Hotels With Pool in Santarem District, Portugal

Já estive a muito tempo nesse hotel, e agora me surpreendeu pela negativas em alguns aspetos: O spa agora só tendo direito a 1 hora por dia. O elevador demora muito tempo. De resto o restaurante continua com boa comida e atendimento, e o staff do hotel continua bem dispostos e educados.

A very charming hotel, the officials of an extreme sympathy, very lovely, worried and attentive. The cleaning was impeccable from the rooms, to the garden and the pool and jacuzzi area. The charm and glamour decoration of the grandmothers is also a pleasant atmosphere.The breakfast and restaurant are very tasty.We love the weekend.Ideal for any kind of romantic or family stay.

Nice, elegant hotel, very warm, comfortable beds. Before breakfast the water in the shower came out cold, something that happened 2 days in a row. There were 2 nights, on the first day breakfast was at a set time and everything went smoothly, on the second day which was Sunday the hotel was full, they didn't set a time for breakfast and it was chaos, people waiting standing up at the bar. Afterwards there was almost nothing to eat, no juices, no glasses, it was a mess, the waiters running around in distress, in short, it wasn't nice. Then, at check-out time, they presented us with a bar bill from the previous day, which we had not even been to, nor had we been there. In other words, they either made a mistake when giving the room number or the guests made a mistake and gave us our room number. In short, it shows some disorganization.

Before the trip there were some difficulties with customer support. The facilities are good, but in my case the cleanliness of the room left a lot to be desired...

Easy stopover off the A1. Accessible through the services. Simple cold breakfast available, plenty of choice with hot drinks. Room basic but very clean and had everything I needed for my overnight stay. Was able to check in still at midnight after a delayed flight.

Aware and available staff  Very quiet place great to relax   The food is good in the pool area as well as in the restaurant and breakfast.  Part of the pool very pleasant and excellent to enjoy The indoor pool wasn't very hot, but perhaps because it was summer, I don't know.

I liked, very accessible and educated staff of the hotel. I would like to stay a weekend, it is the only time available to enjoy the hotel and visit Santarém . Breakfast is essential, but it could improve a little. Attentionally, Carla C.

The hotel is impressive when you arrive, amidst the greenery, parking lot, and lobby with columns and beautiful flooring. Then you get to the check-in desk and notice that one of the staff chairs is completely ruined. Go up to the bar and restaurant area and notice that the beautiful lobby flooring has disappeared, completely covered in carpeting. Some of it is no longer snug, but creases make it a tripping hazard. You take the elevator to your room, and the hallways ”greet” you with a ”splendid musty smell”—carpeting everywhere, walls with almost plastic/fabric wallpaper, and the rest of it wood. The smell is very strong. You enter the room, and it's half the size of the one you booked. You step out onto the balcony and notice that it hasn't been cleaned in a long time. I ask the front desk about the room and the state of cleaning, and they tell me they don't have rooms like the one I booked, but they offer me the option of changing rooms. I see the second one as very large but with an even more persistent ”stale” smell than the first. I see the third one as smaller than the first but with a less persistent smell. I'm keeping this one. The bed is very comfortable, but the balcony is as dirty as the first one, both on the floor and the bathroom window, the ceiling, and the walls. The bathroom window is impossible to open, the bathroom door has a broken handle, the shower splashes everywhere, the bidet faucet needs fixing, and the bathtub is ”black” (see photo). The cleaning of all the rooms is very basic. The building was built in two phases, the first in 1967. Perhaps it needs a major renovation or at least maintenance and cleaning. The breakfast is average but with little variety for a 4-star hotel. I'm adding a few photos to give you an idea. This hotel has a ”4-star” name, but...

I would like to have a more staffed breakfast and noise in the room. The room we stayed was very smooth. The patio was quite dirty. I had a mini-nat but empty. For 4 💫 you will have many improvements to do.

The city's routine and confusion is a little bit out of the city's rhythm. We found a place of peace and tranquility with a unique decoration and a unique decoration. The STAF is incredible, with a wonderful sympathy and attention. There is no doubt a place to return and recommend.