Hotels With Spa in Luxembourg, Belgium

L'hotel se situe à la frontière Belgo Luxembourgeoise à côté de l'autoroute. La structure est nouvelle et ils sont autonomes au niveau energetique. Le cadre est bien soigné, le restaurant bien organisé et inclut un wellness avec piscine couverte et exterieure + saunas + hammam + massage; neammoins je trouve qu'ils ne sont pas organisés concernant l'aspect logistique du wellness. Example: les douches c'est pas clair comment les mettre en marche et un fois que cela est fait il faut repousser le bouton car l'arret n'est pas automatique (donc gaspillage d'eau).. il faudrait installer une indication qui explique le fonctionnement. En plus je n'ai pas vu des paniers pour laisser les peignoirs et serviettes de bain sales et tout les articles sales sont laissés en belle vue. Des poubelles manquent dans la hall de la piscine pour jeter les verres en carton, les eaux etc etc... ainsi que des goblets pour boire l'eau du robinet. En plus de ceci je crois que de l'eau assaisonnée avec citron etc etc serait bien utile. Les lits dans la hall de piscine sont comfortable, mais super bas = si vous avez un souci au genoux bonne chance pour vous relever :) Sinon le personnel est très aimable. Dans la salle de restauration ils utilisent aussi un robot .. chose que perso je n'aime pas car il faut favoriser le contact humain, et en plus je ne pense pas que le robot apporte une valeur ajoutée.

We spent a few days wonderful. The only thing is that only at reception they speak well English. Fortunately the only night we had dinner at the hotel one of the servants spoke English and a little Spanish. What I didn't understand that night was that after asked the girl who accompanied us to our table if she spoke English or Spanish, she could have told us that her colleague if she did, it would have been a good service. We were very happy to have a nice phone call, but we were very happy to have a phone call. When asked if someone could help us in English, he told us that his fellow and even though we had already asked him for a drink, he made us wait 30 minutes to serve, the language barrier was not the problem. It was not good for him that we could get her comrade to come and he noted and delivered the drinks from two other tables that came after us. A bad day anyone has it. She seemed to have it.

Een oase van rust, prachtig gelegen. Strak ingerichte, ruime superiorkamers. De kleinschaligheid (slechts een 16-tal kamers) in dit ruime, karaktervolle kasteel is tamelijk uniek, net zoals de zelfbedieningsbar op het gelijkvloers en een minimum aan toezicht zodat je je op regelmatige tijdstippen kasteelheer of -vrouw kan voelen. Beperkt maar kwalitatief uitstekend ontbijt. Buitengewoon vriendelijk personeel, in zoverre aanwezig. De inrichting van de sp.a.(apart van het verblijf te boeken) viel in verhouding tegen. Inrichting en faciliteiten (nochtans mooi ingebed in de natuur) hadden beter gekund.

The hotel is in the center of the town, the room is heated, the breakfast is not bad, very cozy hotel, recommend staying

Facilities: Very good Hygiene: Clean Environment: good Service: Very good

Best, All was fine, but ..... Sunday 4/1 go to dinner with 4 people in the Brusserie as every year. We chose for 3 small mini shoes, as always the minimum, which were all excellent, absolute top, So we chose a extra dish for everyone. Unfortunately, the master told me the kitchen was already closed. The captain told me the crew had worked hard for two weeks and this last day. Please pick the dessert quickly, because the cook likes to go home quickly after these 2 intense weeks. We have heard this, though in a very friendly tone, but this really cannot! I told you that it would be more customer friendly to go along the tables and ask if we wanted a further mini-dining. Simple and no disappointment. I'm sorry, because I've never seen this at this high level of restaurant. I doubt strongly whether top cook/ food magician 😀 Wout Bru will find this OK. With friendly greetings, Alexis Longhé

good bed and mattress , no disturbing sounds from outside ,very friendly staff , big buffet with different choice with artificial region products , huge choice , bar with delicious region beer , top hotel ; Even with cargo bags ;-)