Hotels With Spa in Guangdong, China

I chose Wyndham again this year because of my pleasant stay during New Year's Day last year. However, the service this time, at the same time of year, was vastly different. First, the front desk handling check-in clearly ignored my special requests. As a result, when I got to the room, I found that the room I booked was the exact opposite of what I requested. Furthermore, the so-called 'lake view' room only offered a view of large trees (Picture 1). If the hotel didn't have the requested room, shouldn't the front desk have informed the guest? Secondly, I don't think Wyndham accurately estimated the number of guests for breakfast. The entire breakfast restaurant was incredibly noisy, no different from a wet market. I can understand this, as it's a holiday and there are many people. But while people were eating, those coming in would just stand next to others' tables, which I imagine was frustrating for both those trying to eat and those looking for a table. The restaurant staff's instructions for seating guests were also unclear (Picture 3). This is because there were actually dining areas on the other side of the restaurant, but they were in a sunken area and hard for guests to notice. As for the auntie at the rice noodle roll station, I wonder if she wasn't getting paid or wasn't trained, because she wore an unpleasant expression for all to see. If you can't give an extra portion according to policy, you can explain it nicely, because guests might not have seen the notice. But being confrontational with guests only causes anger, especially when the dining atmosphere is already so frustrating! In other hotels, staff are attentive to special families and even offer assistance, but despite Wyndham's high room rates, the service falls short. The breakfast selection was very ordinary, very ordinary, and with so many people, the queues for the limited made-to-order stations were incredibly long. The experience was very poor, and I didn't end up eating much anyway. Thirdly, the five-star Wyndham clearly has very poor preparedness for its guest traffic during holidays. As the weather turned cold that evening, and the forecast had warned of it, which everyone knew, many families with children needed extra blankets. However, the blanket I requested half an hour ago wasn't delivered. Finally, after I called to follow up, they said there were no blankets, and it took another hour for the requested items and a bedsheet (which was better than nothing) to arrive. In short, this stay was very unpleasant. A big-brand hotel is still inferior to a guesthouse!

First time at New World, and it was a truly fantastic experience! To be honest, when I used to travel, I always liked to be out and about, and I wasn't really a fan of staying in the hotel. But this was my first staycation, and I was pleasantly surprised by how comfortable it was to just relax at the hotel! I went to the hot springs four times in two days, and it wasn't crowded at all, which was really nice. The breakfast was great too! The whole hotel's style and aesthetics are superb; I really enjoyed my stay here, and it's not too far from Shenzhen, so I can definitely come back more often in the future. 😎 Our butler, Mati, also provided excellent service, sharing and reminding us about breakfast, dinner, and nearby entertainment. Very satisfied!

Huge thanks to the front desk staff for patiently helping me switch rooms. I had some personal preferences for the room, and they did their best to accommodate them, even upgrading my room, which was wonderful. However, the bed was quite firm, and the duvet cover fabric felt a bit stiff and rough to the touch, not very smooth. I wonder if it's an issue from washing? As for the wet and dry sauna experience: I didn't dare go into the pool because there was no lifeguard present.

I had a wonderful stay at Hengqin Bay this time. The parking lot was spacious and well-lit, with dedicated staff managing it, making parking and retrieval super convenient. As soon as I entered the lobby, I was impressed by its openness, with high ceilings and large floor-to-ceiling windows providing excellent natural light. The modern minimalist decor looked clean and sophisticated. Check-in at the front desk was quick and professional, with friendly staff, making the whole process very smooth. The internet in the room was an even bigger surprise; the signal was full and very stable, perfect for streaming videos or gaming without any lag. During the day, the guest room was brightly lit and felt spacious, with cozy decor. The floors were so clean you could walk barefoot. The mattress had just the right firmness for me, and the pillows were fluffy yet supportive, ensuring two nights of truly restful sleep. The bathroom was the highlight of this experience. The towels and bath sheets were thick, soft, and highly absorbent. The shampoo cleaned effectively without leaving my hair dry. Thoughtfully, bath salts were provided, and a soak in the tub relieved more than half of my fatigue. The toiletries were clean, and the toothbrush bristles were just the right softness. The faucet had a smooth and gentle flow, and the bathtub was pristine. The shower experience was particularly excellent: hot water came out instantly, and the water pressure was strong and stable, making it incredibly refreshing. The bathroom also had effective wet/dry separation and felt spacious, not cramped. From check-in to check-out, every aspect felt effortless and thoughtful. It was a very satisfying stay, and I would definitely recommend it to friends.

This stay was absolutely fantastic! Great value for money, and the cleaning lady was so warm and welcoming. She not only greeted me but also asked if I needed any help, which was really thoughtful. The room was clean and tidy, and the bedding was soft and comfortable – I slept like a baby. The hotel definitely has that authentic British charm. The front desk staff were also incredibly friendly and helpful, always ready to answer any questions. There's even a coffee shop on the first floor, and they gave me a free coffee voucher, which tasted amazing! The hotel's location is super convenient too, perfect for shopping, dining, and close to the subway station. I'll definitely choose this place again next time!

Staying at the Sofitel Le Louvre, I was completely charmed by Nicole from the Guest Relations team in the lobby! She was smiling the entire time, proactively helped me with my luggage, took many photos for me, and thoroughly explained the hotel's facilities. When I was checking out, I was in a rush, and she thoughtfully arranged for me to use the express lane, completing everything in just a few minutes. Her professional and warm service made my trip exceptionally comfortable. I'll definitely be back!

This hotel is located right in Shamian Island, and parking is super convenient. Check-in is on the second floor, and you can step right out onto Shamian Island from the first floor – perfect for photos and sightseeing! The dim sum at the hotel restaurant is also excellent. It's an older hotel, but it's incredibly well-maintained, spotless, and the service is absolutely fantastic. They even went above and beyond for my child's birthday, with the guest relations team being so thoughtful ❤️ They even gave my child a present 🎁 So incredibly considerate! Highly recommend! 👍🏻

All in all we are very satisfied with the hotel. Great location, very helpful and friendly staff, spacious room with very large bed. They even decorated the bed and provided us with a cake for our wedding anniversary. Highly recommended!

The hotel boasts an excellent location, just a stone's throw from Futian Station. The ambiance is pleasant, and the breakfast is both plentiful and delicious. Room service offers high-quality meals, and the staff are friendly and responsive.

Shenzhen is never short of top-tier hotels, providing excellent options for celebrating special occasions. As a local living in Futian District, I've experienced several notable hotels, including the Raffles in Nanshan, InterContinental in Dameisha, and Hilton, Sheraton, and Shangri-La in Futian. This time, for my husband's 70th birthday, we chose to stay at The St. Regis Shenzhen in Luohu for two nights. The hotel is located within the KK100 building, offering seamless access to Metro Lines 1 and 2 and KK MALL, making transportation incredibly convenient. Our stay was absolutely fantastic and exceeded all expectations. The hotel's environment, facilities, service, and cleanliness were all impeccable. The room was excellent value, spacious, bright, exquisitely clean, and equipped with high-end amenities. The bedding was soft and comfortable, ensuring a restful sleep. The walk-in closet was a great feature. The bathroom was very large with a separate wet and dry area, and the double vanity is a true hallmark of a high-end five-star hotel. Housekeeping and turn-down service were meticulous and thoughtful. We also received welcome fruit. The hotel's service sets a benchmark; it's attentive to detail, comprehensive, and very personable. The staff at the concierge desk on the first floor and those at check-in on the 96th floor were all proactively polite, warm, and welcoming, leaving an excellent first impression. Both the male and female staff were attractive, highly professional, and spoke fluent English. A special shout-out to our room butler, JAY CHEN. He was handsome, polite, and incredibly nice. He proactively brought our luggage to the room, thoroughly explained the room facilities, and described the view from the window. He immediately brought the coffee and welcome fruit we requested. Upon learning it was my husband's birthday the next day, he promptly arranged and personally delivered a beautiful birthday cake on the actual day – a truly surprising, stunning, and touching gesture! Many thanks again to Butler JAY CHEN! The buffet breakfast and lunch on the 95th floor were both superb. For lunch, we were served hairy crab and typhoon shelter prawns at our table, which was absolutely amazing! Excellent value for money! The chefs in the restaurant were skilled and very polite, offering proactive service. The dishes were unique and tasted delicious. All the servers were courteous, swiftly clearing plates and tidying tables with keen eyes and quick hands. They were responsive to all requests and provided timely service. Whenever we encountered staff or management near or inside the elevators, they would proactively hold the door and assist with scanning cards and pressing floor numbers, which was a very heartwarming touch. We also received a small gift upon check-out. These small details show genuine warmth and make all the difference. Because we were so satisfied, we loved it. We will definitely be frequenting the buffet here and will choose this hotel first for future special occasions. I wholeheartedly recommend The St. Regis Shenzhen!