If you have luggage, drop off first at lobby since there is no concierge in the basement.
Overall check in and check out smooth and fast.
Hotel open the buffet for “sahur” even the choices not too many.
The room was clean, have nice view and balcony.
To get to fish pond, green house need quite effort, a bit challenging if you’re fasting.
The staff very helpful and nice.
Overall was pleasant experience
If you need a place just to relax and do nothing, its the best place for you. Cozy Place, no need to use AC, silent and you can feel the nature…. They provide water in a Galon, no need to bring your own.. you can watch Netlix, Youtube, WeTV.
The stafs is really nice and helpful.
The room was clean, and the AC was ice-cold. All the staff, from security to reception, gardeners, and restaurant staff, were incredibly friendly. The warm pool was absolutely fantastic, complemented by an unbeatable view! My only minor suggestion would be to perhaps add more variety to the breakfast menu rotation and the live cooking stations. During our two-day stay, the buffet items were almost identical on both the first and second days.
We had a fantastic 2-day stay at Harris Hotel — the rooms were clean, spacious, and perfect for our family. The staff were friendly and accommodating, always ready to assist with a smile. The kids especially loved the pool and the breakfast spread had a great variety for everyone.
Our room was upgraded to grand deluxe and it was very spatious. The service was great, all the staffs are very friendly and polite. Aldiansyah was very attentive, so kudos to him. At first, there were some input error, so supposedly our cards to the room should work for 2 nights, but only registered as one, but staff worked very fast and delivered the new cards to our room immediately. Breakfast were great, especially the fritters and the tofu coated with some red sauce. Plenty of options also from indonesian and western food. No iron at room, but you can ask for it and they will deliver it to your room. No shaver, Some slight smell in the bathroom, but nevertheless it was a pleasant stay.
Always a Great Stay – Even Better This Time!
This is my fourth time staying at Aston Sentul Hotel, and I’m happy to say it just keeps getting better. I noticed several upgrades since my last visit, especially in the friendliness and attentiveness of the hotel staff — they truly made the stay more welcoming.
The biggest improvement for me was the breakfast. Compared to my previous stays, the variety has increased significantly, and everything was delicious. It’s clear they’ve put a lot of effort into making 9it a better experience.
Another pleasant surprise this time was the complimentary dinner buffet. Just like breakfast, it offered a wide range of tasty dishes — a great value and very enjoyable.
Overall, I’m really impressed with the improvements and the consistent quality. Will definitely be back again!
The location is excellent and very easy to access. The breakfast was delicious, with a great variety of options. The restaurant there is also very good, especially the FIRE Grill.
The facilities are fantastic, particularly for children — they really enjoyed their time there.
Highly recommended for families
Highly recommended! The place is comfortable, the breakfast is delicious, and the service is quite satisfying. The only downside was that the fridge in my room wasn't cold enough. The operator said they would replace it, but it wasn't replaced in the end. Still, overall, it's a recommended place! 👍👍
I unfortunately booked an executive suite. Firstly, its location was inconveniently far from the elevator, and it seems all executive suites across all floors are situated in the same corner spot. The suite was definitely overpriced for its small size, and the layout was poorly designed. Furthermore, the amenities were neglected; the Jacuzzi was dirty, broken, emitted a foul odor when operated, and even expelled debris. I reported this to the front desk, and they moved me to another suite, but it had the exact same problems. I absolutely do not recommend anyone choose an executive suite; it's a complete waste of money.
My ratings:
Executive Suite Design & Location: 2/10
Overall Cleanliness: 8/10 (though they could improve by changing towels more frequently)
Breakfast: 1/10 (Too focused on Asian food, despite most guests being Arabs, especially Saudis)
Pricing (Value for Money): 5/10 (Overpriced)
View & Hotel Location: 5/10
I suggest they lower their prices and encourage guests to choose a standard room with a river view. They should also pay more attention to offering Eastern, Arabic, and Western food options. Finally, some staff members were notably unwelcoming towards Arab guests and made no effort to provide better service.
This is always my go-to hotel when I’m visiting. Plenty of malls and food options nearby. The rooms itself are well maintained and in good condition. The TV has access to basic free channels but nothing premium, so there is no Premier League, etc. The only flaw is the hot water, where the water isn’t hot enough.
Very Good
129 reviews
8.4/10
Price from
£18
per night
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