⭐⭐⭐⭐⭐ **Excellent Stay at Pan Pacific Suzhou**
Had a wonderful stay at Pan Pacific Suzhou in the Garden View King Room. The room was spacious, clean, comfortable, and offered a beautiful view of the gardens and koi fish pond.
The breakfast selection was excellent, with a wide variety of local and international choices. The hotel's location is next to Panmen Scenic Area had complimentary access to the attraction.
A special shout-out to Jerry at the reception for his outstanding hospitality. He was very accommodating and provided truly heartfelt service throughout our stay.
Great experience with excellent facilities, service, and location. Would stay here again when visiting Suzhou.
The hotel's location is excellent, and the city view from the room is fantastic. However, it is an older hotel, so the facilities are quite dated. Things like dim lighting and the elevator not showing the current floor are understandable. But the service was really subpar. It was advertised that they have robot service, but all food deliveries had to be picked up from a locker downstairs. What exactly is the robot service used for then? Also, toilet paper wasn't replenished in the bathroom. My booking confirmation stated that breakfast was included, and I had even double-checked it on the platform beforehand. Yet, when I went to the restaurant, I was told my room type didn't include breakfast. I had to call the front desk to confirm, and the result was still no breakfast. So, is this a platform issue or a hotel management problem? Honestly, this was the worst service experience I've had in years.
Hotel near Slender West Lake Scenic Area,Yangzhou69.5% of visitors choose this area
MMiziqi1272026.04.10
Staying at Yangzhou Yingbinguan, I felt the full romance of a spring day in Jiangnan ✨.
I took my mom on a trip to Yangzhou and was instantly smitten with Yangzhou Yingbinguan! From check-in to check-out, every detail perfectly hit the mark for aesthetics and comfort. Half of the joy of this trip came from this amazing hotel!
🏡 Living in a Jiangnan Garden, every step is a poem.
The entire complex is a massive traditional Chinese garden, with pavilions, towers, small bridges over flowing water, and rockeries. In spring, cherry blossoms and crabapples are in full bloom, and black swans gracefully swim on the lake. Even the air is filled with the fragrant scent of plants and trees.
We stayed in Building 11, and the hotel thoughtfully prepared welcome gifts: 'Mi San Dao', 'Xiao Mabing', and 'Niupi Tang' from Qilin Pavilion, along with specialty pastries embossed with 'Yangzhou'. The room facilities were also very new.
Shuttle carts were available on call throughout the park, making it super convenient to get from our room to Quyuan or other places. It was so thoughtful for traveling with seniors, as they didn't have to walk too much!
📸 Hanfu Styling, bringing the spring vibe to life.
The package included a Hanfu photoshoot, located on the first floor of Building 11. There were dozens of Hanfu styles, and the free options were quite good. If you preferred, paid options were an additional 100 RMB.
We also added makeup and styling for 100 RMB per person. The makeup artist was excellent; even with many guests waiting, she was very dedicated. The photographer was also great, skilled at guiding poses. My mom's photos turned out gentle and elegant! We received 5 free lightly retouched photos, and additional retouches were only 20 RMB/photo, which was good value for money.
🍜 Quyuan, a Black Pearl Restaurant.
Quyuan Teahouse, a Black Pearl 1-diamond restaurant, is conveniently located right within Yingbinguan, meaning you don't have to leave the hotel to experience it! It does get very busy, so it's a good idea to get a number in advance and then explore nearby. The hotel's own breakfast was also excellent.
🚶♀️ Direct Access to Slender West Lake, no queuing is a blessing!
On the second day, to visit Slender West Lake, the hotel has an exclusive fast lane! No need to wait in long queues at the scenic area entrance; you can enter directly from the hotel grounds. This was truly stress-free for traveling with seniors (normal admission tickets are still required).
The hotel garden seamlessly connects to Slender West Lake. In spring, Slender West Lake is vibrant with green willows and colorful flowers, with beautiful scenery at every turn.
🎭 Intangible Cultural Heritage Mini-Theater, an immersive experience of Yangzhou folk customs.
During the holidays, the hotel arranged an 'Intangible Cultural Heritage Mini-Theater', which truly amazed us! Yangzhou puppet shows, Yangzhou Qingqu opera, and Yangzhou Pinghua storytelling were performed in rotation. The performers were all professional, and acts like puppet calligraphy and pipa serenades were full of Yangzhou charm.
This trip to Yangzhou, Yangzhou Yingbinguan truly gave us so many surprises. From the garden landscape and thoughtful service to the delicious food and intangible cultural heritage experiences, all the beauty of Yangzhou was concentrated here.
When traveling with your mom, choosing the right hotel is so important! Next time I come to Yangzhou, I will definitely stay here again!
Hotel near Xinjiekou Area (Downtown),Nanjing1.5% of visitors choose this area
QQingtingdianshui-12026.05.25
Ten days at Jinling Hotel gave us something more precious than just good service – it gave us friendship.
Through this platform, I want to sincerely express our family's gratitude to Jinling Hotel Nanjing. Thank you to every staff member who offered us their warm assistance during our most difficult and helpless moments.
We checked into Jinling Hotel on May 12th. On the evening of May 13th, I unfortunately fell and got injured. What followed deeply moved us.
That night, Manager Guo, who was on duty at the concierge desk, personally helped me purchase medicine and crutches online and had them delivered to our room. He also proactively communicated with relevant departments to arrange all the necessary details for my orthopedic doctor's appointment the next day. It was past 3 AM by the time everything was settled. That night, though we were far from home, our hearts felt incredibly at peace.
Early on the morning of May 14th, Supervisor Zhang, who was on duty in the lobby, specifically arranged for a young staff member, Xiao Guan, to accompany us to the hospital. He repeatedly instructed Xiao Guan on every detail of accompanying a patient: how to ensure our safety, how to assist with the medical procedures... That kind of family-like care instantly warmed our hearts.
And Xiao Guan certainly lived up to that trust. He was enthusiastic, meticulous, and vibrant, accompanying us for the consultation, X-rays, queueing for payments, picking up medicine, and arranging taxis for our round trip. He was like our own child, giving us a sense of reliance in a foreign place.
Li Hong and Liu Yan from housekeeping also provided meticulous help after my injury. When they learned the doctor required me to lie flat with my feet elevated to heart level, Li Hong immediately brought hard pillows to prop up my feet. Fearing I couldn't go out for fresh air, she promptly opened the small window for ventilation. She also thoughtfully provided hangers and patiently taught us how to use the equipment to dry clothes. To ensure we could recover in peace, they brought a fruit platter every day. Li Hong even specially got a tightening strap from the engineering department to reinforce the underarm pads of my crutches.
All these tangible acts of care warmed and deeply touched us.
I want to say that it is the excellent qualities of each and every one of you that form the most brilliant team image of Jinling Hotel. You are the best calling card for Jinling Hotel. I hope more people will know our story, and I also hope that more friends visiting Nanjing will definitely stay at Jinling – here, you will find the 'home away from home' experience you desire, and even more, a warm, family-like experience.
Sincere thanks to Jinling Hotel, for cultivating such a high-quality, excellent team with so much heart!
Hotel near Slender West Lake Scenic Area,Yangzhou69.5% of visitors choose this area
GGuest User2026.02.14
This hotel boasts an excellent location, right next to Slender West Lake. Turn right out of the hotel and you're at the East Gate of Slender West Lake, and it's also very close to Daming Temple, Guanyin Mountain, and other attractions! The hotel has a garden-style design, with all guest rooms featuring traditional Chinese architecture with upturned eaves. The internal garden is spacious and the environment is lovely! The front desk service was excellent; they escorted us to our room and patiently explained how to use the in-room facilities. The hot spring is a highlight of the hotel, and our stay was upgraded to a garden-view hot spring room. The hot tub was large enough and the water was hot, so the outdoor soaking experience was quite nice, though the weather wasn't ideal at the time – no starry sky to enhance the evening soak! The hotel facilities are good, the room is spacious enough, and the breakfast is quite varied. My only minor regret is that there's only an outdoor pool, no indoor heated one. All in all, it's a great hotel and highly recommended!!
Hotel near Sanyang Square (Downtown) and Railway Station Area,Wuxi38.8% of visitors choose this area
GGuest User2026.03.24
I came to Wuxi for a marathon and specifically chose a hotel close to the subway station for convenience.
It was quite a pleasant surprise to see the hotel building just a short walk from the subway exit. It's very close to the subway station and looks quite grand.
The hotel seems to be a bit older, but it's been renovated in the past couple of years. The overall hardware facilities are decent (though the TV is small and unclear, and a cabinet door hinge was broken).
What truly deserves praise is the front desk staff. Although they are older than the young staff you find at other hotels, their service attitude is excellent. Their language and gestures are very professional. For example, for something as small as taking the elevator, a staff member would see you coming and press the elevator for you in advance. In the evening, an uncle on duty saw that the four elevators were taking a long time to arrive, so he proactively came to check if there was a problem. Then, he would see which elevator was about to arrive, call everyone over to wait there, and reassure them. These are small things, but they were handled exceptionally well, leaving guests feeling very satisfied.
The hotel's screens displayed a welcome message for marathon runners, which was also a very thoughtful touch.
The room had a bathtub, and I asked the front desk for a disposable bathtub liner to use.
After finishing the marathon on Sunday and returning to the hotel, the lobby manager warmly greeted me with ”You've worked hard!” and quickly helped me press the elevator. Many runners ordered takeout for lunch, and since there weren't enough robots, several front desk staff personally delivered the meals to the rooms.
Hotel near Taihu Lake Scenic Area,Wuxi2.4% of visitors choose this area
GGuest User2026.05.03
No hotel is perfect, but some definitely have standout features. Taihu Hotel, I highly recommend it!
Even though it's called Taihu Hotel, it's not directly on Lake Taihu. Only some of the lake-view rooms actually offer a glimpse of the lake, and there are no public areas with lake views either. So, if you're staying at Taihu Hotel and your budget allows, I'd suggest a lake-view room, especially one with a balcony. In spring or autumn, sitting on the balcony, you can see Yuantouzhu (Turtle Head Isle) – that green shoreline across the lake. The balcony faces directly onto Yuantouzhu's ferry terminal, offering beautiful and delightful scenery. I had initially planned to find a lakeside cafe to relax, but this balcony was just too good to leave. The room came with a capsule coffee machine, so I brewed a cup and sat on the balcony. A gentle breeze was blowing, a few swallows circled overhead (I assume their nests are on the hotel roof), and the lush greenery enveloped me in the fresh scent of plants. The view was expansive, with boats coming and going on distant Lake Taihu, yet it felt incredibly tranquil.
I didn't catch the sunrise or sunset, but I did witness the moonrise. I'd never seen the moon rise before; usually, when I look up, the moon is already high in the sky. There's a small hill directly opposite my room, and to my surprise, I saw the moon slowly ascending. It happened to be the 15th day of the ***** calendar, and the night sky was deep blue and cloudless. Unfortunately, my photography skills aren't great, so I couldn't capture it, and my literary abilities aren't good enough to describe it in words. All I can say is, it was incredibly beautiful. I'm not sure if this is visible every season, or if the moon might rise from a different spot sometimes. My knowledge of astronomy and geography isn't the best, but I imagine the moon doesn't always appear from the exact same location.
The greenery between the hotel and Lake Taihu isn't all part of the hotel property, and you can't walk through it as there are fences marking off third-party property. The hotel's back garden is quite large; it takes a good half-hour to wander through every corner. In the evenings, they show open-air movies on the lawn. It's not too cold or hot right now, and the mosquitoes haven't started working yet, so it's quite comfortable. However, I'm not sure if this happens on non-holidays. Around May Day, they even had fireworks in the evenings. Fireworks aren't normally available on weekdays, and I'm not sure about weekends.
This is a resort-style hotel. The hotel's facilities are pretty good. I was initially worried about it being outdated since it was renovated in 2016, but it didn't feel old at all, and the decor was quite nice. The parking lot is huge, with both an underground garage and outdoor parking spaces. There's a gym, ping-pong, tennis courts, and a pool. There's also an AI trail, which is a 1km loop around the back garden. They have small three-wheeled scooters, but I'm not sure if they're free or require a QR code payment to use.
The staff are all very friendly and provide good service.
There are a few areas for improvement. The gym has a sort of cable machine, which is great, but the accessory options are a bit limited. Also, the hotel's signage is a bit unclear. The underground garage is actually on the hotel's 1st floor, but there are no signs indicating how to get from the garage to the public areas on the 1st floor. When exiting the garage to check in, the elevator sign says the hotel lobby is on the 3rd floor, and reception is on the 5th floor. Taihu Hotel's layout is a bit different from other hotels, so I was slightly confused and went to the 3rd floor looking for the lobby, but check-in is actually on the 5th floor. Perhaps it would be helpful to add a note like ”Reception (Check-in)” next to ”Reception” on the signs.
Hotel location is particularly good, shopping is very convenient, the environment is quiet and not noisy. The room was clean and tidy, no smell, the bedding was soft and comfortable, and the toiletries were complete and easy to use. The front desk service is warm and polite, the check-in and check-out efficiency is very high, the sanitation is in place, the price is super high, the stay experience is particularly satisfactory, and I will choose this next time.
Hotel near Slender West Lake Scenic Area,Yangzhou69.5% of visitors choose this area
FFulankelinzhengdehuangdi2026.05.06
We switched from a hotel near the Grand Canal to this one, a classic five-star establishment. From the moment we walked in, the staff made us feel incredibly welcome, truly setting a vacation mood. The concierge service was outstanding. The hotel's location is absolutely perfect for a trip to Yangzhou; it feels like Daming Temple, Slender West Lake, morning tea, the Ancient City Park, and Yangzhou Banquet are all part of the hotel's amenities. The best part? Soaking in the hot springs after a long day of sightseeing is the most anticipated moment of the trip. We loved it so much that we immediately extended our stay for another night. Highly recommended! For a family of three, getting this level of service, scenery, and amenities for just 200 per person is truly excellent value. It's definitely our top choice for visiting Yangzhou with kids.
Hotel near Shilu Commercial Area,Suzhou2.1% of visitors choose this area
GGuest User2026.05.17
Fantastic location, even more central than Shanghai's city center! The room layout was excellent, and the decor was comfortable. The suite offered incredible value for money, especially perfect for families traveling together. The cleanliness was outstanding, the facilities were brand new, and the service was super fast – WeChat messages were basically answered instantly. Right next to the pool was a huge kids' play area, and my little one didn't want to leave! The only minor drawback was that the signage could be improved; otherwise, I can't find a single fault.
Perfect
4238 reviews
9.8/10
Price from
CAD 86
per night
Check Availability
See All Hotels With Pool in Jiangsu
Travelers Reviews of Jiangsu Hotels
See all
9,4/10
Outstanding
HHARRAJ SINGH⭐⭐⭐⭐⭐ **Excellent Stay at Pan Pacific Suzhou**
Had a wonderful stay at Pan Pacific Suzhou in the Garden View King Room. The room was spacious, clean, comfortable, and offered a beautiful view of the gardens and koi fish pond.
The breakfast selection was excellent, with a wide variety of local and international choices. The hotel's location is next to Panmen Scenic Area had complimentary access to the attraction.
A special shout-out to Jerry at the reception for his outstanding hospitality. He was very accommodating and provided truly heartfelt service throughout our stay.
Great experience with excellent facilities, service, and location. Would stay here again when visiting Suzhou.
FFairy DeeThe hotel is lovely. Especially the service from the staff. Most of them speak English and are always willing to help. If anything goes wrong they make sure to correct it and leave you satisfied. Rooms are quiet and spacious. The breakfast is good , has bit of variety of western and Chinese food. The highlight for me was the food truck by the patio. It sells affordable and delicious hotdogs and very yummy ice-cream. there is a small water show in the evening as well . It’s also near a mall so many food options. A little far from the subway or train station but I’ll still give it a 10/10!
Hotel near Science and Technology City/High-tech Zone Sports, Suzhou
Price per night from:CAD 86
9,1/10
Good
CChifanpeiyinliaoThis hotel is definitely a great place to walk your kids! The ecology is very good! We even saw a hare! But maybe it’s because it’s outdoors! It seems like the door to the candy room is a little broken! Not so easy to close! Then the electric cars in the park require money to use but they are too slow! And the cost is a bit high!
The service attitude at the front desk is very good! Very eager to help!
The road to the swimming pool is not easy to walk! Must be very careful! It's easy to fall! The locker room environment needs cleaning!
The interior of the room is clean and acceptable!
Hotel near Ginkgo Lake-Shitang Bamboo Sea-Putang Scenic Area, Nanjing
Price per night from:CAD 38
9,7/10
Excellent
Wwl****The location is fantastic, right inside the ancient town. You can get in for free after 5 PM. Plus, after breakfast the next day, you can tour Shen Hall and Zhang Hall for free. The value for money is just incredible! They even provide a bath kit in the room, which is a really thoughtful touch. Big thumbs up, highly recommend!
ZZhudaxiDXI was in Nanjing for a business trip and decided to bring my 2.5-year-old for a visit, but the overall experience was very disappointing.
1. **Misleading Advertising**: The promotional videos made it seem like there were many activities, but in April, the outdoor temperatures were too low. The outdoor water areas were unusable, and facilities like slides were icy cold and unplayable.
2. **Indoor Play Area Restrictions**:
* **Strict Hours**: The indoor playground only opens at 10 AM and closes at 5 PM. As out-of-town visitors, we usually leave around 10 AM to explore attractions and only return after dinner. My early-rising child had nothing to play with. When I asked if they could open earlier, the staff flatly refused, citing 'regulations' (even though staff members were already at the entrance).
* **Limited Access**: Even when open, only a small area with just one small slide was accessible. The other two rooms were completely off-limits to children not in their childcare program.
3. **Lack of Warmth in Service**: For a family-friendly hotel, it was incredibly unaccommodating for young children. We proposed a flexible solution: 'If a child in their childcare program arrives, we'll immediately leave the area,' but the front desk's response was a harsh 'No! You can't come in!' The attitude was cold, leaving no room for discussion.
On the positive side, the hotel's cleanliness and breakfast quality were indeed good, which is commendable.
This hotel might be suitable for families with older children who are okay with strict rules. However, for families with young children like a 2.5-year-old, the experience will be very poor due to the time restrictions and access limitations. The service attitude was inflexible, and I will not be returning.
Hotel near Xu Zhuang Software Park—Xianlin University City, Nanjing
Price per night from:CAD 127
9,7/10
Excellent
AAnonymous UserMy stay at the Kimpton Bamboo Grove Suzhou was an absolute delight, truly a place where you want to slow down and savor the moment.
From the moment I checked in, I experienced the hotel team's professionalism and warmth. A special thanks to Amber for her meticulous service; she not only handled the check-in process efficiently but also thoughtfully arranged for a concierge to show me around the hotel, helping me quickly familiarize myself with its facilities and garden layout. During my stay, Amber proactively called to check on my experience, asking if I needed any additional items, and promptly arranged for drinking water and extra amenities to be delivered. This kind of proactive care made me feel incredibly welcomed.
One of the hotel's biggest highlights is its environment. Despite being in Suzhou's city center, the overall atmosphere is remarkably quiet, truly an oasis of calm amidst the hustle and bustle. The gardens, water features, plants, and modern architecture blend seamlessly, making it a joy to stroll through. Whether in the morning or evening, it offers a relaxing escape from the city's noise.
I stayed in the Premium King Room with a Water View. The room was spacious, elegantly designed for comfort, and the bedding quality was excellent. From the lighting to the toiletries and various design details, it's clear the hotel prioritizes the guest experience. My sleep quality was superb, allowing for genuine rest and relaxation.
Breakfast was also commendable. The selection was extensive, with a full range of Chinese and Western options. The ingredients were fresh, offering both local Suzhou specialties and a rich variety of healthy light meals. Both the quality and consistency of the food were impressive.
My sincere thanks to Amber and all the staff for their dedicated service. An excellent hotel isn't just about its facilities; it's about the warmth and care each employee extends to guests. The Kimpton Bamboo Grove Suzhou truly gave me the quality and relaxed vibe one expects from a city resort hotel.
I look forward to my next visit to Suzhou and staying here again.
JjenniferfangThis trip was a family outing. I brought my in-laws to Suzhou to celebrate their birthday a bit early, so I specifically looked for a historic building with a Suzhou garden style. I booked three rooms and contacted the hotel to arrange two ground-floor rooms with courtyards. The hotel even thoughtfully prepared a birthday cake for my mother and offered turn-down service with a light soup in the evening. The restaurant was also good. We initially considered dining there on the first night but weren't sure about the dishes. After breakfast the next day, we decisively had lunch at the restaurant, and both elders thoroughly enjoyed it! The hotel's arrangements for coming and going were also very well-managed. This trip's food and accommodation were both excellent. A truly great hotel!
Hotel near Guanqian Street Area (Downtown), Suzhou
Price per night from:CAD 249
9,4/10
Outstanding
GGuest UserThe breakfast was quite good, with a decent variety and quality that I really enjoyed. However, it might have been due to a holiday, but there was no one to seat us in the breakfast area. We basically had to find and grab tables ourselves, which made for a rather chaotic experience.
The high-floor city view was indeed fantastic, offering a panoramic outlook. Plus, being right above a shopping mall made it incredibly convenient for shopping, dining, and getting around. I had specifically requested a king-size bed when booking to make it easier with my child, and the hotel arranged it as requested, which was a thoughtful touch.
However, staying with a child presented a few inconveniences: it was difficult for one person to pick up takeout with a child, as the hotel doesn't offer room delivery for external food. I had to go down twice by elevator to retrieve it myself, which was quite a hassle. The elevators were also rather slow, and during peak hours, we waited for a long time. As for amenities, only children's slippers and toothbrushes were provided; no children's toiletries, which was inconvenient.
On a positive note, Kevin Chen from the concierge team deserves praise. His service attitude was excellent, and he was very proactive in helping with any requests, which made me feel very comfortable.
Hotel near Sanyang Square (Downtown) and Railway Station Area, Wuxi
Price per night from:CAD 106
9,5/10
Outstanding
GGuest UserWe booked a private family room, and the housekeeper, Ms. Zhou, checked us in and took us to the guest room. The room has a large bed and a small bed. The bathing pool is in the yard. If you need to soak in the hot spring, just tell Ms. Zhou and she will happily come over and help fill the hot spring water. She is a very nice person. I really like her. No. I had to go to the public hot springs to soak with others, it was very comfortable. I also went to Nanshan Bamboo Sea. The air was very good. I had a very good accommodation experience this time. I will go there often in the future!
GGuest UserI came to Nanjing for Liu Yuning's concert, and the Regalia Hotel I chose this time truly exceeded my expectations. The hotel is about 3 kilometers from the venue, so a taxi ride was very quick. After the show, I could get back to my room quickly to rest, avoiding a lot of traffic headaches. The location is absolutely perfect for concert-goers. What touched me even more was the hotel's service, especially Ada at the front desk. She was so warm and attentive, making me feel incredibly welcomed from check-in to check-out. It added a lot of warmth to my solo fan-chasing trip. Although the room wasn't huge, it was decorated very cozily and was impeccably clean. The bedding was comfortable, allowing me to get a good night's sleep after days of rushing around and the excitement of the concert.
The only 'minor regret' was Nanjing's weather these past two days – the temperature fluctuated quite a bit, which was a bit unexpected. However, the hotel itself was always warm and comfortable. If I come to Nanjing again for a show or to visit, Regalia will definitely be my first choice!
To book a hotel on Trip.com, simply enter your destination, travel dates, and the number of guests on the page. Then, browse through the available hotels and select the one you want to book. Follow the prompts to enter your payment information and complete the booking.
How do I get hotel deals on Trip.com?
There are several ways to find affordable hotels on Trip.com. You can narrow down your search results by filtering hotels according to your preferred price range, or you can sort the results by price to view the cheapest options first.
Where can I find hotel deals on Trip.com?
Trip.com offers a wide variety of hotel deals and promotions that are available throughout the year. You can easily find these special offers on our deals page. What's more, if you are a member of our loyalty program, you can sign in to your account and discover exclusive discounted rates at hotel list pages.
How can I get lower prices for hotels?
Sometimes booking hotels midweek is cheaper, but it also depends on the season.
How many hotels are listed on Trip.com?
You’ll find over 1,500,000 hotels in 230+ countries and regions on Trip.com. Can’t decide which hotel to book? Browse the site for inspiration!
Can I cancel or change my hotel bookings on Trip.com?
It depends on the hotel policy and date of cancellation. Please check the policy section of the related hotel pages. To cancel or change your bookings, sign in to your Trip.com account, go to "My Bookings", and follow the instructions.
How do I contact Trip.com customer support?
You can contact Trip.com's 24/7 customer support by visiting the Help Center on Trip.com and submitting a request. You can also contact us by phone or service chat, depending on your location.