Hotels With Spa in Guangdong, China

Honestly, the service team was so inconsistent it was speechless, with too many frustrating examples to list 😅. The concierge downstairs was excellent, and the lobby front desk staff were professional and good. However, the room attendants seemed quite young, possibly untrained, and their compensation might be average. They were completely clueless about the binoculars, laundry service, and minibar 😅. The male staff at the fitness center were very enthusiastic and provided professional and thorough guidance. But the changing room cleaner, an old man, would work right next to you, silently trying to shoo you away, and when asked a question, his tone was sarcastic… My companion mentioned that the female attendants were bad, ignoring her and chatting/playing on their phones nearby. I also observed the same situation during my visit 😅. The afternoon tea at the lounge was quite sparse (though it seemed better for foreigners**), but the evening service and food quality were excellent and attentive. Overall, if I hadn't been unable to book at Dongwan, I wouldn't have bothered going here. Every staff member at breakfast was professional, thumbs up. Some facilities in the executive room were showing their age; the minibar had a rusty smell 😂, likely due to prolonged disuse without replacement, but the room attendant was still enthusiastic. The hallway carpet was old, and the air freshener had an unsettling, somewhat rancid smell. Overall, for 5k a night, it felt worse than some 2k-3k-a-night hotels. To an NPC, this is the most disappointing fan I've ever stayed at. Now I understand why my boss specifically said not to sign a contract with this place.

My child had such a wonderful experience at the Mandarin Oriental Sanya that they decided to visit all Mandarin Oriental hotels in China, starting with Guangzhou. Upon check-in, we found leftover takeaway packaging from the previous guest in our room. However, the hotel's housekeeping staff responded immediately, presented a small panda toy for my child in the family room, and cleaned thoroughly afterward, providing an ample supply of amenities. The room design is beautiful, though the floor-to-ceiling window view wasn't particularly scenic (lots of tall, drab buildings). My child said it looked like the clouds were learning to shapeshift when viewed from the bed. The gym is exceptionally well-maintained, and the pool water temperature is very comfortable. As soon as you exit the pool, an attendant offers a towel – a service experience not even found at the Four Seasons. Breakfast is semi-buffet style, which is great because too many choices can be overwhelming. I highly recommend the freshly made congee and French toast. By the way, there's an incredibly delicious Bing Sheng restaurant right across the street. And, don't go to Lei Garden; it's terrible.

I had an excellent stay at the JW Marriott Shenzhen. The hotel met my expectations, but what really stood out was the level of service provided by Faye. From check-in to check-out, Faye was consistently attentive and professional. She regularly followed up to make sure everything was going well, asked if I needed anything, and made sure my stay was comfortable. I travel quite a bit and have stayed at many five-star hotels, so I know the difference between standard service and someone who genuinely takes pride in their work. Faye is definitely one of those people who goes the extra mile without being asked. Her professionalism, attention to detail, and commitment to guest satisfaction made a real difference throughout my stay. Management should recognize Faye for the excellent job she does. Employees like her are what set a five-star hotel apart from the competition. Overall, a great experience. I would gladly stay here again. Special thanks to Faye for the outstanding service.

I know this hotel is undergoing renovations, and some packages for the new room types even include lounge access and five meals a day, which offers excellent value for money! First, regarding the room, the newly renovated style is minimalist and refined. The room feels very spacious and has excellent natural light. The bathroom amenities include Diptyque shampoo, shower gel, and lotion, which was a very pleasant touch. Next, concerning the dining, the five meals included afternoon tea, happy hour, evening dessert and drinks after check-in, and breakfast and lunch on the second day. The afternoon tea was a pleasant surprise. Although the food selection for happy hour wasn't extensive, it focused on quality over quantity. I didn't get to enjoy the late-night dessert session, but I learned that it was a chocolate-themed dessert night, and the themes are updated regularly. It's worth noting that no matter when you dine, you can enjoy unlimited alcoholic and non-alcoholic beverages. Finally, I'd like to commend the hotel's service. All the staff I encountered during this stay were extremely polite and friendly. Especially Miss Sahar at the front desk, the check-in process was very smooth and efficient, and she even followed up afterward to see if I needed any assistance. A male staff member in the lounge also provided very professional service, always greeting us with a warm smile every time we entered the lounge for a meal. Overall, my experience during this stay was excellent, and I look forward to visiting again after the full renovation!

Staying at Chimelong Hengqin Bay Hotel for this trip perfectly combined our accommodation and water park needs, and the overall experience was fantastic. The landscape design in the hotel area is very unique with plenty of waterfront zones, creating a wonderful atmosphere for a stroll. Safety tips are posted at the entrance of every water attraction, and the staff are attentive in reminding guests of important precautions. The hotel pool area is well-managed, with the ground kept dry to minimize the risk of slipping. Public restrooms are densely distributed and impeccably clean. The resort has clear signage with distinct markers for all functional areas, making it easy to find the water park and dining spots. The service staff are familiar with the rules of all attractions and patiently answer any questions about the rides. Security guards patrol fixed points around the resort and maintain order in high-traffic areas. The dining options are diverse enough to cater to different tastes, the food quality is consistent, and the tables and floors are kept clean. Transportation arrangements to and from the surrounding theme parks are well-organized, making it convenient to plan cross-park visits. You can enjoy leisure walks within the hotel grounds without the hassle of rushing around outside to find entertainment venues. Combining stay and play into one makes itinerary planning simple, perfect for a multi-day trip and significantly reducing travel stress.

Had a wonderful two-night, three-day stay at the hotel. First, I was lucky enough to get a room upgrade, and our butler, Sini, was very thoughtful, providing ample warm reminders and responding super quickly. Other staff members we encountered also responded and resolved issues very promptly. The overall feeling the hotel gave was attentive and professional. The hotel isn't new, but it's well-maintained and nicely laid out. I heard it was fully booked one of the nights, but aside from the buffet breakfast being a bit crowded, it never felt overly busy. The hotel has a great resort vibe. It's a shame that with kids, there were many beautiful spots where we couldn't take good photos. Buffet Breakfast: Rich and fresh. Freshly squeezed juices, Cantonese-style freshly made rice noodle rolls, Cantonese congee, chicken feet, Southeast Asian curry rice noodles, etc. You can even mix your own fresh fruit juices. Buffet Dinner: Included in the Trip.com package. The drinks selection was extensive, with several beers, white and red wines, and even the option to mix your own cocktails. There were several types of shrimp and crab, not just one, plus grilled mini lobsters, oysters, scallops, abalone, and lamb racks. Everything I wanted was there, very satisfying. A commendable point is how quickly food was replenished; we rarely had to wait. The beach is clean and exclusive to the hotel, so it's not crowded. Besides the main pool, there's also a swim-up lane connected to the rooms, which was a joy for kids who love water. Over the three days, we switched between the beach and pool constantly, and my child didn't want to leave. If we come for a family holiday again, we'll definitely return here.

My kid goes to university nearby, so we stayed at this hotel for three nights to visit them over the National Day holiday. The location is prime. My daughter absolutely loved the trendy bar on the first floor. The nightlife around here gets really lively in the evening—super vibrant and bustling with tons of young people. The hotel breakfast offers a nice variety, and from our window seat, Canton Tower felt like it was right within reach. It's only about a 10-minute walk to the subway station, making it very convenient to get anywhere. The hotel staff was also very attentive and thoughtful. If I had to make one suggestion, it would be to upgrade some of the bathroom facilities to smart tech.

This is a five-star hotel in every aspect, easily rivaling properties of the same caliber in Macau. That is my verdict on The St. Regis Zhuhai. First of all, the hardware goes without saying. As one of the tallest hotels in Zhuhai and directly facing Macau, the views are naturally stunning. However, the hotel also excels in areas that are usually overlooked: the elevator lobbies on the ground floor and in the underground parking garage are exquisitely luxurious, providing guests with a strong sense of arrival and emotional value right from the moment they park their car. The in-room amenities are top-notch in every way, featuring dual vanities and an ocean view right from the bathroom—two thumbs up. The fitness center and swimming pool are both great, but the absolute highlight is the breakfast restaurant. The food quality is excellent, the staff are very attentive in seating guests and even offer to make coffee, and enjoying breakfast while taking in the sea view is a magnificent experience. Secondly, the service is so flawless that it’s impossible to pick a single fault. Before check-in, they proactively reached out to inquire about our preferences and estimated arrival time. The check-in process was extremely smooth, and the young lady at the front desk was both professional and warm. Thanks to our advance request, we were able to check in by noon (which is crucially important—some hotels cannot get rooms ready before 3 PM, disrupting guests' subsequent itineraries). The elevator lobbies always had dedicated staff on duty to welcome guests, and we even received a follow-up call after departure to ask about our satisfaction. All of this reflects the hotel's exceptional staff training and management standards. A final tip: There aren't many commercial facilities right downstairs, but the hotel is very close to the nearby Huafa Mall. While not huge, the mall is more than enough to meet the needs of hotel guests.

The overall ambiance is wonderful, and the cleaning is meticulous. The bedding is dry and fresh with no weird smells, the bathroom fixtures work reliably, and the staff are polite and attentive. Any requests were promptly assisted with, making for a very satisfying experience.

Our family trip to Chimelong Zhuhai was fantastic, and staying at the Penguin Hotel exceeded our expectations. It is exceptionally well-suited for families traveling with kids. The staff provided thoughtful and attentive service, and any requests were handled promptly. Driving here was hassle-free with plenty of parking spaces and smooth entry/exit lanes. The bell desk happily assisted with luggage storage, taking a huge weight off our shoulders while traveling with kids and bags. The atmosphere at the Emperor Penguin Buffet Restaurant is incredible; watching the penguins while enjoying the meal was a huge hit with the kids. Food was replenished quickly and offered a wide variety of choices. The Food Street offers plenty of casual dining options, making it very convenient to grab a quick bite or snacks. The resort shuttle buses run on regular schedules, making traveling back and forth between the parks effortless without needing to hail taxis. The hotel's convenience store is fully stocked with snacks, bottled water, and essential kids' items, so you don't have to go far for last-minute needs. The public areas are clean and fresh throughout, the hallways feature a fun, playful design, and clear signage makes it easy to find the restaurants, elevators, and kids' play areas without getting lost. The Kids' Zone is a great spot for little ones to take a break and play while adults rest their feet. The soundproofing in the guest rooms is good, and the blackout curtains work effectively, ensuring a restful sleep after a tiring day. The room Wi-Fi is stable, the bathroom features a wet-and-dry separation layout, toiletries are fully provided, and the bedding is soft and skin-friendly. Since we checked in on our baby's birthday, the hotel prepared a birthday setup, a birthday cake, and a small gift, which really made the occasion special. The exclusive direct access pathway to the Ocean Kingdom is the biggest highlight—when tired, you can easily head back to the hotel for a midday nap and enjoy multiple entries to the park. The cleaning staff regularly maintain the public areas, and the restrooms are kept clean and dry. The front desk handled check-in and check-out efficiently with short waiting times. Overall, the facilities are complete, family-friendly details are well thought out, and this hotel is our top recommendation for anyone visiting Chimelong.