GGuest UserThe hotel is impressive when you arrive, amidst the greenery, parking lot, and lobby with columns and beautiful flooring. Then you get to the check-in desk and notice that one of the staff chairs is completely ruined. Go up to the bar and restaurant area and notice that the beautiful lobby flooring has disappeared, completely covered in carpeting. Some of it is no longer snug, but creases make it a tripping hazard. You take the elevator to your room, and the hallways ”greet” you with a ”splendid musty smell”—carpeting everywhere, walls with almost plastic/fabric wallpaper, and the rest of it wood. The smell is very strong. You enter the room, and it's half the size of the one you booked.
You step out onto the balcony and notice that it hasn't been cleaned in a long time. I ask the front desk about the room and the state of cleaning, and they tell me they don't have rooms like the one I booked, but they offer me the option of changing rooms. I see the second one as very large but with an even more persistent ”stale” smell than the first. I see the third one as smaller than the first but with a less persistent smell. I'm keeping this one. The bed is very comfortable, but the balcony is as dirty as the first one, both on the floor and the bathroom window, the ceiling, and the walls. The bathroom window is impossible to open, the bathroom door has a broken handle, the shower splashes everywhere, the bidet faucet needs fixing, and the bathtub is ”black” (see photo). The cleaning of all the rooms is very basic. The building was built in two phases, the first in 1967. Perhaps it needs a major renovation or at least maintenance and cleaning. The breakfast is average but with little variety for a 4-star hotel. I'm adding a few photos to give you an idea. This hotel has a ”4-star” name, but...
GGuest UserEasy to get to the hotel thanks to its excellent location, away from the hustle and bustle. The hotel is very pleasant, with good rooms. What could be improved is the fact that the indoor pool/spa requires an appointment and even with low occupancy, you only get an hour; another issue is that the bathrooms are only equipped with bathtubs and no grab bars for assistance.
GGuest UserEasy stopover off the A1. Accessible through the services. Simple cold breakfast available, plenty of choice with hot drinks. Room basic but very clean and had everything I needed for my overnight stay. Was able to check in still at midnight after a delayed flight.
JJuleleThe location was super close to the Sanctuario and the bus terminal. Very accommodating and very helpful staff. Room was spacious and very clean. Breakfast offers a selection of breads, cereals ,fruits and drinks. Will surely recommend it to my friends.
GGuest UserImpeccable cleanliness and friendliness, always helpful. Very attentive. Cozy room. I went with my 8-year-old son who wanted to go to the gym and loved it.
SSofia R RamosA very charming hotel, the officials of an extreme sympathy, very lovely, worried and attentive. The cleaning was impeccable from the rooms, to the garden and the pool and jacuzzi area. The charm and glamour decoration of the grandmothers is also a pleasant atmosphere.The breakfast and restaurant are very tasty.We love the weekend.Ideal for any kind of romantic or family stay.
SSara GouveiaThe city's routine and confusion is a little bit out of the city's rhythm. We found a place of peace and tranquility with a unique decoration and a unique decoration.
The STAF is incredible, with a wonderful sympathy and attention.
There is no doubt a place to return and recommend.
GGuest UserBad/inexistent maintenance of the pool: lack of water circulation, green sides, was not clean/filtrated daily.
Restaurant: in August and the restaurant was closed.
A very cold breakfast room.
FFerreiraAnabelaUm hotel bem centrado, embora já com alguns aninhos com muito bom estado e muito agradável tanto o espaço como o atendimento. Recomendo
How much is the average rate for hotels with Swimming Pools in Santarem District?
For hotels with Swimming Pools in Santarem District, the average price on weekdays is €131, and the average price on weekends (Friday–Saturday) is €136.
What are the popular budget hotels with Swimming Pools in Santarem District?
What promotions are available for hotels with Swimming Pools in Santarem District?
Trip.com provides various promotions and discounts for users all year round. You can check the promotions page to see what promotions are available on Trip.com.