Hotels With Pool in Santarem District, Portugal

Nice, elegant hotel, very warm, comfortable beds. Before breakfast the water in the shower came out cold, something that happened 2 days in a row. There were 2 nights, on the first day breakfast was at a set time and everything went smoothly, on the second day which was Sunday the hotel was full, they didn't set a time for breakfast and it was chaos, people waiting standing up at the bar. Afterwards there was almost nothing to eat, no juices, no glasses, it was a mess, the waiters running around in distress, in short, it wasn't nice. Then, at check-out time, they presented us with a bar bill from the previous day, which we had not even been to, nor had we been there. In other words, they either made a mistake when giving the room number or the guests made a mistake and gave us our room number. In short, it shows some disorganization.

Impeccable cleanliness and friendliness, always helpful. Very attentive. Cozy room. I went with my 8-year-old son who wanted to go to the gym and loved it.

The hotel is impressive when you arrive, amidst the greenery, parking lot, and lobby with columns and beautiful flooring. Then you get to the check-in desk and notice that one of the staff chairs is completely ruined. Go up to the bar and restaurant area and notice that the beautiful lobby flooring has disappeared, completely covered in carpeting. Some of it is no longer snug, but creases make it a tripping hazard. You take the elevator to your room, and the hallways ”greet” you with a ”splendid musty smell”—carpeting everywhere, walls with almost plastic/fabric wallpaper, and the rest of it wood. The smell is very strong. You enter the room, and it's half the size of the one you booked. You step out onto the balcony and notice that it hasn't been cleaned in a long time. I ask the front desk about the room and the state of cleaning, and they tell me they don't have rooms like the one I booked, but they offer me the option of changing rooms. I see the second one as very large but with an even more persistent ”stale” smell than the first. I see the third one as smaller than the first but with a less persistent smell. I'm keeping this one. The bed is very comfortable, but the balcony is as dirty as the first one, both on the floor and the bathroom window, the ceiling, and the walls. The bathroom window is impossible to open, the bathroom door has a broken handle, the shower splashes everywhere, the bidet faucet needs fixing, and the bathtub is ”black” (see photo). The cleaning of all the rooms is very basic. The building was built in two phases, the first in 1967. Perhaps it needs a major renovation or at least maintenance and cleaning. The breakfast is average but with little variety for a 4-star hotel. I'm adding a few photos to give you an idea. This hotel has a ”4-star” name, but...

Já estive a muito tempo nesse hotel, e agora me surpreendeu pela negativas em alguns aspetos: O spa agora só tendo direito a 1 hora por dia. O elevador demora muito tempo. De resto o restaurante continua com boa comida e atendimento, e o staff do hotel continua bem dispostos e educados.

The city's routine and confusion is a little bit out of the city's rhythm. We found a place of peace and tranquility with a unique decoration and a unique decoration. The STAF is incredible, with a wonderful sympathy and attention. There is no doubt a place to return and recommend.

Foi uma experiência boa. O único problema é que estava muito cheio e a piscina é pequena para tanta gente que acabamos por nem utilizar.

I liked, very accessible and educated staff of the hotel. I would like to stay a weekend, it is the only time available to enjoy the hotel and visit Santarém . Breakfast is essential, but it could improve a little. Attentionally, Carla C.

The facilities, location and breakfast are ideal. Something unpleasant happened, that in the room next door a drunk guest came, who was hosted in the room next door immediately and wanted to enter his own room, but hit all the strength he had in the door, wrecking all guests around you with a swing and speaking high for about 2h. This made it completely impossible to sleep between 3h and 5h of the morning, eventually ruining all the rest of the rest night. Who was in the reception tried to help, in front of calls to ask for help, however, did not resolve or avoid the event ... offered a coffee as compensation, after we just had breakfast and had paid for it! I understand that it is not easy for the hotel to avoid these situations, but they should have been more comprehensive for those who were not sleeping, for completely unsleeved reasons!

Hotel with excellent service, very pleasant good breakfast with good variety , despite insufficient in fruit and milk . As for the room, leave a little to wish for a hotel ⭐⭐⭐⭐, however, very comfortable and everything clean

It was a very pleasant experience, the location of the accommodation is excellent, the equipment is relatively new and in good condition, the hospitality and the quality of the professionals was irreprensible, the food offered for breakfast is varied and excellent, the management ”Pet Friendly” is exemplary and highlighting. Comments on the suggestion of improvements: - bathrooms in the area of the indoor pool (inexistent), which is almost uncomfortable in winter, travels from/to accommodations versus indoor pool/sauna/turk bath are distressing; - The rooms could have more room for customer clothes, the toilets should have towel supports in conditions, than those presented (loose vertical bamboo support “=” stair); - The prices of the local restaurant are exaggerated (do not attract many guests)! ? ...