, there's a shopping mall and the Minato Mirai station, making transportation very convenient. The only downside is that a single trip to Yokohama Station on this line costs 200 yen, so going to places like Kamakura or Yokosuka will add a bit more to your travel expenses.
We enjoyed the rather spacious room and the view of rolling hills. With large beds and a tatami room, it felt rather luxurious. The entire place has an 80s vibe, but good thing we liked the nostalgia it brought for us.
The room was quick clean too. Only that the outside balcony and windows had a few rather large spiders and spider webs. Good thing we don't have arachnophobia.
They have two locations for their onsens at different timings. So that needed some getting used to. The onsens themselves are decent enough.
Getting to the place was a little tricky as we didn't know what was the best bus to hop onto. We hopped onto the bus that Google Maps indicated was the most direct, only to realise as we were boarding that that bus was not covered under the Hakone Free Pass. On hindsight, to utilise the Hakone Free Pass, one should take the bus to Yunessen, the hotel next door and walk a short distance uphill.
For the price we thought it was quite worth it, especially compared to some of the other hotels nearby.
Hotel near Yokohama City Centre,Yokohama2.8% of visitors choose this area
AAnonymous User2026.04.25
I chose this hotel because I was going to a concert at Zepp, and it was super convenient, just two blocks away. The room facilities were new and complete, and the hotel's decor maintained the consistently grand and comfortable style of Mitsui Garden. Although the breakfast didn't change much over two days, it was quite tasty. While the hotel isn't directly above a subway station, the surrounding area is very pleasant, which was perfect for me as I wanted to avoid crowded tourist spots. To get to Haneda Airport, you can take the Keikyu bus from the Westin; it's the easiest and most stress-free way. The fare is 1000 JPY per person, and you can pay with cash or an IC card on board, though the service isn't very frequent (surprisingly, the Mitsui Garden staff told me to go to Yokohama Station to catch a bus!). The weather in Yokohama wasn't great this trip, so it was a slight shame I couldn't see Mount Fuji from my room. Overall, I'm very satisfied with the hotel and would gladly choose it again in the future.
This hotel is conveniently located about 200 meters from the Tenyu bus stop, accessible by Hakone's main bus lines, Z03 and J03. The hotel itself is beautifully decorated and has a very stylish ambiance. The Japanese-style room, though not huge, was quite spacious and quiet. Despite checking in during February, the room's excellent insulation actually made it feel warm. The private open-air bath on the balcony was amazing; even with outside temperatures around 5 degrees Celsius, the continuous flow of 40-degree-plus hot spring water meant it was never cold. The hotel also offers outdoor public baths and a footbath. Plus, on the 5th floor lobby, there are two free ice cream machines – just ask the front desk for complimentary tokens to enjoy as much as you like – and a continuous supply of various iced teas. I must especially commend the dining experience; half-board (dinner and breakfast) is an absolute must! Upon check-in, the front desk proactively changed our two nights of shabu-shabu to one night of shabu-shabu and one night of kaiseki. Each dinner was a full course, incredibly delicious, and left us completely stuffed. For breakfast, there are two restaurants, and I highly recommend the buffet; the variety is extensive and far superior to the breakfast at the Imperial Hotel, which is often ranked as a top Tokyo dining spot on Ctrip. The hotel also hosts free evening performances, and you can even pay to release sky lanterns. Honestly, if I came to Hakone 100 times, I'd stay at Tenyu 100 times.
Hotel near Yokohama City Centre,Yokohama2.8% of visitors choose this area
EEvelyn Li2026.01.01
The hotel's location is unbeatable, right next to Chinatown, making it incredibly convenient for dining. The beds in the rooms are quite large, unlike typical twin beds. Although the hotel is a bit old, the cleanliness is decent. However, on our last night, around 4 AM, a drunk Japanese guest tried to open our room door. While they didn't succeed, it genuinely scared us. We immediately reported it to housekeeping, asking them to check the surveillance cameras. Housekeeping initially said the cameras couldn't see that area. Since it was still early morning, we decided to address it again at check-out the next day. When we checked out, we raised the issue once more. The front desk assistant manager, a woman named Junko, handled our complaint very seriously. Her English was excellent. I insisted that the cameras be checked immediately. When we returned from dinner, she confirmed it was a drunk Japanese guest. Regardless of whether that's true or not, I appreciated her positive attitude. Everyone knows Japanese people enjoy drinking, and I just wanted to bring this to the hotel's attention, hoping they'll take incidents involving intoxicated guests trying to open random doors seriously to prevent them from happening again!
Hotel near Sakuragicho,Yokohama38.9% of visitors choose this area
TTiannuo、tiannuo2025.09.13
The location is excellent, very close to Sakuragicho. We could easily walk to Minatomirai 21 for a lovely evening stroll and to admire the night views. There's a massive shopping mall nearby that has absolutely everything you could need. Even the pedestrian overpasses are equipped with escalators, which is super convenient! Hotel service was impeccable; they even left two extra sets of toiletries right outside my door, which was a nice surprise, haha! I highly recommend staying here! The value for money is absolutely spot on. Plus, just a left turn out of the hotel entrance leads you to a bustling street packed with delicious local snacks!
The curtains are not completely shading in the morning. It is easy to be awakened. The sauna or swimming have to bring your own swimsuit. I forgot to bring it. So if you rent it, you need money. The clerk can communicate in English. This can also be used for bathing facilities.
This hotel offers great value for money. It's my second time in Hakone, and compared to the hotels by Lake Ashi, this one feels much newer. The rooms are quite spacious for Japan, with a 1.5-meter bed and a 1.1-meter bed side-by-side. The toilet is separate from the shower, which is a wet/dry design. The view from the window is also lovely. The hot springs are on the sixth floor, featuring both outdoor mountain-view onsens and indoor ones. The outdoor area also has a single and a double private pool, which is a nice touch. Overall, it's pretty good. The breakfast and dinner are more Japanese style, with ramen, miso soup, sashimi, and sweet shrimp. The mattress in the room was really comfortable. All in all, a great stay. Right opposite the hotel is the Okada Museum of Art, which I highly recommend visiting, especially as a Chinese person. The first floor of the five-story museum is dedicated to Chinese porcelain from various dynasties, with the oldest being a green-glazed阁楼 (pavilion) from the 2nd-3rd century BC (Former Han Dynasty), standing about a meter tall. I won't say too much more, as photography of the artifacts is not allowed.
Hotel near Hakone yumoto,Hakone64.6% of visitors choose this area
YYeah2024.08.16
Although this hotel is far away from the central area of Hakone
But the room is very spacious
The bathhouse is very big
And next to the beautiful waterfall
It’s worth the higher price
Hotel near Yokohama City Centre,Yokohama2.8% of visitors choose this area
ぴぴょんた☺︎ちか2025.12.19
I was very satisfied. It was my first time visiting Yokohama from Hokkaido. The scenery and the room were so beautiful, it was almost too luxurious for me. My trip to Yokohama was so enjoyable. I'll come again.
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JJennifer WLCRight in the heart of Yokohama Minato Mirai 21! I booked a room facing the city, and it had a perfect view of the Cosmo Clock 21 Ferris wheel. The night view was absolutely stunning, and I could even see ships coming and going from Yokohama Port from the side.
For breakfast, they had Hokkaido's unique Kurosenkoku natto, which had a different texture than the natto you usually find – definitely worth trying!
Next time I visit Yokohama, InterContinental Yokohama Grand will still be my top choice!
Oosiris27This hotel is conveniently located about 200 meters from the Tenyu bus stop, accessible by Hakone's main bus lines, Z03 and J03. The hotel itself is beautifully decorated and has a very stylish ambiance. The Japanese-style room, though not huge, was quite spacious and quiet. Despite checking in during February, the room's excellent insulation actually made it feel warm. The private open-air bath on the balcony was amazing; even with outside temperatures around 5 degrees Celsius, the continuous flow of 40-degree-plus hot spring water meant it was never cold. The hotel also offers outdoor public baths and a footbath. Plus, on the 5th floor lobby, there are two free ice cream machines – just ask the front desk for complimentary tokens to enjoy as much as you like – and a continuous supply of various iced teas. I must especially commend the dining experience; half-board (dinner and breakfast) is an absolute must! Upon check-in, the front desk proactively changed our two nights of shabu-shabu to one night of shabu-shabu and one night of kaiseki. Each dinner was a full course, incredibly delicious, and left us completely stuffed. For breakfast, there are two restaurants, and I highly recommend the buffet; the variety is extensive and far superior to the breakfast at the Imperial Hotel, which is often ranked as a top Tokyo dining spot on Ctrip. The hotel also hosts free evening performances, and you can even pay to release sky lanterns. Honestly, if I came to Hakone 100 times, I'd stay at Tenyu 100 times.
AAnonymous UserI chose this hotel because I was going to a concert at Zepp, and it was super convenient, just two blocks away. The room facilities were new and complete, and the hotel's decor maintained the consistently grand and comfortable style of Mitsui Garden. Although the breakfast didn't change much over two days, it was quite tasty. While the hotel isn't directly above a subway station, the surrounding area is very pleasant, which was perfect for me as I wanted to avoid crowded tourist spots. To get to Haneda Airport, you can take the Keikyu bus from the Westin; it's the easiest and most stress-free way. The fare is 1000 JPY per person, and you can pay with cash or an IC card on board, though the service isn't very frequent (surprisingly, the Mitsui Garden staff told me to go to Yokohama Station to catch a bus!). The weather in Yokohama wasn't great this trip, so it was a slight shame I couldn't see Mount Fuji from my room. Overall, I'm very satisfied with the hotel and would gladly choose it again in the future.
YYeahAlthough this hotel is far away from the central area of Hakone
But the room is very spacious
The bathhouse is very big
And next to the beautiful waterfall
It’s worth the higher price
GGuest UserThe hotel has a beautiful environment, especially the Japanese garden 🏡 which is incredibly picturesque. Even though it's winter, the plum blossoms and cherry blossoms 🌸 in the courtyard are already in bloom, making for a pleasant stroll. There are also many cultural relics. The guest rooms are a bit dated, and the facilities are just average.
GGuest UserWe enjoyed the rather spacious room and the view of rolling hills. With large beds and a tatami room, it felt rather luxurious. The entire place has an 80s vibe, but good thing we liked the nostalgia it brought for us.
The room was quick clean too. Only that the outside balcony and windows had a few rather large spiders and spider webs. Good thing we don't have arachnophobia.
They have two locations for their onsens at different timings. So that needed some getting used to. The onsens themselves are decent enough.
Getting to the place was a little tricky as we didn't know what was the best bus to hop onto. We hopped onto the bus that Google Maps indicated was the most direct, only to realise as we were boarding that that bus was not covered under the Hakone Free Pass. On hindsight, to utilise the Hakone Free Pass, one should take the bus to Yunessen, the hotel next door and walk a short distance uphill.
For the price we thought it was quite worth it, especially compared to some of the other hotels nearby.
GGuest UserWe booked a room with an open-air onsen and tatami mats. By the time we finished dinner, the futons were already laid out.
There are also large public baths, both indoor and outdoor, which are very comfortable.
Both breakfast and dinner are buffet-style with a good variety of dishes. The steak, shrimp, and sashimi were all very fresh and excellent.
After a dip in the hot spring, I bought a bottle of milk from the vending machine and relaxed on a massage chair – it was truly wonderful.
We were a bit rushed this time and didn't get to explore the hotel's surroundings properly. I'll definitely come back again.
Mmay idaMy stay at this hotel was truly exceptional. The view of Mount Fuji was absolutely perfect, creating a breathtaking and unforgettable experience. The hospitality service was fantastic—staff were incredibly attentive, friendly, and went above and beyond to ensure a comfortable stay. Every detail was well taken care of, making it a truly relaxing and enjoyable visit. Highly recommended!
KKai Z.Great Hotel with a stunning view. The service was great and we were welcomed in English, so check in and check out were not a problem. Staff was also really helpful when we had questions.
Only thing to consider might be, that the Hotel is not easy to reach. We have to walk around 15 minutes by foot from the bus stop on the road. I believe there are shuttles but we didn't use it. For us it was no problem but might be difficult for older people or with little babies. Also we heard steps from the room above us in our room and people talking from rooms next to us while in the private onsen, since the terraces are basically next to each other. I recommend to eat outside since there are many great and affordable options in walkable reach.
All in all, very nice stay and I can only recommend.
GGuest UserThis hotel offers great value for money. It's my second time in Hakone, and compared to the hotels by Lake Ashi, this one feels much newer. The rooms are quite spacious for Japan, with a 1.5-meter bed and a 1.1-meter bed side-by-side. The toilet is separate from the shower, which is a wet/dry design. The view from the window is also lovely. The hot springs are on the sixth floor, featuring both outdoor mountain-view onsens and indoor ones. The outdoor area also has a single and a double private pool, which is a nice touch. Overall, it's pretty good. The breakfast and dinner are more Japanese style, with ramen, miso soup, sashimi, and sweet shrimp. The mattress in the room was really comfortable. All in all, a great stay. Right opposite the hotel is the Okada Museum of Art, which I highly recommend visiting, especially as a Chinese person. The first floor of the five-story museum is dedicated to Chinese porcelain from various dynasties, with the oldest being a green-glazed阁楼 (pavilion) from the 2nd-3rd century BC (Former Han Dynasty), standing about a meter tall. I won't say too much more, as photography of the artifacts is not allowed.
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