Service : shuttle bus pick up provided at Karuizawa station a plus point ( reservation needed )
Breakfast was a buffet with sumptuous choices , dinner was a semi buffet with drink free flow
Onsen is impeccable , private Onsens are available to use free of charge depending on the availability.
Location : shuttle bus provided to town and station area with time slots
Very serene atmosphere and beautiful landscape
Staffs were helpful and friendly
Room size is just perfect for 2
The grounds are spacious and very beautiful. Even though I was traveling alone with my two-year-old daughter, I had a corner room in the old building that was huge (easily big enough for 8 people) and absolutely lovely. The lack of a shower in the room is something to get used to. The staff were friendly and accommodating. Overall, the hotel and the onsen are unfortunately quite dated and could use a renovation. The outdoor pools, the plentiful food, the free shuttle to the train station, and the large room somewhat compensated for this. However, the value for money wasn't quite right due to the dated facilities.
Very Good
127 reviews
8.9/10
Price from
€158
per night
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