Hotels With Pool in Okinawa Prefecture, Japan

Good family oriented hotel with excellent amenities for children especially the pool area and beach located just next to hotel. However, the location is a bit secluded with limited F&B options for those without personal transportation. Most of the staff can hardly speak any English. No assistance with luggage was offered for check in or check out despite this being a 4star rated hotel. Limited number of elevators in service, long waits during peak periods can be expected .

We had spent 4 nights at the hotel during the Golden Week which might have influenced the perception of service, but not dramatically. Among the advantages of the hotel are: nice spacious rooms (ours had a stunning sea view); generally good location with beautiful nature and access to the beaches where you could actually swim (not a given on the island) - at least until the tide goes too low; reasonably good food across the restaurants with rather friendly prices; stylish bar with quality drinks. Among the disadvantages are: very non-Japanese service (generally not very helpful, with low penetration of English among the staff) and lack of attention to detail that could make the resort actually very nice - again, not very typical case for Japan. A few pieces of advice to the management: 1. Bring the option of in-room breakfast. If a guest is sick and can’t go down, it’s impossible to order in-room breakfast on the day, while rooms service opens at 11:30. Same frustration goes to the coffee stall downstairs that doesn’t serve coffee during earlier breakfast hours 2. Consider equipping rooms with coffee machines and contemporary electronics - low costs to take, yet massive disadvantage for the 5* status for not having them 3. Pay more attention to room service: we spent 48h without shampoo and shower gel. Our glasses were washed occasionally. New bottles of drinking water arrived only once. 4. Fix the beach! The amenities there look like a poor community beach area, especially those shameful umbrellas. You have reasonable amenities at the pool - why not spreading them to the beach areas to make them feel more like a resort rather than public beaches that no one gave any care? 5. Gym and SPA amenities could use a bit of refreshment. I won’t mention SPA service itself which might be a result of poor luck with the specific technician 6. Empty mini bar equals lost revenue. You could easily cover the modifications above through adding more options for people to enjoy drinks at their balconies. What makes staying in Japan truly special - genuine care and attention to every detail - was completely missing over our stay at this Hyatt. In fact, we consistently had that feeling “this could actually be really nice” and then something would go terribly wrong with the awkward service. The hotel that looks like 5* on pictures leaves a 3* aftertaste at max. I am only writing this because I felt it didn’t have to - those are easy aspects to fix.

It was a pleasant stay with ANA. The beach , swimming pool facilities are excellent. It would have been better if they extend the opening hours of the pool, they are only open until 6. They also have a bouncy castle slides at the beach but it costs 4000 yen for adult or child. A bit overpriced I think for child. The breakfast is good but the hotel is a bit old but acceptable. If u r looking for a not super fancy stay, this hotel is a good choice.

The staff were really nice. Even though there was a language barrier with the lady downstairs, she was very patient and used a translation app to communicate with us. However, the app wasn't very accurate. When we went upstairs to check in, it turned out there was a ********* person at the front desk, which was great. Still, we had to wait quite a while to check in, even though there was no one else at the desk at the time. The room was pretty spacious, and everything else was fine. The location is also quite convenient, and the restaurant downstairs is good. After checking in, it was past 3 PM, so we went downstairs to eat. The server asked if we wanted the restaurant or cafe. When she gave us the menu, we realized we only had about five or six minutes before lunch orders closed, but they still took our order! The set meal and the beef rice bowl were both really delicious. Definitely worth trying if you're staying here.

I stayed here a few days ago, right when a typhoon hit. The staff were all wonderful. Yesterday, I was supposed to take a shuttle bus to the airport and had already bought a ticket. Luckily, a staff member informed me that the bus was canceled and directed me on how to get to the airport. I'm so grateful to her! The hotel environment is also beautiful.

I stayed at Hotel Androoms Naha Port on 15 April 2026. The room itself was clean, comfortable, and reasonably priced, and the location is good. However, I had a very bad experience due to the hotel’s parking management. During check-in, I clearly informed the front desk that I had a car and pointed out where I parked (behind the hotel). The staff confirmed that it was the hotel’s parking area. Shortly after going to my room, the same staff knocked on my door and asked me to come down, saying I might have parked in someone else’s lot. Only after calling me down did they then ask for my car plate number, meaning they had not even confirmed whether the car belonged to me before approaching me. It turned out I was directed to park in a private lot. I immediately apologized to the owner and was ready to move my car, but I was told I needed to pay a ¥30,000 penalty. The signage was extremely unclear, poorly lit, and partially blocked, making it impossible to see at night. More importantly, this situation was caused by incorrect information given by the hotel staff. The parking lot owner told me this was the 8th time this has happened with hotel guests, which shows this is an ongoing issue that has not been resolved. The situation remained unresolved for nearly 1 hour. As no agreement was reached, the hotel decided to call the police to handle the matter. After police intervention and discussions with all parties, the hotel eventually paid ¥30,000 to the parking lot owner, and the matter was resolved after almost 2 hours. Despite all this, there was no apology or service recovery, and I was still charged the parking fee. This was a simple issue that could have been prevented with clear signage or proper staff training, but it escalated unnecessarily and caused significant stress on the last night of my trip. Overall, the room is good, but due to this experience, I would not recommend staying here if you are driving.

My girlfriend and I come from Hong Kong, and we’re honored to visit Okinawa for the first time, staying at your esteemed hotel for four days and three nights. All the staff at your hotel are exceptionally friendly and eager to assist. Whether at the front desk, restaurant, or cleaning team, every colleague is impeccably polite. Even though our Japanese is nonexistent, the staff patiently communicated with us in English, which truly touched our hearts. This time, I successfully proposed to my girlfriend right here at your hotel—sincere thanks to your hotel for creating such unforgettable and beautiful memories for us. Additionally, we absolutely loved playing with the parrot in the hotel’s basement; it’s so adorable and fun! We hope to see it again next time and have more joyful playtime with it. We look forward to the opportunity to return in the future and share more warm moments together.

This is my second time in Okinawa, and out of all the places I've stayed, this one is the absolute best! The location is fantastic; I actually preferred it not being right in the center of American Village. It's literally a minute from Aeon Mall, a minute from American Village, and there's even a 24-hour gacha shop right next door. The sauna facilities are top-notch, and it's great that guests can use it as many times as they want. If I ever come back to Okinawa, I'm definitely staying here again! 💛 The only minor issue was that after 10 PM, the staff member who helps with parking had gone home. I waited in the car for 20 minutes before calling the lobby to have someone come out and assist me with parking. On the plus side, the two nights of free parking were a great bonus!

If there is more grass nearby, there will be a lot of insects. There are spider webs in some corners of the hotel room Before going to bed, I found bugs on the bedside and yellow stains on the sheets It’s a pity that there are so many insects at night that it’s impossible to use the swimming pool It is recommended that the hotel provide some insect repellents The price of the hotel is not cheap, and the location is not convenient either. Unexpectedly, there was no one to help carry the luggage to the room after check-in. Breakfast options are less If I get a perfect score out of 10, the price/performance ratio can only be compared to 6 points.

This hotel is ideally located just off Kokusai-dori, offering a quiet escape while still being within walking distance of the Yui Rail station and bus stops, which is very convenient. The facilities are great, and the service is prompt and responsive, making it an excellent choice for a trip.