Hotels With Spa in Marrakesh-Safi, Morocco

There was not body wash in the bathroom for the first night we stayed, so we could only use hand soap for bathing after our workout at midnight. We informed the front desk staff the next morning about this and he promised to follow up. However, the body wash bottle was still empty when we returned hotel in afternoon. We again asked the cleansing lady to follow up and she said ‘OK’ to us, unfortunately the result was the same when we returned the room after dinner. I believe good services to the guests by a world class hotel is significant, so recurrence of such kind of matter should be avoided. Thanks.

Very nice hotel, very friendly and attentive staff. Could not fault anything really. We got a massive room, very comfortable bed. The hotel is very big and has many amenities that could be used during our stay. The pools are great indoors and outdoor. We didn't have any food there apart from the breakfast, which is was also very good. So much choice and selection. The coffee was a particular highlight and the pancakes. Overall a really nice stay for our last day as it was so close to the airport which meant we could really just relax in comfort before our flight. The hotel has a mall and super market next door so everything is catered for. Recommended!

Riad is conveniently located, inside very beautiful and comfortable. The room was clean, there was everything needed. You can order breakfast extra if you missed this option when booking. There is a big terrace on top, on which it is nice to sit and drink a cup of mint tea in the evening. The staff is very friendly, taking into account all our wishes. Recommend this place from all the soul! Thank you!

We stayed for one day. The breakfast was modest, but you probably won't go hungry. A huge downside was that the sheets weren't changed. I pointed out the dirt and hair on the bedsheet, and the staff member just said, 'So what?' She then brought another dirty sheet. It took three attempts to get a clean one, which was horrible. The toilet and sink were dirty, and people clearly smoke in the room, so there was a strong odor. There was a safe in the room, but no hair conditioner, cotton buds, or tissues. Maybe we've been spoiled by other 4-star hotels, but there was absolutely nothing here... They also put us next to a room undergoing major renovations, so there was a loud banging noise starting at 8 AM. Luckily, we had an extra three hours and were already heading out. I definitely wouldn't come back here. On the plus side, it's about a 15-minute walk to the train station.

this riad have the most decent breakfast during my visit to morocco . location is good too as it is very close to the je mal market and it a short distance from the gate to the hotel entrance . the only thing i wish it could have done better is the lightning in the room, is quite dim for such a spacious room. overall experience is good , would recommend

Personnel Accueiling, Laughing, Serviceable and listening to the client. The hotel is clean, whether it is the hall of the reception, the restaurant, the room. Thank you all and continue like that. Just to see the staff of the morning breakfast that gets you off, just ask the client at the table if they can get off because come to take the chair directly, it's not terrific. Thanks to the ladies who prepare the msms, fresh eggs! 👏 The spa rever with the ladies, they take time and above all leave time to the client to appreciate this relaxing moment because we are showing that we need to do quickly and that change quickly so instead of a complete relaxing moment is a speed moment. There is no room for relaxing and recovering with tea and small cakes for example. The manucure room, or brushing for example, is like a board or a cajibi. We appreciate 10% for the spa offered. The hotel's restaurant is a beautiful indoor atmosphere, we eat well. The only point of bemol is that customers can smoke inside. We who don't smoke, eat and go back from the restaurant feeling cigarette, it's unpleasant. We recommend the hotel that is very well located, the staff of the reception, the indoor guards and for top parking even ladies of laughterful, police houses. We will come back without hesitation.

I booked this hotel especially as a keen fitness enthusiast, I liked the photos of the gym on the trip.com site and wanted to keep up with my running and weight training. On arrival I was told there hadn’t been a gym there for a long time (years). This wasn’t a good start. The receptionists change often at the hotel and they make a big difference when we needed help. A few of the receptionists spoke excellent English and were so helpful. For example, a tour bus didn’t arrive one morning and the receptionist phoned the tour operator and was really helpful. I wish they had all spoken good English as it was quite stressful at times to understand them and versa versa. The rooms are in need of some TLC and an upgrade. Considering the entrance of the hotel looks so nice, the rooms are quite dismal. However, there was hot water for showers and the rooms were mostly cleaned each day. The breakfast was great with lots of choice and western options as well as Moroccan offerings. The chefs make omelette to request and another lady made delicious flat bread fresh in the morning. The photo is a view from our room. The staff at the hotel were friendly and welcoming which we found is typical of Moroccan people, genuinely nice people overall.

A new riad that's both stylish and incredibly clean. You can pull up right to the door to unload your luggage. Hamid, the manager, was a great help in arranging parking around the corner in an underground garage, and I can't thank him enough – he's a very pleasant and attentive young man. Inside, the riad is beautifully decorated, with a pool and sun loungers, and we were offered welcome tea upon arrival. The rooftop, where breakfast is served, offers a magnificent view of the El Badi Palace ruins. You could easily skip visiting the ruins because you can see storks right from the hotel's rooftop! Breakfasts are consistent day-to-day, but still delicious – fresh coffee and orange juice. Our balcony overlooked a lively street in the Medina, so be prepared to hear the sounds of the city until midnight, but that's the trade-off for staying within walking distance of all of Marrakech's iconic landmarks.

The staff were very helpful and attentive. The breakfast was generous and varied, with something for everyone, and the cleanliness was impeccable.

The hotel interior is incredibly beautiful, and the room itself is spacious and comfortable. There's a safe in the room, which wasn't mentioned in the description. Despite facing the road, it wasn't noisy at all; we could sleep soundly with the windows closed. The only minor inconvenience was the lighting setup in the room. There's no main overhead light, just small bedside lamps. One lamp is quite bright, while the other is barely more than a nightlight. The switch system is a bit complicated; you can only turn off the nightlight along with all the other lights in the room. And if you want to turn on another light (like in the bathroom), the nightlight also comes on, which isn't ideal at night if someone else is sleeping. Breakfast was delicious, especially the pastries, pancakes, and orange juice. The hotel's location is quite convenient: about a 10-15 minute walk to the train station and a 40-minute walk to the Old Town. It's also close to the airport, about a 15-minute drive.