Perfect getaway from the bustling Guangzhou. Had a great stay with the hot springs and your own private hot tub. So much activities available for us to enjoy and we had so much fun!
However, toddler had a bad fall at the indoor playground and the team was so thoughtful to send us to the hospital for checks and the manager, Bryant drove us and stayed with us all the way to make sure all is good. Upon checking out, another manager came to check on us and prepared some medicines and snacks for our toddler. Really impeccable service. Thank you to Bryant, the other manager and the team! Will definitely be back! ❤️
I chose to stay at Banyan Tree Songshan Lake Dongguan during the Qingming Festival, and the experience was full! This is all thanks to the housekeeper Mia, who is simply the ”superhero” of my trip!
It rained during the Qingming Festival. Before the trip, I was worried that the rain would disrupt my plan, so I contacted Mia to find out about the activities in the hotel. Unexpectedly, this was just the beginning of our communication. The night before, Mia and I chatted until 1 a.m. She patiently and carefully answered every question I had. The feeling of being valued was really great! I thought she was busy all day and would definitely reply later the next day, but I received her message early in the morning. This service efficiency is really amazing!
Mia's thoughtfulness goes far beyond this. She seems to be able to see through my thoughts, and I don't need to remind her of many things. Seeing that there were vacant rooms, she took the initiative to help me upgrade the room type and arranged for China Unicom to make our living experience more comfortable. When I returned to the room at night, the warm night bed service was ready, and my fatigue disappeared instantly.
What touched me the most was that this trip happened to be my son's birthday month, and Mia quietly prepared two exquisite cakes. When the cake was delivered to my son, his surprised and happy expression, I will never forget it in my life. This attentiveness made this trip full of warmth and memories.
Every moment at Banyan Tree Songshan Lake was extremely comfortable and pleasant, and all this was inseparable from Mia's efforts. I sincerely thank her and strongly recommend everyone to come here to experience and feel the amazing service brought by Mia!
In addition, the photographer Xiaole for the travel photography is very good!
Relatively new & nicely maintained hotel.
Room equipment is on par or even better than western chain hotels of the same category.
Science park metro is in the walking distance, but not that many stores / restaurants nearby, especially, in the late evening time.
Staff sometimes struggles with English, but tries their best to help (Google translate is your best friend).
Generally - can recommend to business travellers, if location is suitable.
Hotel near Railway Station Area,Shantou6.5% of visitors choose this area
GGuest User2025.03.14
Superb service, staffs were very warm and helpful, hotel room is also comfortable and clean.
Everything was good, my only feedback is that the hotel room should provide a mini refrigerator.
Hotel near Qingcheng District,Qingyuan4% of visitors choose this area
Ppaul24hrs2024.10.20
We come to this resort often . We love the architecture and interior design . On this trip , I wanted a hamburger from the restaurant for lunch so after checking-in we went to the restaurant to eat . My wife ordered her meal and I ordered my hamburger . Her food came first but my food never came . After waiting 30 minutes I asked the waitress (Chinese only ) where my burger was and she said she never placed the order. I was so confused how she could make that mistake and told her to start making the burger . I had to wait another 35 minutes for a decent burger . After complaining the management team did all they could to make it right and in the end we left with a positive impression of the staff . They honestly did all they could to make the mistake right and we were grateful for their sincere attempt at making things right. Room and hot springs clean and I would recommend a visit here .
Hotel near Lo Wu Control Point, Lo Wu Railway Station,Shenzhen11% of visitors choose this area
SSim Hock Cheng2025.05.27
Choosing a hotel in China can often be a hit-or-miss experience—but the Palace Hotel in Luohu, Shenzhen is truly a hidden gem. Located just 400 meters from the Shenzhen Railway Station, it’s a short and convenient walk—mostly through well-lit underground shopping alleys, with part of the route even passing a lively food street.
The location is unbeatable. Right outside the hotel, Line 1 Metro is to your right, and Line 9 is to your left—both within 200 meters from the lobby. The hotel is also just 500 meters from Luohu Commercial City, one of Shenzhen’s largest malls, with hundreds of shops offering everything from electronics and knockoffs to dried food, fashion, massage parlours, and eateries.
But a convenient location is only part of what makes a great stay—comfort matters, and this hotel delivers. Newly built in 2023, it’s modern, spotlessly clean, and well-equipped with everything a tourist might need. The rooms are big and spacious. Free self-service laundry and dryers mean you can pack light. There’s also a gym, and within 500 meters, you’ll find an abundance of food options.
Service is another standout. The staff are attentive and responsive. Towels are replaced promptly when needed, and even small gestures—like an extra bottle of mineral water—don’t go unnoticed. Security is excellent, and I felt very comfortable throughout my stay.
I must give special mention to Miss Long (龙小姐) at the reception. Her attention to detail and dedication to service were truly impressive. What really stood out was when she personally carried three new 24” suitcases (which I had ordered from Xiaomi and delivered to the front desk) all the way to my room—an act that perfectly embodies “going the extra mile.” As a retired senior manager, I strongly urge the hotel’s leadership to recognize her potential.
If you’re heading to Shenzhen and want a hotel with superb service and an unbeatable location, I highly recommend the Palace Hotel. It’s located just to the left of the Shangri-La Hotel—but with better value and warmth.
We booked four rooms for our stay from April 23 to April 26. I stayed in Room 5419.
Hotel near Railway Station Area,Shantou6.5% of visitors choose this area
XXiaoni2024.12.07
As a family with 2 young children, it was pleasant to have two rooms of our desired arrangement that can be connected together via an inside door. The two rooms we booked are both spacious and clean. The decorations were the old-fashioned 90s luxury style. The hotel is opposite a shopping mall and it is easy to reach Walmart and Watson nearby.
Hotel near Tianhe District,Guangzhou2.8% of visitors choose this area
SSanty2025.07.01
I like this hotel cause
he design is amazing
the room is spacious
the bathroom specially the closet is automatic
the bed is comfy
They have cute robot send anything to your room
The most favorite this hotel is beside shopping mall and MRT , they have connecting door between your hotel and mall , just walk through and you find MCD, BreadTalk, go to basement and they have supermarket, and so many good and delicious restaurant, go down again they connect to MRT GANGDING (line 3 orange)
Exit A (easy to go everywhere), and remember if you go EXIT C you will find electronic mall then find lift to go level 4 you will find most famous dimsum restaurants 点都德
Hotel near Huaqiangbei Area,Shenzhen3.8% of visitors choose this area
GGuest User2025.06.02
f you're traveling for business, this hotel is a great choice. First of all, it's perfectly located — within walking distance of the electronics market (Huaqiangbei) and on the same metro line as the Expo Center, which makes getting around the city very convenient.
The room has everything you need for a comfortable stay: a washing machine, a small kitchen with a fridge, and reliable Wi-Fi — very practical for longer business trips.
The only minor downside is that the room is showing some signs of wear and could use a bit of refreshing. For a family vacation, I might consider a newer option.
Overall, though, it’s an excellent choice for a business trip.
excellent worth for price ,little far for me to go furniture market, but i like the view and bathroom ,its fantastic
Outstanding
3104 reviews
9.5/10
Price from
ZAR 1,035
per night
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9.4/10
Outstanding
SStormscapeOpened in September 2019, Rosewood Guangzhou has quickly established itself as one of China’s most luxurious urban retreats. Soaring above the city on the top floors of the Canton Tower IFC complex, it faces the Canton Tower directly with a full view of the daily light shows!
I stayed in the Canton Tower View Room and was immediately struck by the stunning skyline views from the floor-to-ceiling windows. The interiors are a flawless mix of understated modern elegance and traditional Chinese elements. The room featured a plush king-sized bed, a sleek marble bathroom with dual vanities, a rain shower, and a soaking tub with panoramic views. The tech amenities—like the bedside tablet to control lighting and blinds—were intuitive and top-notch.
Wellness & Gym Facilities 🏋️♂️
The gym and wellness floor is located on the 93rd floor, is a standout feature. The fitness center is one of the biggest and most well-equipped with new high-end equipment by Technogym. What makes the workout experience exceptional is the 360-degree view of Guangzhou while you exercise. The indoor infinity pool is equally impressive, exuding serenity and luxury with a view that stretches endlessly into the sky.
Breakfast Experience ☕🍳
Breakfast at Brick Lane, the hotel’s all-day dining restaurant, was a delightful affair. The spread featured an array of international options: made-to-order egg stations, dim sum, cold cuts, fresh juices, and a wonderful selection of artisanal breads and pastries. Special touches like fresh coconut water and local congee stations showed thoughtfulness and regional pride.
Dining Highlight – Lingnan House (一脉) 🌟
The culinary crown jewel of Rosewood Guangzhou is Lingnan House, its One Michelin Star Cantonese restaurant. The menu celebrates classic Cantonese cuisine with refined modern presentation. I highly recommend the char siu made from Iberico pork—tender, smoky, and delicately sweet—as well as the steamed crab roe dumplings that quite literally melt in your mouth. The service was impeccable, with staff offering detailed recommendations and thoughtful wine pairings. It’s a must-visit, even for non-hotel guests.
Hotel near Pazhou International Exhibition Center Area, Guangzhou
Price per night from:ZAR 1,377
9.4/10
Outstanding
WWan YeeIt has been a while since I last stayed in a 5 star hotel, and all I can say is no wonder it costs so much more than the other places I've stayed in before.
The room was very big, with a living room and a huge bathroom area; everywhere and everything was spotless clean; bed was also very comfortable (my parents who usually wake up a few times every night slept till 10am the next day!).
Location was also very convenient with a mall right across the street with a lot of restaurants and shops.
They were also able to arrange late check out (2pm) for us too.
So, in general, everything was GREAT!
Hotel near Shenzhen Convention & Exhibition Center, Shenzhen
Price per night from:ZAR 2,498
9.2/10
Very Good
GGuest UserThe location of westin is so convenient, there is a shopping mall right below with a lot of restaurants. The subway is also located right at the shopping mall. Opposite of the hotel is the theme park “Windows of the World”. I love the bathtub and wat it pressure of the shower is great. All in all a great experience.
SSonia VejaZou wangyan and angel Lee amazing customer service absolutely the best hotel I've stayed in fantastic location and amazing staff very clean and tidy and you can smoking
Hotel near Dongpu Economic Development Zone, Guangzhou
Price per night from:ZAR 1,005
9.4/10
Outstanding
GGunjan Ghanshyam⭐️⭐️⭐️⭐️⭐️
Zhuhai Chimelong Hengqin Bay Hotel is an absolute gem! I had the pleasure of staying for five days, and every moment was truly delightful. The rooms are spacious, well-designed, and equipped with all the necessary amenities to ensure a comfortable and relaxing stay. The hotel’s attention to detail in maintaining a clean and luxurious environment is commendable.
One of the most unique and charming aspects of the hotel is its beautiful setting, featuring dolphins and flamingos that bring a magical touch to the experience. Watching them up close was a special treat and made the stay even more memorable. The atmosphere throughout the hotel is serene and inviting, perfect for a getaway that balances relaxation and entertainment.
The staff were friendly, attentive, and always eager to help, making the overall experience seamless. Whether you’re visiting for family leisure or business, this hotel offers a perfect blend of comfort and unique charm. Highly recommended for anyone looking to indulge in a fantastic stay in Zhuhai!
JJemil83The resort has clean and modern interior. The room is spacious with scenic mountain view from the balcony. There are different themed hot spring pools. Some pools have small private pavilion which we enjoyed the privacy. My kids love the indoor water park with slides and wave pool. I highly recommend the food in the restaurant with ala carte menu! Fine cooking with fresh ingredients. Simply delicious! The restaurant and hotel staff are friendly and professional. In addition, the resort is just a few minutes away by car to the popular site, Baishuizhai waterfall! We really had an awesome and memorable stay Skov River Resort! \(^o^)/
VVincent LaamHotel is conveniently located and the surrounding area is very lively. The hotel facilities are very good. The front desk staff”王冉”is very good service. The greeting is very considerate.👍
Hotel near Bao'an Central District and Qianhai, Shenzhen
Price per night from:ZAR 2,134
9.4/10
Outstanding
BBhavya_12Title: Excellent Stay – Super Friendly Staff & Great Service!
We had a wonderful experience staying at this hotel. From the moment we arrived, the staff was incredibly warm, helpful, and professional. They assisted us with everything—booking cabs, ordering tea and coffee, and even helping us place online food orders. Truly one of the friendliest hotel teams we’ve met!
We tried three different room types during our stay:
• A small room without a window
• A small room with a window
• A large suite
All were clean and well-maintained, with the suite being the most spacious and comfortable. The small rooms are a bit compact, especially for travelers with lots of luggage, but still equipped with all necessary amenities.
The hotel’s location is very convenient—just a short walk to the metro station, making it easy to get around the city.
For Indian travelers: The hotel is a great choice, although there aren’t many Indian food options nearby. That said, the staff was kind enough to help us order meals online, which made a big difference.
A special thanks to the wonderful staff members: Situ, Xiaoxuan, Xiaoyu (Beck), Xiaoyao (Coco), and Zhanpeng.
We especially want to thank Situ for her amazing help and for guiding us throughout Guangzhou—it made our trip so much smoother and more enjoyable.
Our only small disappointment—no discounts offered! But that’s just a joke, because honestly, the overall value and experience made it totally worth it.
Highly recommended, and we’ll definitely consider staying here again!
EEvochkaAbsolutely loved my stay here! The apartment is located right by the train station, which makes it super convenient for travel — literally just a few steps away. The room itself is spacious with high ceilings, beautifully designed and well-maintained. The bed is large and the mattress is incredibly comfortable — I slept like a baby! 💆♀️🛏️
The air conditioning works perfectly, everything felt clean, stylish, and thoughtfully arranged. I especially appreciated the cozy lighting and the functional bathroom setup.
Overall, a very comfortable and practical stay — I’d definitely come back! 💯
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