A stay at The Batik Hotel places you in the heart of Medan, within a 5-minute drive of Rahmat International Wildlife Museum & Gallery and Vihara Gunung Timur. This spa hotel is 1.2 mi (2 km) from University of North Sumatera and 1.3 mi (2.1 km) from Sun Plaza.
Take time to pamper yourself with a visit to the full-service spa. This hotel also features complimentary wireless internet access, a hair salon, and a television in a common area.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's 24-hour room service.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Limited parking is available onsite.
Make yourself at home in one of the 60 individually decorated guestrooms, featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and bidets. Conveniences include phones, as well as desks and coffee/tea makers.
"The breakfast menu was different during our 6N stay there. Very much appreciated. The hotel has Martha Tilaar spa on Level 2 which was an extra bonus. The happy puppy ktv place is also located just beside. Which is also good for family hangout.
The hotel didn’tprovide us with bottled water but with a flask and kettle instead. There are water dispensers along the corridor, easily accessed.
Food and eateries are nearby but not so near. The walk in the evening on the streets can be dangerous too , I was told by locals. Abt 1km away. In all, it’s a good place to stay."
GGoldDaddyGrand City Hall Medan offers an elegant and memorable stay right in the heart of the city. The property combines classic sophistication with comfortable modern touches, creating a welcoming atmosphere from the moment you arrive. The rooms are spacious, well-maintained, and comfortable, while the service is professional and attentive. Its central location makes it especially convenient for exploring Medan, whether for business or leisure. The overall ambience feels refined and relaxing, making it a great choice for a comfortable city getaway. Highly recommended for anyone looking for quality, convenience, and a touch of timeless elegance in Medan!
MMarianWe looked forward to a restful stay at the resort. However, the guests in the rooms next to us were inconsiderate and rude. It didn't help that the room's soundproofing wasn't great either. On the first night, they checked in late and made so much noise that it disrupted our sleep. On the second night, the group kept ringing our doorbell looking for their friends and playing loud music and talking late into the night. When we informed the front desk, they said they will speak to the guests to keep the noise down. However the noise continued. When we escalated the issue during checkout, the duty manager said she could not do anything about it. I am sure the noisy group had disturbed the other guests staying at the resort too. Furthermore, I don't understand what's the point of choosing a non-smoking room when the guests next door are smoking throughout the night with the cigarette smoke wafting into our room, because all rooms do not have aircon and hence not fully shuttered. We called the front desk to complain but once against their hands were tied.
If you were attracted to the activities that they offered online, please do not place much hope in it. For the two nights we stayed, they said the yoga and singing bowls classes were not being offered. Not that it's full but it just wasn't taking place despite it being a daily activity. We also needed to check out early at 630am but breakfast starts at 7am. Some hotels with better service will ask if guests would like them to pack a small take out box, but this place didn't suggest that, and when I asked if they could do that, they said no.
The worst part was when their WhatsApp to me as a guest got my name wrong, seriously do they not check their records first?? For an extremely expensive hotel by Indonesian standards, this place is super disappointing. It has a great view but everything else just spoilt the trip. Sure they offered us a return 2 night stay for our inconveniences, but as an overseas tourists why would I return again to Lake Toba that soon when I can travel elsewhere, and why would I even want to stay here again.
SSiva Rama 256I had a pleasant one-day stay at Grand Sakura Hotel in Medan. The location is quite convenient, making it easy to get around the city and explore nearby attractions. The room was clean, comfortable, and well-maintained, providing a good space to relax after a day of travel.
The staff were friendly and helpful, always ready to assist with any requests. While the facilities are fairly simple, everything was functional and sufficient for a short stay. Overall, it’s a good value-for-money option for travelers looking for a comfortable and hassle-free place to stay in Medan.
GGuest UserExcellent in every aspect, especially its strategic location and outstanding service. The staff are extremely friendly, welcoming, and always ready to help. The breakfast offers a wide variety of delicious dishes to suit different tastes. I am very satisfied with my stay and will definitely recommend this hotel to my friends when they visit Medan in the future.
GGuest UserThe location is excellent, especially for shopping and getting around Bukit Bintang. The hotel is elegant, the room was comfortable and clean, and the staff were professional and welcoming throughout my stay.
Service was generally very good, although there are still a few small areas that could be improved to make the overall experience truly 5-star.
Nevertheless, I enjoyed my stay and would definitely consider returning again. A solid 4-star experience from me.
BBaNyLiCiouSRoom was clean and with full amenities , it's right next to Centre Point Mall Medan, also not far from Sun Plaza Mall and Delipark Mall, breakfast was good as well, but meh....unlucky me that have to experience earthquake aftershock today :(
IItchyButtA place that has passed its prime...A decent place for the price paid. No complaints about that.. Great superb location to everywhere.. between 2 hospitals ...and walkaway from malls.. still recommend to take a trike or grab a car .
About the hotel...
Receptionists were friendly and attentive
2 last elevator to reach floor
Rooms are super spacious a king and a twin
Have 2 toilets... So no need to scream and shout for a spot
But sad thing...
Place is poorly maintained
Pillows past their shelf life.
Toilet floor are slimy... It's a dry toilet I know but cleaning it with water and the smell.. uhh don't get me to start.. sewer smell plus pee smell.. uhhh not a fan.. have to buy moth ball and fresher to make it smell good
House keeping... Shall not say much.. not the best. Don't know if they sweep or mop the floors ..
So if location is a thing.. a good place to stay if u are not fussy. A decent place that's pasted it's prime
DDavidWu88Located at the heart of bustling Medan town, it's an old hotel and definitely needs an upgrade of the room amenities, the bathroom and interior design. It looks like the 80s and 90s style. The breakfast is a good spread.
GGuest UserThe breakfast menu was different during our 6N stay there. Very much appreciated. The hotel has Martha Tilaar spa on Level 2 which was an extra bonus. The happy puppy ktv place is also located just beside. Which is also good for family hangout.
The hotel didn’tprovide us with bottled water but with a flask and kettle instead. There are water dispensers along the corridor, easily accessed.
Food and eateries are nearby but not so near. The walk in the evening on the streets can be dangerous too , I was told by locals. Abt 1km away. In all, it’s a good place to stay.
GGuest UserThe hotel is comfortable and quiet with great service. The breakfast spread is delicious with many options. The only minor issue might be that since it's an older building, some room amenities like the wardrobe creak a bit, but overall it's good 👍. It remains our go-to hotel whenever we stay in Berastagi... thanks!
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