Hotels With Spa in Capital Region, Iceland

A very mixed bag! On the one hand everything is new and clean and the location is absolutely amazing. Staff are welcoming and friendly. That’s the good bits. The bad part is nothing was really explained to me about the facilities there- for example the wristbands and how they’re used to purchase things. They’re loaded with “credit” which I mistakenly thought was credit to purchase tea and coffee but you do have to pay for them. The machine didn’t work and I was charged for about five drinks I never had but I was in a rush checking out so had to leave it. I also wasn’t told about how to get to the hot tub on the roof so sadly I never got to use that. The bedding was stained when I got there, weirdly the staff member told me they weren’t “allowed” to change the sheets so I was given some clean sheets and had to battle changing the bed in a tiny space- not ideal. The one hairdryer in the bathrooms also didn’t work fully so that’s why the services rating is low.

I had booked a solo room. This is fine. It is small but you know that in advance. Friendly staff. Nice bar on floor 8. Walk straight into the center.

While not in the absolute city center, the hotel's facilities, breakfast, and service are all excellent. Getting around is easy: there are several bus routes directly across the street that go downtown. For airport transfers, the Flybus service connects to a shuttle that drops you off right at the hotel. Good day tours and island excursions also provide convenient pick-up and drop-off from the lobby. A majority of the guests are American, and the restaurant primarily offers Western dishes.

First hotel we stayed at Reykjavík. Location is great and breakfast spread was awesome. We like the room as it was big and spacious for 3 people but layout was kind of strange as the toilet and shower area was separate. 😏 Apart from that all the rest is great.

The location of the hotel is great, right in the city centre. The bed in the room was large 1.3m wide unlike other hotels which are only a metre wide. The service at the front desk was also quite good. The only drawback is that the spa centre closes too early, at 19:30, unlike other hotels that open late.

Everything is good except two things: 1. The shower area is too dark and small (only 2.5'x2.5' a small square). See picture below. Luckily my husband and I are small guys! Their photo on the website is a bit tricky! as I usually check the outlook of washroom before I book a hotel. I was so disappointed and frustrated at that time honestly. 2. No self service laundry in the hotel as it is very common nowadays. The price list of serviced laundry seems too expensive as they still charge based on your pieces. Lastly, I stayed there for 5 nights and quite a few hotels would offer an upgrade or special promotion like a free use of spa etc. Anyway, I didn't expect too much and made me feel better.

It was all overall good. Friendly front office, clean and spacious room, toilet and shower room was small but it was sufficient for my use. Bus stop is 5 minutes walking distance away , US embassy as well (no use , simply mentioned though). Football stadium and sports exhibition hall is 7 minutes away.

The hotel is very cosy and the staff are very attentive to our needs. The breakfast spread is plentiful and delicious too. We have stayed there for honeymoon and they gave us complimentary access to hot spring and spa which is wonderful. The hotel is also central located. Greatly recommended

**Wonderful Stay – Highly Recommend!** From the moment I arrived, the staff was welcoming and attentive, always ready to assist with a smile. The room was spacious, clean, and beautifully decorated, with all the amenities I needed for a comfortable stay. The location was perfect, close to everything making it easy to explore the area. The breakfast was excellent, offering a wide variety of fresh and delicious options each morning. What stood out the most was the attention to detail and the genuine care from the staff. It truly felt like a home away from home. I would definitely return and recommend this hotel to anyone looking for a relaxing and enjoyable stay!

Second hotel in Thunder City. The location is very convenient, the city center, the old building, the warmth, the hotel coffee is very good!