I stayed at this hotel for three nights in Christchurch. Overall, it maintained Hilton's usual high standards and was generally satisfying.
**Ambiance:** The hotel is beautiful, with vibrant flowers in the garden. Enjoying breakfast in the restaurant with a view of the garden outside the window was a real pleasure. The hotel is also very close to the city center. On a sunny day, it was lovely to walk to the city center, visit the Botanic Gardens, the Arts Centre, the Riverside Market, and the Cardboard Cathedral, all while strolling along the Avon River. I managed to check off many attractions without even realizing it.
**Cleanliness:** Housekeeping was prompt, and the room was clean and tidy. I didn't find any dirty spots.
**Facilities:** The hotel seems to be a bit old, so the facilities aren't brand new, but they are sufficient and well-equipped, including a hairdryer, iron, kettle, refrigerator, and air conditioning – enough for a short stay. The room's balcony was also nice, overlooking a lawn, perfect for some peaceful relaxation. The only drawback was the poor soundproofing in the room. The room next door frequently opened and closed their door, sometimes more than ten times between 10 PM and 1 AM, and at one point, it was every ten minutes or so. Each time, it made a huge noise that felt like the bed was shaking, waking me up multiple times. I even started to wonder if countless people were staying next door. This kind of thing is really down to luck, but better sound insulation would have made for a less disturbing stay.
**Service:** The front desk staff were very polite and enthusiastic during both check-in and check-out, which left a great impression. We were given two bottles of water and two warm cookies upon check-in, which was a thoughtful touch. The only thing that left a bad taste in my mouth was the suspected subtle racial discrimination from the restaurant's reception staff. I stayed here for three days and saw many other Chinese tourists. Not once did I hear the staff say goodbye or thank you to us when we left the restaurant. They would just stand there, pretending not to see us, but then smile and thank the Caucasian guests walking behind us. This happened every single time for three days, and they pretended not to see other Chinese guests leaving too. I have to wonder, is this how the hotel trains its staff? To provide different service based on race? These staff members, who were older and positioned at the restaurant entrance for greeting and guiding, were not the young, busy servers inside the restaurant, who did a great job. Based on this subtle differential treatment, I can only give the service three stars, no more.
We booked a one-bedroom villa, but to our surprise, it actually had three bedrooms! The space was incredibly large and a delightful surprise.
The ground floor features a garage, and the living room has a cozy fireplace with spacious, comfortable sofas. The dining area is huge, and the kitchen is fully equipped with dinnerware, cookware, a microwave, and an oven, perfectly meeting our daily needs and allowing for easy meal preparation. It was a truly comfortable stay.
Our entire trip to Tekapo was perfect, and this villa truly exceeded our expectations. Highly recommended!
Loved this hotel, it was very new and stylish. Ticked all the boxes, comfortable beds with nice pillows, we all slept well, big walking shower with great water pressure and a big TV. Nice view of the water too, however the beds were facing the wrong way to take advantage of the views.
The hotel is fairly centrally located (about a 15 minute walk), but at the same time in a quiet area. The room was huge, for lack of a better term - it's basically a lounge, a twin room and a double room. Not sure if that's actually the room I booked or an upgrade. At any rate, it was clean and had all the necessary amenities. The outer design is also very nice. There's also afternoon tea for free from 15:30 till 16:30. The price is not particularly low, but all things considered it's value for money (only 25-30% more expensive than a private room in a hostel), especially if more than one person is staying. All in all, a great option, if your budget allows it.
I stayed here on the last night of my return home. The house on the upper and lower floors, we had a lot of fun, and forgot to book the hotel, we couldn’t book a suitable place one day in advance. This house is expensive and the two people live a little extravagant, but away from Avon. Very close to Hagley Park for easy shopping.
Very good homestay, the host is very thoughtful. The house is clean and tidy, and the facilities are perfect. The location is only ten minutes drive from the airport, very close, but almost no noise can be heard. The breakfast is very rich and the cake is very delicious. The key is that the bed and quilt are very comfortable, and it is really a rare good night's sleep here. I will definitely stay here next time I come to Christchurch.
Everything is perfect in this place. It's just ten mins drove to the airport but you can bearly hear the noise in the house. Everything in the house is clean, tidy and very much home alike. The breakfast was well prepared and the cakes were just delicious. Above all, the bed and duvet was sooooo comfortable that I had the best sleep in my whole trip! I would definitely stay here if I came to Christchurch again!
This is a large campsite facing the beach. There's a small kitchenette for cooking simple meals, and a communal kitchen. We went back to the hotel quite late and went straight to sleep. The foreigners were very quiet and didn't make a fuss; no one was smoking, which was great.
I had a great stay there. I arrived very early but I could leave my backpack in the reception and also use the facility such as kitchen. The staff was very helpful. Some rooms have very nice view. It was best place to chill. Also you can rent a bike around $5/1h or $15/4h. I enjoyed the ride to the Mt Fyfee carpark and did a little hiking:)
Due to heavy rain on the west coast, I went back to the town and stayed for one night. It was clean. Every room on the first floor has a back door to the garden. Breakfast is included. Bread, jam, coffee and tea are included. The whole meal seems to be 21.5 yuan. , Feng Jian by people
I was a bit disappointed. I was expecting this to be a 5 star place, but there were a lot of things that were definitely not 5 stars. The robes were grey and didn't cover bigger people. One of them had pilling all over it, I didn't want to even wear it. The bathroom door squeaked loudly, so if one person got up to the toilet in the middle of the night, it woke the other person up. There were instructions on how to use the spa bath, but not on how to put the plug in. It didn't just plug in normally. We weren't able to use it on our first night which was very frustrating as it was one of our main attractions. I rang housekeeping the next day. Someone came and had a look and said that you had to turn a know on the side of the spa, how would anyone know that? The lock on the door to outside was broken and a small slide lock had been put on. Why not fix the main lock? I used the toilets to the side of the library and when I washed my hands, the tap was all loose and wobbled round. All these things are little but show that the lodge needs to have things fixed or updated. For $300 per night, you expect the best. The worse thing was on our last morning, we got to breakfast about 8:45, the restaurant closes at 9:30 am. There was continental and scrambled eggs and bacon. At about 9:00 am they stopped bringing out anymore bread to toast. No more croissants, eggs or bacon were brought out. There were about 6 tables with guests and everyone kept going up and checking, but they didn't refill. People were saying, they must have run out of food! But for some reason the waiter kept lifting the lids to the egg and bacon to see what was in there, but of course there was nothing as he hadn't refilled it and he was the only waiter!! I was really disappointed and wouldn't recommend it, unless you are getting a really good discount.
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GGuest UserI stayed at this hotel for three nights in Christchurch. Overall, it maintained Hilton's usual high standards and was generally satisfying.
**Ambiance:** The hotel is beautiful, with vibrant flowers in the garden. Enjoying breakfast in the restaurant with a view of the garden outside the window was a real pleasure. The hotel is also very close to the city center. On a sunny day, it was lovely to walk to the city center, visit the Botanic Gardens, the Arts Centre, the Riverside Market, and the Cardboard Cathedral, all while strolling along the Avon River. I managed to check off many attractions without even realizing it.
**Cleanliness:** Housekeeping was prompt, and the room was clean and tidy. I didn't find any dirty spots.
**Facilities:** The hotel seems to be a bit old, so the facilities aren't brand new, but they are sufficient and well-equipped, including a hairdryer, iron, kettle, refrigerator, and air conditioning – enough for a short stay. The room's balcony was also nice, overlooking a lawn, perfect for some peaceful relaxation. The only drawback was the poor soundproofing in the room. The room next door frequently opened and closed their door, sometimes more than ten times between 10 PM and 1 AM, and at one point, it was every ten minutes or so. Each time, it made a huge noise that felt like the bed was shaking, waking me up multiple times. I even started to wonder if countless people were staying next door. This kind of thing is really down to luck, but better sound insulation would have made for a less disturbing stay.
**Service:** The front desk staff were very polite and enthusiastic during both check-in and check-out, which left a great impression. We were given two bottles of water and two warm cookies upon check-in, which was a thoughtful touch. The only thing that left a bad taste in my mouth was the suspected subtle racial discrimination from the restaurant's reception staff. I stayed here for three days and saw many other Chinese tourists. Not once did I hear the staff say goodbye or thank you to us when we left the restaurant. They would just stand there, pretending not to see us, but then smile and thank the Caucasian guests walking behind us. This happened every single time for three days, and they pretended not to see other Chinese guests leaving too. I have to wonder, is this how the hotel trains its staff? To provide different service based on race? These staff members, who were older and positioned at the restaurant entrance for greeting and guiding, were not the young, busy servers inside the restaurant, who did a great job. Based on this subtle differential treatment, I can only give the service three stars, no more.
PPenny_kokI had a fantastic stay at Christchurch Tasman Holiday Park! The location is perfect — close enough to the city for convenience, yet peaceful and surrounded by beautiful nature. The grounds are well-maintained, clean, and spacious, making it ideal for families, couples, or solo travelers. The facilities are excellent, with modern amenities including clean bathrooms, well-equipped kitchens, and comfortable communal areas. The staff were friendly, helpful, and went out of their way to ensure a pleasant stay. I especially appreciated the relaxed atmosphere and the variety of accommodation options available, from powered sites to cozy cabins. Highly recommend this holiday park for anyone visiting Christchurch
GGuest UserLoved this hotel, it was very new and stylish. Ticked all the boxes, comfortable beds with nice pillows, we all slept well, big walking shower with great water pressure and a big TV. Nice view of the water too, however the beds were facing the wrong way to take advantage of the views.
GGuest UserThe hotel faces Lake Tekapo, offering beautiful scenery. You're definitely paying for the location here, as the room itself is quite small – it was even a struggle to open our luggage.
Then, early in the morning, around 6 AM, there was a fire alarm incident. Staff made everyone evacuate and stand outside for over an hour. After checking, they found it was a false alarm and just offered a brief apology.
It was a really bad experience, and I won't consider staying here again if I visit in the future.
AAnonymous UserThe hotel is fairly centrally located (about a 15 minute walk), but at the same time in a quiet area. The room was huge, for lack of a better term - it's basically a lounge, a twin room and a double room. Not sure if that's actually the room I booked or an upgrade. At any rate, it was clean and had all the necessary amenities. The outer design is also very nice. There's also afternoon tea for free from 15:30 till 16:30. The price is not particularly low, but all things considered it's value for money (only 25-30% more expensive than a private room in a hostel), especially if more than one person is staying. All in all, a great option, if your budget allows it.
AAnonymous UserConvenient location near the airport. Has a bus stop in front of the hotel with busses to Christchurch city center. Great service and friendly staff who walk us to the room as there are several wings in the compound.
The room is spacious although it is slightly dated.
GGuest UserAll were good, the location is very near to the city center. Although the parking was a bit narrow, we were able to park in front of our unit safely.
The kitchenette was rather small and dont have a complete utensils like chopping board, but we managed with whatever provided. There was no hood as well so when we were cooking, the smoke alarm went on for a while, we had to open our front door while cooking because the ventilation was not the best. But overall it was fine.
かかなやI had a great stay there. I arrived very early but I could leave my backpack in the reception and also use the facility such as kitchen. The staff was very helpful. Some rooms have very nice view. It was best place to chill. Also you can rent a bike around $5/1h or $15/4h. I enjoyed the ride to the Mt Fyfee carpark and did a little hiking:)
FFrancesSinNZThis hotel location is superb right opposite The village city central. Everything is good EXCEPT no air con which is really hot in summer month …all 4 of us didn’t sleep well as is too hot- they only provide a standing Fan. I think winter month stay is ok.
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For hotels with Swimming Pools in Canterbury, the average price on weekdays is JPY 24,728, and the average price on weekends (Friday–Saturday) is JPY 29,835.
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