Hotel near City Center,Kota Kinabalu86.9% of visitors choose this area
GGuest User2026.02.25
Facilities: The room facilities are relatively new, but the hallway was very cold. They provide large glass bottles of water. The bathroom counter is spacious and the three-way separation (toilet, shower, sink) is excellent. Our room faced Signal Hill and had a super large balcony, but for families with kids, there wasn't enough space to hang clothes.
The breakfast restaurant has a great view of the sea. The pool is small.
Cleanliness: Very good.
Environment: It's convenient to get anywhere. Kota Kinabalu isn't big, and from here, it's just a short walk to Gaya Street where you'll find all the popular influencer spots. It's also super close to both jetties and Suria Sabah shopping mall. The hotel lobby has two entrances: one for vehicles, which is where you take taxis, and a pedestrian entrance opposite Suria Sabah.
Service: The front desk staff were very nice. When we arrived, there were no rooms available, and they mentioned we might have to take a connecting room. However, they later managed to arrange a higher floor room that wasn't connecting for us.
Hotel near City Center,Kota Kinabalu86.9% of visitors choose this area
WWahahalehehe2026.01.26
Facilities: All amenities are available.
Cleanliness: Spotless and tidy.
Environment: Prime downtown location, with a street full of massage parlors downstairs. The bar street is a 5-minute walk, and Gaya Street is 15 minutes away.
Service: Warm and friendly.
My only complaint is the excessive noise! The sea view from the room is breathtaking, but the noise from the bar street across the way goes on until after 2 AM!
Hotel near City Center,Kota Kinabalu86.9% of visitors choose this area
AAnonymous User2026.03.19
air conditioner need to fix or services room very hot. when i ask for hairdryer the receptionist told me to wait for 2hours then lastly i got nothing from my waiting, no hairdryer no aircond fix. please give a good service next time.
Hotel near City Center,Kota Kinabalu86.9% of visitors choose this area
GGuest User2026.03.04
Aside from the nice views, everything else was pretty mediocre. We stayed in room 7418, which was quite spacious and kid-friendly. It had both a bathtub and a shower. The TV had static, and the breakfast was the same every single day – at least for the 6 nights we stayed, it was the same few options. Surprisingly, there were no noodles at the club lounge restaurant. For any egg dishes, you had to specifically ask a waiter for the menu, otherwise, you wouldn't know they even had them. For 6 nights at the executive lounge, the alcohol wasn't self-serve; they only gave you a tiny bit each time. The service, from check-in to check-out, was pretty much non-existent. Housekeeping seemed to depend on the staff's mood; the first night the room was cleaned exceptionally well – I almost regretted not filming a full walkthrough. But the following days, the cleaning was very superficial.
Hotel near City Center,Kota Kinabalu86.9% of visitors choose this area
GGuest User2026.02.20
The room was beautiful and spacious, giving off a super vacation vibe! The hotel staff provided excellent service. There's also a bar by the sea where you can enjoy a drink and dinner. The location is right by Sutera Harbour, and the famous 'Love at Ringgit Island' (which was popular online) has now moved to Sutera Harbour. It's also not far from the airport, making it very convenient for getting around.
Hotel near City Center,Kota Kinabalu86.9% of visitors choose this area
SShihongkingi2026.01.26
Great service. Decided to book the hotel at the very last minute. Booking confirm almost immediately. Did not bring charger but luckily i got my usb with me and the room have a plug that can be direct plug in usb. The view is splendid,(i choose sea view) unfortunately they did not provide free parking. I was charge about rm 22 for 1 overnight stay.the hotel itself is walking distance to anjung kinabalu.the breakfast limited choice for weekend stay, but the food is delicious.i would recommend this hotel 8.5/10
Hotel near City Center,Kota Kinabalu86.9% of visitors choose this area
EExplore the world with Joseph2026.01.09
The hotel is located on a hillside, away from the busy surroundings, making it a great place for a quiet and comfortable night’s rest. It is equipped with a gym and swimming pool, offering a pleasant environment for guests to exercise during their free time. The room is cozy and spacious enough for a solo traveler like me, and it comes with all the necessary amenities. Breakfast is average to start the day, though the hotel could consider adding more main dish options. Overall, I enjoyed my stay at this hotel.
Hotel near City Center,Kota Kinabalu86.9% of visitors choose this area
AAddy Azmin2025.11.16
Near to a mall. Easy to check in and check out.
Comfortable and good quality bed and pillows.
Very helpful customer service.
Strategic location, near to mall, eateries and shops.
Compact space with large bathrooms.
No designated parking space. Public parking depends on luck. Parking might cost you.
Overall is a good experience, comfortable stay and hassle free.
Hotel near City Center,Kota Kinabalu86.9% of visitors choose this area
AAnonymous User2025.08.21
Pros:
The location is very strategic as the residence is situated in the heart of Kota Kinabalu. It offers a nice city view and overlooks the airport runway, where you can watch flights take off and land. The swimming pool is shared with Ming Garden Hotel, which is convenient.
Cons:
The room was extremely dusty, and my husband had to sweep it himself. Dust on the furniture was visible to the naked eye and there was even hair on the floor. The paint on the wall was peeling, leaving the floor dirty. The whole floor felt a bit creepy and gave the impression of an old, poorly maintained building. A security deposit of RM200 is required and the refund took two days after check-out. Communication with the manager is only through WhatsApp, which sometimes results in delayed responses. Parking is not complimentary, and guests need to pay for it (RM4/entry, RM8 for overnight).
Our New Year family trip unexpectedly led us to Shangri-La Rasa Ria, and it was a fantastic surprise! The overall resort experience was excellent. The hygiene, environment, and service were all good. Breakfast was delicious; the sirloin steak and Vietnamese pho were a must-have every day. The kids spent all their time in the pool. Even though the hotel was full, it has two lobbies – one for the Garden Wing and one for the Ocean Wing – which helped manage the flow of guests, so it never felt overcrowded, which was just perfect. We stayed in the Ocean Wing, which is quieter than the Garden Wing. Although it's a bit far from the city, the hotel provides a free shuttle service to both the city and the airport. We visited Shangri-La Tanjung Aru during our island hopping, and it was much more crowded, probably because it has its own pier for sea excursions. All in all, I still think the resort experience at Rasa Ria was much better.
Great
1119 reviews
9.2/10
Price from
€114
per night
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