Romantic Hotels in West Java, Indonesia

I unfortunately booked an executive suite. Firstly, its location was inconveniently far from the elevator, and it seems all executive suites across all floors are situated in the same corner spot. The suite was definitely overpriced for its small size, and the layout was poorly designed. Furthermore, the amenities were neglected; the Jacuzzi was dirty, broken, emitted a foul odor when operated, and even expelled debris. I reported this to the front desk, and they moved me to another suite, but it had the exact same problems. I absolutely do not recommend anyone choose an executive suite; it's a complete waste of money. My ratings: Executive Suite Design & Location: 2/10 Overall Cleanliness: 8/10 (though they could improve by changing towels more frequently) Breakfast: 1/10 (Too focused on Asian food, despite most guests being Arabs, especially Saudis) Pricing (Value for Money): 5/10 (Overpriced) View & Hotel Location: 5/10 I suggest they lower their prices and encourage guests to choose a standard room with a river view. They should also pay more attention to offering Eastern, Arabic, and Western food options. Finally, some staff members were notably unwelcoming towards Arab guests and made no effort to provide better service.

Awesome hotel, you can feel like you enter a majestic 5 star hotel. A the service provide are really awesome.

This is always my go-to hotel when I’m visiting. Plenty of malls and food options nearby. The rooms itself are well maintained and in good condition. The TV has access to basic free channels but nothing premium, so there is no Premier League, etc. The only flaw is the hot water, where the water isn’t hot enough.

We had a fantastic 2-day stay at Harris Hotel — the rooms were clean, spacious, and perfect for our family. The staff were friendly and accommodating, always ready to assist with a smile. The kids especially loved the pool and the breakfast spread had a great variety for everyone.

My favorite hotel, it's incredibly comfortable. The breakfast is absolutely fantastic. I always choose to stay here whenever I'm in Lembang.

Slippers are comfy, adult pool is cold water, kiddie pool has warm water. Location is near the safari, but our room facing the front is noisy with motorcycle sounds. Poor soundproof, can hear next door peeps moving stuff and talking. Mosquitoes in the room (we kill 4 and still got bitten! and room cleanliness is not up to standard as when we check in the sink got toothpaste mark). The toilets got no doors so it will stink the whole room if you go potty.

The sheets are dirty old. The aircon is dripping directly to our bed

We had a wonderful stay at Pesona Alam Resort & Spa. The hotel is surrounded by beautiful nature and offers a peaceful atmosphere — perfect for relaxing with family. The rooms were clean and comfortable, and the staff were very kind and always ready to help. The breakfast had a nice variety of options, and the facilities like the pool and spa were excellent. The location is great too, close to Taman Safari. Overall, it was a great experience and I would love to come back again.

Always my best choice for work and meeting. Wonderful staff and nice tidy room it is my 3rd tine this year to stay here as well as for my expats guest

The parking is too far drom the lobby but it still okay, the staff are friendly