A great hotel to stay in Medan city center. Walking distance to Masjid Agung and Sun Plaza Mall. The hotel room is spacious and the bed is comfortable. This hotel was a great place to stay, I had a great time. Worth the money.
The hotel is at strategic location and the room is very spacious with comfortable bed. Breakfast also served varieties of Indonesian dishes.
Our only complaint is we booked non smoking room but we are told it’s full and we have to stay at smoking room with strong tobacco smell.
Hotel staff tried to spray room freshener but the strong smell still lingers.
Overall the hotel is a good stay if you just want comfortable and safe place to sleep after a long day, but don’t expect luxurious facilities or services.
First time stay here, everything was beyond limit. The service was super nice especially Deya, she is being so profesional handling me while check out. And all other staff are amazing. The breakfast also good eventhough it was quite busy. Despite of that, i really had a pleasant stay.
The hotel staff is nice and polite. Check in was fast. Breakfast is normal. The location is near to shopping centre. By grabs, it takes abt 1 hour frm airport.
However, the room need to be renovated as quite old. Not the usual jw mariott standard.
This was my 6th nights stay with separate subsequent bookings due to unknown situation of our mum's conditions who was in nearby hospital. Everything of this hotel was good and convenient, especially the staffs. Not using the other facilities in the hotel at all apart from sleeping and breakfast.
This is truly very central location, close to train station, 2 minutes walking from train station to and from airport, good wifi, good breakfast mostly caters to locals but decent breakfast, room number 209 has windows but looking at wall and to a/c no city or any view, just a wall and a/c I would recommend and repeat myself
Good:
- Firm and big mattress
- Friendly staff
- No sound of a mosque to keep you awake at night
- Very nice shower
Could be better:
- Sound insulation in general; I would have liked it if during the night the hotel would turn off the music that is played in the hallway all day. I'm a very light sleeper so I require my earbuds every night. It's easy to hear the sounds coming from the neighboring rooms as well.
Location is in the centre of everything. There’s vip parking in front of the hotel. Breakfast is varied and soo goood! Room is clean,huge. But there’s no bathrobe. Iron and travel adapter is available upon request. Grab food is available untill late night. Service is excellent! 👍🏼
The hotel is fantastic. I stayed in many 5 star hotels and this is one he best
The staff is very attentive and polite, much more than in other countries
It is exceptionally clean and everything is just perfect.
I originally booked for 2 days and ended up staying 5
The buffet is very large with many options but mostly is Asian foods which I do not eat. They have an egg station to cook to order
I strongly recommend this hotel if you come to Medan
Great
42 reviews
9.2/10
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9.5/10
Amazing
GGuest UserFirst time stay here, everything was beyond limit. The service was super nice especially Deya, she is being so profesional handling me while check out. And all other staff are amazing. The breakfast also good eventhough it was quite busy. Despite of that, i really had a pleasant stay.
TTeresa HngNice service. Got staff always ready to open door for us and luggage service.
I love the connection rooms as we come in families for easy for us
RRondaWorldThe hotel is at strategic location and the room is very spacious with comfortable bed. Breakfast also served varieties of Indonesian dishes.
Our only complaint is we booked non smoking room but we are told it’s full and we have to stay at smoking room with strong tobacco smell.
Hotel staff tried to spray room freshener but the strong smell still lingers.
Overall the hotel is a good stay if you just want comfortable and safe place to sleep after a long day, but don’t expect luxurious facilities or services.
SsunshineonmeThe hotel staff is nice and polite. Check in was fast. Breakfast is normal. The location is near to shopping centre. By grabs, it takes abt 1 hour frm airport.
However, the room need to be renovated as quite old. Not the usual jw mariott standard.
AAnderson4506This is truly very central location, close to train station, 2 minutes walking from train station to and from airport, good wifi, good breakfast mostly caters to locals but decent breakfast, room number 209 has windows but looking at wall and to a/c no city or any view, just a wall and a/c I would recommend and repeat myself
AAcidGoxA great hotel to stay in Medan city center. Walking distance to Masjid Agung and Sun Plaza Mall. The hotel room is spacious and the bed is comfortable. This hotel was a great place to stay, I had a great time. Worth the money.
AAbuhurairahismailCustomer friendly, especially receptionist 2 beautiful girl Vira and her friend, good room, facility good. The most important thing is to be safe(Aman). Will repeat again next time.
EEdwin S.Good:
- Firm and big mattress
- Friendly staff
- No sound of a mosque to keep you awake at night
- Very nice shower
Could be better:
- Sound insulation in general; I would have liked it if during the night the hotel would turn off the music that is played in the hallway all day. I'm a very light sleeper so I require my earbuds every night. It's easy to hear the sounds coming from the neighboring rooms as well.
DDomilai 20111. all was very pleasant upon check in, greeted us well & the hotel lobby was what we expected, ablit dated but well maintained.
2. Room was good , amenities was on par with the 5* rating & bed was super comfortable.
3. Breakfast food selection was large & tasty overall, with many local & international selections. Coffee & Juice were superb. BrAVO!
4. The restaurant manager was super helpful when I had a problem, he followed up immediately to resolve it,
5. ONLY 1 BIG complain..Please buy a few super good quality steam iron & board, the one u have is really relay bad!!!
6. I would stay here again . Service was as per ACCORD standard .. Thank you.
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