Everything was perfect, but I was always asking them to put extra bottles of water in the room (( they didn’t)) and once I called reception to ask for water he say (( we are running out of drinking water, you have to buy in the shop near 24/7)) what is wrong with you guys??? No water??? Are you serious??
The hotel is pretty good. The breakfast buffet is also great. The only thing is that it is too biased. There is no food in the annex, so I can only go to the hotel restaurant. I ordered something like petals, taco, it’s hard to say
The Hotel was Very Clean and Safe!! The location was one block away from INM where i had to go to get my permanent residency here in Mexico. The staff was very friendly and helpful. The room didn't have A/C but they brought me a very nice Fan. If i ever need to go back to that area of Puebla i will be staying there again!!
The location is near the city center, close to a university. The room was very clean and comfortable. The bed is soft. The swimming pool cannot be used. There is no bus system around, it is more convenient to drive or take a taxi.
The hotel is beautiful with great amenities. It has a very nice restaurant on premise; and beautiful outdoor space. It has a decent size pool and Jacuzzi that looked very inviting. I also had a last min spa treatment that was very relaxing. The room was clean, spacious and comfortable. I’d stay there again!
The windows were completely sealed shut and couldn't be opened. The room smelled terrible when I first entered, making me dizzy. It took a while to feel a little better after the air conditioner had been running for a long time and the door was left open.
The elevator was also very old and slow.
The bathroom didn't have a shower curtain, so after showering, the entire floor was soaked and wouldn't drain.
Gran Hotel Mexico by Solaris features an outdoor swimming pool, fitness center, a garden and terrace in Tehuacán. There's a restaurant serving Mexican cuisine, and free private parking is available.
The hotel will provide guests with air-conditioned rooms offering a desk, a coffee machine, a safety deposit box, a flat-screen TV and a private bathroom with a shower. All guest rooms include a closet.
An American breakfast is available at Gran Hotel Mexico by Solaris.
Staff speak English and Spanish at the reception.
Hermanos Serdán International Airport is 94 miles away.
Very Good
8 reviews
8.8/10
Price from
£45
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7.8/10
Good
MMananxi_MXGreat, great, great. The bed in the hotel is big and comfortable. You can watch Netflix on the TV, and it also has a thoughtful electronic alarm clock and stereo. The breakfast is also delicious. The chef is constantly making eggs. You can order the most classic huevos in Mexico. Rancheros, hot chocolate, pozole, and juice are available
SSaiprasaad GThe Courtyard Puebla Las Animas offers an exceptional stay, primarily defined by its majestic location. My room provided a breathtaking, uninterrupted view of the Volcano mountain, which was the absolute highlight—truly spectacular to wake up to.
Beyond the scenery, the hotel excels in comfort and service. The room itself was modern, spacious, and impeccably clean, featuring comfortable bedding and reliable amenities. The entire staff was professional, friendly, and efficient throughout my visit.
Located in the vibrant Las Animas area, the hotel is perfectly situated for easy access to both commercial centers and Puebla's historic core. I highly recommend requesting a volcano-facing room. This is a five-star experience that seamlessly blends convenience with an unforgettable natural backdrop.
RRuby8383A perfect stay! I really like the style of this hotel.
The elegant design uses wooden elements to blend pastoral style with colonial style. The aroma in the room is very good, I had a good rest, the sound insulation is good, the room is spacious, clean and brand new! The location is perfect for being quiet in the bustle and within walking distance to surrounding attractions. The hotel itself also has a spa experience with massages that are pretty good. The service staff were very enthusiastic and responsible. When we were leaving the hotel and waiting for the bus, a beggar approached us. The hotel security immediately came to protect us. We were very touched! Highly recommended!
DDiyijialvrouzongdianOverall, it's okay, the breakfast is very rich and the service is good. It is troublesome to ask for a few bottles of water at the front desk, and it is charged. I said can I sleep tomorrow in advance? Considered for a long time. . . Just gave
VVillitaSince checking in …a complete nightmare, I did my reservation and prepaid online with Trip and I was told by the hotel staff that they had no record of the payment and they wouldn’t allow me in, until i called trip and after 1 hour they allowed me in.
I also wanted to order room service, there were no menus and their “online service” was not working… the rooms are a bit old and their ac wasn’t working either surprise surprise…
There’s plenty of options in Puebla … don’t bother staying here it’s very overrated….
AAnonymous UserThe windows were completely sealed shut and couldn't be opened. The room smelled terrible when I first entered, making me dizzy. It took a while to feel a little better after the air conditioner had been running for a long time and the door was left open.
The elevator was also very old and slow.
The bathroom didn't have a shower curtain, so after showering, the entire floor was soaked and wouldn't drain.
MMargaret88CThe hotel is beautiful with great amenities. It has a very nice restaurant on premise; and beautiful outdoor space. It has a decent size pool and Jacuzzi that looked very inviting. I also had a last min spa treatment that was very relaxing. The room was clean, spacious and comfortable. I’d stay there again!
꽃꽃방울꽃뱀It is connected to a large shopping mall in Puebla, so you can eat, shop and stay at once. Because it is a large shopping mall, there are many security agents, and the guards on the first floor of the hotel guard the entrance and exit, so it is safe. It's also good to call Uber. Wal-Mart is 10-15 minutes walk away, so if you need anything, you can buy it here. There is nothing particularly good except the advantage of being attached to a large shopping mall. Most of the hotel staff are friendly, but the sound insulation is very weak. At 12 o'clock in the daytime, the sound of cleaning the guest room in the hotel, the noise of people, and the hammering can't rest comfortably. Most of the rooms are aging. I can't recommend restaurants inside the hotel, but the food that is strangely served as room service is large and tastes good. Hotel staff try to solve it within the given range.
CChengjingjingThe room was clean and it felt more comfortable. The breakfast is also very good, there are many choices, the omelet in the breakfast room is delicious. The ingredients are very fresh. good.
CClemens JosefFrühstück ist ok. Mitarbeiter dort sehr nett.
Zimmer sind schon a bissl in die Jahre gekommen. Vorallem Bad und Dusche sind einfache Instandhaltungen.
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