Romantic Hotels in Sabah, Malaysia

This was our first stop in Kota Kinabalu, Malaysia, and this hotel really shines with its new facilities and excellent location. Most restaurants and shops are just a few minutes' walk away, and ordering food delivery was super convenient. The lady at the front desk even upgraded us to a larger room, which was absolutely fantastic!

My recent stay at The Klagan Hotel was truly exceptional, the location right in the town centre made everything so convenient, the staff were warm and attentive, and the service felt genuinely thoughtful throughout; the breakfast spread was delicious with plenty of variety, and the room itself was comfortable, clean, and well-equipped with amenities that made it easy to relax after a long day. Overall, it was great value for money and left me with such a positive impression that I’m already looking forward to revisiting again.

For a twin room without windows, there are actually two doors: • First, the main door to the unit (which has three rooms inside) • Then the second door is the door to your actual room (Room 1/2/3) So far, the room was super comfy, clean, and complete with the amenities. 👍🏻👏🏻 Thank you, Promenade Service Apartment — definitely will repeat my stay here next time! ☺️💖 P/S: Sorry, I didn’t take any pictures during my stay (it was just an update for my mom 🙏🏻)

The hotel room felt a bit old and small, and the bed was narrow. However, the shower pressure was great, and there was unlimited complimentary drinking water. The staff were very enthusiastic, and the public facilities were decent. Breakfast was average, with a Korean focus. The sunset bar had a lovely ambiance, and the hotel's small private beach was excellent for spotting fish. The location between the Magellan and Pacific hotels is very convenient for island hopping, as it's right next to the ferry terminal, and it wasn't crowded. The hotel offers a shuttle bus to the city center, which is very handy, and taxis are also readily available.

The overall experience was okay. The soundproofing is extremely poor. You can hear every single sound from upstairs, downstairs, the hallway, and outside the window clearly and constantly inside the room. Service: On the first day, we arrived punctually at 3 PM to check in, only to be told that our room wasn't ready. We had to wait for nearly 20-30 minutes without any compensation or explanation. They also refused our request for a late check-out, which made the entire trip start off on a very unpleasant note.

Everything was fine. Service, location. Easy access. Free parking. Beautiful sight of room. Except I do feel the size of beds seem smaller than other hotel. Location is nice. Easy to walk around other places. Near KK plaza & walking distance to waterfront & centrepoint sabah. But do smell market at the parking lot. Swimming pool cgood. Got both for adult and kids. I do wish more table & seats provided outside of changing room. Breakfast was worth it. For kids & adults. I would suggest if you could add hot chocolate for drinks as well. Personally I would like to stay at this hotel next time.

Beautiful room. Food was ok. Still can improve. But service was tip top and add more parking please

Near to a mall. Easy to check in and check out. Comfortable and good quality bed and pillows. Very helpful customer service. Strategic location, near to mall, eateries and shops. Compact space with large bathrooms. No designated parking space. Public parking depends on luck. Parking might cost you. Overall is a good experience, comfortable stay and hassle free.

Pros: The location is very strategic as the residence is situated in the heart of Kota Kinabalu. It offers a nice city view and overlooks the airport runway, where you can watch flights take off and land. The swimming pool is shared with Ming Garden Hotel, which is convenient. Cons: The room was extremely dusty, and my husband had to sweep it himself. Dust on the furniture was visible to the naked eye and there was even hair on the floor. The paint on the wall was peeling, leaving the floor dirty. The whole floor felt a bit creepy and gave the impression of an old, poorly maintained building. A security deposit of RM200 is required and the refund took two days after check-out. Communication with the manager is only through WhatsApp, which sometimes results in delayed responses. Parking is not complimentary, and guests need to pay for it (RM4/entry, RM8 for overnight).

Facilities: The rooms are spacious and the hotel is large. Overall, it's suitable for younger children to play. Hygiene: Standard, good. Environment: It's far from the airport and traffic can be bad. Make sure to allow plenty of time if you have a flight to catch. We left at 6:15 AM and arrived at 7:55 AM; our driver was really speeding to get us to the airport on time. Service: I have to complain. 1. Even though we used WeChat to scan the QR code and there were many Chinese guests, the dining and activity information was still in English, and the font was very small, making it inconvenient to read on a phone. 2. When checking in, I told the front desk to pack breakfast on time for our last day, and they agreed and noted it, but they still forgot. All they said was 'sorry' and nothing else... These two points make it far from a five-star experience. The hotel breakfast wasn't very good. There are a few good seafood restaurants around the hotel that are fresh, affordable, and have a Chinese cooking style. I stayed at the Shangri-La on Tanjung Aru Road about ten years ago, and that location is better, though this one is larger.